Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: April 27, 2026
UPDATE Safety Recall: WRA-24 ODS Sensor Replacement
***PLEASE ENSURE THAT ALL SERVICE AND PARTS PERSONNEL ARE MADE AWARE OF THESE UPDATES***
Phased Final Owner Notification
Subaru previously notified all affected vehicle owners of this recall with an interim letter on May 17, 2024 advising
owners they would be re-notified with a follow up letter to schedule an appointment once parts are available.
As the parts supply arrived, affected vehicle owners were renotified in phases to schedule an appointment to complete
this repair. This will be the final phased owner notification letter.
Listed below is the current phased final owner notification plan.
Mailing Date
February 3, 2025
May 19, 2025
May 19, 2025
February 5, 2026
April 27, 2026

Mailing Group
All Legacy models
2020 MY Outback (manual passenger seat)
2020 MY Outback (power passenger seat)
2021-2022 MY Outback
2021 MY Outback

Current VIN status
‘Open’
‘Open’
‘Open’
‘Open’
‘Open’

VIN status
The status of all VINs included in the safety recall have been updated to ‘Open’ in the system. This status change will
trigger system ‘push’ notifications, such as in-vehicle notifications, MySubaru alerts, and CareConnect messaging after
the letters are mailed.
Thank you for your understanding and cooperation as we worked through this phased final owner notification process. If
you have any questions, please reach out to your DPSM.

Background
Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2020-2022 model year Legacy and Outback
vehicles to replace all (four) of the Occupant Detection System (ODS) sensors on the front passenger seat.
Description of the Defect and Safety Risk
The affected vehicles may be equipped with defective ODS sensors on the front passenger seat, which over time may
result in a short circuit. If the short circuit occurs, the SRS airbag system warning lamp will illuminate, the front
passenger’s frontal airbag OFF indicator will illuminate, and the front passenger airbag may not deploy in certain crashes
as designed, increasing the risk of injury to an occupant in the seat.

Remedy
Subaru retailers will replace all (four) of the ODS sensors on the front passenger seat with new ones at no cost to the
customer.
Affected Vehicles
A total of 118,723 U.S. vehicles are affected by this recall, as listed below. Not all vehicles in the production range listed
below are affected by this recall. Coverage must be confirmed by using the Vehicle Coverage Inquiry function on
subarunet.com prior to repair.
Model Year
2020-2022
2020-2022

Carline
Outback
Legacy

Production Date Range
June 16, 2020 – July 13, 2021
June 16, 2020 – July 12, 2021

Vehicle Count
103,114
15,609

Service, Parts, and Claim Instructions
Please refer to the WRA-24 Product Campaign Bulletin for detailed service, parts, tools, FAQs, and claim submission
information available on STIS.
Retailer Responsibility
Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall
under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru Retailer failing to perform the
applicable service procedures to correct all affected vehicles in their inventory prior to the vehicle being placed in
service may be subject to civil penalties of up to $27,874 per violation (i.e., for each vehicle), as provided in 49 CFR
§578.6 and will also be in breach of the Subaru Dealer Agreement.
Any vehicles listed in any recall/campaign that are in retailer stock must be:
•
•
•

Immediately identified
Tagged or otherwise marked to prevent their delivery or use prior to repair
Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin