NHTSA ID Number: 11028318
Manufacturer Communication Number: 24KWE / 24PBE
TSB/Document Date: 2026-02-05
Summary
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
parts and repair procedures.
8/8
1/30/26, 11:40 AM
Federal Recall Bulletin
24PBE: Kongsberg Automotive Right-Hand Shift Stalk
Number
Edit
Clone
24PBE NHTSA: 24V190 / Transport Canada: 2024-161
Supplier
Kongsberg Automotive
Description
Kongsberg Automotive Right-Hand Shift Stalk
Date
11/26/2025
What’s New
Safety Recall
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness
connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the
vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning
will appear on the dash display when communication is lost, including transmission or engine warnings,
“!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether
you are operating a diesel/gas or battery electric vehicle.
Introduction
Safety Recall
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness
connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the
vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning
will appear on the dash display when communication is lost, including transmission or engine warnings,
“!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether
you are operating a diesel/gas or battery electric vehicle.
Situation
34,676 (32,227 US / 2,449 Canada) vehicle model year 2021-2024, 365, 367, 389, 535, 536, 537, 548,
567, and 579 chassis, built from 11/09/2020 through 12/23/2022, with right-hand shift stalk part numbers
Q21-6155-211, Q21-6155-213, Q21-6155-214, Q21-6164-111, or Q21-6165-113.
Resolution
Service all chassis affected that enter your dealership, even if the customer has no issue with the
chassis.
1. Review the attached chassis list for your dealer code and schedule your customer(s) for service if
their chassis is on the list.
2. In Service Management, select campaign 24PBE to add it to the case. If the unit is released back
into service without performing the repair, make sure to also release the campaign in Service
https://paccarnet.sharepoint.com/sitepages/wtyfedrecallbltndetail.aspx?ctx=eyJ3ZWJVcmwiOiJodHRwczovL3BhY2Nhcm5ldC5zaGFyZXBvaW50LmN…
1/8
1/30/26, 11:40 AM
Federal Recall Bulletin
Management.
3. If you are not using Service Management to start repair orders, review SIR for Complete next to
the 24PBE campaign code prior to performing this repair.
4. Follow the procedures in the Links section below to inspect the right-hand shift stalk and replace
as necessary.
Federal Law
It is a violation of Federal law for a dealer to sell or lease new vehicles covered by this recall until the defect or
noncompliance has been corrected.
Warranty
Starting on 11/26/2025, Peterbilt
will pay for parts at dealer net plus applicable mark-up and labor:
2/8
1/30/26, 11:40 AM
Federal Recall Bulletin
Once the upper and lower steering column covers are removed, you MUST take a CLEAR photo of
the part label showing the model and serial numbers of the old part. This is required to be attached
to the Claim Unit for reimbursement consideration. Claims filed without this photo may be denied.
NOTE
ealers submitting
D
Recommended Repairs
through their business
systems may see the warning
message
"CausalPartModelNumber and
CausalPartSerialNumber are
required". Claim files will still
be created.
Until dealer business systems are updated, claims must be completed in PRWS by providing the
following required information.
The following items are required:
Causal Part Model Number
Causal Part Serial Number
Photos requested
All Chassis Models: No Replacement Needed
0.3 hours to inspect the right-hand shift stalk for the affected part number per bulletin procedure.
No replacement needed. Attach connector photos to the claim. Use Recommended Repair
Code 24PBEA.
For 365, 367, 389, 567, and 579 Chassis with New Shift Stalk Part Number: Q21-6124-211
0.5 hours to inspect the right-hand shift stalk for the affected part number, remove and replace
(R&R) shift stalk with part number Q21-6124-211, attach connector photos, and dispose of the old
shift stalk per bulletin procedures. Use Recommended Repair Code 24PBEB.
For 567 and 579 Chassis with New Shift Stalk Part Numbers: Q21-6124-213 and Q21-6124-214
0.5 hours to inspect the right-hand shift stalk for the affected part number, R&R shift stalk with part
number Q21-6124-213, attach connector photos, and dispose of the old shift stalk per bulletin
procedures. Use Recommended Repair Code 24PBEC.
0.5 hours to inspect the right-hand shift stalk for the affected part number, R&R shift stalk with part
number Q21-6124-214, attach connector photos, and dispose of the old shift stalk per bulletin
procedures. Use Recommended Repair Code 24PBED.
For 535, 536, 537, and 548 Chassis with New Shift Stalk Part Numbers: Q21-6124-216, Q21-6124217, and Q21-6124-213
0.4 hours to inspect the right-hand shift stalk for the affected part number, R&R shift stalk with part
number Q21-6124-216, attach connector photos, and dispose of the old shift stalk per bulletin
https://paccarnet.sharepoint.com/sitepages/wtyfedrecallbltndetail.aspx?ctx=eyJ3ZWJVcmwiOiJodHRwczovL3BhY2Nhcm5ldC5zaGFyZXBvaW50LmN…
3/8
1/30/26, 11:40 AM
Federal Recall Bulletin
procedures. Use Recommended Repair Code 24PBEE.
0.4 hours to inspect the right-hand shift stalk for the affected part number, R&R shift stalk with part
number Q21-6124-217, attach connector photos, and dispose of the old shift stalk per bulletin
procedures. Use Recommended Repair Code 24PBEF.
0.4 hours to inspect the right-hand shift stalk for the affected part number, R&R shift stalk with part
number Q21-6124-213, attach connector photos, and dispose of the old shift stalk per bulletin
procedures. Use Recommended Repair Code 24PBEG.
You must enter all the following information from the as-installed right-hand shift stalk into
the warranty claim:
Serial number into the Causal Part Serial Number field
Model number into the Causal Part Model Number field
Right-hand shift stalk part/serial number label
File an additional claim for extraordinary circumstances. A recommended repair for standard labor
must be filed first.
File the claim within 14 days in accordance with the Warranty Policy.
Take-Off Parts Disposition:
The take-off shift stalk must be destroyed per the steps in the repair procedures.
Dealers are required to certify under penalty of perjury that they have destroyed the removed RH
stalk and identify the removed RH stalk by serial number as part of the warranty claim submittal
4/8
1/30/26, 11:40 AM
Federal Recall Bulletin
process.
Once the upper and lower steering column covers are removed, you MUST take a CLEAR photo of
the part label showing the model and serial numbers of the old part. This is required to be attached
to the Claim Unit for reimbursement consideration. Claims filed without this photo may be denied.
PRWS CLAIM CODING
Campaign
24PBE
Code:
ampaign
C
Type:
Safety Recall
laim
C
Truck
Category:
Repair Type:
Proactive
Customer
Concern 092
Code:
Causal Code: 23
orrective
C
Action
03
Code:
esponsibility
R
CampSupp
Code:
Failure
015-001Causal Part:
Location: 030
Supplier
Code:
21442AB SRT Code:
Q21-6155-211
24-04A
B
0.3 hours
Inspect right-hand
shift stalk for
affected part
number per
bulletin
procedures –
right-hand shift
stalk
replacement not
required.
B24-04B
0.4 hours
2.1m MD Inspect right-hand
shift stalk for
affected part
number, replace
right-hand shift
stalk and
include photos per
bulletin
procedures. Must
follow disposal
procedure.
B24-04C
0.5 hours
2.1m and 1.9m
HD - Inspect right-
5/8
1/30/26, 11:40 AM
Federal Recall Bulletin
hand shift stalk for
affected part
number, replace
right-hand
shift stalk and
include photos per
bulletin
procedures. Must
follow disposal
procedure.
Procedure
Please follow your dealership's safety procedures and precautions to ensure the vehicle can be
safely repaired and maintained.
Please see the repair procedure appropriate for the chassis you are working on in the Links section
below.
Parts
Parts are available to order through PACCAR Parts and will initially be subject to the Chassis CNR
process.
For daily CNR quantities, place order through Parts Online (POL).
Dealers must provide the VIN8 for each truck down.
Use EM (E1 in Canada) for truck downs (Non Safety Recall population) for right-hand
stalk only.
Use ST (S1 in Canada) for non-truck down and Safety Recall orders.
If a duplicate chassis order is submitted, the order will be cancelled.
Once a CNR order has been placed through Parts Online (POL) and more are needed, dealers
can submit a TCS case under the category Place an Order with a justification for review.
All VINs above daily CNR limit must be included in the TCS case.
These orders will be reviewed to ensure they are in the shop.
Orders will be cancelled if 1) they are not truck down, 2) they are not in the shop, 3) a daily
6/8
1/30/26, 11:40 AM
Federal Recall Bulletin
CNR order has not yet been place through Parts Online or 4) they are duplicate chassis.
NOTE
roactive repairs for vehicles
P
outside of the recall
population are prohibited per
Peterbilt Warranty Procedure
Manual section 7 Kongsberg. In order for
repairs on non-recall chassis
to be considered for warranty,
a DAVIE logfile with RHS fault
codes proving a failure
occurred is required to be
submitted with the warranty
claim due to the limited
quantity of parts available.
NOTE
The Safety Recall may only
be marked complete if the
Q21-6124-xxx part number is
installed.
Part
Part
Quantity
Number Description
IE-CABLE
T
T05317 50LB 15.5"
C
BLK
ee
S
Chassis
List
IGHTR
HAND
SHIFT
STALK
5
1
NOTE
Cable ties are packaged in
quantities of 100. The quantity
needed per repair is 5
individual cable ties.
Confirm parts are available prior to scheduling the customer for the repair.
To find the replacement right-hand shift stalk part number, refer to the chassis list. Locate your
chassis on the list, and then refer to the column titled “Replacement Stalk Part Number.”
7/8
1/30/26, 11:40 AM
Federal Recall Bulletin
Links
CHASSIS LIST
24PBE PB Chassis List
REPAIR PROCEDURES
24PBE PB 2.1m and 1.9m HD RH Shift Stalk Replacement Procedure
24PBE PB 2.1m MD RH Shift Stalk Replacement Procedure
CUSTOMER LETTERS
24PBE Canadian Customer Letter - English
24PBE Canadian Customer Letter - French
24PBE US Customer Letter
24PBE Puerto Rican Customer Letter - Spanish
Revision History
01/30/2026: Recommended Repair verbiage updated to include photo requirements.
01/12/2026: The warranty section has an updated photo requirement.
12/22/2025: Parts section updated for multiple parts ordering.
12/11/2025: Warranty section has been updated to revise filing instructions with new Recommended
Repair Codes.
11/26/2025: This bulletin has been converted from an interim into a final safety recall, which includes
parts and repair procedures.
8/8
- High density negative paste, improves performance and...
- Enhanced life alloy or Silver Calcium stamped alloy...
- Calcium lead positive grid, maximizes conductivity and...
- Robust envelope separator with puncture resistant back...
- Vent cap design that resists acid leakage
- High density negative paste, improves performance and...
- Enhanced life alloy or Silver Calcium stamped alloy...
- Calcium Lead positive grid, maximizes conductivity and...
- Robust Envelope Separator with puncture-resistant back...
- Vent cap design that resists acid leakage
Last update on 2026-05-30 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 24KWE / 24PBE
Replacement Service Bulletin Number:
MFR Communication Date: 2026-01-31
MFR Internal Campaign ID/Software Version: 24KWE / 24PBE
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- 🎉[OTOFIX D1 Lite, Perfect Cost-effective Diagnostic Tool]: OTOFIX D1 Lite, a newest bidirectional scan tool from OTOFIX company, is a great choice for DIYers and repair shops. 👉This obd2 scanner diagnostic tool packs all practical functions: OE level all systems diagnoses, Bi-Directional Control, 38+ reset services fixing 99% of common problems, support DoIP & CANDF protocols and FCA
AutoAuth, high-end hardware configuration. Worldwide vehicles and 🔥2 Years Free Updating🔥 covered. - 🎉[Bi-Directional Scan Tool, Active Test]: OTOFIX D1 Lite bluetooth obd2 scanner can also command ECUs and monitor the operation of the actuators to track down the problems of certain parts, like windows, sunroof, wipers, fuel pumps, etc., saving repair time & trouble. This makes OTOFIX D1 Lite the most cost-effective bidirectional scan tool.
- 🎉[2026 Newest, 38+ Hot Reset Functions]: Equipped with 38+ reset functions in one, the OTOFIX D1 lite automotive scanner diagnostic tool allows you to troubleshoot 99% of common vehicle problems. You can use this car diagnostic scanner holding enough functions to easily repair common vehicle models in your repair shops. Including Oil Reset, Injector Coding, Throttle, DPF Reset, SCR Reset, Gear Learning, Clutch Learning, Suspension, etc. Note* Reset functions vary by model.
- 🎉[OE Level Full Systems Diagnostics]: Unlike the 2-system and 4-system diagnostic tools, the OTOFIX auto scan tool can complete comprehensive system diagnostics within 5 minutes. It accesses and scans all available onboard systems like for Engine /AT /ABS /EPB /BMS /TPMS /SRS /SAS /Audio System /BCM /Air Conditioning / etc., to read & clear codes, view live data, and check ECU information. Note: Active test is not involved.
- 🎉[Powerful Hardware Configuration]: Designed with a fashion appearance & a 7” touchscreen and a weight of 463g, this OTOFIX D1 Lite OBD2 diagnostic scanner scan tool is convenient for everywhere and easy to use & store. Android9.0 OS and 2+64GB memory enhance multi-task smoothness and diagnostic operation, no more wasting too much time. 5800mAh battery allows hours-lasting use. WiFi & VCI1 also bring faster communication for your diagnostics.
- 🏆【2026 TOP OBD2 Scanner Diagnostic Tool】OTOFIX D1 Lite wireless obd2 scanner has upgraded hardware configuration and car coverage. The newly upgraded D1 Lite with 🔥OS Android 9.0🔥1.5Ghz 4 core high efficiency processor🔥2GB RAM+64GB ROM large storage🔥5800mAh large battery, more stable and longer lasting diagnostics🔥 38+ Reset🔥action tests🔥full system diagnostic🔥Supports MV105 endoscope🔥21+ Language Supports🔥100000+ vehicle coverage to meet all your daily maintenance needs.
- 👍【Bi-Directional Control / Active Test】D1 Lite obd2 scanner has bidirectional control(worth $300+), which is the most beloved feature among mechanic. If your headlights or car windows are broken, going to a repair shop will cost a lot of money. You can use D1 Lite to send execution commands to the ECU module and identify the repair status. Such as ABS, car windows, doors, valves, wipers, headlights, etc., effectively shorten diagnostic time and reduce diagnostic costs.
- 🔥【All Systems Diagnostics, In-depth Checking】This advanced OBD2 Scanner D1 Lite can perform OE-level diagnosis of all systems including engine, transmission, airbag, ABS, ESP, TPMS, gateway, steering, radio, and air conditioning for more than 100 brands. This diagnostic scanner supports essential functions, such as reading ECU version info, reading and clearing fault codes, and reading data streams.With just a simple click, it provides you with accurate and in-depth diagnostics.
- 🏆【38+ Reset Hot Functions】For repair workshops, holding an OTOFIX D1 Lite Auto scanner is a strong advantage over others. Its 38+ maintenance functions provide various solutions for all module repairs, including Oil Reset, TPMS Reset, Injector Coding, Suspension, Throttle Matching, etc., which will usher your repair business to a new pinnacle. Continuously updating will never make the functionality & compatibility out-of-date.
- 🏆【150+ Models, 10000+ Car Coverage & 16 Languages】D1 Lite is a comprehensive car diagnostic scan tool, help you to troubleshoot car issues fast for 95% US, European, Asian auto makes. ✅ With frequent updates and optimizations allow D1 Lite to cover more vehicles to meet your needs. ✅ Multilingual menu allows auto mechanics around the world to use it without language barriers. 🚩Note: Kindly send us the S/N of the device to authorize new language updates before changing the menu language.
- 2026 Newest Wireless Bluetooth Scan Tool D1: OTOFIX D1 Diagnostic scanner is upgraded version with Enhanced Hardwares & Newest Functions, FASTER and SMARTER! ✅Alternative Bluetooth 5.0 +USB connect✅2G+64GB✅Android 9.0 OS✅5G & 2.4 GHz Dual WiFi✅5800mAh battery👍VAG Guided Function👍ECU Online Coding👍CANFD&DOIP👍40+ Services👍Bi-Directional Control👍Full Systems Diagnose👍2 Years Free Update👍150+ Vehicle Coverage🎁Contact to get gift: otofixaftersales-amz@ outlook.com
- ECU Coding to Unlock the Hidden Features: OTOFIX D1 obd2 scanner diagnostic tool newly adds ECU Coding which can Online Coding(ONLY for VW/Au.di/Sk0da), Variant Coding/Offline Programming, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: halogen fog lamps retrofitted with xenon fog lamps, different capacity battery retrofit, disbale auto start-stop, sunroof initialization, injector calibration, etc. PS: Coding functions vary by model&year.
- Full Bidirectional Control for Active Car Tests: The D1 OTOFIX scanner also offers bi-directional control, allowing you to perform powerful active tests on car subsystems. This means that you can check the working status and functionality of open & close solenoids, energize injectors, turn cooling fan on & off, and more, all from the device itself.🚩The D1 bi-directional obd2 scanner can quickly help you to check if a system or component goes well,Improving 200% Efficiency.**Note that Active Tests available depend on the make/model/year of your car.
- 40+ Popular Maintenance Functions: OTOFIX D1 obd scanner for car performs 40+ hot services, including Oil Reset, EPB, TPMS, BMS, E.GR, G.PF, D.PF, SAS Calibration, ABS Bleeding, Injector Coding, Gearbox Match, Suspension, Crankshaft Relearn, Power Balance, etc., still growing. Great choice for DIYers, technician, repair shop. 🚩Get MORE special functions from "Car Brand>System>Service". Check compatibility before purchase via 📧 otofixaftersales-amz@ outlook.com.
- OE-Level All Systems Diagnostic + One-Click AutoVIN & AutoSCAN: OTOFIX D1 scanner automotriz gives you the ability to troubleshoot entire car systems including engion system,transmission system,body system,chassis,etc. 🚩One of the standout features of the D1 obd2 scanner diagnostic tool is the one-click AutoVIN & AutoScan function. This feature allows you to quickly and easily scan all diagnosable ECUs with just one click, and identify any problems hidden in your vehicle's systems.
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.