Service Engineering Operations
Customer Service Division

Ford Motor Company
PO Box 1904
Dearborn, Michigan 48121

TO:

All U.S. Ford and Lincoln Dealers

SUBJECT:

NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E08 – Supplement #1
Certain 2016 – 2019 Model Year Lincoln MKT, 2016 Model Year MKS, and 2017 2020 Model Year Continental Vehicles with 3.7L Engines
Powertrain Control Module (PCM) Reprogramming
NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E08
Dated December 12, 2025

REF.

April 14, 2026

New! REASON FOR THIS SUPPLEMENT
• Affected Vehicles: Added additional affected vehicle lines and population.
• Owner Notification Mailing Schedule: Updated owner letter mailing timing.
• OASIS Activation: Updated dates for added population.
• FSA VIN List Activation: Updated dates for added population.
• Labor Allowances: Added additional affected vehicle lines.
New! AFFECTED VEHICLES (U.S. Population Of Affected Vehicles 25,814):
Vehicle

Model Year

Assembly Plant

Build Date Range

MKT

2016 - 2019

Oakville

July 20, 2015 through October 11, 2019

MKS

2016

Chicago

July 16, 2015 through May 22, 2016

Continental 2017 - 2020
Flat Rock
December 1, 2015 through November 4, 2020
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS EMISSIONS RECALL
The affected vehicles have an emissions control system that does not account for certain in-use
conditions and might not control tailpipe emissions effectively over time.
SERVICE ACTION
Dealers are to reprogram the Powertrain Control Module (PCM) software using Integrated Diagnostic
Software (IDS) release 132.04 or higher. This service must be performed at no charge to the vehicle
owner.
NOTE: The State of California and the Commonwealth of Massachusetts require the completion of
emissions recall repairs before vehicle registration renewal. For vehicles registered in these states,
please download and print a blank Vehicle Emissions Recall Proof of Correction Certificate (refer to
EFC15625 – Proof of Correction Policy Update Effective October 21, 2024, for further details), and
then provide the owner with a completed Proof of Correction certificate after the repair has been
performed. If necessary, these certificates can still be obtained by contacting your regional office.

 Copyright 2025 Ford Motor Company

FSA PROGRAM OPTIONS
Program Option

Eligibility

Comments

Mobile Repair

Yes

See Mobile Service Repair Assessment Level section
below, if applicable.

Over-the-Air (OTA)
Update

No

See Over-The-Air (OTA) Updates section of the FSA
Policy Document, if applicable.

Rentals

No

See the Rental Vehicles section below, if applicable.

Alternative
Transportation Available

No

See Alternate Transportation section in the FSA Policy
Document.

Pickup & Delivery (PDL)

Yes

See Pickup & Delivery section in the FSA Policy
document.

Towing

No

See Claims Preparation and Submission section below,
if applicable.

Essential Special Service
Tools (ESST)

No

See Technical Instructions and/or Workshop Manual
(WSM) as needed.

Administrative Allowance

No

See Administrative Allowance section in FSA Policy
Document, and if applicable, Labor Allowances table
below.

Owner Refunds

No

See Owner Refunds section below, if applicable.

See Repair Photo Submission section below, if
applicable.
Note: For further information on any Service Item above, see the corresponding section with the FSA
Policy Document.
Photo Submission

No

New! OWNER NOTIFICATION MAILING SCHEDULE
Pending Agency approval, owner letters are expected to be mailed the week of July 13, 2026 or
sooner. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the
customer has received a letter.
PLEASE NOTE:
The sale of uncorrected new vehicles to customers could lead to penalties under applicable
state and Federal regulations. Correct all vehicles in your new vehicle inventory before
delivery.
New! ATTACHMENTS
• Technical Instructions
• Owner Notification Letter
• Mobile Repair/Vehicle Pick-Up & Delivery Record
REFERENCE MATERIAL
• Warranty & Policy Manual (located on FMCDealer Warranty Portal Page):
www.fmcdealer.dealerconnection.com/content/fmcdealer/us/en/parts_service/wty.html
• FSA Policy Document (located on FMCDealer FSA Resources Page for Ford and Lincoln
dealerships):
www.fmcdealer.dealerconnection.com/content/fmcdealer/us/en/parts_service/fsa/rsc.html
• FSA Policy Document (located on the Fleet SharePoint site for Fleets with in-house warranty):
 Copyright 2026 Ford Motor Company

https://azureford.sharepoint.com/sites/OneWarrantySolution/usfleet/SitePages/Home.aspx
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.

Customer Service Division

 Copyright 2026 Ford Motor Company

Emissions Recall 25E08 - Supplement #1

Administrative Information
Page 1 of 2

MOBILE SERVICE REPAIR ASSESSMENT LEVEL
• Arrange for a mobile repair at the owner’s location
• All Vehicles Affected:
- Mobile Reprogramming (MRA1)
• Recommended specialty tools: Laptop with IDS
New! OASIS ACTIVATION
OASIS was activated on December 12, 2025 for the Continental. OASIS will be activated for the MKT
and MKS on April 14, 2026.
New! FSA VIN LISTS ACTIVATION
FSA VIN Lists were available through https://web.fsavinlists.dealerconnection.com on December 12,
2025 for the Continental and will be available for the MKT and MKS on April 14, 2026. Owner names
and addresses will be available by July 31, 2026.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle
registration records. The use of such motor vehicle registration data for any purpose other than in
connection with this recall is a violation of law in several states, provinces, and countries. Accordingly,
you must limit the use of this listing to the follow-up necessary to complete this recall.
SOLD VEHICLES
• Ford has not issued instructions to stop selling/delivering or driving used vehicles under this
emissions recall. Owners should contact their dealers for an appointment to have their
vehicles remedied as soon as practicable.
• Immediately contact any of your affected customers whose vehicles are not on your VIN list
but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when
available) and schedule a service date.
• Correct other affected vehicles identified in OASIS which are brought to your dealership.
• Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle
inventory.
IN-STOCK VEHICLES
• Use OASIS to identify and correct all affected vehicles in your new and used vehicle inventory.
BRANDED / SALVAGED TITLE VEHICLES
Affected branded / salvaged title vehicles are eligible for this recall.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
Rental vehicles are not approved for this program.

 Copyright 2026 Ford Motor Company

Emissions Recall 25E08 - Supplement #1

Administrative Information
Page 2 of 2

ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
• For related damage and access time requirements, refer to the Warranty and Policy Manual /
Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances
for FSAs / Related Damage.
• For software module replacement:
o If module replacement is required, confirm if a Repair Validation Code (RVC) is
required. Reference PTS / Technical Assistance / Components Requiring a Repair
Validation Code.
o Claiming the MT25E08RR labor operation code does not require an RVC code if no
module replacement is required, however, clock times should be consistent with
vehicle history on PTS.
• For modules not requiring an RVC, use normal diagnostics.
• For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC
approval is required, although related damage must be on a separate repair line with the
“Related Damage” radio button checked.
o Lincoln vehicles – 4 years or 50,000 miles
• For vehicles outside new vehicle bumper-to-bumper warranty coverage:
o Submit an Approval Request to the SSSC Web Contact Site before completing the
repair.
• See “Additional Repair Info” in the FSA Policy Document for further Terms and Conditions.
CLAIMS PREPARATION AND SUBMISSION
• Technician Competency Requirement: The STST Competency 10 certification requirement
in the U.S. market only will be enforced starting with repair orders opened on or after August
31, 2024. FSA repairs will be rejected, and the claim will not be paid if the repairing technician
is not certified in STST Competency 10 FSA. See EFC15936 for more details.
• Software Verification Approval Code Requirement: Beginning with Repair Orders (ROs)
opened on or after January 15th, 2025, new FSA software repairs and the first phase of
already launched FSAs will require Software Verification and an approval code provided by
Ford. The approval code will be required when performing software repairs using the FDRS
and IDS. See EFC17526 for more details.
• Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty
Solution (OWS) online.
o When entering claims, select claim type 31: Field Service Action. The FSA number
(25E08) is the subcode.
o For additional claims preparation and submission information, refer to the Recall and
Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
• Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a
separate repair line from the FSA with the same claim type and subcode as described in Claim
Entry above.
IMPORTANT: Click the Related Damage Indicator radio button.

 Copyright 2026 Ford Motor Company

Allowances and Parts Ordering Information
Page 1 of 2
Emissions Recall 25E08 – Supplement #1
New! LABOR ALLOWANCES
Note: Only one labor operation may be claimed from this table. Additional supplemental labor
operations may be claimed from the Supplemental Labor Allowances table.
Description
Continental - Update PCM software using IDS release 132.04 or
higher. Cannot be claimed with 25E08C, 25E08D, or 25E08E.
This closes the FSA.
MKT - Update PCM software using IDS release 132.04 or higher.
Cannot be claimed with 25E08B, 25E08D, or 25E08E.
This closes the FSA.
MKS - Update PCM software using IDS release 132.04 or higher.
Cannot be claimed with 25E08B, 25E08C, or 25E08E.
This closes the FSA.
All Vehicles - Software is already at the latest version. Time includes
connecting vehicle to IDS and checking for software updates. Cannot
be claimed with 25E08B, 25E08C, or 25E08D.

Labor
Operation

Labor Time
Hours

25E08B

0.3

25E08C

0.3

25E08D

0.3

25E08E

0.3

This closes the FSA.

SUPPLEMENTAL LABOR ALLOWANCES These labor operation codes DO NOT close the FSA.
Note: Claim any relevant supplemental labor operations in addition to the primary labor operation.
Time to Obtain a Software Verification Approval Code (IDS); see
EFC17526.

SRVIDS2

0.1

MT25E08RR

Up to 4.6

25E08MM

0.5

25E08LL

0.5

PCM software failed and/or PCM module replacement required.
SSSC approval is not required unless M-Time is exceeded.
Clock times should be consistent with vehicle history on PTS.
Mobile Service:
This allowance is only for non-eligible 2026 Remote Experience
Program Dealers.
Can be used when the repair takes place away from the dealership.
If Additional Time is Required Due to Travel, Please Submit an SSSC
Approval Form. Cannot be claimed with 25E08LL.
Lincoln Vehicle Pick-Up & Delivery Allowance:
This allowance is only for non-eligible 2026 Remote Experience
Program Dealers AND vehicles outside of Lincoln Pick-Up &
Delivery contract coverage of 4 years/50,000 miles.
Cannot be claimed with 25E08MM.
NOTE: This allowance is for dealer-performed vehicle Pick-Up &
Delivery for dealership repairs only. Can only be claimed once,
regardless of outstanding FSAs repaired.

 Copyright 2026 Ford Motor Company

Allowances and Parts Ordering Information
Page 2 of 2
Emissions Recall 25E08 – Supplement #1
PARTS REQUIREMENTS / ORDERING INFORMATION
Parts are not required to complete this repair.

 Copyright 2026 Ford Motor Company

TECHNICAL INSTRUCTIONS
PAGE 1 OF 7
EMISSIONS RECALL 25E08-S1

CERTAIN 2016 – 2019 MODEL YEAR LINCOLN MKT, 2016 MODEL YEAR MKS,
AND 2017 - 2020 MODEL YEAR CONTINENTAL VEHICLES WITH 3.7L ENGINES
POWERTRAIN CONTROL MODULE (PCM) REPROGRAMMING