3/30/26, 2:54 PM

01 05 22_G11/G12 FRT AND REAR AIR SUSPENSION STRUTS EXT LTD WTY (ELW) 8 YRS/80,000 MILES

SIB 01 05 22
G11/G12 FRT AND REAR AIR SUSPENSION STRUTS EXT LTD WTY (ELW) 8 YRS/80,000 MILES
2026-03-26
This Service Information bulletin (Revision 03) replaces SI B01 05 22 dated July 2022
What’s New:
SIB title updated
The Model, Situation, and Parts Information updated
The wheel alignment check and adjust procedure is no longer a required follow-up step on the repair procedure.
The air suspension strut replacement part number selection process has changed
Claim Information section has been fully updated.
Attachments updated

MODEL
ESeries

Model Year

G11

2016 to 2022

G12
G12
G12
G12
G12
G12
G12

2016 to 2022
2017 to 2022
2016 to 2021
2017 to 2022
2017 to 2022
2017 to 2019
2020 to 2022

Model Description
750i xDrive Sedan (Canadian
Vehicles Registered in the
US)
740Li Sedan
740Li xDrive Sedan
750Li xDrive Sedan
ALPINA B7 xDrive
M760Li xDrive Sedan
740Le xDrive Sedan
745Le xDrive Sedan

Production Dates
August 11, 2015 to September 14,
2021
July 30, 2015 to June 13, 2022
February 09, 2016 to June 13, 2022
March 26, 2015 to June 13, 2022
June 14, 2016 to June 13, 2022
July 13, 2016 to June 13, 2022
July 13, 2016 to February 14, 2019
February 19, 2019 to June 7, 2022

Note: The Model information above is for informational purposes only, it is not the only deciding factor.
Eligible Vehicles
To assist you in identifying those vehicles that have this component-specific extended limited warranty
coverage, the DCSnet Warranty Vehicle Inquiry has been updated with the VIN and Component-specific Vehicle
Comment shown below:
May 2022
PLEASE SEE SI B01 05 22 (DC 37 11 90 01 00): FOR THIS VEHICLE, THE FRONT AND
REAR AIR SUSPENSION STRUT ASSEMBLIES LIMITED WARRANTY FOR DEFECTS IN
MATERIALS OR WORKMANSHIP HAS BEEN EXTENDED TO 8 YEARS /80,000 MILES AS
DETERMINED FROM THE ORIGINAL IN-SERVICE DATE. THIS COVERAGE IS SUBJECT TO
THE SAME VEHICLE ELIGIBILITY REQUIREMENTS, LIMITATIONS, AND EXCLUSIONS
THAT APPLY TO THE BMW NEW VEHICLE LIMITED WARRANTY.
February 2026 (Remaining Applicable Vehicle Production)
SI B01 05 22 (DC 37 11 90 01 00): FOR THIS VEHICLE, THE FRONT AND REAR AIR
SUSPENSION STRUT ASSEMBLIES LIMITED WARRANTY FOR DEFECTS IN MATERIALS
AND / OR WORKMANSHIP HAS BEEN EXTENDED TO 8 YEARS / 80,000 MILES AS

© 2026 BMW OF NORTH AMERICA, LLC. ALL RIGHTS RESERVED
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3/30/26, 2:54 PM

01 05 22_G11/G12 FRT AND REAR AIR SUSPENSION STRUTS EXT LTD WTY (ELW) 8 YRS/80,000 MILES

DETERMINED FROM THE ORIGINAL FIRST IN-SERVICE / DELIVERY DATE. THIS
COVERAGE IS SUBJECT TO THE SAME VEHICLE ELIGIBILITY REQUIREMENTS,
LIMITATIONS, AND EXCLUSIONS THAT APPLY TO THE BMW NEW VEHICLE LIMITED
WARRANTY FOR PASSENGER CARS AND LIGHT TRUCKS (FEBRUARY 2026).
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has one of the above
Notice of Limited Warranty Extension in the WVI Vehicle Comments section.
If you have Extended Limited Warranty (ELW) eligibility and/or coverage questions, please contact the Warranty
department through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to
performing any repair.

SITUATION
See attached pdf bulletin in Supporting Materials

Supporting Materials
picture_as_pdf B01 05 22_G11_G12 FRT AND REAR AIR SUSPENSION STRUTS EXT LTD WTY
(ELW) 8 YRS_80,000 MILES_SR1.pdf
picture_as_pdf B010522_AT_1 Cust LetterV1.pdf
picture_as_pdf B010522_AT_2 Cust LetterV2.pdf

© 2026 BMW OF NORTH AMERICA, LLC. ALL RIGHTS RESERVED
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Attachment 1 to B01 05 22

May 2022

47911 HALYARD DRIVE
STE. 200
PLYMOUTH, MI 48170
DO NOT MAIL REPAIR ORDERS TO THIS ADDRESS

027622-T1-P1-000001
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May 2022
This “Important Limited Warranty Information,” effective with the date listed above, applies to the
BMW model with the Vehicle Identification Number (VIN) of WBA7U2C00LGM26967.
Dear BMW Owner/Lessee:
BMW is committed to delivering the ultimate in product satisfaction to our customers.
Towards that end, BMW is extending the limited warranty for the:
Front and Rear Air Suspension Strut Assemblies (G11/G12)
On the above-referenced vehicle to:
8 years/80,000 miles, as determined by your vehicle’s original in-service date.
This “component-specific” limited warranty extension applies to defects in materials or workmanship. This
coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the
BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
This is a notice of a “limited warranty extension.” It is not a notice of a Recall or Service
Action.
If a repair to this component is required, please contact your nearest authorized BMW center in the United
States or Puerto Rico to schedule an appointment.

Company
BMW of North America, LLC
BMW Group Company
Company
Mailing
Address
BMW of North
America,
LLC
PO Box
1227
BMW Group
Company
Westwood, NJ
07675-1227
Mailing
Address
PO Box 1227
Telephone
Westwood,
NJ
(800)
831-1117
07675-1227
E-mail
Website
Customerrelations@
www.bmwusa.com
bmwusa.com
Website
www.bmwusa.com
Company

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Mailing Address
1

Your BMW center will confirm your vehicle’s eligibility and review the scope of the repairs to determine if
this extended limited warranty coverage applies. After vehicle inspection and diagnosis, eligible repair work
will be performed by the authorized BMW center free of charge.
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States
and Puerto Rico, and/or the diagnosis and repair of issues beyond the scope of this component-specific
coverage or that are due to outside influences, or any other unrelated issues are not covered by this limited
warranty extension. This exclusion also applies to repairs that were performed using (including those
repairs that result from using) non-genuine BMW parts and/or used BMW passenger car or light truck
parts.
The integrity of our products is essential to BMW’s success and our customers’ trust. We are determined
to exceed your expectations and hope this warranty extension further enhances your ownership
experience.
Sincerely,
BMW of North America, LLC
B-ELW Front and Rear Air Suspension Strut Assemblies (G11/G12) 8Y80M (2022) SAMPLE

Attachment 1 to B01 05 22

May 2022

Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
May 2022

BMW of North America, LLC

VIN WBA7U2C00LGM26967
For the BMW model with the Vehicle Identification Number (VIN) listed above, BMW of North America, LLC
(“BMW NA”) will reimburse “qualifying customer-pay repairs” that were performed prior to the release of
this component-specific limited warranty extension.
Customer-pay repairs are subject to the same vehicle and coverage eligibility requirements, exclusions and
limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs That Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States
and Puerto Rico, and/or the diagnosis and repair of issues beyond the scope of this component-specific
coverage or that are due to outside influence, or any other unrelated issues are not covered by this limited
warranty extension. This exclusion also applies to repairs that were performed using (including those
repairs that result from using) non-genuine BMW parts and/or used BMW passenger car or light truck
parts.
Requesting Reimbursement for a Previous Repair that Qualifies
If you previously had a “qualifying customer-pay repair” performed either by an authorized BMW center or
independent repair shop located in the United States (including Puerto Rico), please submit your
reimbursement request “online” at www.BMW-RP.com under the following reference:
Covered Component Code
B-ELWR Air Struts 8Y80M F/R
To initiate the online process, you will be asked to attach PDF files of the required documentation as
outlined in the reimbursement checklist on the next page.
Alternatively, you may mail or fax your request, and documentation to:
BMW Customer Reimbursement Center
Attention: B-ELWR Air Struts 8Y80M F/R
P.O. Box 54067
Hurst, TX 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.

B-ELWR Front and Rear Air Suspension Strut Assemblies (G11/G12) 8Y80M (2022) SAMPLE

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Attachment 1 to B01 05 22

May 2022

Front and Rear Air Suspension Struts Assemblies (G11/G12): Limited Warranty Extension
to 8 Years/80,000 Miles
Previous Customer-pay Repair Reimbursement – Documentation Checklist
BMW of North America, LLC
Reimbursement is available to the BMW Owner/Lessee who incurred the expense.
When submitting a reimbursement for a previous repair, please provide legible copies of the following
documentation and include your VIN, name, address and your preferred contact telephone number(s):
Repair Order (RO) or Invoice
This document should include the following information:
†
†
†
†
†
†

Customer name and address
Vehicle Identification Number (“VIN”)
The date of repair
The mileage when the repair was performed
Itemized breakdown of the labor charges for all repairs* including diagnosis
Itemized breakdown of the parts, including any miscellaneous items, billed for all repairs*

*For repair orders containing multiple repair line items, only the specific line-item expenses that relate
to the component that is covered by this extended limited warranty will be considered for
reimbursement.
Proof of Payment
Please provide a copy of at least one of the following items as valid proof of payment:
†
†
†
†

Repair order (RO)/invoice stamped and dated as “PAID”
Copy of a cancelled check
Copy of a signed credit/debit card receipt
Copy of a credit/debit card statement

Determining if an eligible vehicle’s repair qualifies for reimbursement:
Please use the following questions to review your repair order documentation prior to submitting a
reimbursement request:
1. Why was the vehicle brought into the repair facility?
2. What was the repair facility's diagnosis?
3. What did the repair facility do to correct the concern, and does it qualify?

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Attachment 1 to B01 05 22

May 2022

Front and Rear Air Suspension Struts (G11/G12): Limited Warranty Extension to
8 Years/80,000 Miles
Frequently Asked Questions (FAQ)
1. With the release of this notification, which BMW Group US models are potentially
eligible for this component-specific Limited Warranty Extension?
E-Series
G11
G12
G12
G12
G12
G12
G12
G12
G12

Beginning MY
2016
2016
2017
2017
2016
2016
2017
2017
2020

Model Description
750i xDrive Sedan
740Li Sedan
740Li xDrive Sedan
740Le xDrive Sedan
750Li Sedan
750Li xDrive Sedan
ALPINA B7 xDrive
M760Li xDrive Sedan
745Le xDrive

2. What is the specific issue with the Air Suspension Strut Assemblies?
For the Model vehicles listed above, the air suspension struts (left and/or right side, front axle and/or
the rear axle) may experience a loss of air when your vehicle sits stationary for prolonged periods,
causing the affected side(s) of the vehicle to drop or lean.
Additionally, acoustic type noises (rattling, cracking) may also occur and be heard while driving on
rough road surfaces, over speed bumps or when frequent hard steering maneuvers are performed
to enter and/or exit a parking space.
3. What should I do if I notice a similar condition in my vehicle?
Please contact an authorized BMW center in the United States (including Puerto Rico) to have your
vehicle inspected, and as necessary, repaired.
4. How will my vehicle be repaired?
If it is determined that the air suspension strut assemblies in your vehicle are causing the issues
described above due to a defect materials or workmanship, the affected air strut assembly will be
replaced free of charge under the terms of this 8 year/80,000-mile extended limited warranty
coverage.
Note: Any other air suspension system-related issues that are beyond the scope of this
component-specific extended coverage and/or that are due to outside influences are excluded from
this coverage.

B-ELWR Front and Rear Air Suspension Strut Assemblies (G11/G12) 8Y80M (2022) SAMPLE

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Attachment 2 to B01 05 22

BMW

March 2026

7600 S GRANT STREET
BURR RIDGE, IL 60527
DO NOT MAIL REPAIR ORDERS TO THIS ADDRESS

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Sample
Sample
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March 2026
Effective with the date above, this Important Vehicle Limited Warranty Information applies to the BMW
model with the Vehicle Identification Number (VIN) WBA7W4C0XN1234567.
Dear BMW Owner/Lessee:
BMW of North America, LLC (“BMW NA”) is extending the limited warranty for your vehicle's:
•

Front and Rear Air Suspension Strut Assemblies on the above-referenced vehicle to:

•

8 years / 80,000 miles, whichever occurs first, as determined from your vehicle's original
first in-service / delivery date.

Over time, a situation may occur where your vehicle's air suspension strut assemblies, front axle and/or rear
axle, left and/or right side, one or more may experience a loss of air. This will cause the suspension on the
vehicle's affected sides to drop and/or lean.
This component-specific extended limited warranty (ELW) applies to defects in materials and/or
workmanship. This coverage is subject to the same vehicle eligibility requirements and limitations that apply
to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
This is a notice of a “component-specific" limited warranty extension. This is not a notice of a Recall
or Service Action.
If your vehicle is experiencing a situation like the one described above, please contact your authorized BMW
center to schedule an appointment to have the issue with your vehicle diagnosed.
After the BMW center confirms that the scope of your vehicle’s issue, and that this extended limited warranty
coverage corresponds and applies to the required vehicle repair, and your vehicle qualifies, the authorized
BMW center will perform the applicable air suspension strut repair work free of charge.
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States
and Puerto Rico, or the diagnosis and repair of other air suspension system issues that are outside the
intended scope of this extended coverage, and/or those that are due to outside influences (road and pothole
issues), and other unrelated other issues , are not covered by this limited warranty extension. This exclusion
also applies to repairs that were performed using (including those repairs that result from using) nongenuine BMW parts and/or used BMW passenger car or light truck parts.

Company
BMW of North America, LLC
BMW Group Company
Mailing Address
PO Box 1227
Westwood, NJ
07675-1227

BMW NA will also reimburse certain costs for qualifying customer-pay repairs that were performed prior to
the release of this component-specific extended limited warranty coverage as described in this letter.
We are determined to exceed your expectations, and we hope that this focused extended limited warranty
coverage will further enhance your ownership experience.
Sincerely,
BMW of North America, LLC

Website
www.bmwusa.com

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B010522 BMW ELW Air Suspension Struts (2026 Sample)
292

1

Attachment 2 to B01 05 22

March 2026

BMW Front and Rear Air Suspension Strut Assemblies - Extended Limited Warranty (ELW)
Previous Customer-Paid Repair – Required Documentation Checklist
VIN: WBA7W4C0XN1234567
Reimbursement for a qualifying customer pay repair is available to the BMW owner/lessee who incurred the expense. The
questions below will assist you in reviewing your repair order/invoice documentation. When all your responses below are
“Yes,” and after completing the Checklist, proceed to page three (3) for further instructions.
Review Questions - Prior Repair Performed before the Release of this ELW Coverage
Was one or more of your vehicle's air suspension strut assemblies replaced** to correct an
issue like the one described in this letter?

Answer - One per Row
Yes, next

No

Was this a customer paid repair performed before the release of this ELW coverage?

Yes, next

No

As determined by your vehicle’s in-service date (age), and the mileage when the repair was
performed, was the vehicle still within 8 years (96 Mths) / 80,000 miles, whichever occurs
first?