NHTSA ID Number: 11021709
Manufacturer Communication Number: TSB 25-2364
TSB/Document Date: 2025-08-07
Summary
*This article supersedes TSB 23-2248 to update labor times associated with the Service Procedure from M-time to AP-time and add a cap. Some of the vehicles listed in the model statement above may exhibit a shudder or vibration when vehicle is braking at or below 15 mph (24 km/h). This may be due to the software in the powertrain control module (PCM).
25-2364
TECHNICAL SERVICE BULLETIN
01 August
Shudder/Vibration When Vehicle Is Braking At 15 MPH (24 Km/H) Or Below
2025
This bulletin supersedes 23-2248. Reason for update: update labor times associated with the Service Procedure
from M-time to AP-time and add a limit.
Model:
Ford
2022-2023 Maverick
Built on or before 11-Apr-2023
Engine: 2.5L FHEV
Markets: North American markets only
Issue: Some of the vehicles listed in the model statement above may exhibit a shudder or vibration when vehicle is
braking at or below 15 mph (24 km/h). This may be due to the software in the PCM.
Action: For vehicles that meet all of the criteria in the Issue and Model statements, follow the Service Procedure to
reprogram the PCM.
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty
(SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are
not altered by a TSB. NVLW/SPW/SPNV/ESP coverage limits are determined by the identified causal part and
verified using the OASIS part coverage tool.
Labor Times
Operation
No.
Description
Perform Software Update On Appropriate Modules Following TSB Procedure.
(Do Not Use With Any Other Labor Operations)
AP252364A
Time
Actual Time Up To
0.4 Hrs.
Repair/Claim Coding
Causal Part:
RECAL
Condition Code: 04
Service Procedure
1. Connect a battery charger such as Rotunda GRX-3590 or DCA-8000 to the 12-volt battery.
NOTE: To prevent the battery saver mode from activating on the vehicle, make sure the negative cable of the
charger is installed on a chassis or engine ground, and not the 12-volt battery negative terminal. Do not have
the vehicle plugged in to a high voltage battery charger during programming. This can cause incorrect
module programming. Make sure only the 12-volt battery charger is installed.
2. Download and run the "PCM - Powertrain Control Module (PCM) Software Update" application in the FDRS scan
tool. Follow all on-screen instructions carefully to complete all required coordinated module software update(s),
including:
SOBDMC
ABS module
© 2025 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.
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TSB/Document ID: TSB 25-2364
Replacement Service Bulletin Number:
MFR Communication Date: 2025-08-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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