NHTSA ID Number: 11030569
Manufacturer Communication Number: WRA-24R
TSB/Document Date: 2026-04-02
Summary
Subaru
of America, Inc. (Subaru) has initiated a safety recall for certain 2020-2022 model year Legacy and Outback vehicles to replace all (four) of the Occupant Detection System (ODS) sensors on the front passenger seat.
CAUTION: Make sure there is sufficient room between the covers and the seat backrest. DO NOT
damage the seat cover. If needed, cover the seat material with a clean protective cloth.
STEP 17: Disconnect all four Occupant Detection connectors under the seat. The connectors can be
accessed from the rear footwell.
STEP 18: Remove the four 14mm (M10) nuts securing the cushion frame. The front nuts can be
removed using an offset boxed wrench. The rear nuts can be removed with a 14mm socket, 3/8 in
drive ratchet, and 3/8 in drive wobble extension. The nuts can be discarded after removal.
CAUTION: Avoid touching the seat adjustment lever with mounting nuts removed. This may cause
the left and right rails to become misaligned and difficult to reassemble.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 12 of 69
NOTE: Snap-on® tool # FXWK8 is an
example of a wobble extension suitable
for usage.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 13 of 69
NOTE: In rare instances, the stud attached to the ODS sensor may spin when attempting to remove
the nut. If this occurs, remove the 8mm nuts (shown in red in the image below) securing the ODS
sensors to the seat frame.
Attach a 19mm twist socket and ratchet to the bottom portion of the stud to prevent it from spinning,
then remove the nut securing the ODS sensor to the seat bottom.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 14 of 69
STEP 19: Raise the outer side of the cushion frame 70 to 80 mm (2.76 to 3.15 in) by installing one of
the pre-prepared blocks between the cushion frame and the seat rail.
CAUTION: Pay close attention to the seat harness when lifting the cushion frame. Excessive tension
may cause damage to the harness.
STEP 20: Remove and discard the four 12mm (M8) sensor mounting nuts. The two sensors can then
be removed and discarded.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 15 of 69
STEP 21: Confirm the identification numbers of the NEW Occupant Detection Sensors are #2 and
#3. Mount the #2 (Blue) sensor to the outer front position and the #3 (Brown) sensor to the outer rear
position. Torque the NEW sensor mounting nuts (p.n. 64157AN03A) to 25Nm (18.5ft-lbs).
NOTE: Take special care in handling the new sensors.
STEP 22: Remove the block and CAREFULLY lower the cushion frame.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 16 of 69
STEP 23: Raise the inner side of the cushion frame 70 to 80 mm (2.76 to 3.15 in) by installing one of
the pre-prepared blocks between the cushion frame and the seat rail.
CAUTION: Pay close attention to the seat harness when lifting the cushion frame. Excessive tension
may cause damage to the harness.
STEP 24: Remove and discard the four 12mm (M8) sensor mounting nuts. The two sensors can then
be removed and discarded.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 17 of 69
STEP 25: Confirm the identification numbers of the NEW Occupant Detection Sensors are #1 and
#4. Mount the #1 (Brown) sensor to the inner front position and the #4 (Blue) sensor to the inner rear
position. Torque the NEW sensor mounting nuts (p.n. 64157AN03A) to 25Nm (18.5ft-lbs).
NOTE: Take special care in handling the new sensors.
STEP 26: Tuck the connector of sensor #4 into the cushion frame. Remove the block and
CAREFULLY lower the cushion frame.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 18 of 69
CAUTION: It is possible for the connector to be caught between the cushion frame and the rail/
sensor. Confirm the connector is not pinched in any way.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 19 of 69
STEP 27: Secure the cushion frame with the four new mounting nuts (p.n. 64157AN01A). Torque
the mounting nuts to 37Nm (27ft-lbs).
NOTE: The wobble extension is to be used for the rear nuts and the special socket (p.n.
99804AN090) along with the adapter (p.n. 99804AN080) is use for the outer front nut.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 20 of 69
STEP 28: Confirm all the sensors are in the associated positions and install all the connections.
STEP 29: Install the inner cushion cover by inserting the grooved section at the tip of the cover along
the metal frame. Once in the correct alignment, insert the mounting clip. Confirm the mounting clip
positioning when complete.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 21 of 69
STEP 30: Using the same method, install the outer cover.
Continued...
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STEP 31: Reinstall the two mounting screws for the inner cushion covers.
STEP 32: Reinstall the backrest using the new mounting bolts (p.n. 64127FL00A). Torque the new
mounting bolts to 52Nm (38 ft-lbs).
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 23 of 69
STEP 33: Secure the two Velcro straps and harness sections. Untuck the hanging section of the cover
from the rear pocket of the seat.
STEP 34: Resecure the two straps of the seat backrest cover to the hooks.
STEP 35: Reinstall the inner and outer hinge covers and handle.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 24 of 69
STEP 36: Reinstall the center console and gear selector cover.
STEP 37: Reinstall the fuses.
STEP 38: Sit on the front passenger seat and slightly move around while adjusting the positions.
STEP 39: Using the SSM4, perform the “Rezeroing” procedure as per the applicable Service Manual.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 25 of 69
STEP 40: Once the “Rezeroing” procedure is successfully completed, you will be prompted to start a
“Sensitivity Check”. Click the “OK” button to continue.
STEP 41: Confirm the seat and backrest are adjusted fully forward. Install both components of
special tool #J-47673.
STEP 42: Input 80.0 lbs. Click the “OK” button to continue.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 26 of 69
STEP 43: Once the “Sensitivity Check” is successfully completed, check the following data
monitors: Front-Left Sensor Load Value, Front-Right Sensor Load Value, Rear-Left Sensor Load
Value, Rear-Right Sensor Load Value.
STEP 44: While sitting in the passenger rear seat, pull the backrest toward the rear of the vehicle and
monitor the values. The front sensors should have a negative (-) value and the rear sensors should
have a positive (+) value.
CAUTION: DO NOT push the backrest toward the front of the vehicle at any point. This will cause
an inaccurate reading.
IMPORTANT: In a case when the values do not match the desired specification, it possible the
sensor mounting position is incorrect.
STEP 45: Once the values are confirmed. Save the data. Perform a DTC check and clear all fault
codes. Confirm there are no current fault codes.
NOTE: DTC B14A1 (Sunload Sensor Circuit Low/Open) may be read as a current DTC but this is a
normal condition.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 27 of 69
STEP 46: Disconnect all battery charging equipment.
IMPORTANT: A detailed video of this Service Procedure can be viewed by accessing the
following link:
VIDEO
END OF MANUAL SEAT SERVICE PROCEDURE/INFORMATION
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 28 of 69
POWER SEAT SERVICE PROCEDURE:
Warning: The lower seat frame (Power or manual) must remain installed in the vehicle as instructed
to keep various components properly aligned. Disassembling and reassembling the lower seat frame
outside the vehicle will cause various misalignment concerns. If this occurs, replacement of the lower
seat frame will be required.
STEP 1: Prepare two pieces of string approximately 3.2 feet (1 meter) in length. Tie two of the pieces
of the WRA-24 JIG tool (p.n. 99804AN100) together by the outer holes. Repeat the process for the
remaining two pieces. This will help provide ease of removal after the tool is used. Refer to the image
below.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 29 of 69
STEP 2: Using a DCA-8000, input the battery information and set the charger to Power Supply
Mode.
STEP 3: Apply the parking brake. This is required because the gear selector will be placed in the
Neutral (N) position in a future step.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 30 of 69
STEP 4: Confirm at least one minute has surpassed since the ignition was switched off. Remove the
cover from the main fuse box. Using a small flat blade screwdriver, remove Fuse # 30, SBF-3, SBF12.
STEP 5: Remove the center tray mat. With the mat removed the access hole to the shift lock release
will be exposed. Using a suitable screwdriver, release the shift lock and move the gear selector to the
Neutral (N) position.
STEP 6: Release and lower the portion (A) of the shift boot. This will expose the holding clip.
CAREFULLY remove the holding clip. The gear selector knob can then be removed.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
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STEP 7: Release the holding clips for
the front cover assembly. Disconnect the
electrical connection and lift in the upward
direction the remove the cover.
STEP 8: Remove the two phillips head mounting screws located at the front of the center console.
Adjust both seats forward and remove the two center console mounting bolts. Disconnect the
electrical connections and remove the center console from the vehicle.
IMPORTANT: Models equipped with the
center console mounted CD deck will require
the removal of two additional mounting
bolts and the disconnection of two additional
connectors. BE CAREFUL not to bend the CD
deck mounting brackets.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
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STEP 9: Tilt the seat backrest fully forward and
raise the seat bottom to the maximum height.
STEP 10: Release the rear section of the seat side cover. With all the holding clips released, the cover
can then be removed by pulling towards the front of the vehicle. There is no need to disconnect the
switch/harness. The cover can be placed on top of the seat. A clean fender cover or cloth can be use
for seat protection.
STEP 11: Remove the outer slide rail cover by removing the mounting screw and sliding the cover
toward the rear of the vehicle.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 33 of 69
Remove the inner slide rail cover by releasing the front tab and sliding the cover toward the rear of
the vehicle.
STEP 12: Adjust the seat position so the end of the lower cover is approximately 40mm (1.6 inches)
from the end of the inner rail.
STEP 13: Disconnect all four Occupant Detection connectors under the seat. The connectors can be
accessed from the rear footwell.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 34 of 69
STEP 14: Remove the four 14mm (M10) nuts securing the cushion frame. The front inside nut can be
removed using the special socket (p.n. 99804AN090) and adapter (p.n. 99804AN080). The nuts can
be discarded after removal.
NOTE: In rare instances, the stud attached to the ODS sensor may spin when attempting to remove
the nut. If this occurs, remove the 8mm nuts (shown in red in the image below) securing the ODS
sensors to the seat frame.
Attach a 19mm twist socket and ratchet to the bottom portion of the stud to prevent it from spinning,
then remove the nut securing the ODS sensor to the seat bottom.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 35 of 69
Caution: On power seats, it is not possible to access the back side of the stud on the front inner ODS
sensor. If this stud begins to spin, the seat bottom assembly will need to be replaced.
STEP 15: CAREFULLY raise the front of the seat assembly 35-40mm (1.4 to 1.6 inch). Insert both
of the pre-prepared blocks between the cushion frame and the seat rail.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 36 of 69
STEP 16: Remove and discard the four 12mm (M8) sensor mounting nuts. Remove the protective
washers and set aside. The two sensors can then be removed and discarded.
IMPORTANT: DO NOT discard the protective washers. These are to be re-used.
STEP 17: Confirm the identification numbers of the NEW Occupant Detection Sensors are #1 and
#2. Mount the #1 (Brown) sensor to the inner front position and the #2 (Blue) sensor to the outer
front position. Torque the NEW sensor mounting nuts (p.n. 64157AN02A) to 25Nm (18.5ft-lbs).
NOTE: Take special care in handling the new sensors.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 37 of 69
STEP 18: Install the protector washers with the WRA-24 JIG tool (p.n. 99804AN100) along the rail
side. See the images below.
STEP 19: Tuck the connector of sensor
sensors into the cushion frame. Remove the
blocks and CAREFULLY lower the cushion
frame.
CAUTION: It is possible
for the connector to
be caught between the
cushion frame and the
rail/sensor. Confirm the
connector is not pinched
in any way.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 38 of 69
STEP 20: Remove the four 12mm (M8) rear sensor mounting nuts. Discard the nuts after removal.
STEP 21: CAREFULLY raise the rear of the seat assembly 35-40mm (1.4 to 1.6 inch). Insert both of
the pre-prepared blocks between the cushion frame and the seat rail.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 39 of 69
STEP 22: Remove and discard the four 12mm (M8) sensor mounting nuts. Remove the protective
washers and set aside. The two sensors can then be removed and discarded.
IMPORTANT: DO NOT discard the protective washers. These are to be re-used.
STEP 23: Confirm the identification numbers of the NEW Occupant Detection Sensors are #4 and
#3. Set the #4 (Blue) sensor to the inner rear position and the #3 (Brown) sensor to the outer rear
position. DO NOT install the mounting nuts at this time.
NOTE: Take special care in handling the new sensors.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 40 of 69
STEP 24: Install the protector washers with the WRA-24 JIG Tool (p.n. 99804AN100) along the rail
side. See the images below.
CAUTION: Avoid contact with the WRA-24 JIG Tool and the bolt cover.
STEP 25: Remove the blocks and CAREFULLY lower the cushion frame.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 41 of 69
CAUTION: It is possible for the connector to be caught between the cushion frame and the rail/
sensor. Confirm the connector is not pinched in any way.
STEP 26: Install and torque the NEW sensor mounting nuts (p.n. 64157AN02A) to 25Nm (18.5ft-lbs).
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 42 of 69
STEP 27: Secure the cushion frame with the four new mounting nuts (p.n. 64157AN00A). Torque
the mounting nuts to 37Nm (27ft-lbs).
NOTE: An extension, special socket (p.n. 99804AN090), and the adapter (p.n. 99804AN080) is to be
used when torquing the inner front mounting nut.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 43 of 69
STEP 28: Remove both sets of the WRA-24 JIG Tool by pulling the attached strings away from the
seat. This will cause the pieces to slide off the rails.
STEP 29: Confirm all the sensors are in the associated positions.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 44 of 69
STEP 30: Reconnect all four ODS sensor connections.
STEP 31: Reinstall the outside hinge cover.
STEP 32: Reinstall the inner and outer rear hinge cover.
STEP 33: Reinstall the center console and gear selector cover.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 45 of 69
STEP 35: Sit on the front passenger seat and slightly move around while adjusting the positions.
STEP 36: Using the SSM4, perform the “Rezeroing” procedure as per the applicable Service Manual.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 46 of 69
STEP 37: Once the “Rezoroing” procedure is successfully completed, you will be prompted to start a
“Sensitivity Check”. Click the “OK” button to continue.
STEP 38: Confirm the seat and backrest are adjusted fully forward. Install both components of
special tool #J-47673.
STEP 39: Input 80.0 lbs. Click the “OK” button to continue.
Continued...
Bulletin Number: WRA-24R ; Revised: 03/16/26
Page 47 of 69
STEP 40: Once the “Sensitivity Check” is successfully completed, check the following data
monitors: Front-Left Sensor Load Value, Front-Right Sensor Load Value, Rear-Left Sensor Load
Value, Rear-Right Sensor Load Value.
STEP 41: While sitting in the passenger rear seat, pull the backrest toward the rear of the vehicle and
monitor the values. The front sensors should have a negative (-) value and the rear sensors should
have a positive (+) value.
CAUTION: DO NOT push the backrest toward the front of the vehicle at any point. This will cause
an inaccurate reading.
IMPORTANT: In a case when the values do not match the desired specification, it possible the
sensor mounting position is incorrect.
STEP 42: Once the values are confirmed. Save the data. Perform a DTC check and clear all fault
codes. Confirm there are no current fault codes.
NOTE: DTC B14A1 (Sunload Sensor Circuit Low/Open) may be read as a current DTC but this is a
normal condition.
STEP 43: Disconnect all battery charging equipment.
IMPORTANT: A detailed video of this Service Procedure can be viewed by accessing the
following link:
VIDEO
END OF POWER SEAT SERVICE PROCEDURE/INFORMATION
Bulletin Number: WRA-24R ; Revised: 03/16/26
Continued...
Page 48 of 69
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TSB/Document ID: WRA-24R
Replacement Service Bulletin Number:
MFR Communication Date: 2026-03-16
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: AIR BAGS
MFR Component System:
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