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Vehicle-specific service Transaction No.: 2080189/1

96 PSS Adaptive cruise control/adaptive cruise assist currently unavailable" shown in

. Rel date: Dec 9, 2025
instr. cluster (KD2 from factory) oleae care, See

Condition
Model{s) Year(s) VIN Range Vehicle Specific Equipment
A5, and S5 (FU) 030606 — 999999
A6 Sportback e-tron, and 2025 085761 — 999999 Software version:
S6 Sportback e-tron 1306
A6 (FN) 2026 013162 — 999999

Customer states:

The message “Adaptive cruise control: currently unavailable. See owner's manual” or “Adaptive cruise assist:
currently unavailable. Door open’ is shown in the instrument cluster.

Workshop findings:

One or more of the following event memory entries are logged in diagnostic address 0013 as static or intermittent:

* U112200: Data bus implausible message (symptom number: 16776924).
and/or
* U112200: Data bus implausible message (symptom number: 16776925).
and/or
* U112200: Data bus implausible message (symptom number: 16776926).
and/or

* U112200: Data bus implausible message (symptom number: 16776927).
Technical Background
Software issue in the exterior door handle sensor.

Production Solution
Not applicable.

Service

©

This PSS may apply to vehicles still within the new model launch repair authorization period!

— For vehicles still in the launch phase, the workshop must create a web ticket with the Technical
Assistance Center (TAC) per the repair authorization, in addition to entering the vehicle into the PSS
database. Reference this TSB in the first line of the TAC case.

1. Diagnose the vehicle according to the instructions listed below. If the customer’s vehicle condition matches the
condition listed in the Technical Background of this PSS TSB, explain to the customer that a solution is

expected to be available by the end of the 1% quarter of 2026 (subject to change) and that no repairs are
necessary at this point.

2. Do not replace any components for this condition since this will not resolve the customer’s concern.

3. Create a PSS record in the PSS database via the Pending Service Solutions (PSS) link found in Audi Now;
Service | AU-US > Pending Service Solutions (PSS).

The affected door can be identified using the symptom number allocated to the event memory stored in diagnostic
address 0013 “U112200: Data bus implausible message (symptom number)”.

Symptom number Affected door Diagnostic address
16776924 Rear passenger side door OOBC
16776925 Rear driver side door 0OBB
16776926 Front passenger side door 0052
16776927 Driver side door 0042

Run test plan “Read/erase event memory’ in the door control unit for the affected door/doors using GFF (Door
electronics 0042 / 0052 / 0OBB / OOBC -> Functions.)

Then upload and check the diagnostic log to see whether the entry “Sensor for exterior door handle - no
communication” was read out under the respective function test.

If this entry is stored in one or more door control units, please postpone the repair as there is currently no
repair for the customer complaint.

The issue can temporarily be remedied by opening and closing the doors.

A sustainable solution is currently being implemented. The measure is currently planned to be available by
the end of the 1° quarter of 2026.

Note: The target date communicated here is based on planning and is not binding. During the validation, technical
and regulatory approval of measures, there may be delays or hindrances in providing the measure throughout the
entire process. This must be considered accordingly when communicating with customers.

Warranty

Claim Type: * If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.

Service Number: 5711

Damage Code: 0039

Labor Operations: GFF / Guided Functions 0150 0010 See SRT with
associated operations

GFF / Guided Functions 0150 0060 Time stated on the
diagnostic protocol

Claim Comment: As per TSB 2080189/1

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Additional Information
The issue can temporarily be remedied by opening and closing the doors.

A sustainable solution is currently being implemented. The measure is currently planned to be available by the end
of the 1st quarter of 2026.

Note: The target date communicated here is based on planning and is not binding. During the validation, technical
and regulatory approval of measures, there may be delays or hindrances in providing the measure throughout the
entire process. This must be considered accordingly when communicating with customers.

All part and service references provided in this TSB (2080189) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.

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