NHTSA ID Number: 11023132
Manufacturer Communication Number: A25-071
TSB/Document Date: 2025-09-16
Summary
Service Bulletin - When the vehicle is put into reverse, the rear camera may display a black and white image. This could occur intermittently,, and can change between color display to a black and white display. This could be due to the audio unit software threshold possibly having an incorrect setting for the rear camera. When the color burst signal is low, the software threshold processes the image from the rear camera to a black and white image.
Service Bulletin
25-071
September 4, 2025
Version 2
Rear Camera Displays Black and White Image
Supersedes Version 1 dated August 13, 2025, to revise the information highlighted in yellow.
APPLIES TO
Year
Model
Trim Level
VIN Range
2023–25
CR-V
LX, EX, Sport
ALL
2023–25
CR-V Hybrid
Sport (Does not include
Sport Touring)
ALL
REVSION SUMMARY
Under APPLIES TO, a model was added.
SYMPTOM
When the vehicle is put into reverse, the rear camera may display a black and white image. This could occur intermittently,
and can change between color display to a black and white display.
POSSIBLE CAUSE
The audio unit software threshold may have an incorrect setting for the rear camera. When the color burst signal is low, the
software threshold processes the image from the rear camera to a black and white image.
CORRECTIVE ACTION
Update the vehicles software via USB flash drive.
WARRANTY CLAIM INFORMATION
Operation
Number
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
0100A1
Update the audio unit
software
0.3hr
03265
03273
A25071A
8A100-3A0-A02
REQUIRED MATERIALS
Part Name
Formatting
Part Number
Quantity
USB-A Flash Drive
FAT32
Commercially available
1
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment,
and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not
assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact
an authorized Honda automobile dealer.
© 2025 American Honda Motor Co., Inc. – All Rights Reserved
Page 1 of 12
INSPECTION PROCEDURE
1. Make sure there are no devices connected to the front and rear (if equipped) USB ports. (USB flash drive,
Smartphone, etc.)
2. Connect one of the following and set its mode:
•
•
Midtronics DCA-8000 Dynamic Diagnostics Charging System in Reflash Mode
Associated Equipment Corporation ESS6100 100A Smart Charger in Power Supply Mode | DIAG+
NOTE: Make sure the ESS6100 is connected directly to the vehicle’s 12-volt battery, leave it connected during the
entire update procedure to maintain constant voltage.
3. Apply the parking brake to keep the headlights off during the update procedure.
Loss of power during the update can cause irreparable damage to the audio unit.
4. Without pressing the brake pedal, push the ENGINE START/STOP button to ON.
5. With the audio unit turned OFF, press the PHONE and CONNECT buttons at the same time, continue to hold the
buttons, then press the VOL/ AUDIO knob 5 times to enter the diagnostic menu.
Page 2 of 12
6. Select System, then scroll down and select Version.
Page 3 of 12
7. Check the audio unit SW Version and the Video Processor version.
01.10.030
01.01.187
01.01.058
01.01.046
Is the SW Version and the Video Processor equal to or greater than 01.10.030 and 01.01.058?
• Yes - The update has been applied; continue normal troubleshooting.
• No - Update the SW Version and Video Processor to the following:
o Software Version 01.10.030
o Video Processor 01.01.058
Continue to Honda Firmware Downloader.
8. Push the ENGINE START/STOP button to OFF.
Page 4 of 12
HONDA FIRMWARE DOWNLOADER
1. From your computer, select and open the Honda Firmware Downloader. Make sure to use a blank/empty USB flash
drive that is formatted to FAT32. Refer to the Job Aid: Honda Firmware Downloader for additional information.
2. Refer to the corresponding service bulletin that directs you to use the Honda Firmware Downloader. Enter the service
bulletin number and the VIN, then press Search. The system will provide the available software update version.
NOTE: The VIN field letters must be entered in CAPS.
Vehicle
CR-V
Model Year(s)
Vehicles Original
Software Version
Honda Firmware
Downloader Service
Bulletin Number
Software Update
Version
2023–2025
Software Version
01.10.030
Video Processor
01.01.058
25-071
H1P2Z047.kwi
Page 5 of 12
3. Select the Download Icon, you will be instructed to insert a blank USB flash drive.
NOTE:
• Make sure the USB flash drive is blank and formatted to FAT32. If there are any files on the USB flash drive the
system will indicate an error and notify you that the USB flash drive is not blank.
• The software download may take up to 15 minutes depending on the size of the file.
4. Once the download is complete, remove the USB flash drive and return to the vehicle to complete the update.
NOTE: If at any time during the download process a “TIMEOUT err” or “UNDEF err” message appears on the screen,
check the USB flash drive for damage, use a new or different USB flash drive.
Page 6 of 12
UPDATING THE AUDIO UNIT
1. Apply the parking brake to keep the headlights off during the update procedure.
2. Without pressing the brake pedal, push the ENGINE START/STOP button to ON.
3. Insert the USB flash drive into the USB data port.
NOTE:
• Make sure there are no devices connected to the front and rear (if equipped) USB ports. (USB flash drive,
Smartphone, etc.)
• Connect the power supply to the vehicle, leave it connected during the entire update procedure to maintain
constant voltage.
Loss of power during the update can cause irreparable damage to the audio unit.
USB-A Data Port
Page 7 of 12
4. With the audio unit turned OFF, press the PHONE and CONNECT buttons at the same time, continue to hold the
buttons, then press the VOL/ AUDIO knob 5 times to enter the diagnostic menu.
5. Select System, then scroll down and select Software Update.
NOTE: If the Software Update selection is grayed out, make sure the USB flash drive is fully inserted and in the USB
data port, not the USB charging port.
6. Select YES to begin the software update.
NOTE: The update process will take about 32 minutes, which includes software checking and updating.
Page 8 of 12
Software Check
1. During the software “Checking” stage, it is important to confirm the software information on the screen matches the
software table.
2. If the information does not match the table below, immediately press CANCEL. The update file on the USB flash drive
does not apply to this vehicle. Confirm that you have downloaded the correct file for the vehicle model/trim you are
working on.
Software Version
01.10.030
System uCOM
01.01.187
Video Processor
01.01.058
Media Processor
01.01.046
EXAMPLE: Incorrect Software
Ver. 02.10.030
Ver. 02.01.044
Ver. 02.10.022
Ver. 02.01.011
NOTE:
• Only update the audio unit software if the software information matches the information table shown above.
• This software “Checking” process will take about 16 minutes; the software update will start automatically.
Updating with the incorrect software will damage the audio unit and will require unit replacement.
Page 9 of 12
Software Updating
1. The screen will turn black and the updating screen will appear.
NOTE:
• DO NOT disconnect the USB flash drive until the software update is complete.
• The updating process will take about 16 minutes.
2. After the update is complete the unit will automatically reboot to Audio is OFF mode.
Page 10 of 12
SOFTWARE UPDATE CONFIRMATION
1. With the audio unit turned OFF, press the PHONE and CONNECT buttons at the same time, continue to hold the
buttons, then press the VOL/ AUDIO knob 5 times to enter the diagnostic menu.
2. Select System, then scroll down and select Version.
Page 11 of 12
3. Confirm the software versions match the table below.
01.10.030
02.10.030
02.01.044
01.01.187
01.01.058
02.10.002
01.01.046
02.01.011
Software Version
01.10.030
System uCOM
01.01.187
Video Processor
01.01.058
Media Processor
01.01.046
4. Push the VOL/
AUDIO button to exit the diagnostic menu.
5. Push the VOL/
AUDIO button to turn the audio unit ON.
6. Push and hold the VOL/
AUDIO button for more than 2 seconds to bypass the anti-theft mode.
01.10.030
01.01.187
01.01.058
01.01.046
7. The update procedure is complete. Remove the USB flash drive from the vehicle.
Page 12 of 12
- Advanced VCI Box, Industry-leading J2534 Pass-Thru...
- High-Speed OEM-Level Diagnostics & Programming: Unlock true...
- Coverage for 17 Car Brands & Ultra Reliability: Works...
- User-Friendly RLink Platform & Expert Support: TOPDON’s...
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J...
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: A25-071
Replacement Service Bulletin Number:
MFR Communication Date: 2025-09-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- 💯【Conta.ct us for Support Directly】If you met any issues about: Received a registered device/ Language Changing/ Function not Support/ VCI150 Blueto-oth connector malfunction/ Subscription Renewal, please conta.ct us via 📞autelsupply @outlook. com🛣️, we will provide perfect solution for you. ⚠️Note: Autel MK900BT comes with 1-Year Free Software Update, most features will remain active after update subscription expires. 1. For questions regarding updates or need more useful accessories, please conta.ct us via 📞autelsupply @outlook.com🛣️. 2. If the device fails to charge or turn on, please conta.ct us via 📞autelsupply @outlook. com🛣️, we will handle it promptly.
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW MODEL OF MK808S MK900 MX900 MK808BT MX808S】2026 newest Autel MK900BT retains all features of MK808S MX900 MX808S MK808Z MK808Z-BT MK808K-BT, while EXTRA added powerful functions (value 2000+ bucks). The Pro-level Autel MK900BT makes a big leaps: 28+➡40+, 50+➡3000+ Active Tests, 2026 NEW✅CAN FD & DOIP protocols ✅Pre&Post diagnostic report ✅WIFI Print ✅Auto VIN&Auto Scan 2.0 ✅Scan VIN/ License ✅Battery Test (Need purcha.se BT506). If found defect or us.ed, please conta-ct 📞autelsupply @outlook. com📞 get perf-ect solut.ion.
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS906 PRO】Differ from MS906BT MS906 MP808 MK808 MX808 MK808BT only 50 tests, Autel scanner MK900BT escaner automotriz professional offers 3000+ active tests, it can send command to ECUs & monitor actuators operation, quickly locating faulty components. Bidirectional scanning takes your diagnostics to the next level with menu lists 3000+ active tests, such as windows, rear mirrors, sunroof, wipers, fuel injector, coolant fans, radiator fan, AC clutch, coolant pump and more. Note: Functions are not available for all vehicles, please send vehicle VIN to us check compatibility.
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full level-up of OBD2 code reader MaxiCOM MK808S MK808 MK808Z MX808 MK808Z-BT with 28 service, Autel scan tool MK900BT/ MK900-BT offers 40+ maintenance service on 150+ brands 10,000 vehicles from 1996-2025-2026. Hottest Services like: Oil Reset, ABS Bleed, SAS Calibration, Injector Coding, SRS, Throttle Reset, Gearbox Reset, Battery Registration etc. Added 12+ advanced resets: rain slash light sensor reset, HVA.C/ SUS calibration etc. Welcome to send Vehicle Make>Model>Year>VIN>Functions you required to 📞autelsupply @ outlook . com📞 check compatibility.
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE/ AUTO VIN】2026 new release Autel MaxiCOM MK900-BT scan tool embodies all system diagnostic with its 8in display for all vehicles. Like Sna.p-on tools, it can perform ✔Read/Clear Codes✔Displays 5-in-1 Live Data✔Record & Playback Data✔Retrieve Info on all available systems like ABS ECM BCM SRS TCM etc. In addition to Auto VIN technology, Autel MK900BT adds Scan License/ Auto Scan 2.0 to identify vehicle’s VIN/ license, make, year, model, no need manual input; One-click WiFi Printing of Pre&Post comparison diagnostic reports, highlight root causes of problems.
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool supports Reading and Clearing DTCs, DTC Look Up, displaying Live Data, Freeze Frame & I/M Readiness, view vehicle information, etc., to figure out the root cause of the Check Engine Light (CEL) and turn it off, helping you catch any potential issues early and avoid excessive costs from unnecessary repairs.
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with 7 languages (English, French, Spanish, etc.) and various post-1996 OBD II protocol vehicles (Toyota
, Nissan, Honda, Ford, etc.), this OBD II scanner provides accurate and fast diagnosis for worldwide car owners. - 【FOR END USER & DIYERS】 This error code reader AL319 is “plug and play” and comes with an easy interface. Even if you’re not familiar with vehicle repair, you can quickly take control of this obd2 scanner, and get the information you want.
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check engine code reader features a patented One-Click I/M Readiness, TFT color display, built-in speaker, LED Indicator etc. The cable is long enough without being too long and getting in the way. No batteries are needed.
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the date of purchase and lifetime free update are offered by this Automobile OBDII scan tool. Welcome to contact us via Q&A, email, or hotline, and our after-sale-service team for technical support.
- 📞【Warm Tips】Dear friend, if you have any issues or need any tech support after receiving your MK900BT (received a registered item/ language changing/ functions compatibility/ renew subscription, etc.), please don't hesitate to tell us directly via 💌Autelonline @ outlook . com💌, we will do whatever we can to help you at first time. Besides, if you need other accessories, such as Autel endoscope MV108S, please don't hesitate to con-tact us.
- 🔥【Amazon Choice MK900BT, 2026 Newer of MK900 MX900 MS906 MK808BT PRO MP808S MK808S MX808S】Big News! 2026 Autel most cost-effective 8in All System & Bidirectional Scan Tool MK900BT is born! 619 only, yet featuring 40+ Hot Services same as MaxiSys Ultra/ Elite II/ MK908P/ MS906 PRO, among lots of advanced & newer functions: ✅3000+ Active Tests ✅CAN FD/ DoIP new protocols ✅Full Diagnosis ✅5-in-1 Live Data ✅Pre & Post Scan ✅Scan VIN/License ✅WiFi Print ✅FAC AutoAuth & Renault SGW, etc.
- 😊【Why Choose Autel Scanner MK900-BT, Not MK808S MK900 MX900?】➊ MK900BT escaner automotriz designs with Autel MaxiVCI V150, adopting advanced German Wireless Technology with more stable&faster data transmission, allowing you to work in and around vehicles with a 10M/33FT remote diagnostics. Instead, at almost the same b.udget, MK900 MK808S outdated wired code reader only with 1m cable, so you must curl up on the steering wheel! ➋ MK900BT can work with Autel BT506 to perform professional cranking charging system tests and in-vehicle & out-of-vehicle battery tests, but MK900 MK808S CANNOT. Some sellers say MK900 can work with BT506, pls don't believe it, who are not Autel a.uthorized sellers.
- 🚀【Upgraded Hardware 2.0, 10X F.aster than Ever】Based on old Android 4.4.4 ver. of MX808 MK808 MK808BT MP808 MP808BT MS906 MS906BT, Autel scan tool MK900-BT takes a big leap to 🟢f.astest OS 11 🟢4-core, 1.8GHz RK3566 speed boosted + lower power consumption🔋doubled 7700mAh Battery 🟢larger & sharper 8" 1280*800 touchscreen with intuitive user interface 🟢expanded 4+64G enough to save more files/data 🟢8M Rear camera gives clearer snapshot, etc. MK900BT scanner for car, is the best bang for your b.uck in the category.
- 📢【New Released: CAN FD/DoIP + WIFI Print + Pre & Post Scan + Scan VIN/ License】MK900BT OBD2 scanner diagnostic tool updates lots of advanced features previously available only for scanners above 2000 (MS906 Pro MS908S Pro, etc.) ✅New protocols CAN FD works for GM 2019+ ✅DOIP works for Volv.o 2018+, Jaguar&Land Rover 2017+, BM.W F&G chassis models ✅Same WIFI Print as MaxiSys Ultra ✅Detailed Pre/ Post scan reports to up repair efficiency ✅Scan VIN/License can identify your cars in seconds, more accurately! But Autel MK808S/ MK808BT PRO cannot.
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.