NHTSA ID Number: 11020535
Manufacturer Communication Number: 37376
TSB/Document Date: 2025-07-09
Summary
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out
Volvo
Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
Propulsion Message with DTC BECM P0A9500 and/or P0E2F00
TJ 37376.1.0
Issuer (Dept.)
Issue Date
Status Date
5/15/25
5/16/25
Technical Service
Car Market
Partner
Function Group
United States and Canada
3 US 7510 Volvo Car USA
3113
Function Description
Page
Battery, high voltage
Page 1 of 3
Attachment
File Name
File Size
TJ_37376_1.jpg
0.1399 MB
DESCRIPTION:
If a customer experiences a “Propulsion Warning” message in the DIM in combination with BECM
DTC’s P0A9500 and/or P0E2F00, please follow the advice under “Service”.
DIM - Driver Information Module
BECM - Battery Energy Control Module
CSC Customer Symptom Codes
Code
Description
7B
Starting/Engine does not start/Engine does not turn/No clicking sound at start attempt
7G
Text window and warning symbol/Yellow symbol and text message
DTC Diagnostic Trouble Codes
ECU
DTC
Fault Type
BECM
P0A9500
Permanent
BECM
P0E2F00
Permanent
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body Gear Steer Model Year Plant Chassis range
Struc Week
Range
536
2021-9999
-
202037-999952
539
2022-9999
-
202122-999952
SERVICE:
Perform a “High-voltage system overview” read out. (VIDA > Planning and Diagnostics > Service
Functions > Diagnostic Sequences).
Technical Journal 37376.1.0
Note the BECM values in the following parameters:
BECM - High voltage battery, voltage
BECM - Voltage after fuse, front output (measuring point C)
BECM - Voltage after fuse, rear output (measuring point D)
If voltage after fuse (front and rear) are greater than the high voltage battery, the BECM needs to be
replaced. See the attachment “TJ 37376_1” for an example of this issue.
This Technical Journal is a complement to the information in VIDA.
Warranty claim info:
To get a warranty claim accepted for a job described in this TJ, use the corresponding VST OP
number stated in this TJ.
Note that the TJ number must be stated in the repair order text.
Failing Part:
32397518/32397473
VST Operation Number
VST Operation Number
Description
31157-3
Coolant circuit high voltage battery check.
31147-3
Insulation measurement of high voltage battery (disconnected)
26151-3
Cooling system electric powertrain, fill and bleed.
31125-2
High voltage battery remove-install
31130-2
High voltage battery disconnection and connection
31134-3
High voltage battery disassemble/assemble
36001-2
Diagnostic trouble codes read/reset
31138-3
Battery Energy Control Module (BECM) replace
31133-3
Isolation testing high voltage system
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support Needed”, use function group 3113.
To view TJ attachments continue to next page. This TJ has four attachments.
Page 2 of 3
2025-05-16
Technical Journal 37376.1.0
2025-05-16
Page 3 of 3
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TSB/Document ID: 37376
Replacement Service Bulletin Number:
MFR Communication Date: 2025-05-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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