NHTSA ID Number: 11021993
Manufacturer Communication Number: TSB_ELE393
TSB/Document Date: 2025-08-20
Summary
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT MOTOR AND REDUCTION GEAR (GDU) ASSEMBLY REPLACEMENT (SA622) - This bulletin provides information to replace the Front Motor Reduction Gear Assembly (GDU) on certain 2025MY EV9 (MV1a) vehicles produced from November 25, 2024 through December 06, 2025 that were assembled at the Kia
assembly plant in the US. The affected vehicles may experience abnormal noise coming from the front GDU which is caused by a missing wave washer from the motor inside the front GDU.
GROUP
MODEL
ELE
2025MY
EV9 (MV1a)
NUMBER
DATE
393
August 2025
TECHNICAL SERVICE BULLETIN
SUBJECT:
SERVICE ACTION: FRONT MOTOR AND REDUCTION
GEAR (GDU) ASSEMBLY REPLACEMENT (SA622)
This bulletin provides information to replace the Front Motor Reduction Gear Assembly (GDU) on certain
2025MY EV9 (MV1a) vehicles produced from November 25, 2024 through December 06, 2025 that were
assembled at the Kia
assembly plant in the US. The affected vehicles may experience abnormal noise coming
from the front GDU which is caused by a missing wave washer from the motor inside the front GDU. Follow
the procedure outlined in this publication to replace the front GDU on the applicable vehicle. Before
conducting the procedure, verify that the vehicle is included in the list of affected VINs.
Affected VINs
5XYAFFS58SG003725
5XYAFFS52SG003445
5XYAEFS58SG003498
5XYAFFS57SG003330
NOTICE
A Service Action is a repair program without customer notification that is performed during the
warranty period. Any dealer requesting to perform this repair outside the warranty period will
require DPSM approval.
Repair status for a VIN is provided on KDealer+ (Service → Warranty Coverage → Warranty
Coverage Inquiry → Campaign Information). Not completed Recall / Service Action reports are
available on KDealer+ (Consumer Affairs → Not Completed Recall → Recall VIN → Select Report),
which includes a list of affected vehicles.
This issue number is SA622.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
Page 2 of 4
SUBJECT:
FRONT MOTOR AND REDUCTION GEAR (GDU) ASSEMBLY REPLACEMENT (SA622)
Replacement Procedure:
DANGER
When performing this procedure, follow all EV battery safety precaution procedures found in the
“General Information → General Safety Information and Caution” chapter in the Shop Manual on
KGIS and wear all required Personal Protection Equipment (PPE). Failure to follow the safety
instructions may result in serious electrical injuries.
1.
Replace the Front Motor and Reduction Gear
Assembly (A) by referring to “Motor and
Reduction Gear System → Front Motor and
Reduction Gear Assembly → Removal →
Installation” in the applicable Shop Manual on
KGIS.
2.
Reinstall all removed parts in reverse order of
removal.
3.
Confirm normal operation.
Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA622 EV9 (MV1a) August 2025
Page 3 of 4
SUBJECT:
FRONT MOTOR AND REDUCTION GEAR (GDU) ASSEMBLY REPLACEMENT (SA622)
AFFECTED VEHICLE RANGE:
Model
Production Date Range
EV9 (MV1a)
November 25, 2024 to December 06, 2025
REQUIRED TOOL:
Tool Name
Part Number
Engine Support Fixture
Figure
Comments
09200 4X000
(adapter)
N/A
Located in
CV Joint Puller
Toolbox 1
09517 4E000
Drawer 11
Located O/H 2
0K253 J2310
Included in
Coolant Drain
Cap Adapter D
and Injector
0K253 J2350
0K253 J2300
REQUIRED PART:
Part Name
Part Number
Figure
Qty.
Comments
Front Motor Gear Drive Unit
44000 18JA5
N/A
1
N/A
Inverter Gasket
366G9 1XAA0
N/A
1
N/A
49551 4T000
N/A
2
N/A
Clip
49557 DO000
N/A
2
N/A
366A7 1XAA0
N/A
1
N/A
KIA
ATF SP4M-1
UM022 CH269
N/A
5
N/A
UM020 CH263
N/A
2
Concentrate
Inverter Input
Cover Assembly
Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA622 EV9 (MV1a) August 2025
Page 4 of 4
SUBJECT:
FRONT MOTOR AND REDUCTION GEAR (GDU) ASSEMBLY REPLACEMENT (SA622)
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type
Causal P/N
Qty.
Repair
Labor Op
Op
Replacement
Description
Code
Time
P/N
(SA622)
V
44000 18JA5
1
Front Motor Gear Drive
Unit Replacement
250A31R0
Qty.
366G9 1XAA0
1
49551 4T000
2
6.0
49557 DO000
2
M/H
366A7 1XAA0
1
UM022 CH269
5
UM020 CH263
2
Note: When substitute transportation is provided, manually enter sublet code ‘X2’ for rental expense
reimbursement or one roundtrip rideshare expense.
NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia
retailers should reference
SA622 when accessing the KDealer+ system.
Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA622 EV9 (MV1a) August 2025
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TSB/Document ID: TSB_ELE393
Replacement Service Bulletin Number:
MFR Communication Date: 2025-08-19
MFR Internal Campaign ID/Software Version: SA622
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System: ELE
MFR Component Subsystem:
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