Loading...

NHTSA ID Number: 11021132

Manufacturer Communication Number: SC344_TSB

TSB/Document Date: 2025-08-01


Summary

VOLUNTARY SERVICE CAMPAIGN: SMART CRUISE CONTROL SOFTWARE LOGIC IMPROVEMENT (SC344) - This bulletin provides information to upgrade the Smart Cruise Control (SCC) system software on 2024MY Telluride (ON) vehicles produced from May 16, 2023 through September 10, 2024. Due to radar signal interference in certain roadway conditions, the subject vehicles may unnecessarily and momentarily reduce speed when SCC is engaged, accompanied by the illumination of a “Collision Warning” message in the instrument cluster, a warning sound, as well as the activation of the vehicle’s brake lights. After the warnings cease, the vehicle will accelerate normally to the SCC set speed. Dealers will upgrade the software logic of the front radar (FR_RADAR) system to prevent unnecessary reduction in vehicle speed.


GROUP

MODEL

Voluntary Service

2024MY

Campaign

Telluride (ON)

NUMBER

DATE

SC344

July 2025

VOLUNTARY SERVICE CAMPAIGN
SUBJECT:

SMART CRUISE CONTROL SOFTWARE
LOGIC IMPROVEMENT (SC344)

This bulletin provides information to upgrade the Smart Cruise Control (SCC) system software on 2024MY
Telluride (ON) vehicles produced from May 16, 2023 through September 10, 2024. Due to radar signal
interference in certain roadway conditions, the subject vehicles may unnecessarily and momentarily reduce
speed when SCC is engaged, accompanied by the illumination of a “Collision Warning” message in the
instrument cluster, a warning sound, as well as the activation of the vehicle’s brake lights. After the warnings
cease, the vehicle will accelerate normally to the SCC set speed. Dealers will upgrade the software logic of the
front radar (FR_RADAR) system to prevent unnecessary reduction in vehicle speed. Refer to SST081 for
software upgrade instructions using KiaeBay logo Diagnostic System (KDS) tablet and VCI-II and confirm the Upgrade
Event Number/Name, ROM ID Information, and Manual Mode passwords (if applicable) on the applicable
vehicle. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.

 NOTICE
Repair status for a VIN is provided on KDealer+ (Service → Warranty Coverage → Warranty
Coverage Inquiry → Campaign Information). Not completed Recall / Service Action reports are
available on KDealer+ (Consumer Affairs → Not Completed Recall → Recall VIN → Select Report),
which includes a list of affected vehicles.

A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
KiaeBay logo America, Inc. Internal Use Only

Page 2 of 4
SUBJECT:

SMART CRUISE CONTROL SW LOGIC IMPROVEMENT (SC344)

Refer to TSB SST081 for instructions to upgrade the ‘FR_RADAR’ system:
To correct this condition, the specified system module should be reprogrammed using KDS
as described in this bulletin in ‘Auto Mode’.
Upgrade Event Name
861.ON PE FR_RDR Upgrade for SCC Operation Logic Improvement

Connect the negative (-) terminal to the battery as shown below.

 NOTICE
Before attempting an ECU upgrade on any KiaeBay logo model, make sure to first determine whether the
applicable model is equipped with an immobilizer

security system. Failure to follow proper

procedures may cause the PCM to become inoperative after the upgrade and any claims associated
with this repair may be subject to chargeback.

Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SC344 Telluride (ON) July 2025

KiaeBay logo America, Inc. Internal Use Only

Page 3 of 4

SMART CRUISE CONTROL SW LOGIC IMPROVEMENT (SC344)

SUBJECT:

ROM ID Information Table:
Upgrade Event #861

 IMPORTANT
It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part
Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to
the ECU.
Model

System

ON

FR_RADAR

IMMO

ECU P/No.

Yes

ROM ID
Previous

New

1.00

1.01

99110 S9160

To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle's ECM ROM ID
and reference the Information Table as necessary.

Software Information:
The required software must be installed by selecting
the ‘Auto Mode’ ECU Upgrade option.
Note: In some case, the ‘Manual Mode’ installation
option may be required ONLY if the ‘Auto Mode’
function fails or is otherwise noted above.

 NOTICE
If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in the
‘ON’ position to reset the control unit BEFORE performing the manual upgrade.
‘Manual Mode’ passwords.
Menu
ON PE FR_RDR: 99110-S9160

Password
0619

UPGRADE EVENT:
Select the applicable ‘FR_RADAR’ system module
and the Event Group.

861.ON PE FR_RDR Upgrade for SCC
Operation Logic Improvement

Verify the affected vehicle Calibration Identification of
the applicable ECU ROM ID and reference the
Information Table on page 3 as necessary.
Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

KiaeBay logo America, Inc. Internal Use Only

TSB: SC344 Telluride (ON) July 2025

Page 4 of 4

SMART CRUISE CONTROL SW LOGIC IMPROVEMENT (SC344)

SUBJECT:

AFFECTED VEHICLE RANGE:
Model

Production Date Range

Telluride (ON)

May 16, 2023 to September 10, 2024

REQUIRED TOOL:
Tool Name

Part Number

KiaeBay logo Diagnostic System

Figure

Comments

N/A

(KDS)

KDS + VCI

WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type

Causal P/N

Qty.

Repair

Labor Op

Op

Replacement

Description

Code

Time

P/N

(SC344)
R

99110 S9160

0

SCC Software

250A38R0

Logic Improvement

0.3
M/H

N/A

Qty.

0

Refer to Warranty Bulletin 2025-19 for claim submission procedures. For Substitute Transportation
policy, please refer to Service Policy and Procedures Manual (SPPM) 6.11 “KiaeBay logo Substitute
Transportation”.

 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. KiaeBay logo retailers should reference
SC344 when accessing the KDealer+ system.

Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SC344 Telluride (ON) July 2025

KiaeBay logo America, Inc. Internal Use Only

1

SaleBestseller No. 1
TOPDON RLink J2534 Reprogramming Tool, High-Speed J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Supports J2534/D-PDU/CAN-FD/DoIP, 17+ Vehicle Brands Supported
  • Advanced VCI Box, Industry-leading J2534 Pass-Thru...
  • High-Speed OEM-Level Diagnostics & Programming: Unlock true...
  • Coverage for 17 Car Brands & Ultra Reliability: Works...
  • User-Friendly RLink Platform & Expert Support: TOPDON’s...
  • 6.6 ft USB-C Cable & Portable Storage Case: The RLink J...
Bestseller No. 2
Mini vci j2534 Cable v18.00.008, obd2 Scanner Adapter for gm tech 2, obdlink ex, USB, fixd car Diagnostic Tool, Diagnostic Scanner, j2534 reprogramming Tool Supports Win xp win7 win10
15 Reviews
Mini vci j2534 Cable v18.00.008, obd2 Scanner Adapter for gm tech 2, obdlink ex, USB, fixd car Diagnostic Tool, Diagnostic Scanner, j2534 reprogramming Tool Supports Win xp win7 win10
  • Replace Part Number: for ‎FCAN033JAP
  • [Compatible with] Compatible More Vehicles, Supported...
  • [Package included] 1pc x MINIeBay logo VCI 16Pin Cable 1pc x CD...
  • Widely Compatible, for VCI j2534 cable supports for TIS...
  • Install Note, Any installation problems, please contact us...

Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API


 

If the PDF is very large, it may not load in the preview below.

Download PDF [573.43 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: SC344_TSB

Replacement Service Bulletin Number:

MFR Communication Date: 2025-07-30

MFR Internal Campaign ID/Software Version: SC344

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



SaleBestseller No. 1
Launch OBD2 Scanner CRP123X V3.0 Elite, 2026 Lifetime Free WiFi Update Scan Tool, FCA SGW, CANFD&DoIP, SAS/Throttle/Brake/BMS/D-P-F/Oil/ABS Service Multi Systems Car Scanner, Battery Test, Auto VIN
  • [Newly Added in 2026: 7 Reset Functions] The 2026 new version of the OBD2 scanner diagnostic tool CRP123X V3.0 Elite has new special functions for F.REE: Throttle Ad.aptation, Oil/SAS/BMS/Brake Reset, D-P.F Re.generation and ABS Service. Before you visit a mechanic, launch obd2 Scanner CRP123X Elite can perform a more in-depth diagnosis of the car system and provide accurate data within minutes. What's more, the list of compatible models has been expanded. Upgrading frequency is regular, occurring monthly even weekly.
  • 🔥[FCA AutoAuth + CAN FD & DoIP] As an upgraded version of the LAUNCH CRP123X/CRP129X, FOXWELL NT614, and ANCEL FX2000, The Newest LAUNCH CRP123X V3.0 auto diagnostic scanner supports the following new protocols: CAN-FD for 2020 and newer G.M and ChryslereBay logo models, as well as DoIP for V.olvo, Land RovereBay logo/JaguareBay logo, and B.MW F/G chassis. With integrated AutoAuth, you can diagnose 2018 and newer FCAeBay logo cars equipped with S.GW. Note: CAN-FD and DoIP protocols require an additional obd2 cable. *Menus vary by make, model, and year of gasoline or diesel engine vehicle. Email us your VIN data.
  • 🔥[No extra software fee. Works on 90 vehicle brands.] Most OBD2 scanners work with vehicles manufactured after 2001. However, the LUNCH OBD2 scanner is compatible with OBDII-equipped vehicles built after 1996 and works with more than 90 vehicle brands. One-click lifetime updates over WIFI 2.4&5.0Ghz keep the car software current and ensure constant coverage additions, diagnose vehicles from 1996 to 2026 with a massive global database. Android 8.1 ensures lightning-fast boot-up and processing.
  • [Accurate & Intuitive Multi System Diagnosis] Will you be confused about what happens when the warning light of transmission, ABS, and SRS Airbag check engine flashes? Launch obd2 scanner diagnostic tool CRP123X V3.0 to pinpoint the problem components for a faster diagnosis for your car instead of taking your car to the dealership. Generate vehicle health reports with one click and share them via email over Wi-Fi to help avoid blind maintenance. And will turn off the warning light for you after fixing the problem, make to know more about your cars and do your own repair.
  • [Multiple Display of Live Data + DTC Code Definition Explanation] Launch car tools show real-time data of oil temp, pressure, transmission temp, engine speed, coolant temperature, you will know which car part is abnormal. Data can be shown in a single, multi- graph, and merge two graphs for analysis(or 4-in-1 merged waveform graph),you can save, share, print, or email the overall inspection report for easier analysis.🔥Code Search,DTC Library provide massive information. Inbuilt “Feedback” module provides customized repair suggestions from our certified professionals.
SaleBestseller No. 2
Launch X431 PRO3 V+ Elite, 2026 SmartlinkC 2.0 Bidirectional Scan Tool with J2534 Portocol, HD Trucks Scanner, 10.1 inch, Topology Map, 60+Service, Online Code, CANFD/DoIP/D-PDU, FCA, 2 Yrs Update
  • [2026 X431 PRO3 V+ Elite] A great value for the X431 series that differs from similar diagnostic tools by adding: 1) J2534 protocol for over $800 in savings; 2) CANFD/DOIP support for enhanced communications; 3) Configuration of over $900 worth of HD(heavy truck) modules, needed purchase HD diagnostic software by HD vehicle model for use.; 4) A 10.1 inch Gorilla screen with 1280*800 resolution and 80% more touch screen sensitivity
  • [J2534 Protocol Scan Tool] The J2534 Direct Access Device can be used as a factory scanning tool at no cost to you, saving you over $2,000. You can easily expand your ECU protocol capabilities for ToyotaeBay logo, HondaeBay logo, VWeBay logo, BMWeBay logo, FordeBay logo, GM, ChryslereBay logo, Mercedes-BenzeBay logo and more. The LAUNCH X431 PRO3 V+ ELITE Scan Tool is equipped with the newly upgraded smartlinkC V2.0. smartLinkC is a communication interface that supports the J2534 specification. It can also be used as a J2534 PassThru device to implement the J2534 protocol with a PC that has OEM diagnostic software installed.The J2534 protocol is the only way to solve problems ranging from drivability and power loss to poor fuel economy
  • [Top Hardware Configuration, Upgraded Version of V+] LAUNCH Diagnostic Scanner adopts Android 10.0 OS; CPU is 4-core processor with 2.0 GHz, which greatly improves the speed of running multi-tasks. 2.4GHz/5GHz; 6300mAh/7.6V ultra-large capacity battery; 10.1 inch Gorilla screen, sunlight readable, 8MP camera; Auto VIN; 4GB+64GB storage; 20x transfer rate to save more vehicle files and customer data; New TYPE A interface to connect expansion tools such as oscilloscopes, sensors, etc.; Supports more than 25 software languages such as EN, DE, FR, SP and JP
  • [60+ Reset 3000+ Active Test] Full Bi-Directional Scan Tool quickly detects problems and guides repairs based on the response of actuators such as air conditioning clutches, windows, doors, mirrors and more. With the touch of a finger, you can easily send command signals from the scanner to a variety of modular actuators, testing component integrity and functionality in minutes or even seconds to determine if a replacement or repair is needed. In addition, the machine enjoys 60+ special services such as oil reset, ABS brake bleed, EPB, SAS, BMS, suspension, injector reset and more, and undergoes rigorous field testing to ensure availability
  • [Unrivaled Coverage, Over 200 Vehicle Brands] LAUNCH X431 PRO3 V+ Elite Automotive Scanner is suitable for over 200 vehicle brands, including commercial vehicles and new energy vehicles. This professional car scanner supports: 1) J2534/D-PDU protocol for HD trucks; DoIP/CANFD for Land RovereBay logo/JaguareBay logo, BMWeBay logo F/G chassis, GM, etc.; 2) FCAeBay logo Autoauth, covering 2018+ ChryslereBay logo/DodgeeBay logo/FiateBay logo, etc. New/old models, all covered. Includes frequently updated vehicle software and car coverage for faster support of other new models
SaleBestseller No. 3
LAUNCH X431 CRP919EBT 2026 Wireless Bidirectional Scan Tool, All-in-One Full System OBD2 Scanner, ECU Coding, 35+ Services, CANFD&DOIP, FCA AutoAuth, VAG Guide, 2Yrs Free Update, Upgraded of CRP919E
  • 🔥【2026 TOP HARDWARE AND SOFTWARE UPGRADE,UPGRADED OF CRP919E】LAUNCH scanner CRP919EBT wireless obd2 scanner has upgraded TOP HARDWARE CONFIGURATION and ADD NEWEST FUNCTIONS. The more FASTER and SMARTER CRP919EBT with 🔥Bluetooths & USB 2-in-1 connect🔥Android 10.0 OS🔥2.0Ghz 4 core high efficiency processor 4GB RAMeBay logo+64GB ROM large storage🔥6300mAh large battery, more stable and longer lasting diagnostics🔥VAG Guided🔥ECU Code🔥Bi-directional Control🔥35+ Resets🔥CANFD&DOIP🔥FCAeBay logo AutoAuth🔥Full System Diagnostics🔥2 Yrs Update🔥Newly add BST360 battery tester & I-TPMS & VSP600 endoscope🔥23+ Languages. Provide an unparalleled diagnostic experience at an affordable price.
  • 🚗【CAN FD & DOIP & FCAeBay logo, SUPER PROTOCOL】LAUNCH X431 CRP919EBT is equipped with the DBSCAR VII Bluetooth connector supporting CANFD and DoIP. The CRP919EBT automotive diagnostic scanner supports CAN FD protocol (compatible with post-2020 GM vehicles). It also meets DoIP protocol requirements (adapter sold separately) for compatibility with BMWeBay logo (E & F chassis) models from 2017 onward. Autoauth for FCAeBay logo SGW supports FCAeBay logo vehicles including ChryslereBay logo models from 2017 and later.
  • ✔️【ADVANCED ECU CODE, ADAPTATION, CALIBRATION & INITIALIZATION】The LAUNCH X431 CRP919EBT automotive scanner delivers ‌exceptional ECU code capabilities‌ for customized vehicle setups. It provides ‌dealer-level functionality‌ to streamline maintenance and repairs, enabling ‌ECU matching and learning for enhanced customization.
  • 👍【BIDIRECTIONAL CONTROL, 4000+ ACTIVE TESTS】LAUNCH OBD2 scanner CRP919EBT features bi-directional control - the most demanded capability among mechanics. When headlights or windows malfunction, repairs can be costly. With CRP919EBT, execute ECU commands and assess repair status through systems including ABS, windows, valves, wipers, and headlights - streamlining diagnostics while slashing repair expenses.
  • 🥇【35+ MOST POPULAR RESET SERVICE FOR 160 MAKES】Same as Snap-on scanners, CRP919EBT scan tool delivers 35+ reset functions for 160+ vehicle models, including: service oil reset, throttle adaptation, steering angle calibration, brake pad replacement code, tire pressure reset, ABS bleeding, battery registration, gear signal learning, and injector code, etc.

Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API


 

This product presentation was made with AAWP plugin.

Share to...