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NHTSA ID Number: 11023747

Manufacturer Communication Number: TSB_2065684_7

TSB/Document Date: 2025-10-03


Summary

This bulletin provides information when the engine does not run smoothly, misfiring - possible broken valve spring.


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TSB/Document ID: TSB_2065684_7

Replacement Service Bulletin Number:

MFR Communication Date: 2025-09-04

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE

MFR Component System:

MFR Component Subsystem:


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Technical Service Bulletin

Topic 15 4.0 TFSI EA825 engine - Misfiring, Engine does not run smoothly - Possible broken valve

PI spring

United States 444 VolkswageneBay logo of America, Inc. (6444)

Transaction

[Status | Released for publishing

Release date Sep 4, 2025

Diagnostic trouble codes

Diagnostic address Diagnostic trouble code Fault Storage

symptom state

0001 - Engine P030000: Random Misfire Detected No Sub Type static
electronics Information

0001 - Engine P030000: Random Misfire Detected No Sub Type \ 5

= v Intermittent

electronics Information

New customer code

Object of complaint Complaint type [Position]
engine -> engine operation -> engine running functionality ->

irregular

information, navigation, communication, entertainment -> malfunction display functionality ->

symbols -> emissions control system malfunction display activates

engine -> engine operation -> engine running functionality ° | |
New workshop code

Object of complaint Complaint type [Position
engine -> cylinder head, valvetrain -> valve spring | component, automotive fluids -> cracked/broken if |
Vehicle data

$8

Sales types

maa | owe

soaja | owe

Chassis numbers

(Manufacturer[FilerType[Filer|MY[Factory[From [To [Prod from [Prod to
wau > _|re |» [w |» [oooooa[ooseao] |
wav re > —|w [> _foosrrajosssoa] |_|
SQs

Sales types

Chassis numbers
(Manufacturer[FilerType[Filer|MY[Factory[From [To [Prod from [Prod to
war ler» |u|» [oasesajoossoa] |
RS Q8

Sales types

Chassis numbers
(Manufacturer[Filer|Type[Filer|MY[Factory[From [To [Prod from [Prod to
wor ler |w [> _fosasrojoessoa] |_|
A8&

Sales types

Chassis numbers

(Manufactuer[Filer Type [Filer MY[Factory[From [To [Prod from [Prod to
wau > |re |» |u|» [ozaseajoossoa] «|
SQ7

Sales types

Chassis numbers

(Manufactuer[Filer[Type[Filer|MY[Factory[From [To [Prod from [Prod to
war ler > [w [* _ [oaseraloossoal |
RS 6

Sales types

Chassis numbers
(Manufactuer[Filer|Type|Filer|MY[Factory[From [To [Prod from [Prod to
RS 7

Sales types

Chassis numbers
(Manufactuer[FilerType[Filer|MY[Factory[From [To [Prod from [Prod to
won _|re > [w |» Joooo00[aoaesr] |_|
Documents

vdm2065684_3.doc

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Technical Service Bulletin Transaction No.: 2065684/7
15 4.0 TFSI EA825 engine - Misfiring, Engine does not run smoothly - Possible broken Release date: Sep 4, 2025
valve spring r SEP,
Condition

REVISION HISTORY

[Revision pate [purpose
7 | | Revised Service (Corrected typo in VIN reference table)

09/03/2025 | Revised Production Solution (Updated reference table)
Revised Service (Updated all verbiage, VIN reference tables)
Revised Warranty (Updated claim type, and labor operations)

08/18/2023 | Revised header (Updated VIN breaks)

Customer states:

+ Engine not running smoothly.

+ MlL on and/or flashing.

Workshop findings:

A broken valve spring (intake/exhaust) is identified during diagnosis.

One or more of the following DTCs may be stored in the engine control module:

+ DTC P030000

+ DTC P030100

+ DTC P030200

+ DTC P030300

+ DTC P030400

+ DTC P030500

+ DTC P030600

+ DTC P030700

+ DTC P030800

Technical Background

There was an issue with raw material quality at the supplier.

Production Solution

Improved valve springs were introduced as of vehicle production date (see VIN break):
Engine Code | VIN Break Production Date

CXYA were*NINOO4204 After March 29, 2022

weeee*NINO03631 After March 16, 2022

DCUE werer*NDO22406 After March 25, 2022

DHUB weerer*NITDO22518 After March 25, 2022

DJPB mererNINQ04852 After April 29, 2022

Service

Try to reproduce the customer complaint (based on the description/cause of the issue), so that it can be clearly
assigned to this TSB. The following repair must only be carried out if all criteria (model/type, VIN number, engine
and transmission code, PR number(s), part number, software version, code etc.) apply exactly. Otherwise, this
service solution will not eliminate the problem and repeat repairs may be necessary. In such a case, we may reject
the warranty claim and re-debit the parts.

If a broken valve spring (inlet or exhaust side) is identified during diagnosis, check whether the piston and valve
head have made contact. If this is not the case, check whether the vehicle is from production period 1 or 2.
Vehicle production period 1 Vehicle production period 2

CXYA 06/15/2021 to 10/28/2021 10/29/2021 to 01/11/2022

CWWB 06/14/2021 to 11/05/2021 11/06/2021 to 12/17/2021

DCUE 06/16/2021 to 10/01/2021 10/02/2021 to 12/16/2021

DHUB 06/08/2021 to 10/13/2021 10/14/2021 to 12/14/2021

DJBP. 06/16/2021 to 10/21/2021 10/22/2021 to 01/27/2022

+ Vehicle production period 1: Replace all 16 inlet valve springs and 16 exhaust valve springs.

+ Vehicle production period 2: Replace all 16 inlet valve springs.

+ If the vehicle was produced after vehicle production period 2, please replace only the damaged valve spring.
Exception:

A NIDO08878 Vehicle production period 1

were****N 1008806 Vehicle production period 1

eeerre***N 1008819 Vehicle production period 1

er**N 1008833 Vehicle production period 1

***N 1008842 Vehicle production period 1
e***N 1008863 Vehicle production period 1
ENT) ONB884 Vehicle production period 1
ANT) OO8890 Vehicle production period 1
Please write in the description whether an inlet valve spring or an exhaust valve spring was broken.
When adjusting the engine’s valve gear drive, in addition to the Workshop Manual for EA825 in ELSA, we also
recommend you observe the information about a related engine version in the video STV_0467 “3.01 TFSI engine of
EA839 — setting the valve timing” in the AudieBay logo Knowledge Tank (AKT).
The adjustment values and tightening torque should be taken from the Workshop Manual for EA825 in ELSA as
usual.
https://www.knowledgetank.audieBay logo/page/detail/type=stv&key=a307cb0a-94f6-44C6-81f4-f104e739fa9a/
When billing, please always attach photos that clearly show the complaint to DOC-IT. To ensure a reference to the
vehicle, the image/video must:
+ Include the VIN and date.
+ Must not be edited.
+ Should be in focus and taken with sufficient light. A high resolution is not necessary.
If appropriate, please mark the location of the problem so that parts analysis has a clear reference to the complaint.
Please ensure that the photo documentation does not show any people and/or face, license plates, or customer
data.
Warranty
Claim Type: + If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Damage Code: 0010
Labor Operations: If the piston and the valve head have made contact, use the following table:
Check compression pressure (all cylinders) 1019 01xx |See SRT with
associated operations
Check cylinder block with a borescope 1009 02xx |See SRT with
associated operations
GFF 0150 000 Labor according to the
diagnostic log
Charge battery 2706 8950 | See SRT with
associated operations
If the piston and the valve head have not made contact, use the following table (if
replacing all valve springs or inlet valve springs):
Check compression pressure (all cylinders) 10190199 |30TU

(Remaining time is
included in repair
operations 1565 2099)

Check cylinder block with borescope 1009 02xx |See SRT with
associated operations

Remove and install engine (remains on scissor- 1085 1923 |See SRT with

type assembly platform) associated operations

Replace all inlet valve springs 1565 2099 | 1400 TU

Replace all valve springs 1565 2099 §=1450 TU

GFF 01500000 |Labor according to the
diagnostic log

Charge battery 2706 8950 |See SRT with
associated operations

If the piston and the valve head have not made ¢ e following table

(if replacing only one valve spring):

Check compression pressure (all cylinders) 10190199 |80TU
(Remaining time is
included in repair
operation 1565 19 or
1503 19)

Check cylinder block with borescope 1009 02xx |See SRT with
associated operations

On cylinders 4 and 8: 1085 1923 |See SRT with

. . . . associated operations

Remove and install engine (remains on scissor-

type assembly platform)

On cylinders 4 and 8: 15651999 |790TU

Replace valve spring

On cylinders 1, 2, 3, 5, 6, 7: 1503 19xx See SRT with

Remove and install camshaft housing associated operations

On cylinders 1, 2, 3, 5, 6, 7: 15651999 |40TU

Replace valve spring

GFF 01500000 |Labor according to the
diagnostic log

Charge battery 2706 8950 | See SRT with
associated operations

Claim Comment: As per TSB 2065684/7 Pf
All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.

Additional Information

All parts and service references provided in this TSB (2065684) are subject to change and/or removal.

©2025 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites without the prior expressed written permission of the publisher.

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