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61 20 24_DELIVERY STOP: INTERACTION BAR

SIB 61 20 24
DELIVERY STOP: INTERACTION BAR

2025-07-30

This Service Information Bulletin (Revision 3) replaces SI B61 20 24 dated March 2025.
What’s New:
Parts Information updated

☐

THIS REPAIR IS MOBILE FRIENDLY

MODEL
E-Series
G70

Model Description
7 Series Sedan

Production Date
November 10, 2022 – March 28, 2023

AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR,
AWP, Campaign Summary, or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. You can see a list of affected
vehicles in Inventory Campaign Details (ICD) under ROSS.

SITUATION
BMW AG has issued a Delivery Stop (effective August 12, 2024) on certain Model Year 2023 BMW vehicles
that were produced between November 10, 2022, and March 28, 2023.
Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop,
until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery
Stop.
In the event of a voltage drop, comfort functions of the BMW interaction bar may fail and not respond.

CAUSE
Software error in the BMW interaction bar.
This can lead to a failure of the air vent
functions on the passenger side of the bar
(circled).

CORRECTION
Replace the BMW interaction bar.

PROCEDURE
Replace the BMW interaction bar following the repair instructions listed in ISTA/AIR 61 31 147.

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PARTS INFORMATION
Only use and invoice the applicable part number listed below.
To determine the part number below that applies to the specific vehicle being repaired, enter the VIN /
Chassis number into either ETK or AIR, this will consider the specific equipment and/or options that are
fitted to the vehicle.
This campaign is no longer in YOCV. You may use regular order types.

Part Number
61 31 5 B34 0B3
Or:
61 31 5 B48 ED8

Description
Touch control box, instrument panel (BASIC)

Quantity
1

Touch control box, instrument panel (BASIC)

1

Or, if the vehicle is equipped with the optional automatic doors (SA 3CD)

Part Number
61 31 5 B34 0B4
Or
61 31 5 B48 ED9

Description
Touch control box, instrument panel (BAMI)

Quantity
1

Touch control box, instrument panel (BAMI)

1

CLAIM INFORMATION
Reimbursement for this Action will be via normal claim entry utilizing the applicable work package
information below, and the part number above that applies.

Repair Code:

G70 Replacing BMW Interaction Bar (automatic air
conditioning control panel)

0061780800

Below are the special flat rate labor operation code choices for this action.

Completion before the first vehicle delivery to a customer (New in-stock/No in-service date), or the
vehicle is already in the workshop for another reason and/or repair.

Work Pkg

Labor Operation

Description (Plusposition work)

Labor Allowance

#1

00 77 527

Replacing the BMW Interaction
Bar

10 FRU

And:
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When
applicable

61 20 24_DELIVERY STOP: INTERACTION BAR

00 77 528

Additional work/addressing bar, if
necessary

4 FRU

Or:

The vehicle arrives at your center and this Action shows open (No other Main work will be performed
or claimed during this workshop visit).

Work Pkg

#2

Labor Operation

Description (Main work)

Labor Allowance

00 77 020

Replacing the BMW Interaction
Bar

11 FRU,
12 FRU (BEV/PHEV)

00 77 528

Additional work/addressing bar, if
necessary

4 FRU

And:
When
applicable

Only one Main work flat rate labor operation code can be claimed per workshop visit.

Claim Repair Comments

Only reference the SIB number and the work package (Pkg) number performed in the technician’s
RO notes and in the claim comments (For example: B61 20 24 WP 1), unless otherwise required by
State law.
When applicable, explain the additional work that was performed.
Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)
This Action’s repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item
under the Repair Code noted above as follows:

Sublet Code 2 - Itemize the AMS sublet amount on the repair order and in the claim comment
section.
Please refer to SI B01 29 16 for additional information.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
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To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an
IDS ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an
IDS ticket
to the©2025
Parts Department
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