NHTSA ID Number: 11021409
Manufacturer Communication Number: 25-01-037H-1 TSB
TSB/Document Date: 2025-08-05
Summary
Certain 2025MY IONIQ 5 vehicles (NEA EV) may be missing the license plate bracket mounting holes in the rear bumper cover. This bulletin provides instructions to inspect, and if needed replace the rear bumper cover with the mounting holes to accommodate the installation of the license plate bracket.
To assist in removal of the rear bumper,
first unseat the bumper from the area (G).
Then push from the bottom of the bumper
in the area (H) upward as pictured.
Repeat on other side of the bumper.
i
Information
Refer to the QR code or link below for a
demonstration of removing the bumper
from the vehicle:
Campaign TCY – IONIQ 5
Rear Bumper Removal
Demonstration
TSB #: 25-01-037H-1
H
Page 7 of 16
SUBJECT:
8.
REAR BUMPER MISSING LICENSE PLATE MOUNTING HOLES INSPECTION &
REPLACEMENT (SERVICE CAMPAIGN TCY)
Disconnect the harness (I) and remove the
bumper from the vehicle.
NOTICE
Once the bumper has been removed
from the vehicle, ensure it is placed on a
clean, non-marring surface to prevent
damage to the paint/finish before
working.
I
Proceed to the applicable rear bumper cover
replacement procedure:
• Non-XRT Trim below
• XRT Trim on page 12.
Rear Bumper Lower Cover Assembly Replacement – Non-XRT Trim
1.
Remove the wiring harness (A) from the
bumper.
• Disconnect the wiring harness
connectors from all sensors/electrical
components.
• Disconnect the arrowhead mount cable
ties (B) from their mounting points.
A
B
2.
Remove the ultrasonic sensors.
TSB #: 25-01-037H-1
Page 8 of 16
SUBJECT:
REAR BUMPER MISSING LICENSE PLATE MOUNTING HOLES INSPECTION &
REPLACEMENT (SERVICE CAMPAIGN TCY)
3.
Unscrew and remove the rear corner radar
brackets.
4.
Unscrew and remove the rear lamp/reflector
assemblies (if equipped).
5.
Unscrew (C), unclip (D), and remove the rear
brackets.
C
D
TSB #: 25-01-037H-1
D
Page 9 of 16
SUBJECT:
REAR BUMPER MISSING LICENSE PLATE MOUNTING HOLES INSPECTION &
REPLACEMENT (SERVICE CAMPAIGN TCY)
6.
Unscrew and remove the side reflectors.
7.
Remove the bolt from both sides of the rear
bumper as shown.
8.
Remove both rear bumper side covers.
9.
Remove all remaining screws (16) from the
rear bumper.
10.
Remove the clips from the rear bumper.
TSB #: 25-01-037H-1
Page 10 of 16
SUBJECT:
11.
REAR BUMPER MISSING LICENSE PLATE MOUNTING HOLES INSPECTION &
REPLACEMENT (SERVICE CAMPAIGN TCY)
Carefully detaching the clips, remove the
attached bumper skid plate (E) and center
molding assembly (F) from the bumper cover
assembly.
i
Information
F
E
Ensure no other parts, sensors, screws,
clips, etc. are attached to the original rear
bumper lower assembly.
12.
Install all removed parts onto the replacement
rear bumper cover in reverse order of removal.
13.
Reinstall the rear bumper onto the vehicle in
reverse order of removal.
14.
Reconnect the battery.
15.
DIGITAL
DOCUMENTATION
Using STUI, take a photo of the
replacement rear bumper lower cover
installed on the vehicle with the last 6
digits of the VIN and the date of repair
on a piece of paper.
Upload the photo to STUI.
16.
Place the vehicle in Ready mode and ensure
normal vehicle operation.
i
Information
Ensure no warnings lamps related to
ADAS systems are present.
17.
The service procedure is complete.
TSB #: 25-01-037H-1
Page 11 of 16
SUBJECT:
REAR BUMPER MISSING LICENSE PLATE MOUNTING HOLES INSPECTION &
REPLACEMENT (SERVICE CAMPAIGN TCY)
Rear Bumper Upper Cover Assembly Replacement – XRT Trim
1.
Disconnect all sensors from the wiring harness
(A) and disconnect all accessible arrowhead
mount cable ties (B) from their mounting
points.
i
A
Information
Some arrowhead mount cable ties (B) are
inaccessible and CANNOT be
disconnected until further in the
procedure (step 12).
2.
Remove the ultra-wideband unit assembly
from both sides of the bumper (do NOT
remove the mounting bases).
3.
Unscrew (C), unclip (D), and remove the rear
brackets.
B
C
D
TSB #: 25-01-037H-1
D
Page 12 of 16
SUBJECT:
REAR BUMPER MISSING LICENSE PLATE MOUNTING HOLES INSPECTION &
REPLACEMENT (SERVICE CAMPAIGN TCY)
4.
Unscrew and remove the rear reflectors.
5.
Remove the outer ultrasonic sensors.
6.
Unscrew and remove the side reflectors.
TSB #: 25-01-037H-1
Page 13 of 16
SUBJECT:
REAR BUMPER MISSING LICENSE PLATE MOUNTING HOLES INSPECTION &
REPLACEMENT (SERVICE CAMPAIGN TCY)
7.
Unscrew and remove the rear corner radar
brackets.
8.
Remove the bolt from both sides of the rear
bumper as shown.
9.
Remove all remaining screws on the rear
bumper.
10.
Carefully detaching the clips, remove the skid
plate (E).
E
TSB #: 25-01-037H-1
Page 14 of 16
SUBJECT:
11.
REAR BUMPER MISSING LICENSE PLATE MOUNTING HOLES INSPECTION &
REPLACEMENT (SERVICE CAMPAIGN TCY)
Carefully detach the clips and remove the rear
bumper center trim piece (F).
F
12.
With the last 4 arrowhead mount cable ties
exposed, detach them from the bumper and
remove the harness.
13.
Remove the sealing pads (G).
G
i
Information
G
If the sealing pads CANNOT be reused
due to poor adhesion to the rear bumper
upper assembly, order new sealing pads
(PN: 86629-GI000).
i
Information
Ensure NO other parts, sensors, screws,
clips, etc. are attached to the original rear
bumper upper assembly.
14.
Install all removed parts onto the replacement
rear bumper cover in reverse order of removal.
15.
Reinstall the rear bumper onto the vehicle in
reverse order of removal.
16.
Reconnect the battery.
TSB #: 25-01-037H-1
Page 15 of 16
SUBJECT:
17.
REAR BUMPER MISSING LICENSE PLATE MOUNTING HOLES INSPECTION &
REPLACEMENT (SERVICE CAMPAIGN TCY)
DIGITAL
DOCUMENTATION
Using STUI, take a photo of the
replacement rear bumper upper cover
installed on the vehicle with the last 6
digits of the VIN and the date of repair
on a piece of paper.
Upload the photo to STUI.
18.
Place the vehicle in Ready mode and ensure
normal vehicle operation.
i
Information
Ensure NO warnings lamps related to
ADAS systems are present.
19.
The service procedure is now complete.
TSB #: 25-01-037H-1
Page 16 of 16
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TSB/Document ID: 25-01-037H-1 TSB
Replacement Service Bulletin Number:
MFR Communication Date: 2025-07-31
MFR Internal Campaign ID/Software Version: TCY
Communication Type: Service Campaign
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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