NHTSA ID Number: 11022147
Manufacturer Communication Number: TSB 25-2383
TSB/Document Date: 2025-08-26
Summary
This article supersedes TSB 22-2224 to update labor times from M-time to AP-time and add a limit. Some of the vehicles listed in the Model Statement may exhibit a vibration/shudder felt during light throttle tip in at highway speeds (8,9,10 gear) with no diagnostic trouble codes (DTCs) present. This may be due to various software parameters in the powertrain control module (PCM).
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TSB/Document ID: TSB 25-2383
Replacement Service Bulletin Number:
MFR Communication Date: 2025-08-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
TECHNICAL SERVICE BULLETIN
Vibration/Shudder During Light Throttle Tip In At Highway Speeds (8,9,10
Gear) With No DTCs Present
25-2383
19 August
2025
This bulletin supersedes 22-2224. Reason for update: update labor times from M-time to AP-time and add a limit.
Model:
Ford
2021-2022 F-150
Engine: 2.7L/3.5L EcoBoost
Engine: 3.5L PowerBoost
Built On Or Before 12-May-2022
Markets: North American markets only
Issue: Some of the vehicles listed in the Model Statement may exhibit a vibration/shudder felt during light throttle tip
in at highway speeds (8,9,10 gear) with no DTCs present. This may be due to various software parameters in the
PCM.
Action: For vehicles that meet the criteria in the Model and Issue statements above, follow the Service Procedure to
reprogram the PCM.
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty
(SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are
not altered by a TSB. NVLW/SPW/SPNV/ESP coverage limits are determined by the identified causal part and
verified using the OASIS part coverage tool.
Labor Times
Operation
No.
Description
2021-2022 F-150 2.7L/3.5L EcoBoost: Reprogram The PCM Following The
Service Procedure
2021-2022 F-150 3.5L PowerBoost: Reprogram The PCM And Any Other
Modules Required By The Software Update And Service Procedure
Time
252383A
0.3 Hrs.
AP252383B
Actual Time Up
To 0.5 Hrs.
Repair/Claim Coding
Causal Part:
RECAL
Condition Code: 04
Service Procedure
NOTE: Some vibration felt during acceleration or throttle tip-in is characteristic to the vehicle. If a 0.5 order
engine vibration is detected at/or below 0.02g when measured at the driver seat track, this is considered a
normal characteristic of the vehicle and no repairs should be performed.
1. Connect a battery charger such as Rotunda GRX-3590 or DCA-8000 to the 12-volt battery.
NOTE: To prevent the battery saver mode from activating on the vehicle, make sure the negative cable of the
charger is installed on a chassis or engine ground, and not the 12-volt battery negative terminal. Do not have
the vehicle plugged into high voltage battery charger during programming. This can cause incorrect module
programming. Make sure only the 12-volt battery charger is installed.
2. Is the vehicle equipped with a 3.5L PowerBoost engine?
(1). Yes - proceed to Step 3.
(2). No - download and run the "PCM - Powertrain Control Module (PCM) Software Update" application using the
latest software level of the FDRS scan tool. Repair is complete.
NOTE: Advise the customer this vehicle is equipped with an adaptive transmission shift strategy which
allows the vehicle's computer to learn the transmission's unique parameters and improve shift quality. When
the adaptive strategy is reset, the computer will begin a relearning process. This relearning process may
result in firmer than normal upshifts and downshifts for several days.
3. Download and run the "PCM - Powertrain Control Module (PCM) Software Update" application using the latest
software level of the FDRS scan tool. Follow all on screen instructions carefully to complete all coordinated module
software updates including:
SOBDMC
ABS
BECM
NOTE: Advise the customer this vehicle is equipped with an adaptive transmission shift strategy which
allows the vehicle's computer to learn the transmission's unique parameters and improve shift quality. When
the adaptive strategy is reset, the computer will begin a relearning process. This relearning process may
result in firmer than normal upshifts and downshifts for several days.
© 2025 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.
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