NHTSA ID Number: 11018798
Manufacturer Communication Number: No. 11-24
TSB/Document Date: 2025-06-02
Summary
Technical information for APB6 – Supply cable for Porsche Mobile Charger with NEMA Power Plug
Service
Technical Information
11/24
ENU
APB6
APB6 – Supply cable for Porsche Mobile Charger with NEMA Power Plug (Stop Delivery / Recall
Campaign)
Change
Overview:
0
Version
Date
Change
0
05/17/2024
•
First publication
1
06/13/2024
•
Updated information for
Porsche Mobile Charger
Connect
2
09/11/2024
•
Update of PIWIS Tester
software version
Update of IC-CPD Basic UL
9.6 kW part number
Addition of note regarding
different NEMA cables
Update of part numbers for
new charging cable with
NEMA plug types
Addition of Mobile Charger
Connect SW and Scopes
•
•
•
•
3
11/06/2024
•
Update of PRMS ticket
Information
4
11/25/2024
•
Update of Warranty
processing — Information
note
5
02/18/2025
•
Addition of note to replace
units with part number
9Y0971675DM, in the
event of a failure.
6
03/17/2025
•
Addition of information —
creating a PRMS ticket
7
05/30/2025
•
Update of Information
regarding Software
updates for Porsche
Mobile Charger Part
numbers 7PP.971.675.AB
& 7PP.971.675.AA not
available
AfterSales
May 30, 2025
Page 1 of 21
0
Service
APB6
ENU
Technical Information
11/24
Model Year:
As of 2019 up to 2024
Model Line:
Taycan (Y1A / Y1B / Y1C)
Panamera E-Hybrid
(971)
Cayenne E-Hybrid
(9YA / 9YB)
Concerns:
Industrial (250V) NEMA Supply Cable and charging electronics (Porsche Mobile Charger)
Cause:
It has been determined that the Industrial (250V) NEMA Supply Cable for the Porsche Mobile Charger
has been enclosed in affected vehicles for which the plug of the connection cable for the in-house infrastructure must be optimized for operation with certain types of sockets.
Higher resistance in the supply cable can increase the risk of overheating and thermal damage to the socket
and adjacent areas. If this goes unnoticed, the local thermal damage could spread and lead to a fire.
Action:
•
Vehicles with Stop Delivery (scope 1): Remove the affected Industrial (250V) NEMA supply cable from
the car before delivering the vehicle to the customer.
•
Vehicles that have already been delivered and assigned to the recall - Porsche
Mobile Charger
Basic and Basic Plus (scope 3-12): Replace the affected supply cable of the Mobile Charger with an
optimized supply cable with an integrated temperature sensor. In addition, the software on the Porsche
Mobile Charger must be updated with the PIWIS Tester at software 42.950.010 (or higher). See ⇒
Technical Information 'Re-programming Porsche Mobile Charger (Powerboard) - Basic and Basic Plus'
•
Vehicles that have already been delivered and assigned to the recall - Porsche
Mobile Charger
Connect (scope 20-24): Replace the supply cable of the Mobile Charger with an optimized supply
cable with an integrated temperature sensor. In addition, the software on the Porsche Mobile
Charger Connect must be updated with the PIWIS Tester at software 42.950.010 (or higher) and via
WiFi connection. For this, see ⇒ Technical Information 'Re-programming Porsche Mobile Charger
(Powerboard and Communication Board) - Connect'
Information
Please note that only Porsche Mobile Chargers of the vehicles with the listed scopes are able to be operated.
Software updates for Porsche Mobile Charger Part numbers 7PP971675AB & 7PP971675AA are not
available and these variants are not part of the APB6 campaign. In the event of a failure, replace these units
with part number 9Y0971675DM or other Porsche
Mobile Charger Basic as available.
Overview of affected Porsche Mobile Charger with existing remedial action:
Porsche Mobile Charger affected
Powerboard target
software
IC-CPD Basic UL 9.6 kW
•
May 30, 2025
Page 2 of 21
Part number: 9Y0.971.675.BB/ DM
AfterSales
0142
Communication Board
target software
-
Service
Technical Information
11/24
ENU
APB6
0
IC-CPD Basic Plus UL 9.6 kW
•
Part number: 9J1.971.675.BC / F / R / AC /
AJ / AP
IC-CPD Connect UL 9.6 kW
•
Part number: 9Y0.971.675.BL / DB / DK
3000
-
4501
3030
Information
In the event that customers have other affected Porsche Mobile Chargers (e.g. from Tequipment accessories), the remedial measure can be implemented and invoiced as follows:
Affected
Vehicles:
•
Case 1: The customer’s vehicle is already assigned to this campaign: For all of the customer’s
other Porsche Mobile Chargers, invoice the labor costs incurred via an application for subsequent
reimbursement to the original campaign claim for this action.
•
Case 2: The customer’s vehicle is not assigned to this campaign: Send the PRMS ticket to
"PCNA_Warranty_Support" > Campaigns stating the VIN and the campaign number and a note saying
that the VIN needs to be assigned to APB6 and scope 18. Scope 18 can then be invoiced with a
time of 0 and 0 parts. Any labor costs incurred can be invoiced using an application for subsequent
reimbursement for the original campaign claim for this action.
Only vehicles assigned to the campaign (see also PCSS Vehicle Information).
Required tools
Tools:
•
•
P90999 - P90999 - PIWIS Tester 4 with test software version 42.950.010 (or higher) installed
VAS 611 009 Diagnostic adapter for high-voltage charging system
Replacing Industrial (250V) NEMA Supply Cable for the Porsche Mobile Charger
WARNING
Working on electric components
•
Risk of burns
•
Risk of short circuit or fire.
Þ
⇒
Before replacing the supply cable or vehicle cable, always disconnect the supply cable from the electrical socket.
Þ
⇒
Only replace cables in a dry environment.
Þ
⇒
Porsche universal charger (AC) may only be used as a unit comprising supply cable, control unit and vehicle cable.
AfterSales
May 30, 2025
Page 3 of 21
0
Service
APB6
ENU
Technical Information
11/24
WARNING
Unsecured load
•
An unsecured, incorrectly secured or incorrectly positioned charger can slip out of place and endanger occupants when
braking, accelerating, changing direction or in the event of an accident.
Þ
⇒
Never transport the charger unsecured.
Þ
⇒
Stow the charger in the charging bag in the luggage compartment.
Þ
⇒
Always transport the charging bag in the luggage compartment, never in the passenger compartment (e.g. on or in front
of the seats).
Action:
1
Replace the Industrial (250V) NEMA Supply Cable for the Porsche
Mobile Charger . For an overview of
affected supply cables, see table below.
Information
Please note that there are two different versions of the
new NEMA supply cable. These differ only in the plug’s
direction of rotation. Otherwise, the supply cables are
Þ Different
identical. Initially available supply cables ⇒
NEMA cables -1- have part number V04015005BA /
Þ Different NEMA
-BC / -BB / -BD, and supply cables ⇒
cables -2- with the later design have part number
V04015001MH / -MK / -MJ / -ML. Please initially
use the first NEMA supply cables (V04015005BA /-BC
/-BB /-BD) until these are used up. The further version
(V04015001MH / -MK / -MJ / -ML) is then delivered
automatically later.
Different NEMA cables
Affected supply cables with NEMA plug types
Part number of new industrial (250V) supply
cable with temperature sensing
NEMA 6-30
•
•
•
•
250 V
30A, 3 lines, 2 poles
5-5.8 kW
Part number 7PP.971.678.EA
For plug type, see ⇒ Industrial (250V) supply
cable plug types
May 30, 2025
Page 4 of 21
AfterSales
V04015005BA (or V04015001MH)
Service
Technical Information
11/24
ENU
APB6
0
NEMA 6-50
•
•
•
•
250 V
50A, 3 lines, 2 poles
8.3-9.6 kW
Part number 7PP.971.678.EC
V04015005BC (or V04015001MK)
For plug type, see ⇒ Industrial (250V) supply
cable plug types
NEMA 14-30
•
•
•
•
250 V
30A, 4 lines, 3 poles
5-5.8 kW
Part number 7PP.971.678.EB
V04015005BB (or V04015001MJ)
For plug type, see ⇒ Industrial (250V) supply
cable plug types
NEMA 14-50
•
•
•
•
250 V
50A, 4 lines, 3 poles
8.3-9.6 kW
Part number 7PP.971.678.ED
V04015005BD (or V04015001ML)
For plug type, see ⇒ Industrial (250V) supply
cable plug types
Industrial (250V) supply cable plug types
Re-programming Porsche
Mobile Charger (Powerboard) - Basic and Basic Plus
Action:
1
Re-program the power board.
AfterSales
May 30, 2025
Page 5 of 21
0
Service
APB6
ENU
Technical Information
11/24
1.1
Þ Connecting diagnostic
Fasten supply cable ⇒
adapter -1- to the diagnostic adapter for
Þ Connecting
high-voltage charging system⇒
diagnostic adapter -2- and connect this
Þ
to charger (Porsche Mobile Charger) ⇒
Connecting diagnostic adapter -3-.
1.2
Connect the supply cable to the power supply.
Connecting diagnostic adapter
1.3
Wait at least 3 minutes before connecting
P90999 - P90999 - PIWIS Tester 4 to the
vehicle communication module (VCI) via the
USB cable and connect the communication
Þ Connecting communication
module ⇒
module (VCI) -1- to the diagnostic adapter for
Þ Connecting
high-voltage charging system⇒
communication module (VCI) -2-.
1.4
On the PIWIS Tester start screen, call up the
‘Diagnostics’ application.
The vehicle type is then read out, the diagnostic application is started and the control
unit selection screen is populated.
Connecting communication module (VCI)
1.5
On the ‘manual model line selection’ screen, select the ‘External components’ model line and
confirm with ‘Next’.
1.6
Re-program the power board.
The basic procedure for control unit programming is described in the Workshop Manual ⇒
Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using
the PIWIS Tester'.
For specific information on programming the power board during this campaign, see the table
below:
May 30, 2025
Page 6 of 21
Required PIWIS Tester software release:
42.950.010 (or higher)
Type of control unit programming:
Carry out control unit programming using
the ‘Automatic programming’ function in the
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TSB/Document ID: No. 11-24
Replacement Service Bulletin Number:
MFR Communication Date: 2025-05-30
MFR Internal Campaign ID/Software Version: APB6
Communication Type: Service Campaign
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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