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NHTSA ID Number: 11020221

Manufacturer Communication Number: C7037

TSB/Document Date: 2025-07-07


Summary

This Warranty Field Campaign is being issued to recalibrate the engine control module to improve engine and aftertreatment performance under certain operating conditions. This Campaign authorizes certified service locations to calibrate the ECM to the latest revision. This is an update to a previously submitted communication.


Warranty Field Campaign
Campaign Number: c7037

Revision: A

Released Date: 05-Jun-2025
Expiration Date (U.S. and Canada): 15-Jun-2026
Expiration Date (InternationaleBay logo): 15-Jun-2026

X15eBay logo MY2024 Calibration Campaign for LP Engines

Attention
U.S. / Canadian Distr./Branches and Div. Offices (Automotive)
This is to revise and replace Campaign 7037, dated 30-MAY-2024. This revision is to:
1. Extend the Expiration date to: 15-Jun-2026.
If additional information is required, please contact your CumminseBay logo Warranty Operations Group Leader.

Description
This campaign is being issued to recalibrate the Engine Control Module (ECM) on certain X15eBay logo certified engines. A software adjustment has been released that may
improve engine and aftertreatment performance under certain operating conditions. This campaign enables authorized service locations to calibrate the ECM to the
latest revision.

Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must show as OPEN on QuickServe® Online for this field action.

Note : The ESN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following actions:
1. Use the ECM Calibration Revision History available on QuickServe® Online to confirm the revision date of the calibration currently installed in the engine. If ECM
already contains the most recent calibration revision, DO NOT recalibrate the engine, no further action is needed. File a claim for appropriate Admin and 17-902
Campaign Check to close the eligibility of the engine.
2. If a previous calibration revision is installed, download the latest calibration available on QuickServe® Online. Use the calibration revision history date to identify the
latest calibration revision available. Please refer to Procedure 019-032 in the appropriate Service Manual.
3. File one claim for the listed parts and required labor associated with this repair. SRT 17-902 should ONLY be claimed if the unit DID NOT require calibration.

Material Disposition
There are no materials involved in the field action.

Reimbursements
Parts
There are no parts covered in this field action.

Note : SRTs to gain access that are required to complete the repair, that are sufficiently explained in the claim narrative, may also be claimed on this
action.
Note : SRTs are listed as OPTIONAL. Select the appropriate OPTIONAL SRT for the repair performed. SRT 19-0G5 and the applicable Admin should
ONLY be claimed if the unit DID require calibration. SRT 17-902 and the applicable Admin should ONLY be claimed if the unit DID NOT require
calibration.
Labor Using Applicable Access Code and Time
SRT Code

Description

00-90F

Technician Administrative Time - Field Action Service
Events (OPTIONAL)

17-902

CAMPAIGN CHECK (OPTIONAL)

19-0G5

Engine Control Module Calibration Code - Transfer
(CMI) (OPTIONAL)

Travel
Travel is not covered under this field action. Towing is not covered under this field action.

Other Claimables
Consumables are covered under this field action.

Time (hrs)

Note : Additional parts, such as o-rings, gaskets and fasteners, that are required to complete the repair, but not listed, may be claimed in Other
Claimables. Please consolidate all consumables and claim them as one line item in Other Claimables titled "CAMPAIGN SUPPLIES" or other
appropriate selections. Please include brief summaries on the details of items claimed. A lack of documentation in the narrative may result in a
reduction in claim reimbursement or claim denial.

Claim Instructions
For CumminseBay logo Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web (rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please
reference the "Warranty" tab in QuickServe® Online. If there are additional questions, please contact your local CumminseBay logo Distributor.
Claim Codes
Description

Code

Account Code:

65

Pay Code:

North America Distributor = X

Pay Code:

North America Dealer = D

Pay Code:

InternationaleBay logo Distributor = I

Pay Code:

InternationaleBay logo Dealer = R

Failure Code:

WEQPED

Attachments
Click here to see c7037_esn-list.xlsx
(/service/english/attachments/c7037_esn-list.xlsx)
Engine Family

Fuel System

ISX, QSX15 ISX15eBay logo
ISX, QSX15 ISX15eBay logo
ISX, QSX15 ISX15eBay logo
Design Application

Market Application

Automotive

Automotive

Automotive

Fire Truck

Automotive

Recreational Vehicle

Document History
Date

Details
Document Created; 30-May-2024
Extend the Expiration date; 05-Jun-2025

Last Modified: 05-Jun-2025

1

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TSB/Document ID: C7037

Replacement Service Bulletin Number:

MFR Communication Date: 2025-06-05

MFR Internal Campaign ID/Software Version: C7037

Communication Type: Service Campaign

NHTSA Components: ENGINE

MFR Component System:

MFR Component Subsystem:


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