NHTSA ID Number: 11031397
Manufacturer Communication Number: 26-BE-010H TSB
TSB/Document Date: 2026-04-21
Summary
Some vehicles may have an inoperable horn that may be caused by foreign substances causing internal parts to oxidize. Hyundai
is extending the warranty coverage for the horn replacement under this condition to 10 years or 120,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. If a horn needs to be replaced, follow the instructions within this TSB to install the latest design. Please note that any vehicles under 10 years/120,000 miles are covered by this TSB, even if vehicle is within original warranty of 5 years/60,000 miles.
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TSB/Document ID: 26-BE-010H TSB
Replacement Service Bulletin Number:
MFR Communication Date: 2026-04-18
MFR Internal Campaign ID/Software Version: Z07
Communication Type: Warranty Program/Extension
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
GROUP
NUMBER
BODY ELECTRICAL
DATE
Technical Service Bulletin
26-BE-010H
MODEL(S)
APRIL 2026
SEE BELOW
INOPERATIVE HORN ASSEMBLY REPLACEMENT
(WARRANTY EXTENSION Z07)
SUBJECT:
Description: Some vehicles may have an inoperable horn that may be caused by foreign substances
causing internal parts to oxidize.
Hyundai
is extending the warranty coverage for the horn replacement under this condition to 10 years
or 120,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and
is valid for original and subsequent owners.
If a horn needs to be replaced, follow the instructions within this TSB to install the latest design.
Please note that any vehicles under 10 years/120,000 miles are covered by this TSB, even if vehicle
is within original warranty of 5 years/60,000 miles.
Applicable Vehicles:
Model Year
2021 – 2023
Model
Production Dates
Kona (OS)
01/26/2021 – 08/17/2023
Kona Electric (OS EV)
01/26/2021 – 07/26/2023
Kona N (OS N)
10/05/2021 – 04/25/2023
2022 – 2023
Parts Information:
Model
Part Name
Part Number
Original
New
Quantity
96611-J9000
Kona (OS)
96611-J9500
Horn Assy-Low
Pitch
Kona Electric
(OS EV)
96611-J9500QQH
1
96621-I3000QQH
1
96611-K4000
96611-CM500
96611-J9500
Kona N (OS N)
Horn Assy-High
Pitch
96621-I3000
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
SUBJECT:
INOPERATIVE HORN ASSEMBLY REPLACEMENT (WARRANTY EXTENSION Z07)
Warranty Information:
Model
Op. Code
Kona (OS)
50D293R2
Kona Electric
(OS EV)
50D293R3
Operation
Horn Assembly
Replacement
(ONLY Low Pitch)
Op. Time
Causal Part
Nature
Code
Cause
Code
B33
ZZ3
96611-J9500
0.4 M/H
96611-K4000
Horn Assembly
Kona N (OS N)
50D293R1
Replacement
0.5 M/H
96611-J9500
(High & Low Pitch)
NOTE 1: If the affected parts are within the warranty period of 10 years or 120,000 miles, then submit
as a campaign claim type. Please note that any vehicles under 10 years/120,000 miles are covered by
this TSB, even if vehicle is within original warranty of 5 years/60,000 miles.
NOTE 2: This TSB includes repair justification photos. Op times include VIN, Mileage, and repair
justification photos as outlined in the Digital Documentation Policy.
NOTE 3: The incident parts are subject to callback through the normal Warranty Technical Center
(WTC) parts return process. Claim is subject to debit if the part is not returned.
NOTE 4: If any part(s) not subject to this TSB are found in need of replacement while performing the
repair procedure, and the affected part(s) are still under warranty, the dealer may submit a separate
claim using the same repair order. If the part(s) not subject to this TSB are out of warranty coverage,
the dealer has the option to submit a PA Request for goodwill consideration on a case-by-case basis.
Service Procedure:
DIGITAL DOCUMENTATION
This TSB includes repair justification photos. Refer to the latest Warranty Digital Documentation
Policy for requirements.
NOTICE
Applying the recommended torque to all fasteners is essential to reduce potential issues from
occurring after the service procedure.
! CAUTION
Equip gloves to prevent hand injuries.
TSB #: 26-BE-010H
Page 2 of 5
SUBJECT:
SUBJECT:
INOPERATIVE HORN ASSEMBLY REPLACEMENT (WARRANTY EXTENSION Z07)
Low Pitch Horn Assembly: Kona (OS), Kona Electric (OS EV), Kona N (OS N)
Original
New
NOTE: The low-pitch horn will change from horizontally mounted to vertically mounted orientation.
High-Pitch Horn Assembly: Kona N (OS N)
Original
New
NOTE: The high-pitch horn will remain in its horizontally mounted orientation.
1.
Disconnect the negative (–) battery
terminal (A).
A
TSB #: 26-BE-010H
Page 3 of 5
SUBJECT:
SUBJECT:
2.
INOPERATIVE HORN ASSEMBLY REPLACEMENT (WARRANTY EXTENSION Z07)
Remove the front bumper assembly (B) by
referring to the shop manual:
• Body (Interior and Exterior) > Front
Bumper > Front Bumper Assembly >
Repair procedures
B
3.
DIGITAL
DOCUMENTATION
Using the STUI camera function, take a
photo of the original (either LH or RH)
horn mounted in the horizontal position.
Upload the photo to STUI.
NOTE: If the STUI camera function is
NOT used, write the last 6 digits of the
VIN and date of repair on a piece of
paper to include in the photo.
TSB #: 26-BE-010H
Page 4 of 5
SUBJECT:
SUBJECT:
4.
INOPERATIVE HORN ASSEMBLY REPLACEMENT (WARRANTY EXTENSION Z07)
Remove horn(s) (C, D) by disconnecting the
horn connector and removing the mounting
bolt (E).
i
E
Information
Kona (OS) and Kona Electric (OS EV)
ONLY have a low pitch horn (C).
C
Kona N (OS N) has BOTH low- and highpitch horns (C & D).
Refer to the shop manual.
• Body Electrical System > Horn >
Repair procedure
Tightening Torque:
lb-ft
8.7
lb-in
104.4
N.m
11.8
E
D
NOTICE
The low-pitch horn is now mounted vertically instead of horizontally. The high-pitch horn remains
in its original horizontal position.
5.
Reinstall parts in the reverse order of the
removal process.
6.
Test the horn(s) to confirm proper operation.
7.
This service procedure is now complete.
TSB #: 26-BE-010H
Page 5 of 5
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