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NHTSA ID Number: 11019002

Manufacturer Communication Number: TSB_2078039_1

TSB/Document Date: 2025-06-03


Summary

This bulletin contains information when there is a warning message about the high-voltage electrical system; U014600, U112100, U041200.


A Connection offline

Technical Service Bulletin

Topic 90 Warning message about high-voltage electrical system; U014600, U112100, U041200
Market area United States 444 VolkswageneBay logo of America, Inc. (6444)

Brand AudieBay logo

Transaction No. |2078039/1

Level EH

Status Released for publishing

Release date

May 22, 2025

Diagnostic trouble codes

Diagnostic address

Diagnostic trouble code

Fault
symptom

Storage
state

008C - HybrideBay logo battery
management

U014600: Lost Communication With Serial Data
Gateway Module "A"

Intermittent

00C5 - Thermal management

U014600: Lost Communication With Serial Data
Gateway Module "A"

Intermittent

8133 - Low-voltage power
distribution 1

U112100: Data bus missing message

Intermittent

812C - Drive and chassis main
control module

U014600: Lost Communication With Serial Data
Gateway Module "A"

Intermittent

0044 - Power steering

U112100: Data bus missing message

Intermittent

0019 - Data Bus OBD Interface

U041200: Invalid Data Received From Battery
Energy Control Module "A"

Intermittent

0017 - Instrument cluster

U112100: Data bus missing message

Intermittent

New customer code

Object of complaint Complaint type |Position
information, navigation, communication, entertainment -> malfunction display functionality ->
symbols -> vehicle electrical system malfunction indicator activates
A ‘ , . i >
engine -> engine operation -> electro-drive mode functionality no
function
information, navigation, communication, entertainment -> malfunction display functionality ->
symbols -> fault display for electric motor activates
information, navigation, communication, entertainment -> driver information system | functionality ->
(DIS, MFI, MMI) -> text display -> message: hybrideBay logo drive system malfunction activates
New workshop code
Object of complaint Complaint type Position
engine -> electric motor drive -> electro-drive motor control modules, Services -> front
measured value too high
engine -> electric motor drive -> power and control electronics for control modules, services ->
. a front
electro-drive -> control module for electric drive motor software faulty

Object of complaint Complaint type Position

power, vehicle electrical system, data transfer -> power supply -> .

starter battery functionality -> no function

Vehicle data

Sales types

Type|MY /|Brand|Designation| Engine code |Gearbox code | Final drive code

GF* |2025/A * * *

Control units

Diagnostic address Software part Software Hardware part Hardware
number version number version

0019 - Data Bus OBD *85F*.907.468.E" [0033 * ‘

Interface

0019 - Data Bus OBD *85F*.907.468.F* 0043 * *

Interface

0019 - Data Bus OBD *85C*.907.468.E" [0033 * ‘

Interface

0019 - Data Bus OBD *85C*.907.468.F* [0043 * ‘

Interface

Documents

Document name

master.xml

A Connection offline

Technical Service Bulletin Transaction No.: 2078039/1
90 Warning message about high-voltage electrical system; U014600, U112100, Release date: May 22, 2025
U041200 . ,

Condition
Customer states:

At the start of a trip, the warning “High-voltage electrical system: fault. Please contact workshop” (Figure 1) appears
in the instrument cluster. The drive system is not activated. The remaining range is displayed as 0 miles.

+ The concern is sporadic. After switching off the ignition and waiting for several minutes (bus sleep), the
concern is remedied.

oe ya
@& Date & time
Ws daaoncrb-psidaseicaseesd
red Se ed

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Figure 1. The above message appears at the start of the trip in the instrument cluster.

Workshop findings:

Corresponding DTCs are stored (passive/intermittent) in several control units at the time when the fault occurred.

Module address _ | Module description DTC description

008C. HybrideBay logo battery management U014600 Lost communication with Serial Data Gateway
Module A”

00c5s Thermal Management U014600: Lost communication with Serial Data Gateway
Module A”

8133 Low-voltage power distribution 1 | U112100: Databus missing message

812C Drive and chassis main control U014600: Lost communication with Serial Data Gateway

module Module A”

0044 Power steering U112100: Databus missing message

0019 Data bus OBD interface U041200: Invalid Data Received From Battery Energy
Control Module “A”

0017 Instrument cluster U112100 Data bus missing message

@)

1

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TSB/Document ID: TSB_2078039_1

Replacement Service Bulletin Number:

MFR Communication Date: 2025-05-22

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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