NHTSA ID Number: 11018953
Manufacturer Communication Number: IAMWO004241
TSB/Document Date: 2025-06-03
Summary
An issue has been identified on a small percentage of the affected vehicles where the vehicle software requires optimization.
Mandatory Work Order
IAMWO004241
Authored Date
Doc No.
Title
Affected Vehicle(s)
15/05/2025
IAMWO004241
Software update for North America and European vehicles – SP1 software
Grenadier
RF017816 – RF023496
SF021742 – SF024696
Prior to starting any reworks, please make sure you check the vehicle is affected by checking the VIN
using Vehicle Simple Search in the Warranty System.
Reason for this document
Issue: An issue has been identified on a small percentage of the affected vehicles where the vehicle
software requires optimization.
Cause: Software issue.
Action: Update the vehicle as per instructions below. The software update will rectify the following issues:
•
•
Intelligent Speed Assistance (ISA) "Over Speed Warning" can be switched off once, and remain off
after ignition cycle (North America and Mexico Only)
Fuel Plausibility issue (Fuelling of the vehicle can trigger the engine warning light) is resolved.
Workshop Procedure
Software Update – North America and European vehicles.
Operation:
Update
Repair Time:
1.5 Hours
Note:
- The procedure contains illustrations showing certain components removed to provide
extra clarity.
- This procedure contains some variation in the illustrations depending on the vehicle
specification, but the essential information is always correct.
INEOS Automotive Ltd, 15-19 Britten Street, Chelsea, London, SW3 3TY, UK
INEOS Automotive Limited is registered in England and Wales (company number 11201576). Registered office address Hawkslease, Chapel
Lane, Lyndhurst, Hampshire, SO43 7FG, UK.
Page 1
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IAMWO004241
Mandatory Work Order
Procedure – Updating Head Unit.
1.
Before the head unit is flashed. Write down the service interval information.
o
o
o
Distance (Miles/Kilometres).
Date.
Engine running time.
INEOS Automotive Ltd, 15-19 Britten Street, Chelsea, London, SW3 3TY, UK
INEOS Automotive Limited is registered in England and Wales (company number 11201576). Registered office address Hawkslease, Chapel
Lane, Lyndhurst, Hampshire, SO43 7FG, UK.
Page 2
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IAMWO004241
Mandatory Work Order
2.
•
•
3.
Place the vehicle on charge.
Ensuring the battery charger can output up to 40 amps to support the vehicle power supply during
the process.
Note:
- See VCI connection documentation (VCI AND CONNECTION
GUIDE UPDATE V 2.0) for VCI self-help.
- Ensure the connection is NOT in simulation.
INEOS Automotive Ltd, 15-19 Britten Street, Chelsea, London, SW3 3TY, UK
INEOS Automotive Limited is registered in England and Wales (company number 11201576). Registered office address Hawkslease, Chapel
Lane, Lyndhurst, Hampshire, SO43 7FG, UK.
Page 3
Ineosgrenadier.com
IAMWO004241
Mandatory Work Order
Connect the vehicle to Grade-X using the VCI connected to the OBD port in the driver’s footwell.
1)
2)
Select ‘VIN READ’.
Select ‘NEXT’.
-
Select ‘DTC Memory’ tab.
Grade -X will start to read the ECU DTCs.
Select ‘CLEAR ALL’.
Grade – X will clear and read the vehicles DTCs.
4.
INEOS Automotive Ltd, 15-19 Britten Street, Chelsea, London, SW3 3TY, UK
INEOS Automotive Limited is registered in England and Wales (company number 11201576). Registered office address Hawkslease, Chapel
Lane, Lyndhurst, Hampshire, SO43 7FG, UK.
Page 4
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IAMWO004241
Mandatory Work Order
5.
•
•
Select the coding tab
Select ‘Code All’
INEOS Automotive Ltd, 15-19 Britten Street, Chelsea, London, SW3 3TY, UK
INEOS Automotive Limited is registered in England and Wales (company number 11201576). Registered office address Hawkslease, Chapel
Lane, Lyndhurst, Hampshire, SO43 7FG, UK.
Page 5
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IAMWO004241
Mandatory Work Order
6.
Select ‘OK’
7.
Note:
Summary page shows the confirmation. Coding status is the priority, As Maintained is
optional, but not an issue if it shows ‘Not Successful’ as it will try after the session,
and it’s for reference only.
Select ‘OK’
INEOS Automotive Ltd, 15-19 Britten Street, Chelsea, London, SW3 3TY, UK
INEOS Automotive Limited is registered in England and Wales (company number 11201576). Registered office address Hawkslease, Chapel
Lane, Lyndhurst, Hampshire, SO43 7FG, UK.
Page 6
Ineosgrenadier.com
IAMWO004241
Mandatory Work Order
8.
Cautions:
- Store all Head Unit flash data into a folder called "update" directly in the root of the
USB stick: (minus Caps sensitive) "Update" WILL NOT WORK
- Use a known good USB A stick of the following specification – USB in FAT32 format
(generic USB format), Minimum of 1 GB Storage capacity, no more than 128G, Free
from other documents or data on USB stick.
Note:
- Ensure a dynamic battery charger, capable of outputting 40 Amps is installed to the
vehicle B+ and earth, do NOT use a trickle charger, the amperage input is not dynamic,
errors can occur.
- Do NOT adjust or delete any files in the ‘update’ folder.
- The latest software version is SW-0000000913 (HU)
- If you have an issue while flashing HU, please use a "Branded USB stick".
•
•
Download the latest software onto a suitable USB Stick MY25.2 Software Update
Insert the USB stick into USB-A connection in the center console storage area with Head Unit (HU)
’update’ software data from software pack SW-0000000913 (HU). A notification will display stating
‘USB connected’
INEOS Automotive Ltd, 15-19 Britten Street, Chelsea, London, SW3 3TY, UK
INEOS Automotive Limited is registered in England and Wales (company number 11201576). Registered office address Hawkslease, Chapel
Lane, Lyndhurst, Hampshire, SO43 7FG, UK.
Page 7
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IAMWO004241
Mandatory Work Order
9.
-
On the central display select ‘SETTINGS – GENERAL’.
On the touchscreen, press and hold the area to the right of the ‘GENERAL' title for approximately 8
seconds. A screen will appear for PIN input.
10.
Note:
The last 2 digits will not change the display ‘dots’ as there are only 6.
On the PIN screen, input the PIN number: 8*36*8#25
INEOS Automotive Ltd, 15-19 Britten Street, Chelsea, London, SW3 3TY, UK
INEOS Automotive Limited is registered in England and Wales (company number 11201576). Registered office address Hawkslease, Chapel
Lane, Lyndhurst, Hampshire, SO43 7FG, UK.
Page 8
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IAMWO004241
Mandatory Work Order
11.
1)
2)
Select ‘System Update’.
Select ‘Start’.
12.
Note:
- The software update takes approximately 40 minutes to complete.
- Place the vehicle on charge ensuring the vehicle battery charger can output up to 40
Amps.
- The technician is NOT required to be with the vehicle during this time.
- The software update no longer requires each application to be selected individually.
- Do not switch off the ignition or stop the process unless there is a notification is
displayed in the central display.
- The ONE KEY UPDATE will flash all applications of the Head unit (i.e., IVI UPDATE /
MCU UPDATE / IPC UPDATE / IVI SCREEN UPDATE)
INEOS Automotive Ltd, 15-19 Britten Street, Chelsea, London, SW3 3TY, UK
INEOS Automotive Limited is registered in England and Wales (company number 11201576). Registered office address Hawkslease, Chapel
Lane, Lyndhurst, Hampshire, SO43 7FG, UK.
Page 9
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IAMWO004241
Mandatory Work Order
Select ‘ONE KEY UPDATE’
13.
Note:
- See VCI connection documentation (VCI AND CONNECTION
GUIDE UPDATE V 2.0) for VCI self-help.
- Ensure the connection is NOT in simulation.
INEOS Automotive Ltd, 15-19 Britten Street, Chelsea, London, SW3 3TY, UK
INEOS Automotive Limited is registered in England and Wales (company number 11201576). Registered office address Hawkslease, Chapel
Lane, Lyndhurst, Hampshire, SO43 7FG, UK.
Page 10
Ineosgrenadier.com
IAMWO004241
Mandatory Work Order
Connect the vehicle to Grade-X using the VCI connected to the OBD port in the driver’s footwell.
3)
4)
Select ‘VIN READ’.
Select ‘NEXT’.
14.
-
Open the vehicle summary page.
Select ‘PART NUMBERS’.
Select ‘HU- Head Unit’.
Review the ‘F188 - Manufacturers ECU software part number’ check and ensure SW-0000000913
(HU) is displayed as the part number.
INEOS Automotive Ltd, 15-19 Britten Street, Chelsea, London, SW3 3TY, UK
INEOS Automotive Limited is registered in England and Wales (company number 11201576). Registered office address Hawkslease, Chapel
Lane, Lyndhurst, Hampshire, SO43 7FG, UK.
Page 11
Ineosgrenadier.com
IAMWO004241
Mandatory Work Order
15.
Complete a full and comprehensive check on the head unit functionality to ensure there is no operational
concerns. Ensuring the Head Unit (HU) is functioning as intended, and the software aligns, the Head Unit
(HU) Flash has been successful.
Select ‘VERSIONINFO’ and check that all 3 dates are exactly the same.
To identify the dates, the information is written in the below format (Image shown for illustration purposes)
IpcVersion:Softversion: XXXXXX.YYMMDD.0hardversion:1.1A
McuVersion: XXXXXX.XXXXXX.YYMMDD.X
IviVersion: XXXXXX.XXXXXX.YYMMDD.X
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TSB/Document ID: IAMWO004241
Replacement Service Bulletin Number:
MFR Communication Date: 2025-05-18
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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