NHTSA ID Number: 11030282
Manufacturer Communication Number: 25N17
TSB/Document Date: 2026-03-27
Summary
Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
Service Engineering Operations
Customer Service Division
Ford
Motor Company
PO Box 1904
Dearborn, Michigan 48121
March 25, 2026
TO:
All U.S. Ford and Lincoln Dealers
SUBJECT:
Advance Notice – Customer Satisfaction Program 25N17
Certain 2015-2025 Model Year Multiple Vehicle Lines
Rear View Camera Replacement If Required After Dealer Evaluation
PROGRAM TERMS
This program will provide a no-cost, one-time repair (if needed) to the rear view camera for 15 years
of service from the warranty start date of the vehicle. There is no mileage limitation to this program.
This is a one-time repair program.
Coverage is automatically transferred to subsequent owners.
AFFECTED VEHICLES (U.S. Population Of Affected Vehicles: 12,554,966)
Vehicle
Model Year
Assembly Plant
Build Date Range
Aviator
2020-2024
Chicago
Aviator
2021-2023
Chicago SHO
Bronco
2021-2025
Michigan
Bronco Sport
2021-2024
Hermosillo
C-Max
2017-2018
Michigan
2017-2020
Flatrock
Corsair
2020-2022
Louisville
Econoline
2021-2024
Ohio
Edge
2019-2024
Oakville
Escape
2020-2022
Louisville
Expedition
2018-2021
Kentucky
Explorer
2016-2024
Chicago
Explorer
2021-2023
Chicago SHO
F-150
2015-2020
Dearborn
October 19, 2018 through April 25, 2024
September 14, 2020 through July 24,
2023
September 23, 2020 through October 9,
2025
February 5, 2020 through November 8,
2024
June 9, 2016 through April 26, 2018
November 30, 2015 through November
16, 2020
January 7, 2019 through December 15,
2022
May 24, 2019 through December 22,
2023
January 12, 2018 through May 3, 2024
November 13, 2018 through December
16, 2022
March 14, 2017 through December 27,
2021
September 19, 2014 through April 25,
2024
September 14, 2020 through September
18, 2023
March 12, 2014 through September 5,
2020
Copyright 2026 Ford Motor Company
F-150
2015-2020
Kansas City
Vehicle
Model Year
Assembly Plant
F-250 – F-600
2017-2022
Kentucky
F-250 – F-600
2020-2022
Ohio
Fiesta
2015-2018
Cuautitlan
Focus
2015-2018
Michigan
August 11, 2014 through October 20,
2020
Build Date Range
October 8, 2015 through December 23,
2022
June 3, 2019 through February 10, 2023
February 28, 2014 through September
14, 2018
June 17, 2014 through May 10, 2018
Fusion
2015
Flatrock
March 12, 2014 through April 19, 2015
Fusion
2015
Hermosillo
GT
2017-2022
Multimatic
MKS
2015-2016
Chicago
February 17, 2014 through April 6, 2015
August 17, 2016 through February 20,
2023
July 22, 2014 through May 22, 2016
MKT
2016-2019
Oakville
MKX
2015-2023
Oakville
MKZ
2016
Hermosillo
2021-2023
Flatrock
Ranger
2019-2023
Michigan
Taurus
2017
Chicago
Transit
2015-2025
Kansas City
Transit
Connect
2015-2022
Valencia (Spain)
July 20, 2015 through October 11, 2019
June 20, 2014 through December 6,
2023
December 13, 2014 through March 23,
2016
June 24, 2020 through April 5, 2023
January 2, 2019 through June 28, 2023
June 16, 2016 through November 5,
2017
February 3, 2014 through September 16,
2025
September 25, 2015 through July 30,
2022
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR PROVIDING A NO-COST, ONE-TIME REPAIR
In some of the affected vehicles, customers may experience a blank or distorted image on the center
display screen when the vehicle is in reverse, which is caused by a non-functioning rear view camera.
SERVICE ACTION
A complete Dealer Bulletin including technical instructions will be provided to dealers by October 5,
2026 when a remedy is available to support this safety recall.
IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is
published. Opening an RO against an Awareness or Advance Notice will result in warranty
rejections against a customer satisfaction program.
OWNER NOTIFICATION
Owner Letters are expected to be mailed starting the week of March 30, 2026 or sooner. Mailings are
planned to occur in phases through August 2026. These mailings may occur before the remedy,
including repair instructions, has been provided to dealers.
Copyright 2026 Ford Motor Company
OWNER REFUNDS
Vehicle owners may be eligible for a refund. Refunds will only be provided for services related to the
replacement of a rear view camera.
To request a refund from Ford, owners should send a refund request with all required documentation,
including the original repair receipt (no photocopies), to Ford Motor Company at PO Box 6251,
- Advanced VCI Box, Industry-leading J2534 Pass-Thru...
- High-Speed OEM-Level Diagnostics & Programming: Unlock true...
- Coverage for 17 Car Brands & Ultra Reliability: Works...
- User-Friendly RLink Platform & Expert Support: TOPDON’s...
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 25N17
Replacement Service Bulletin Number:
MFR Communication Date: 2026-03-25
MFR Internal Campaign ID/Software Version:
Communication Type: Other
NHTSA Components: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS
, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
- 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
Last update on 2026-06-30 / Affiliate links / Images from Amazon Product Advertising API
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.