NHTSA ID Number: 11018798
Manufacturer Communication Number: No. 11-24
TSB/Document Date: 2025-06-02
Summary
Technical information for APB6 – Supply cable for Porsche Mobile Charger with NEMA Power Plug
Universal charging cable control unit.
AfterSales
Service
Technical Information
11/24
Programming sequence:
ENU
APB6
0
Read and follow the information and instructions
on the PIWIS Tester during the guided
programming sequence.
Do not interrupt the programming and coding
process.
A backup documentation process for the
re-programmed software releases starts as soon
as programming and coding is complete.
Programming time (approx.):
10 minutes
Software release programmed during
this campaign:
•
•
Porsche Mobile Charger: 0142
Porsche
Mobile Charger Plus: 3000
When programming is complete, the software
release can be read out of the charger (Porsche![]()
Mobile Charger) in the “Extended identifications”
menu using the PIWIS Tester.
Procedure in the event of a termination
in the control unit programming:
Repeat programming by entering the
programming code again.
Procedure in the event of error
messages appearing during the
programming sequence:
⇒ Workshop Manual '9X00IN Basic instructions
and procedure for control unit programming using
the PIWIS Tester – section on “Troubleshooting”'.
1.7
Remove the VAS diagnostic tool from the charger (Porsche Mobile Charger).
1.8
Disconnect the supply cable from the power supply and remove it from the diagnostic adapter.
2
Include the charger (Porsche
Mobile Charger) with the vehicle or give it to the customer.
3
Enter the campaign in the Warranty and Maintenance logbook.
Continue with invoicing, scope 3 – 12. ⇒ Technical Information '9X00IN Warranty processing'
AfterSales
May 30, 2025
Page 7 of 21
0
Service
APB6
ENU
Technical Information
11/24
Re-programming Porsche Mobile Charger (Powerboard and Communication Board) - Connect
Action:
1
Re-program the power board.
1.1
Þ Connecting diagnostic
Fasten supply cable ⇒
adapter -1- to the diagnostic adapter for
Þ Connecting
high-voltage charging system⇒
diagnostic adapter -2- and connect this to
Þ
charger (Porsche Mobile Charger Connect) ⇒
Connecting diagnostic adapter -3-.
1.2
Connect the supply cable to the power supply.
Connecting diagnostic adapter
1.3
Wait at least 3 minutes before connecting
P90999 - P90999 - PIWIS Tester 4 to the
vehicle communication module (VCI) via the
USB cable and connect the communication
Þ Connecting communication
module ⇒
module (VCI) -1- to the diagnostic adapter for
Þ Connecting
high-voltage charging system⇒
communication module (VCI) -2-.
1.4
On the PIWIS Tester start screen, call up the
‘Diagnostics’ application.
The vehicle type is then read out, the diagnostic application is started and the control
unit selection screen is populated.
Connecting communication module (VCI)
1.5
On the ‘manual model line selection’ screen, select the ‘External components’ model line and
confirm with ‘Next’.
1.6
Re-program the power board.
The basic procedure for control unit programming is described in the Workshop Manual ⇒
Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using
the PIWIS Tester'.
For specific information on programming the power board during this campaign, see the table
below:
May 30, 2025
Page 8 of 21
Required PIWIS Tester software release:
42.950.010 (or higher)
Type of control unit programming:
Carry out control unit programming using
the ‘Automatic programming’ function in the
Universal charging cable control unit.
AfterSales
Service
Technical Information
11/24
Programming sequence:
ENU
APB6
0
Read and follow the information and instructions
on the PIWIS Tester during the guided
programming sequence.
Do not interrupt the programming and coding
process.
A backup documentation process for the
re-programmed software releases starts as soon
as programming and coding is complete.
Programming time (approx.):
10 minutes
Software release programmed during
this campaign:
•
Procedure in the event of a termination
in the control unit programming:
Repeat programming by entering the
programming code again.
Procedure in the event of error
messages appearing during the
programming sequence:
⇒ Workshop Manual '9X00IN Basic instructions
4501
When programming is complete, the software
release can be read out of the charger (Porsche
Mobile Charger Connect) in the “Extended identifications” menu using the PIWIS Tester.
and procedure for control unit programming using
the PIWIS Tester – section on “Troubleshooting”'.
1.7
Remove the VAS diagnostic tool from the charger (Porsche Mobile Charger).
1.8
Disconnect the supply cable from the power supply and remove it from the diagnostic adapter.
Information
A connection to a WiFi network is required for the communication board update.
If it is not possible to establish an Internet connection to the charger (Porsche Mobile Charger
Connect), the update can also be downloaded manually via the web address under E-Performance at
https://www.porsche.com and installed using the web application. This procedure is described further in the
instructions for the web application.
AfterSales
May 30, 2025
Page 9 of 21
0
Service
APB6
ENU
2
Technical Information
11/24
Re-program the communication board.
2.1
Secure the supply cable to the charger
(Porsche
Mobile Charger) and connect it to the
power supply.
2.2
Wait for at least 30 seconds for the charger to
start.
2.3
Select the ‘Settings’ icon in the menu bar to
Þ Opening Settings -1-.
open the main menu ⇒
Opening Settings
2.4
Select the ‘Networks’ function in the main
Þ Selecting Networks function -1-.
menu ⇒
2.5
Þ Connecting WiFi network
Activate WiFi ⇒
-1- and then select “WiFi networks” in order
to select the relevant network from the list of
Þ Connecting WiFi
detected WiFi networks ⇒
network -2-.
2.6
Enter the WiFi password and confirm it.
Selecting Networks function
May 30, 2025
Page 10 of 21
AfterSales
Service
Technical Information
2.7
11/24
ENU
APB6
0
Return to the selection screen using the arrow
key and select the ‘Software updates’ function.
Connecting WiFi network
2.8
Þ
Deactivate automatic software updates ⇒
Installing software update -1- and select the
Þ Installing software
‘Download’ function ⇒
update -2-.
2.9
Once the latest software has been downloaded
successfully, select the ‘Install’ function in
order to confirm the message Software update
available.
The update can take up to 5 minutes.
2.10
Once the update is complete, confirmation of
the software update that was performed is
displayed. Confirm with ‘OK’.
Software release programmed during this
sequence
•
Communication board: 3030
Installing software update
Following the update, the software release is
displayed at the bottom of the screen in the ‘Software updates’ menu.
2.11
3
Switch off the charger (Porsche Mobile Charger Connect)
Include the charger (Porsche Mobile Charger Connect) with the vehicle or give it to the customer.
AfterSales
May 30, 2025
Page 11 of 21
0
Service
APB6
ENU
Technical Information
11/24
Information
Please perform the following to ensure proper functionality of the new cable and software after
performing the updates:
- with the updated charger and the new/replacement APB6 Charger Power Supply Cable, perform 3-5
boot-up cycles by plugging/unplugging charger from the wall, and monitor the status LED's.
- with the updated charger and the new/replacement APB6 Charger Power Supply Cable, plugged into
the wall, stress/manipulate/twist the cable while monitoring the status LED's.
- with the updated charger and the new/replacement APB6 Charger Power Supply Cable, plugged into
the wall and plugged into the vehicle, set at 100% charging rate (not 50%), charge the vehicle for at
least 1 hour.
If the status LED's do not indicate any issues, there are no charger faults or vehicle faults, the vehicle
charges successfully, and the vehicle is operating as designed, it can be released to the customer.
If the status LED's do indicate an issue, please create a PRMS technical support ticket and provide the
following:
1 video recording capturing the concern:
•
focus the camera on the front of the charger so the status LED's are visible
•
start the video just before plugging in the charger to the power supply
•
end the video a just after after the status LED's illuminate or flash red/yellow
2 photos (charger and cable):
•
the rear of the charger (ensure printing is legible in photo)
•
the charger power supply cable (ensure printing is legible in photo - label is located on plug that
connects to charger)
2 tester screen shots:
(connect the tester to the charger using the diagnostic adapter and the connect charger to 120v power
supply cable)
•
the extended identification of the Porsche Mobile Charger
•
the fault memory of the Porsche Mobile Charger
A current VAL attached to a PCSS job with customer statement.
4
Enter the campaign in the Warranty and Maintenance logbook.
Continue with invoicing, scope 20 – 24. ⇒ Technical Information '9X00IN Warranty processing'
May 30, 2025
Page 12 of 21
AfterSales
Service
Technical Information
11/24
APB6
ENU
0
Warranty processing
Information
The specified working times were determined specifically for carrying out this campaign and include all
necessary preliminary and subsequent work.
The working times may differ from the working times published in the Labor Operation List in PCSS.
In cases where a customer returns with a complaint due to their newly received hardware or otherwise
in relation to their home charging installation, an exception to the standard process for claiming of
consequential damage after the vehicle has left the PC will be allowed. In these exceptional cases the PC
should troubleshoot accordingly, and file a PRMS technical support or warranty / campaigns support ticket if
necessary. The subsequent credit must be submitted within a 4-week period from the customer pick up date
on the RO where the APB6 was performed.
Scope 1:
Removing Porsche Mobile Charger industrial (250V) supply cable from vehicle
Labor time:
Removing Porsche
Mobile Charger industrial (250V) supply cable from
vehicle
Labor time: 10 TU
Þ Damage Number APB6 099 000 1
⇒
Scope 2:
Not valid.
Scope 3:
Replacing industrial (250V) supply cable and performing charger (Porsche Mobile Charger) software update
•
Valid for Porsche Mobile Charger Basic
Labor time:
Replacing industrial (250V) supply cable and performing charger (Porsche
Mobile Charger) software update
Includes:
Connecting and disconnecting PIWIS Tester
Connecting and disconnecting diagnostic adapter for
high-voltage charging system
Labor time: 54 TU
Part required
V04015005BA
(or V04015001MH)
Supply cable (NEMA 6-30)
1 piece
Þ Damage Number APB6 099 000 2
⇒
AfterSales
May 30, 2025
Page 13 of 21
0
Service
APB6
Scope 4:
ENU
Technical Information
11/24
Replacing industrial (250V) supply cable and performing charger (Porsche Mobile Charger) software update
•
Valid for Porsche Mobile Charger Basic
Labor time:
Replacing industrial (250V) supply cable and performing charger (Porsche
Mobile Charger) software update
Includes:
Connecting and disconnecting PIWIS Tester
Connecting and disconnecting diagnostic adapter for
high-voltage charging system
Labor time: 54 TU
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TSB/Document ID: No. 11-24
Replacement Service Bulletin Number:
MFR Communication Date: 2025-05-30
MFR Internal Campaign ID/Software Version: APB6
Communication Type: Service Campaign
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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