NHTSA ID Number: 11020220
Manufacturer Communication Number: C7000
TSB/Document Date: 2025-07-07
Summary
This Warranty Field Campaign is being issued to address o-ring replacements at the air compressor coolant lines on certain X15
and X12 engines. This will prevent potential coolant leaks due to non-conforming o-ring material. Through this Campaign, it is authorized to repair applicable components at certified repair locations if all criteria are met in the Action section. This is an update to a previously submitted communication.
Warranty Field Campaign
Campaign Number: c7000
Revision: A
Released Date: 05-Jun-2025
Expiration Date (U.S. and Canada): 15-Jun-2026
Expiration Date (International): 15-Jun-2026
X Platform Air Compressor Coolant Tube O-Ring Replacement Campaign
Attention
Worldwide distr./ branches and Div./Reg Offices
U.S. / Canadian Dealers
U.S. / Canadian Distr./Branches and Div. Offices (Automotive)
This is to revise and replace Campaign 7000, dated 05-May-2024. This revision is to:
1. Extend the Expiration date to: 15-Jun-2026.
If additional information is required, please contact your Cummins Warranty Operations Group Leader.
Description
This Campaign is being issued to address o-ring replacements at the air compressor coolant lines on certain X15 and X12 engines. This will prevent potential coolant
leaks due to non-conforming o-ring material. Through this Campaign, it is authorized to repair applicable components at certified repair locations if all criteria are met in
the Action section.
Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must show as OPEN on QuickServe® Online for this field action.
Note : The ESN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following actions:
1. Per Repair Procedure 012-004, disconnect batteries, drain cooling system and remove coolant lines from air compressor.
2. Replace o-ring at both ends of the elbow fittings from both coolant supply and drain lines. Please refer to Attachment B for visual aide.
3. Once all 4 o-rings have been installed, complete air compressor coolant lines installation. Please refer to the appropriate Service Manual for detailed instructions.
Material Disposition
Materials removed as a result of this field action must be scrapped.
Reimbursements
Parts
The following parts are covered under this field action:
Part Number
Quantity
Description
362769500
2
SAL,RNG
367878600
2
SAL,RNG
Note : SRTs to gain access that are required to complete the repair, that are sufficiently explained in the claim narrative, may also be claimed on this
action.
Note : All SRTs listed are OPTIONAL. Select ONLY the appropriate SRTs for the repair performed.
Labor Using Applicable Access Code and Time
SRT Code
Description
00-90F
TECHNICIAN ADMINISTRATIVE TIME - FIELD
ACTION SERVICE EVENTS
12-01X
Air Compressor Coolant Lines - Remove and Install X15 CM2350 X116B (OPTIONAL)
12-042
Air Compressor Coolant Lines - Remove and Install ISX12N CM2380 X120B (OPTIONAL)
12-05Y
Air Compressor Coolant Lines - Remove and Install,
All - X15 CM2450 X124B (OPTIONAL)
Time (hrs)
SRT Code
Description
12-097
Air Compressor Coolant Lines - Remove and Install,
All - X15 CM2350 X129B (OPTIONAL)
12-0AC
Air Compressor Coolant Lines - Remove and Install,
All - X15 CM2450 X134B (OPTIONAL)
12-0AN
Air Compressor Coolant Lines - Remove and Install,
All - X15 CM2350 X130C (OPTIONAL)
12-0AQ
Air Compressor Coolant Lines - Remove and Install,
All - X15 CM2350 X132C (OPTIONAL)
12-0B2
Air Compressor Coolant Lines - Remove and Install,
All - X15 CM2350 X131 (OPTIONAL)
12-110
Coolant Supply Line, Air Compressor - Remove and
Install (OPTIONAL)
12-111
Coolant Drain Line, Air Compressor - Remove and
Install (OPTIONAL)
12-114
Coolant Supply Line, Air Compressor - Remove and
Install (OPTIONAL)
12-115
Coolant Drain Line, Air Compressor - Remove and
Install (With EGR) (OPTIONAL)
Time (hrs)
Travel
Travel is not covered under this field action. Towing is not covered under this field action.
Other Claimables
Consumables are covered under this field action.
Note : Additional parts, such as o-rings, gaskets and fasteners, that are required to complete the repair, but not listed, may be claimed in Other
Claimables. Please consolidate all consumables and claim them as one line item in Other Claimables titled CAMPAIGN SUPPLIES or other
appropriate selections. Please include brief summaries on the details of items claimed. A lack of documentation in the narrative may result in a
reduction in claim reimbursement or claim denial.
Claim Instructions
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web (rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please
reference the "Warranty" tab in QuickServe® Online. If there are additional questions, please contact your local Cummins Distributor.
Claim Codes
Description
Code
Account Code:
65
Pay Code:
North America Distributor = X
Pay Code:
North America Dealer = D
Pay Code:
International Distributor = I
Pay Code:
International Dealer = R
Failure Code:
WKCORA
Attachments
Click here to see c7000_esn-list.xlsx
(/service/english/attachments/c7000_esn-list.xlsx) Click here to see c7000_attachment-b.pdf
(/service/english/attachments/c7000_attachment-b.pdf)
Engine Family
ISX, QSX15 ISX15
ISX, QSX15 ISX15
ISX, QSX15 ISX15
ISX, QSX15 ISX15
ISX, QSX15 ISX15
ISX, QSX15 ISX15
ISX, QSX15 ISX15
ISX, QSX15 ISX15
ISX, QSX15 ISX15
ISX11.9
Fuel System
Engine Family
Fuel System
ISX, QSX15 ISX15
Design Application
Market Application
Automotive
Automotive
Automotive
Automotive
Automotive
Automotive
Industrial
Construction
Automotive
Automotive
Generator Unit
All
Automotive
Automotive
Industrial
Construction
Industrial
Agriculture
Generator Unit
All
Automotive
Automotive
Automotive
Automotive
Document History
Date
Details
Document Created; 05-Mar-2024
Extend the Expiration date; 05-Jun-2025
Last Modified: 05-Jun-2025
C7000 – Attachment B
X Platform Air
Compressor Coolant
Tubes O-Ring
Replacement Campaign
DATE: 3/5/2024
Cummins Confidential
X Platform Air Compressor O-Ring
Seals at Coolant Elbows Campaign
1. Overview
2. O-Ring Seals at the Coolant Elbow Visual Aid.
Cummins Confidential
2
Overview
1. Overview
This field action provides authorization for certified repair locations to replace o-rings at the coolant in and
out elbows on the air compressor with the corresponding part numbers ONLY.
The following page will detail the location of the o-rings to be replaced at the coolant elbows for the Air
Compressor to avoid potential leaks due to non-conforming material.
Cummins Confidential
3
Air Compressor Assembly
O-Ring Seal Replacement
Exploded View on Air Compressor Coolant Elbow (Part #3331872)
Field Action to Replace O-Rings on Elbow Only. Part Numbers
listed below:
• Part# 3627695 O-Ring Seal (#2)
• Part# 3678786 O-Ring Seal (#3)
Cummins Confidential
4
5
- Advanced VCI Box, Industry-leading J2534 Pass-Thru...
- High-Speed OEM-Level Diagnostics & Programming: Unlock true...
- Coverage for 17 Car Brands & Ultra Reliability: Works...
- User-Friendly RLink Platform & Expert Support: TOPDON’s...
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: C7000
Replacement Service Bulletin Number:
MFR Communication Date: 2025-06-05
MFR Internal Campaign ID/Software Version: C7000
Communication Type: Service Campaign
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- Obd2 Bluetooth Scanner Lifetime Update: Ediag Elite offers revolutionary Advantage Lifetime Updates with unlimited access to the superior 15 reset service, bidirectional testing and full system diagnostics.The Ediag Elite is an excellent Bluetooth obd2 scanner diagnostic tool ideal for diy's and private car owners
- Bidirectional Control for Quickly Locating Problems: The Bidirectional Scan tool allows you to send commands directly from your smartphone to your vehicle for active testing. This feature helps to quickly narrow down problems such as air conditioning clutches, windows, doors, sunroofs, etc., reducing diagnostic time for mechanics and helping Diy users locate faults more easily. In addition, Ediag Elite provides fault analysis and repair guidance to help you solve problems efficiently.
- 15 Maintenance Resets: The current version introduces 15 popular special features: Oil Reset, Headlight Matching, Bleeding Reset, TPMS Reset, BMS Reset, Gear Box Relearn, Throttle Learning, Injector Coding, SAS Reset and more special functions in system diagnose menu. These functions make it easy for owners to carry out the necessary maintenance and servicing, ensuring that your vehicle stays in top condition, prolonging its service life and preventing common problems and breakdowns. Note: The Special function vary by model& year, Reach us check compatibility.
- Wide Compatibility CANFD & FCA
Autoauth: Compatible with GM, Ford, Toyota, Chrysler, Honda, Mazda, Nissan, Mitsubishi, Hyundai, KIA with standard OBD2 port from 1996 to newer. More car brands and features will be released gradually. Newest Ediag Elite scanner supports CANFD Protocol and FCA cars. Note: Coverage may vary on different vehicle by model& year ,Please contact us to confirm compatibility before purchase. - Perfect for Monitoring The Health of Your Vehicle: Ediag Elite is designed to make vehicle maintenance simple and efficient. With intelligent AutoVIN quick recognition, it is easy to connect to your car without the need for manual input. Real-time data is visualized in a variety of formats, including graphs, numeric, meter displays and clear 4-in-1 data charts, allowing you to effortlessly monitor real-time data. Data logging/reporting is available for playback and further analysis.
- No Annual Fees & 2026 Upgraded CAN FD: Why pay $199/year or more for updates? The 2026 newest Kingbolen K7 obd2 scanner features have been upgraded to Lifetime Updates without subscription fees, saving you significant costs in the long run. K7 scan tool also adds the CAN FD protocol for the latest GM models (2019+), enabling faster data transfer, reducing the risk of undetected errors
- 2026 Newest Top-tier Car Scanner: Kingbolen K7 diagnostic scan tool is equipped with most capabilities for daily repair/maintenance: Wireless diagnosis via Bluetooth, Bidirectional Test, ECU Online/Offline Code, 31+ Resets, PMI for Ford, Lincoln, Mazda, Global version for 100+ brand vehicles and 17 languages, no area limit, FCA AutoAuth
- OE-Level Full Systems Scan Tool: K7 professional diagnostic scanner with Auto Vin can do one-click to scan ECUs on most of vehicles, like pcm, ecm, eps, bcm, tpms, sas, a/c system... to read/clear code, view live data, freeze frame, read ecu info. 4-in-1 data stream graphics can make data viewing more intuitive. Detailed diagnostic reports will help you easily master the car situation as it can be shared by bluetooth or email! Adding workshop information can help your customers to know more
- Bidirectional Test/Active Test & ECU Code: Stop guessing and start fixing. Bidirectional scan tool Kingbolen K7 can perform real active test that can send commands to the vehicle's ECU to drive the actuators to work, like window, rear mirrors, sunroof, door, solenoids, wipers, headlamp, etc, helping you quickly find out bad parts and pinpoint faulty issues. K7 bidirectional scanner will be a good choice to save money and time on car repairs when performing complex maintenance and repair
- 31 Reset Functions: Avoid expensive dealership visits for simple services. Experience tells us that just a small repair service may cost a lot of money. Kingbolen K7 is a professional diagnostic scanner with 31 common maintenance services like Oil /SAS/EPB/TPMS Reset, Battery Matching, ABS Bleeding, Injector Code, etc. It effectively handles most of the car reset and relearning jobs, perfect for experienced DIYers and mechanics. Note: Functions in the menu vary across vehicles. Kindly check the compatibility before purchase
- 【Lifetime Database & Software Updates— No Subscription Fee, No Feature Lock, Save you $399/Y】KINGBOLEN K8 Pro's software can already be permanently upgraded and used for while software of other same price product still needs annual fee of almost $400. K8 pro scanner has packed all capabilities auto technicians would ever need for repair & maintenance services: Added CAN-FD & DOIP protocol, Bluetooth Wireless Diagnosis, Bidirectional Test, ECU Online/Offline Code & Guided Functions for VW, for Audi...34+ Restes, Autoauth for FCA SGW, Larger 4GB+64GB memory, 12600mAh battery, 8'' touch screen with 1280 * 800 Resolution. A Kickstand can allow the tablet to sit at a comfortable angle
- 【Newly Added CAN FD & DOIP Protocol】As Upgrade Version of Kingbolen K8, K8 Pro obd2 scanner supports CANFD and DOIP protocol, which will save you 200+ bucks as no need extra buy for special adapter. CANFD protocol suits for the latest GM(2019-), reducing the risk of undetected errors. The DoIP protocol (comes with DoIp cable) fits for 2017+ BMW(F&G chassis), for Jaguar & Land Rover after 2017, for Volvo after 2018. Plus, K8 Pro's Memory from 2G+32G expanded to 4G+64G, update period extended from 2 years to permanent
- 【34+ Hot Special Functions & V.A.G Guide】KINGBOLEN K8 pro bluetooth obd2 scanner covers almost all common services including Oil Reset, EPB, SAS, BMS Reset, ABS bleed, Throttle Reset, Suspension, Injector Code, Power Balance, Transmission Adaptation, Fuel Trim Learn, HVAC Control Module Calibrate, Language Change, A/F Settings, Stop/Start Reset, Crankshaft Sensor Relearn, TPMS, PMI function and etc. Imagine how much money and time you spend on car maintenance every year? K8 pro car scanner will be a good helper and saver for your car. V.A.G Guided function provides step-by-step guide to work for Volkswagen/Audi/Skoda. Note: Please send us model/year/vin to check compatibility before order
- 【Powerful Bidirectional Test/Active Test & ECU Code】As a bidirectional scan tool, KINGBOLEN K8 pro allows you to request information from a vehicle's ECU or send commands to the vehicle's modules to perform specific tests and functions, such as EVAP Tests, Turn on/off radiator fan, Window/Mirror/Door Lock Test, Pump and Value Tests, Sound horn Test, et. Without using the vehicle control system and dismantling car’s parts, it can quickly and accurately pinpoint the fault causes, simple operation saves time and money
- 【Wireless OE-Level All Systems Diagnostics】Equipped with Bluetooth VCI, you can do car diagnostics out of the car (up to 33F/10M) without being confined to a small space inside the car. Provides the convenience of Auto VIN, K8 pro allowing for easy access and diagnosis of all available modules on a wide range of vehicles, like PCM, ECM, BCM, TPMS, SAS, Fuel System, etc, to perform read/clear codes, view live data, freeze frame, perform active tests, and read ECU info... 12-In-1 Data Stream Graphics make data viewing more intuitive.Diagnostic reports can be shared via QR Code, Bluetooth or email.Built-in Browser and Fault Code Library allows you directly query the fault code when diagnosing
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.