NHTSA ID Number: 11028318
Manufacturer Communication Number: 24KWE / 24PBE
TSB/Document Date: 2026-02-05
Summary
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
parts and repair procedures.
8/8
1/30/26, 11:40 AM
Federal Recall Bulletin
24PBE: Kongsberg Automotive Right-Hand Shift Stalk
Number
Edit
Clone
24PBE NHTSA: 24V190 / Transport Canada: 2024-161
Supplier
Kongsberg Automotive
Description
Kongsberg Automotive Right-Hand Shift Stalk
Date
11/26/2025
What’s New
Safety Recall
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness
connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the
vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning
will appear on the dash display when communication is lost, including transmission or engine warnings,
“!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether
you are operating a diesel/gas or battery electric vehicle.
Introduction
Safety Recall
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness
connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the
vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning
will appear on the dash display when communication is lost, including transmission or engine warnings,
“!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether
you are operating a diesel/gas or battery electric vehicle.
Situation
34,676 (32,227 US / 2,449 Canada) vehicle model year 2021-2024, 365, 367, 389, 535, 536, 537, 548,
567, and 579 chassis, built from 11/09/2020 through 12/23/2022, with right-hand shift stalk part numbers
Q21-6155-211, Q21-6155-213, Q21-6155-214, Q21-6164-111, or Q21-6165-113.
Resolution
Service all chassis affected that enter your dealership, even if the customer has no issue with the
chassis.
1. Review the attached chassis list for your dealer code and schedule your customer(s) for service if
their chassis is on the list.
2. In Service Management, select campaign 24PBE to add it to the case. If the unit is released back
into service without performing the repair, make sure to also release the campaign in Service
https://paccarnet.sharepoint.com/sitepages/wtyfedrecallbltndetail.aspx?ctx=eyJ3ZWJVcmwiOiJodHRwczovL3BhY2Nhcm5ldC5zaGFyZXBvaW50LmN…
1/8
1/30/26, 11:40 AM
Federal Recall Bulletin
Management.
3. If you are not using Service Management to start repair orders, review SIR for Complete next to
the 24PBE campaign code prior to performing this repair.
4. Follow the procedures in the Links section below to inspect the right-hand shift stalk and replace
as necessary.
Federal Law
It is a violation of Federal law for a dealer to sell or lease new vehicles covered by this recall until the defect or
noncompliance has been corrected.
Warranty
Starting on 11/26/2025, Peterbilt will pay for parts at dealer net plus applicable mark-up and labor:
2/8
1/30/26, 11:40 AM
Federal Recall Bulletin
Once the upper and lower steering column covers are removed, you MUST take a CLEAR photo of
the part label showing the model and serial numbers of the old part. This is required to be attached
to the Claim Unit for reimbursement consideration. Claims filed without this photo may be denied.
NOTE
ealers submitting
D
Recommended Repairs
through their business
systems may see the warning
message
"CausalPartModelNumber and
CausalPartSerialNumber are
required". Claim files will still
be created.
Until dealer business systems are updated, claims must be completed in PRWS by providing the
following required information.
The following items are required:
Causal Part Model Number
Causal Part Serial Number
Photos requested
All Chassis Models: No Replacement Needed
0.3 hours to inspect the right-hand shift stalk for the affected part number per bulletin procedure.
No replacement needed. Attach connector photos to the claim. Use Recommended Repair
Code 24PBEA.
For 365, 367, 389, 567, and 579 Chassis with New Shift Stalk Part Number: Q21-6124-211
0.5 hours to inspect the right-hand shift stalk for the affected part number, remove and replace
(R&R) shift stalk with part number Q21-6124-211, attach connector photos, and dispose of the old
shift stalk per bulletin procedures. Use Recommended Repair Code 24PBEB.
For 567 and 579 Chassis with New Shift Stalk Part Numbers: Q21-6124-213 and Q21-6124-214
0.5 hours to inspect the right-hand shift stalk for the affected part number, R&R shift stalk with part
number Q21-6124-213, attach connector photos, and dispose of the old shift stalk per bulletin
procedures. Use Recommended Repair Code 24PBEC.
0.5 hours to inspect the right-hand shift stalk for the affected part number, R&R shift stalk with part
number Q21-6124-214, attach connector photos, and dispose of the old shift stalk per bulletin
procedures. Use Recommended Repair Code 24PBED.
For 535, 536, 537, and 548 Chassis with New Shift Stalk Part Numbers: Q21-6124-216, Q21-6124217, and Q21-6124-213
0.4 hours to inspect the right-hand shift stalk for the affected part number, R&R shift stalk with part
number Q21-6124-216, attach connector photos, and dispose of the old shift stalk per bulletin
https://paccarnet.sharepoint.com/sitepages/wtyfedrecallbltndetail.aspx?ctx=eyJ3ZWJVcmwiOiJodHRwczovL3BhY2Nhcm5ldC5zaGFyZXBvaW50LmN…
3/8
1/30/26, 11:40 AM
Federal Recall Bulletin
procedures. Use Recommended Repair Code 24PBEE.
0.4 hours to inspect the right-hand shift stalk for the affected part number, R&R shift stalk with part
number Q21-6124-217, attach connector photos, and dispose of the old shift stalk per bulletin
procedures. Use Recommended Repair Code 24PBEF.
0.4 hours to inspect the right-hand shift stalk for the affected part number, R&R shift stalk with part
number Q21-6124-213, attach connector photos, and dispose of the old shift stalk per bulletin
procedures. Use Recommended Repair Code 24PBEG.
You must enter all the following information from the as-installed right-hand shift stalk into
the warranty claim:
Serial number into the Causal Part Serial Number field
Model number into the Causal Part Model Number field
Right-hand shift stalk part/serial number label
File an additional claim for extraordinary circumstances. A recommended repair for standard labor
must be filed first.
File the claim within 14 days in accordance with the Warranty Policy.
Take-Off Parts Disposition:
The take-off shift stalk must be destroyed per the steps in the repair procedures.
Dealers are required to certify under penalty of perjury that they have destroyed the removed RH
stalk and identify the removed RH stalk by serial number as part of the warranty claim submittal
4/8
1/30/26, 11:40 AM
Federal Recall Bulletin
process.
Once the upper and lower steering column covers are removed, you MUST take a CLEAR photo of
the part label showing the model and serial numbers of the old part. This is required to be attached
to the Claim Unit for reimbursement consideration. Claims filed without this photo may be denied.
PRWS CLAIM CODING
Campaign
24PBE
Code:
ampaign
C
Type:
Safety Recall
laim
C
Truck
Category:
Repair Type:
Proactive
Customer
Concern 092
Code:
Causal Code: 23
orrective
C
Action
03
Code:
esponsibility
R
CampSupp
Code:
Failure
015-001Causal Part:
Location: 030
Supplier
Code:
21442AB SRT Code:
Q21-6155-211
24-04A
B
0.3 hours
Inspect right-hand
shift stalk for
affected part
number per
bulletin
procedures –
right-hand shift
stalk
replacement not
required.
B24-04B
0.4 hours
2.1m MD Inspect right-hand
shift stalk for
affected part
number, replace
right-hand shift
stalk and
include photos per
bulletin
procedures. Must
follow disposal
procedure.
B24-04C
0.5 hours
2.1m and 1.9m
HD - Inspect right-
5/8
1/30/26, 11:40 AM
Federal Recall Bulletin
hand shift stalk for
affected part
number, replace
right-hand
shift stalk and
include photos per
bulletin
procedures. Must
follow disposal
procedure.
Procedure
Please follow your dealership's safety procedures and precautions to ensure the vehicle can be
safely repaired and maintained.
Please see the repair procedure appropriate for the chassis you are working on in the Links section
below.
Parts
Parts are available to order through PACCAR Parts and will initially be subject to the Chassis CNR
process.
For daily CNR quantities, place order through Parts Online (POL).
Dealers must provide the VIN8 for each truck down.
Use EM (E1 in Canada) for truck downs (Non Safety Recall population) for right-hand
stalk only.
Use ST (S1 in Canada) for non-truck down and Safety Recall orders.
If a duplicate chassis order is submitted, the order will be cancelled.
Once a CNR order has been placed through Parts Online (POL) and more are needed, dealers
can submit a TCS case under the category Place an Order with a justification for review.
All VINs above daily CNR limit must be included in the TCS case.
These orders will be reviewed to ensure they are in the shop.
Orders will be cancelled if 1) they are not truck down, 2) they are not in the shop, 3) a daily
6/8
1/30/26, 11:40 AM
Federal Recall Bulletin
CNR order has not yet been place through Parts Online or 4) they are duplicate chassis.
NOTE
roactive repairs for vehicles
P
outside of the recall
population are prohibited per
Peterbilt Warranty Procedure
Manual section 7 Kongsberg. In order for
repairs on non-recall chassis
to be considered for warranty,
a DAVIE logfile with RHS fault
codes proving a failure
occurred is required to be
submitted with the warranty
claim due to the limited
quantity of parts available.
NOTE
The Safety Recall may only
be marked complete if the
Q21-6124-xxx part number is
installed.
Part
Part
Quantity
Number Description
IE-CABLE
T
T05317 50LB 15.5"
C
BLK
ee
S
Chassis
List
IGHTR
HAND
SHIFT
STALK
5
1
NOTE
Cable ties are packaged in
quantities of 100. The quantity
needed per repair is 5
individual cable ties.
Confirm parts are available prior to scheduling the customer for the repair.
To find the replacement right-hand shift stalk part number, refer to the chassis list. Locate your
chassis on the list, and then refer to the column titled “Replacement Stalk Part Number.”
7/8
1/30/26, 11:40 AM
Federal Recall Bulletin
Links
CHASSIS LIST
24PBE PB Chassis List
REPAIR PROCEDURES
24PBE PB 2.1m and 1.9m HD RH Shift Stalk Replacement Procedure
24PBE PB 2.1m MD RH Shift Stalk Replacement Procedure
CUSTOMER LETTERS
24PBE Canadian Customer Letter - English
24PBE Canadian Customer Letter - French
24PBE US Customer Letter
24PBE Puerto Rican Customer Letter - Spanish
Revision History
01/30/2026: Recommended Repair verbiage updated to include photo requirements.
01/12/2026: The warranty section has an updated photo requirement.
12/22/2025: Parts section updated for multiple parts ordering.
12/11/2025: Warranty section has been updated to revise filing instructions with new Recommended
Repair Codes.
11/26/2025: This bulletin has been converted from an interim into a final safety recall, which includes
parts and repair procedures.
8/8
- High density negative paste, improves performance and...
- Enhanced life alloy or Silver Calcium stamped alloy...
- Calcium lead positive grid, maximizes conductivity and...
- Robust envelope separator with puncture resistant back...
- Vent cap design that resists acid leakage
- Fast Starting Power: This 12V 70Ah 760 CCA delivers strong...
- Made to Last: With its 120-minute Reserve Capacity supports...
- All Power, No Mess AGM Design: Sealed and spill-proof, the...
- Strength That Starts on the Inside: The rugged construction...
- Tested Tough & Certified Safe: Mighty Max batteries are...
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 24KWE / 24PBE
Replacement Service Bulletin Number:
MFR Communication Date: 2026-01-31
MFR Internal Campaign ID/Software Version: 24KWE / 24PBE
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford, for Lincoln, and for Mazda ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
Autoauth, OE-
- 🔥 Historical lowest pr-ice now on sa-le--hot se-lling.
- 【🎈𝗜𝗙𝟳𝟰𝟱 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝘀 𝟲 𝗲𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗿𝗲𝘀𝗲𝘁 𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝘀—𝗔𝗕𝗦 𝗕𝗹𝗲𝗲𝗱𝗶𝗻𝗴, 𝗢𝗶𝗹 𝗥𝗲𝘀𝗲𝘁, 𝗘𝗣𝗕, 𝗦𝗔𝗦, 𝗧𝗵𝗿𝗼𝘁𝘁𝗹𝗲 𝗥𝗲𝗹𝗲𝗮𝗿𝗻, 𝗮𝗻𝗱 𝗕𝗠𝗦—𝗽𝘂𝘁𝘁𝗶𝗻𝗴 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹-𝗴𝗿𝗮𝗱𝗲 𝗺𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 𝗯𝗮𝗰𝗸 𝗶𝗻 𝘆𝗼𝘂𝗿 𝗵𝗮𝗻𝗱𝘀.】Spongy brakes? Stuck oil light? Parking brake won't release? Off-center steering? Rough idle after battery disconnect? Draining battery? IF745 handles all with a few taps. One tool covers six dealer-level resets, saving hundreds in labor costs. ❗ NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨ 𝗜𝗙𝟳𝟰𝟱 𝗴𝗼𝗲𝘀 𝗯𝗲𝘆𝗼𝗻𝗱 𝗯𝗮𝘀𝗶𝗰 𝗰𝗼𝗱𝗲 𝗿𝗲𝗮𝗱𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝟭𝟬 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗲𝗱 𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝘀—𝗗𝗧𝗖 𝗟𝗼𝗼𝗸𝘂𝗽, 𝗜/𝗠 𝗥𝗲𝗮𝗱𝗶𝗻𝗲𝘀𝘀, 𝗙𝗿𝗲𝗲𝘇𝗲 𝗙𝗿𝗮𝗺𝗲, 𝗟𝗶𝘃𝗲 𝗗𝗮𝘁𝗮, 𝗢𝟮𝗦, 𝗢𝗕𝗠, 𝗘𝗩𝗔𝗣, 𝗮𝗻𝗱 𝗺𝗼𝗿𝗲. 】Pulling a code tells you something is wrong. IF745 tells you what the code means, when the fault happened, and what data surrounds it. Pass emissions with one I/M Readiness tap. Freeze the fault moment with Freeze Frame. Monitor live sensor data in real time. Turn cryptic codes into clear answers.
- 【🛒 𝗜𝗙𝟳𝟰𝟱 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝘀 𝗳𝘂𝗹𝗹-𝘀𝘆𝘀𝘁𝗲𝗺 𝗱𝗶𝗮𝗴𝗻𝗼𝘀𝘁𝗶𝗰𝘀 𝗮𝗰𝗿𝗼𝘀𝘀 𝗮𝗹𝗹 𝗺𝗼𝗱𝘂𝗹𝗲𝘀—𝗲𝗻𝗴𝗶𝗻𝗲, 𝗔𝗕𝗦, 𝗮𝗶𝗿𝗯𝗮𝗴, 𝘁𝗿𝗮𝗻𝘀𝗺𝗶𝘀𝘀𝗶𝗼𝗻, 𝘀𝘁𝗲𝗲𝗿𝗶𝗻𝗴, 𝘀𝘂𝘀𝗽𝗲𝗻𝘀𝗶𝗼𝗻, 𝗯𝗼𝗱𝘆 𝗲𝗹𝗲𝗰𝘁𝗿𝗼𝗻𝗶𝗰𝘀, 𝗮𝗻𝗱 𝗺𝗼𝗿𝗲. 】Warning lights on but you don't know why? Skip the $100+ diagnostic fee at the shop. Run a complete self-check from your driveway. IF745 reads and clears fault codes, retrieves ECU info, and displays live data from every accessible module—delivering a full vehicle health report in minutes, without leaving home.
- 【✅𝗜𝗙𝟳𝟰𝟱 𝗳𝗲𝗮𝘁𝘂𝗿𝗲𝘀 𝗮 𝟳-𝗶𝗻𝗰𝗵 𝗱𝗶𝘀𝗽𝗹𝗮𝘆, 𝗲𝗿𝗴𝗼𝗻𝗼𝗺𝗶𝗰 𝗱𝗲𝘀𝗶𝗴𝗻, 𝗪𝗶-𝗙𝗶 𝘂𝗽𝗱𝗮𝘁𝗲𝘀, 𝗮𝗻𝗱 𝘇𝗲𝗿𝗼 𝘀𝘂𝗯𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻 𝗳𝗲𝗲𝘀 𝗳𝗼𝗿 𝗵𝗮𝘀𝘀𝗹𝗲-𝗳𝗿𝗲𝗲 𝗱𝗶𝗮𝗴𝗻𝗼𝘀𝘁𝗶𝗰𝘀.】Large screen means no squinting. Intuitive navigation and customizable data displays put key info at your fingertips. Wi-Fi delivers lifetime free updates without a computer. No recurring fees. No hidden costs. Just a reliable tool that works as hard as you do.
This product presentation was made with AAWP plugin.