NHTSA ID Number: 11021173
Manufacturer Communication Number: LI49.20-N-079593
TSB/Document Date: 2025-08-01
Summary
Check engine light with fault code P20EEFE in the CDI control unit CDI (N3/47) Complaint Check engine light is illuminated with fault code P20EEFE "The efficiency of component 'SCR catalytic converter' is not sufficient" stored in the CDI control unit (N3/47). Cause Excessive ammonia slip is being detected in the SCR system, often triggered by IUMPR (In-Use Monitor Performance Ratio) thresholds. This typically indicates that the SCR catalyst is not converting DEF (AdBlue) efficiently under moni- tored conditions. Common Driving Scenario: •Non-dynamic driving (e.g., highway cruising with cruise control set) •Minimal load changes, steady-state exhaust flow Contributing Factors: •Software influence – IUMPR (In-Use Monitor Performance Ratio) thresholds •DEF Overdosing – Over-injection due to faulty NOx sensors, dosing valve issues, or poor DEF quality •Low Exhaust or Catalyst Temperatures – Common under low-load conditions; reduces SCR conversion efficiency •Catalyst Degradation or Contamination – Aging catalyst or contamination from oil, coolant, or poor-quality DEF Remedy IMPORTANT: Do not replace any components unless instructed through TIPS. For Model Year 2019–2021 Vehicles: •Update the following control units to the latest available software: N3/47 - Motor electronics 'CDI43' for combustion engine 'OM651' (CDI) N118/5 - Selective catalytic reduction (SCR GEN3) •If no newer software is available, proceed with the inspection and documentation steps listed under the No Newer Software section. •Once all inspections are complete, open a TIPS case directed to the Powertrain Inbox, referencing this LI with the collected information and data. No Newer Software Vehicles: Perform the following steps in order. Document all findings with photos and actual values where applicable: 1. Tailpipe Wipe Test •Perform and photograph results. 2. NOx Sensor Harness Inspection •Check connectors, pins, crimps, and harnesses 3. Sensor Plausibility Checks •Record actual values for all pressure and temperature sensors: •Once with the engine cold (≥8 hours off) •Again, at full operating temp, engine idling 4. Smoke Test – Intake, Charge Air, Exhaust •Apply ≤26 psi from the tailpipe. •Seal at clean air line. •Manipulate components during the test. •Document any leaks. 5. DPF Data •Record actual values and regeneration history. 6. SCR Temp Sensor Wiring •Inspect wiring and pins. •Confirm sensor reaches operating temp while driving. •Document time to temp. 7. AdBlue Injector Inspection •Check for clogging or leaks. •Photograph nozzle(s). 8. AdBlue Pressure Test •Remove injector(s), perform 2–3 pressure tests. •Check for leaks and document with photos. 9. DEF Quality Check •Collect a sample. •Note color, clarity, separation, odor, and quantity. •Photograph the fluid and spray pattern. 10. DPF & SCR Visual Inspection •Separate exhaust downstream of DPF. •Inspect for soot, blockage, or damage. •Photograph findings. 11. SCR Catalyst Interior •Inspect for dried AdBlue residue. •Photograph the interior. 12. NOx Sensor Graphing •Perform multiple test drives at varying speeds. •Capture 3–4 graphs/screenshots of NOx sensor signals using XENTRY. •Include one at idle, engine warm. •Disconnect AdBlue valve, drive 30 min, capture 2–3 more graphs. •Once all inspections are complete, open a TIPS case directed to the Powertrain Inbox, referencing this LI with the collected information and data.
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TSB/Document ID: LI49.20-N-079593
Replacement Service Bulletin Number:
MFR Communication Date: 2025-07-25
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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Check engine light with fault code P20EEFE in the CDI control unit CDI (N3/47)
Topic number
LI49.20-N-079593
Version
1
Function group
49.20 - Exhaust gas aftertreatment
Date
7/25/25
Validity
Model 907 with engine OM651
Reason for change
Complaint
Check engine light is illuminated with fault code P20EEFE "The efficiency of component 'SCR catalytic converter' is
not sufficient" stored in the CDI control unit (N3/47).
Cause
Excessive ammonia slip is being detected in the SCR system, often triggered by IUMPR (In-Use Monitor Performance
Ratio) thresholds. This typically indicates that the SCR catalyst is not converting DEF (AdBlue) efficiently under monitored conditions.
Common Driving Scenario:
•Non-dynamic driving (e.g., highway cruising with cruise control set)
•Minimal load changes, steady-state exhaust flow
Contributing Factors:
•Software influence – IUMPR (In-Use Monitor Performance Ratio) thresholds
•DEF Overdosing – Over-injection due to faulty NOx sensors, dosing valve issues, or poor DEF quality
•Low Exhaust or Catalyst Temperatures – Common under low-load conditions; reduces SCR conversion efficiency
•Catalyst Degradation or Contamination – Aging catalyst or contamination from oil, coolant, or poor-quality DEF
Remedy
IMPORTANT: Do not replace any components unless instructed through TIPS.
For Model Year 2019–2021 Vehicles:
•Update the following control units to the latest available software:
N3/47 - Motor electronics 'CDI43' for combustion engine 'OM651' (CDI)
N118/5 - Selective catalytic reduction (SCR GEN3)
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•If no newer software is available, proceed with the inspection and documentation steps listed under the No Newer
Software section.
•Once all inspections are complete, open a TIPS case directed to the Powertrain Inbox, referencing this LI with the
collected information and data.
No Newer Software Vehicles:
Perform the following steps in order. Document all findings with photos and actual values where applicable:
1. Tailpipe Wipe Test
•Perform and photograph results.
2. NOx Sensor Harness Inspection
•Check connectors, pins, crimps, and harnesses
3. Sensor Plausibility Checks
•Record actual values for all pressure and temperature sensors:
•Once with the engine cold (≥8 hours off)
•Again, at full operating temp, engine idling
4. Smoke Test – Intake, Charge Air, Exhaust
•Apply ≤26 psi from the tailpipe.
•Seal at clean air line.
•Manipulate components during the test.
•Document any leaks.
5. DPF Data
•Record actual values and regeneration history.
6. SCR Temp Sensor Wiring
•Inspect wiring and pins.
•Confirm sensor reaches operating temp while driving.
•Document time to temp.
7. AdBlue Injector Inspection
•Check for clogging or leaks.
•Photograph nozzle(s).
8. AdBlue Pressure Test
•Remove injector(s), perform 2–3 pressure tests.
•Check for leaks and document with photos.
9. DEF Quality Check
30.07.2025 16:25
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AG
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Page 2 / 3
•Collect a sample.
•Note color, clarity, separation, odor, and quantity.
•Photograph the fluid and spray pattern.
10. DPF & SCR Visual Inspection
•Separate exhaust downstream of DPF.
•Inspect for soot, blockage, or damage.
•Photograph findings.
11. SCR Catalyst Interior
•Inspect for dried AdBlue residue.
•Photograph the interior.
12. NOx Sensor Graphing
•Perform multiple test drives at varying speeds.
•Capture 3–4 graphs/screenshots of NOx sensor signals using XENTRY.
•Include one at idle, engine warm.
•Disconnect AdBlue valve, drive 30 min, capture 2–3 more graphs.
•Once all inspections are complete, open a TIPS case directed to the Powertrain Inbox, referencing this LI with the
collected information and data.
Disclaimer
NOTE: The information contained in this document is intended for use by trained, professional technicians with the
knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz
vehicles, using Mercedes-Benz![]()
approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and
provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect
is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a
symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes
resulting in the same or similar symptoms or conditions described in this document, and trained professional service
technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained
in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.
Symptoms
Communication/information > Information display > Indicator lamp > Malfunction
Overall vehicle > Networking > Diagnosis/software > Current problems
Power generation > Engine management > Function > Malfunction
Operation numbers/damage codes
Op. no.
Operation text
30.07.2025 16:25
© Copyright Mercedes-Benz
AG
Time
CCUSHWA
Damage
code
Note
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