NHTSA ID Number: 11022742
Manufacturer Communication Number: SA-039/25
TSB/Document Date: 2025-09-05
Summary
Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and acting like magnifiying glass direct the sunbeams into a hot pinpoint of light. This magnifcation of the sun's rays can cause damage to vehicle trim (see examples). Additional information and exemplar images regarding this phenomenon can be found by performing a google search.
BULLETIN NOTES
This service alert supersedes the previously issued service alert(s) listed below. The changes are noted in Red text.
Previous Service Alert(s):
Date(s) Issued:
Previous Service Alert(s):
Date(s) Issued:
SA-058/24
08/15/24
SA-008/22
10/17/22 and 2/10/22
SA-039/23
07/06/23 and 09/13/23
SA-040/21
06/07/21
APPLICABLE MODEL(S)/VINS:
2003-2021 Mazda6
2006-2015 Mazda5
2013-2025 CX-5
2023-2026 CX-50 (All)
2004-2026 Mazda3
2007-2012 CX-7
2016-2021 CX-3
2025-2026 CX-70 (All)
2004-2011 RX-8
2007-2023 CX-9
2020-2026 CX-30
2024-2026 CX-90 (All)
2006-2026 MX-5
2011-2015 Mazda2
2022-2024 MX-30
DESCRIPTION
Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass
building or Low-E windows. This may be caused by the sun's reflection.
Page 1 of 2
08/25/2025 10:46 AM tlawrenc
If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and
acting like magnifiying glass direct the sunbeams into a hot pinpoint of light. This magnifcation of the sun's rays can
cause damge to vehicle trim (see examples). Additional information and exemplar images regarding this phenomenon
can be found by performing a google search.
Examples of heat damaged trim:
REPAIR PROCEDURE
Repair or replace the affected part(s) as needed. If the customer regularly parks the vehicle where there is exposure to
such conditions as described in the description above, explain to the customer that parking location may need to be
reconsidered.
WARRANTY INFORMATION
This is not a warrantable repair.
Page 2 of 2
08/25/2025 10:46 AM tlawrenc
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TSB/Document ID: SA-039/25
Replacement Service Bulletin Number:
MFR Communication Date: 2025-08-22
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem: Body Trim
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