NHTSA ID Number: 11029111
Manufacturer Communication Number: CSR-3283
TSB/Document Date: 2026-03-02
Summary
Altec Industries, Inc. has received notification from Daimler Truck North America LLC (DTNA) that the tie rod on the front axle may not have been installed properly, which can result in tie rod separation without warning and a loss of steering control, increasing the risk of a crash in certain 2024 - 2026 Freightliner
Custom Chassis that are equipped with Altec equipment.
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TSB/Document ID: CSR-3283
Replacement Service Bulletin Number:
MFR Communication Date: 2026-02-27
MFR Internal Campaign ID/Software Version: CSR-3283
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
IMPORTANT SAFETY RECALL
This notice applies to your vehicle. Refer to the provided list.
NHTSA Safety, FMVSS Compliance, or Emissions Recall
Dear Altec Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada
Motor Vehicle Safety Act.
Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition
exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with
Altec equipment.
Refer to the attached documentation that follows this letter. If you have additional questions, please contact your
Altec Account Manager. You may also contact the OEM using the contact information provided in the attached
recall notice.
For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the
safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic
Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY:
1-800-424-9153) or go to http://www.safercar.gov.
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for
the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you have sold or retired the unit, update the records through Altec Connect. If you have leased this equipment
to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by
first class mail within ten (10) days of the receipt of this notice.
We appreciate your assistance in following this action in the interest of your continued satisfaction with Altec
products.
Thank you for your immediate attention on this important matter.
Component/Supplier Recall
CSR- 3283-A
Tie Rod Separation
(Detroit D25R2 — NHTSA 2 5V603 [Non-School Bus]
and NHTSA 25V604 [School Bus])
Units Affected: Certain 2024 - 2026 Freightliner Custom Chassis (FCCC) S2C 106, MT45G, MT55G
and S2RV 106, Freightliner (FTL) 108SD, 114SD, Business Class M2, eCascadia and Cascadia, Thomas
Built Buses (TBB) SAF-T- LINER C2, SAF-T- LINER C2 JOULEY, SAF-T-LINER HDX and SAFT-LINER EFX, and Western Star 47X and 49X vehicles. Verify your unit is affected by reviewing the
attached list or accessing Altec Connect.
Background: Altec is committed to providing our customers reliable products from initial delivery
throughout the useful life of the machine.
Daimler Truck North America LLC (DTNA) has decided a defect which relates to motor vehicle safety
exists in your vehicle with the VIN shown in the attached list.
Refer to the included communication from DTNA for more information.
Customer Action: Follow the guidance in the included communication from DTNA.
Requirements: Altec is not able to perform this repair.
Completion and Warranty: This repair is not covered under the Altec Warranty Policy.
Altec Contact Info:
Phone: 1-877-GO ALTEC (1-877-462-5832) — Altec Connect Customer Portal: altec.com/altec-connect/
Inspection labor
Repair labor
Account #
Travel
NHTSA code
Prime fail P/N
Kit instructions
Altec Use Only
NA
NA
NA
Not included
90
NA
NA
Released: February 27, 2026
Description
NA
Altec Use Only
Part No.
NA
Qty
NA
Warranty
NA
Daimler Truck
North America LLC
IMPORTANT SAFETY RECALL
Daimler Truck North America LLC
Warranty Campaigns Department
P.O. Box 4090
Portland, OR 97208-4090
800.547.0712 Phone
This notice applies to your vehicle(s), see enclosed VIN list.
October 2025
D25R2
NHTSA #25V-604 (School Bus)
NHTSA # 25V-603 (Non-school Bus)
Subject: Tie Rod Separation
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Daimler Truck North America LLC (DTNA), on behalf of its DETROIT™ Powertrain Division, has decided that a defect,
which relates to motor vehicle safety, exists in certain model year 2024 - 2026 Freightliner Custom Chassis (FCCC) S2C
106, MT45G, MT55G and S2RV 106, Freightliner (FTL) 108SD, 114SD, Business Class M2, eCascadia and Cascadia,
Thomas Built Buses (TBB) SAF-T- LINER C2, SAF-T- LINER C2 JOULEY, SAF-T-LINER HDX and SAF-T-LINER EFX,
and Western Star 47X and 49X vehicles. See below for additional detail on vehicle applicability:
Make
FCCC
FCCC
FCCC
FCCC
FTL
FTL
FTL
FTL
FTL
TBB
TBB
TBB
TBB
WST
WST
Model
S2RV 106 Cab & Chassis
MT 45G
MT 55G
S2C 106 Cab & Chassis
BUSINESS CLASS M2
108SD
114SD
CASCADIA
eCASCADIA
SAF-T-LINER C2
SAF-T-LINER C2 JOULEY
SAF-T-LINER EFX
SAF-T-LINER HDX
47X
49X
Model Yr. Start
2025
2025
2024
2026
2024
2026
2025
2025
2026
2025
2026
2026
2025
2024
2025
Model Yr. End
2026
2026
2026
2026
2026
2026
2026
2026
2026
2026
2026
2026
2026
2026
2026
Prod. Start Date
5/16/2024
10/8/2024
8/28/2023
2/7/2025
10/16/2023
2/7/2025
09/6/2024
11/4/2024
2/18/2025
3/13/2024
3/28/2025
11/14/2024
10/30/2023
11/13/2023
7/2/2024
Prod. End Date
4/10/2025
5/15/2025
3/12/2025
2/7/2025
9/5/2025
2/10/2025
3/25/2025
8/22/2025
4/9/2025
8/18/2025
4/30/2025
11/14/2024
11/27/2024
8/25/2025
8/25/2025
The tie rod on the front axle may not have been installed properly, which can result in tie rod separation without warning
and a loss of steering control, increasing the risk of a crash.
A Daimler Truck North America authorized service facility will inspect the installation of the tie rod. If necessary, a new tie
rod assembly will be installed. The recall will take approximately 4 hours and will be performed free of charge.
Please contact an authorized Daimler Truck North America dealer to arrange to have the Recall performed and to ensure
that parts are available at the dealership. To locate an authorized dealer, search online at
https://northamerica.daimlertruck.com/contact-us. Scroll down to "Locate a Dealer" and select the appropriate brand.
You may also confirm your vehicle's involvement in this recall at the following URL:
https://dtna-dlrinfo.prd.freightliner.com:48518NinLookup/vin-module/getVinLookupPage.
You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable
time after receiving notification.
If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification,
please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist
us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the
lessee within ten days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to
your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to
this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.
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