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NHTSA ID Number: 11019001

Manufacturer Communication Number: TSB_2078020_1

TSB/Document Date: 2025-06-03


Summary

This bulletin provides instruction for attaching the front license plate bracket.


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Technical Service Bulletin

66 Front radiator grille incorrect and front license plate holder missing from vehicle

United States 444 VolkswageneBay logo of America, Inc. (6444)

[Status | Released for publishing

Release date May 19, 2025

New customer code

Object of complaint Complaint type [Position |
. ; component, automotive

body -> vehicle front, back -> hood lock carriereBay logo fluids -> deformed front

body -> vehicle front, back -> lock carriereBay logo cover component, automotive front

fluids -> incorrect

body attachments and installations -> spoiler, vent grille, retainers -> air component, automotive left

intake grille in bumper fluids -> incorrect

body attachments and installations -> spoiler, vent grille, retainers -> air component, automotive right

intake grille in bumper fluids -> incorrect 9

body attachments and installations -> spoiler, vent grille, retainers -> component, automotive

. ‘ : i center

radiator grille fluids -> incorrect

body attachments and installations -> spoiler, vent grille, retainers -> component, automotive

radiator grille front trim fluids -> incorrect

body attachments and installations -> trim components, protective component, automotive left

molding, decoration, dirt deflector -> radiator grille trim molding fluids -> missing

body attachments and installations -> trim components, protective component, automotive right

molding, decoration, dirt deflector -> radiator grille trim molding fluids -> missing g

body attachments and installations -> trim components, protective component, automotive left center

molding, decoration, dirt deflector -> radiator grille trim molding fluids -> missing

body attachments and installations -> trim components, protective component, automotive right

molding, decoration, dirt deflector -> radiator grille trim molding fluids -> missing center

Vehicle data

Qs

Sales types

Documents

master.xml

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Technical Service Bulletin Transaction No.: 2078020/1
66 Front radiator grille incorrect and front license plate holder missing from vehicle Release date: May 19, 2025
Condition
Customer states: 6 i X dd.
The front license plate bracket is 7 emer -—
missing from the vehicle. It is not
present in the bei-pack, trunk area orin [7
any other area of the vehicle. ” alae -
aaa by/— Taos ied
ee (AOMORI) mee eee
a eee
ne Ee ws
SMe SS -
A ny kee Soke => 4
— 7 8
Figure 1. Incorrect grille on the Q5 with Advanced Line trim.
Workshop findings: : if ws Ns ede
The missing front license plate bracket fas =
is confirmed. Furthermore, the .
rectangular openings in the lower 4 .
portion of the front radiator grille ~ i estate)
intended to receive the lower tabs of the - — —
license plate bracket are also not .
present” a ony nl
= uoE =
ee en eS ee mae
| \ gS — ee — ee — ee) cee — ey — ey
X a ee a ns
ie eee fe = =
VS = = as
QS _ = = yp = :
Qo a ee
x Sod cag
Figure 2. Normal location of grille openings. Openings missing.
Technical Background
Due to a production error an incorrect front radiator grille was installed on the vehicle. This error also led to the
omission of the front license plate bracket.
Production Solution

This error has been corrected in Ny rd | a SS Fi) _—, j
production where the front license 4 == > Seyi
plate bracket can be simply clipped to a . ee ee QW oToN *
the radiator grille. Hm \ 7 Sie
“a XS Nee
s li
wa - rn ed
ms iS Pe se |
L
= «
ad ote
: ne
Figure 3. Correct vehicle configuration.
Service
1. | To avoid having to replace the front 5 = = 5 i
grille a new front license plate om Tl sess
bracket and 4 screws will need to | ae nafs] aan
be ordered and installed. The front eat ~ LAdvanced version } exmn // wsmn
license plate bracket will need to be . = . =
modified in order to be mounted to f A 5 | j 1
the grille. |
A = + r P = A
mil 4 tes Tt
, yy FT I ;
= oa @ — es
eA Nga be
SS
ee | a we
Cutthe tubes
Figure 4. Front license plate bracket part drawing and modifications to be
made.

2. Using a rotary cut-off tool remove the . ~ Y
three lower tabs from the bracket. Cut on, ~
enough of the tabs so that the bracket can
sit flush to the radiator grille. 7
Nl | hed te
es ——
ix
Figure 5. Lower tab removal.
3. There are two screw barrels cast into the A
bracket that will also need to be cut off. J
Cut enough of the barrels so that the i> ation | |
bracket can sit flush to the radiator grille. St so
wk :
Fo > ee
|
ij —_ =
— ma Se ce
aoe
= sg
' "= =
A .ia
™“ .\ . ~ r
rN ; a
Figure 6. Screw barrel removal.

wf
U
a ~
Ad 4
cs
%v
A WY
we
Sy &
Figure 9. Drilling through the left lower hole.
6. Using two N 10547902 self-tapping ‘a , P i
screws position the license plate to the ay .
bracket and insert the screws first through | y 7/4 a
the license plate then through the bracket [ wy, La
and finally into the radiator grille. —= : .
4 Via $
-
J,
4
Figure 10. Screwing the right lower license plate and bracket into
the grille.

‘ et eC
ld 4
a — ‘4
ae é
— y , i
o
. ya
2 Fr 4 F
i
oo Po
Rk 4
| IN F
Ls S
Ps,
Figure 11. Screwing the left lower license plate and bracket into the
grille.
7. Install two N 90915901 self-tapping ) |
screws into each of the upper license Va
plate holes just into the license plate . | Y
bracket. . ‘
—_ a=. iy
‘ . © —_ === Ae __. a. Es Tt
>a — Ps
Figure 15. License plate bracket and license plate attachment
completed.
Warranty
Claim Type: © 12i
+ If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Damage Code: 0038
Labor Operations: Modify front license plate bracket and install 66835599 |20TU
Claim Comment: As per TSB 2078020/1
All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.
Required Parts and Tools
The part numbers mentioned in this TSB are different than the ones listed in ETKA. Only use parts listed in this
TSB, this includes superseding part numbers!
Part Number Part Description Jauantity |
8MA807285 9B9 Front license plate bracket — Satin black

N 90915901 2
5 x 14 self-tapping screw
N 10547902 2
6 x 35 self-tapping screw
Additional Information
All parts and service references provided in this TSB (2078020) are subject to change and/or removal.
©2025 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites without the prior expressed written permission of the publisher.

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TSB/Document ID: TSB_2078020_1

Replacement Service Bulletin Number:

MFR Communication Date: 2025-05-19

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE:BODY

MFR Component System:

MFR Component Subsystem:


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