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NHTSA ID Number: 11020592

Manufacturer Communication Number: TSB_ELE388

TSB/Document Date: 2025-07-09


Summary

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WPC DISCHARGE LOGIC IMPROVEMENT (SA618) - This bulletin provides instructions for updating the Wireless Power Charging ‘WPC’ system software on certain 2024MY EV9 (MV1) vehicles produced from November 19, 2023, through May 5, 2024. The affected vehicles may experience the 12V battery drained while the vehicle is parked due to the wireless charging unit remaining temporarily active, potentially resulting in low battery voltage and no-start condition.


GROUP

MODEL

ELE

2024MY
EV9 (MV1)

NUMBER

DATE

388

July 2025

TECHNICAL SERVICE BULLETIN
SERVICE ACTON: WPC DISCHARGE

SUBJECT:

LOGIC IMPROVEMENT (SA618)

This bulletin provides instructions for updating the Wireless Power Charging ‘WPC’ system software on certain
2024MY EV9 (MV1) vehicles produced from November 19, 2023, through May 5, 2024. The affected vehicles
may experience the 12V battery drained while the vehicle is parked due to the wireless charging unit remaining
temporarily active, potentially resulting in low battery voltage and no-start condition. To address this issue,
follow the procedure outlined in this publication to update the logic of the ‘WPC’ system. Refer to SST081 for
detailed software upgrade instructions using the KiaeBay logo Diagnostic System (KDS) tablet and VCI-II. Confirm the
Upgrade Event Number/Name, ROM ID Information, and Manual Mode passwords (if applicable) for the
specific vehicle.
This software upgrade may also be available via an Over-the-Air (OTA) update on vehicles with an ‘active’ KiaeBay logo
Connect subscription.

 NOTICE
A Service Action is a repair program without customer notification that is performed during the
warranty period. Any dealer requesting to perform this repair outside the warranty period will
require DPSM approval.
Repair status for a VIN is provided on KDealer+ (Service → Warranty Coverage → Warranty
Coverage Inquiry → Campaign Information). Not completed Recall / Service Action reports are
available on KDealer+ (Consumer Affairs → Not Completed Recall → Recall VIN → Select Report),
which includes a list of affected vehicles.
This issue number is SA618.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.

Page 2 of 5

WPC DISCHARGE LOGIC IMPROVEMENT (SA618)

SUBJECT:

Refer to TSB SST081 for instructions to upgrade the ‘WPC’ system:
To correct this condition, the specified system module should be reprogrammed using KDS
as described in this bulletin in ‘Auto Mode’.
Upgrade Event Name
852.MV1 WPC Discharge Logic Improvement (Intermittent wakeup)

Connect the negative (-) terminal to the battery as shown below.

 NO TICE
Before attempting an ECU upgrade on any KiaeBay logo model, make sure to first determine whether the
applicable model is equipped with an immobilizer

security system. Failure to follow proper

procedures may cause the PCM to become inoperative after the upgrade and any claims associated
with this repair may be subject to chargeback.

Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SA618 EV9 (MV1) July 2025

Page 3 of 5

WPC DISCHARGE LOGIC IMPROVEMENT (SA618)

SUBJECT:

ROM ID Information Table:

 IMPORTANT
It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part
Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to
the ECU.

Upgrade Event #852 (MV1)
Model

System

IMMO

ECU P/No.

ROM ID
Previous

New

1.00
MV1

WPC

Yes

95560 DO000

1.10

1.40

1.20
1.30

To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle's ECM ROM ID
and reference the Information Table as necessary.

 IMPORTANT
The software update may also be available via Over-The-Air (OTA) upgrade feature through an
‘active’ KiaeBay logo Connect account for customers. An OTA software upgrade may not be available at the
time a TSB publication is released. Dealers can confirm OTA availability by checking for OTA release
notes on the KiaeBay logo Owners Portal: OTA Software Update Release Notes. If the affected vehicle had
the latest software installed via OTA, no further action is required by the dealer.
Note: An OTA installed software is time-stamped for each VIN.

Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SA618 EV9 (MV1) July 2025

Page 4 of 5

WPC DISCHARGE LOGIC IMPROVEMENT (SA618)

SUBJECT:

Software Information:
The required software must be installed by selecting
the ‘Auto Mode’ ECU Upgrade option.
Note: In some cases, the ‘Manual Mode’ installation
option may be required ONLY if the ‘Auto Mode’
function fails or is otherwise noted above.

 NOTICE
If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in the
‘ON’ position to reset the control unit BEFORE performing the manual upgrade.

‘Manual Mode’ passwords.
Event No.
852

Menu
MV1 WPC : 95560-DO000

0655

UPGRADE EVENT:
Select the applicable ‘WPC’ system module and the
Event Group.

852.MV1

WPC

Discharge

Logic

Improvement (Intermittent wakeup)
Verify the affected vehicle Calibration Identification of
the applicable ECU ROM ID and reference the
Information Table on page 3 as necessary.

Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SA618 EV9 (MV1) July 2025

Password

Page 5 of 5

WPC DISCHARGE LOGIC IMPROVEMENT (SA618)

SUBJECT:

AFFECTED VEHICLE RANGE:
Model

Production Date Range

EV9 (MV1)

November 19, 2023 to May 5, 2024

REQUIRED TOOL:
Tool Name

Part Number

KiaeBay logo Diagnostic System

Figure

Comments

N/A

(KDS)

KDS + VCI

WARRANTY INFORMATION:
N Code: N99 C Code: C99
Model

MV1

Claim

Causal

Type

P/N

V

95560
DO000

Qty.

Repair

Labor Op

Op

Replacement

Description

Code

Time

P/N

(SA618)
0

WPC Discharge
Logic Improvement

250102R0

0.3
M/H

N/A

Qty.

0

Note: For Substitute Transportation policy, please refer to Service Policy and Procedures Manual
(SPPM) 6.11 “KiaeBay logo Substitute Transportation”.

 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. KiaeBay logo retailers should reference
SA618 when accessing the KDealer+ system.

Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SA618 EV9 (MV1) July 2025

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TSB/Document ID: TSB_ELE388

Replacement Service Bulletin Number:

MFR Communication Date: 2025-07-02

MFR Internal Campaign ID/Software Version: SA618

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System: ELE

MFR Component Subsystem:


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