NHTSA ID Number: 11021409
Manufacturer Communication Number: 25-01-037H-1 TSB
TSB/Document Date: 2025-08-05
Summary
Certain 2025MY IONIQ 5 vehicles (NEA EV) may be missing the license plate bracket mounting holes in the rear bumper cover. This bulletin provides instructions to inspect, and if needed replace the rear bumper cover with the mounting holes to accommodate the installation of the license plate bracket.
GROUP
NUMBER
CAMPAIGN
Technical Service Bulletin
SUBJECT:
DATE
JULY 2025
25-01-037H-1
MODEL(S)
IONIQ 5 (NEA EV)
REAR BUMPER MISSING LICENSE PLATE MOUNTING HOLES
INSPECTION & REPLACEMENT (SERVICE CAMPAIGN TCY)
This TSB supersedes 25-01-037H to include additional part numbers, Op Codes, and a
replacement procedure applicable to the XRT trim.
IMPORTANT
Dealers must perform this service campaign on all affected vehicles prior to customer retail delivery
and whenever an affected vehicle is in the shop for any maintenance or repair.
Access the “Vehicle Information” screen via WebDCS to identify open campaigns.
Description: Certain 2025MY IONIQ 5 vehicles (NEA EV) may be missing the license plate bracket
mounting holes in the rear bumper cover. This bulletin provides instructions to inspect, and if needed
replace the rear bumper cover with the mounting holes to accommodate the installation of the license
plate bracket.
Applicable Vehicles (Certain):
• 2025MY IONIQ 5 (NEA EV) produced 11/12/2024 – 06/02/2025
NOTICE
To avoid any potential damage to IONIQ vehicles, IONIQ repairs can only be performed at IONIQ
certified dealers.
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
SUBJECT:
REAR BUMPER MISSING LICENSE PLATE MOUNTING HOLES INSPECTION &
REPLACEMENT (SERVICE CAMPAIGN TCY)
Parts Information:
Model
Part Name
Part Number
Details/Figure
Remarks
86612-PI020
SEL, Limited Trim
QTY: 1
86650-PI000CA
SE Trim
QTY: 1
Cover-RR Bumper Upper
88610-PI530
XRT Trim
QTY: 1
Clip
14206-08250B
Clip-Trim Mounting
84747-2L000
Clip-Side Garnish Mounting
87756-1F000
Clip-Cowl Top Cover Mounting
86157-37000
Cover-RR Bumper Lower
IONIQ 5
(NEA EV)
Pad - Sealing
86629-GI000
Replace if
broken
Replace if
pad(s)
has poor
adhesion
XRT Trim Only
NOTE 1: 86650-PI000CA will have a different part number label on the actual part. The part number
label on the actual part will be 86612-PI000. However, this will NOT impact installation of the part and
the external packaging will have the correct part number label (86650-PI000CA).
NOTE 2: Dealers will be reimbursed via sublet as noted below for any clips, regardless of
replacement or NOT.
TSB #: 25-01-037H-1
Page 2 of 16
SUBJECT:
REAR BUMPER MISSING LICENSE PLATE MOUNTING HOLES INSPECTION &
REPLACEMENT (SERVICE CAMPAIGN TCY)
Warranty Information:
Model
IONIQ 5
(NEA EV)
Op.
Time
Op. Code
Operation
50DV04I0
Rear Lower Bumper Cover
Inspection (SEL & Limited Trim)
50DV04I1
Rear Lower Bumper Cover
Inspection (SE Trim)
50DV04I2
Rear Upper Bumper Cover
Inspection (XRT Trim)
86610-PI530
50DV04R0
Rear Lower Bumper Cover
Inspection/Replacement
(SEL & Limited Trim)
86612-PI020
50DV04R2
Nature Cause
Code Code
86612-PI020
0.2
86650-PI000CA
M/H
A33
Rear Lower Bumper Cover
50DV04R1
Inspection/Replacement (SE Trim)
Rear Upper Bumper Cover
Inspection/Replacement
(XRT Trim, Sealing Pads NOT
Replaced)
Causal Part
ZZ3
86650-PI000CA
1.5
M/H
86610-PI530
Rear Upper Bumper Cover
Inspection/Replacement
50DV04R3
(XRT Trim, Sealing Pads
Replaced)
NOTE 1: Submit claim on Claim Entry Screen as “Campaign” type.
NOTE 2: This TSB includes repair validation photos. Op times include VIN, Mileage and repair
validation photos as outlined in the Digital Documentation Policy.
NOTE 3: The incident parts are subject to callback through the normal Warranty Technical Center
(WTC) parts return process. Claim is subject to debit if the part is not returned.
NOTE 4: If a part is found in need of replacement while performing this TSB and the affected part is
still under warranty, submit a separate claim using the same repair order. If the affected part is out of
warranty, submit a Prior Approval request for goodwill consideration prior to performing the work.
NOTE 5: Replacement operation codes 50DV04R0, 50DV04R1, 50DV04R2, and 50DV04R3 will
reimburse $1.50 in sublet for any clips that need to be replaced as part of the bumper replacement.
TSB #: 25-01-037H-1
Page 3 of 16
SUBJECT:
REAR BUMPER MISSING LICENSE PLATE MOUNTING HOLES INSPECTION &
REPLACEMENT (SERVICE CAMPAIGN TCY)
Service Procedure:
DIGITAL DOCUMENTATION
This TSB includes repair validation photos. Refer to the latest Warranty Digital Documentation
Policy for requirements.
NOTICE
Applying the recommended torque to all fasteners is essential to reduce potential issues from
occurring after the service procedure.
Table of Contents
•
Rear Bumper Assembly Inspection Procedure .........................................................................4
•
Rear Bumper Removal Procedure............................................................................................5
•
Rear Bumper Lower Cover Assembly Replacement – Non-XRT Trim .....................................8
•
Rear Bumper Upper Cover Assembly Replacement – XRT Trim ...........................................12
Rear Bumper Assembly Inspection Procedure
1.
Inspect the area (A) on the rear bumper lower
cover for missing license plate mounting holes.
2.
PASS: If the license plate mounting holes are
present on the rear bumper, take a photo per
step 3 below.
A
NO PASS: If the license plate mounting holes
are missing from the rear bumper, proceed to
the Rear Bumper Removal Procedure
section.
3.
DIGITAL
DOCUMENTATION
Using STUI, take a photo of the rear
bumper lower cover license plate
mounting holes with the last 6 digits
of the VIN and the date of repair on a
piece of paper.
Upload the photo to STUI.
4.
The procedure is now complete.
TSB #: 25-01-037H-1
Page 4 of 16
SUBJECT:
REAR BUMPER MISSING LICENSE PLATE MOUNTING HOLES INSPECTION &
REPLACEMENT (SERVICE CAMPAIGN TCY)
Rear Bumper Removal Procedure
1.
Disconnect the negative (–) battery terminal to
prevent an electrical short during the
procedure (disconnecting connectors).
Tightening Torque:
2.
lb-ft
6.5
lb-in
78
N.m
8.8
Remove the lower section of both rear quarter
garnishes (A) so that the rear bumper can be
removed from the vehicle (first 3-4 clips from
the rear edge ONLY).
A
Refer to the shop manual:
• Body (Interior / Exterior / Electrical)
> Body Side Molding > Quarter
Garnish > Removal and Installation
i
Information
If clips are broken, reference the parts
table for applicable clips/part numbers.
TSB #: 25-01-037H-1
Page 5 of 16
SUBJECT:
3.
REAR BUMPER MISSING LICENSE PLATE MOUNTING HOLES INSPECTION &
REPLACEMENT (SERVICE CAMPAIGN TCY)
Remove both rear combination lamps.
Refer to the shop manual:
• Body (Interior / Exterior / Electrical >
Light & Vision System > Rear
Combination Lamp > Removal and
Installation
4.
Remove the rear bumper upper clips (B) and
screw (C) on both sides of the vehicle.
B
C
5.
Remove the rear bumper lower clips.
TSB #: 25-01-037H-1
Page 6 of 16
SUBJECT:
6.
REAR BUMPER MISSING LICENSE PLATE MOUNTING HOLES INSPECTION &
REPLACEMENT (SERVICE CAMPAIGN TCY)
Remove the screw (D), the clip (E), and the
screws (F) from the rear inner fender wells on
both sides of the vehicle.
D
E
F
7.
Remove the rear bumper from the vehicle.
Refer to the shop manual:
• Body (Interior / Exterior / Electrical >
Front and Rear Bumper > Rear
Bumper Assembly > Removal and
Installation
i
G
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TSB/Document ID: 25-01-037H-1 TSB
Replacement Service Bulletin Number:
MFR Communication Date: 2025-07-31
MFR Internal Campaign ID/Software Version: TCY
Communication Type: Service Campaign
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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