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Vehicle-specific service Transaction No.: 2080350/1

96 PSS Adaptive cruise control/adaptive cruise assist: currently unavailable" shown in

instr. cluster (with KD2 update) Release date: Dec 9, 2025

Condition
Model(s) Year(s) VIN Range Vehicle Specific Equipment
A5, and S5 000000 — 085761

Software version:

A6 Sportback e-tron, and S6 2025

- 1306
Sportback e-tron 000000 — 030606

Customer states:

The message “Adaptive cruise control: currently unavailable. See owner's manual” or “Adaptive cruise assist:
currently unavailable. Door open” is shown in the instrument cluster.

Workshop findings:

One or more of the following event memory entries are logged in diagnostic address 0013 as static or intermittent:

* U112200: Data bus implausible message (symptom number: 16776924).
and/or
* U112200: Data bus implausible message (symptom number: 16776925).
and/or
* U112200: Data bus implausible message (symptom number: 16776926).
and/or

* U112200: Data bus implausible message (symptom number: 16776927).

Technical Background
Scenario 1

After performing the combined software update to KD2, the doors were not all opened and closed once as specified
in the instructions to initialize the adaptive cruise assist.

Scenario 2

Software issue in the exterior door handle sensor.

Production Solution

Not applicable.

Service
The affected door can be identified using the symptom number allocated to the event memory stored in diagnostic
address 0013 “U112200: Data bus implausible message (symptom number)”.

Symptom number Affected door Diagnostic address
16776924 Rear passenger side door OOBC
16776925 Rear driver side door 00OBB
16776926 Front passenger side door 0052
16776927 Driver side door 0042

Run test plan “Read/erase event memory’ in the door control unit for the affected door/doors using GFF (Door
electronics 0042 / 0052 / 0OBB / 0OBC -> Functions.)

Then upload and check the diagnostic log to see whether the entry “Sensor for exterior door handle - no
communication” was read out under the respective function test.

Scenario 1

If this entry is not logged, the doors were not all opened and closed once as specified in the instructions to initialize
the adaptive cruise assist after performing the combined software update to KD2.

Please open and close all doors once. The function will then be restored.

Scenario 2

1. After diagnosing the vehicle according to the instructions listed above, if the customer’s vehicle condition
matches the condition listed in the Technical Background of this PSS TSB, explain to the customer that a

solution is expected to be available by the end of the 1° quarter of 2026 (subject to change) and that no
repairs are necessary at this point.

2. Donot replace any components for this condition since this will not resolve the customer’s concern.

3. Create a PSS record in the PSS database via the Pending Service Solutions (PSS) link found in Audi
Now; Service | AU-US > Pending Service Solutions (PSS).

The issue can temporarily be remedied by opening and closing the doors.
Warranty

Scenario 1

This fault is not covered under warranty. It is not possible to bill for fault finding and/or component replacement
under warranty.

Scenario 2

Claim Type: * If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.

Service Number: 5711
Damage Code: 0039
Labor Operations: GFF / Guided Functions 0150 0010 See SRT with
associated operations
GFF / Guided Functions 0150 0060 Time stated on the
diagnostic protocol
Claim Comment: As per TSB 2080350/1

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Additional Information

Scenario 2
The issue can temporarily be remedied by opening and closing the doors.

A sustainable solution is currently being implemented. The measure is currently planned to be available by the end
of the 1st quarter of 2026.

Note: The target date communicated here is based on planning and is not binding. During the validation, technical
and regulatory approval of measures, there may be delays or hindrances in providing the measure throughout the
entire process. This must be considered accordingly when communicating with customers.

All part and service references provided in this TSB (2080350) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.

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