The “Find” function (CTRL – F) can be used in AIR to locate the option codes.
For conditions that are like the situation described above:
1. Verify with the customer that no objects were lying on the seat that could have caused the warnings.
Note: Electronic devices that are placed on the front passenger seat, e.g., laptop computers, mobile phones, etc.,
could cause the front passenger airbag warning lamp to activate.
This behavior occurs primarily with devices that are connected to the vehicle electrical system via a USB cable or
other charger adapter.
In vehicles with an acoustic safety belt warning, this could cause the warning signal to sound.

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2. Moisture on the seat surface can also cause a faulty seat occupancy detection. In this case ACSM fault 930A1C will be
stored.
Perform a non-invasive check for signs of moisture.
a. If moisture is found, dry the mat and clear the fault. Moisture caused by outside influence is a non-warranty issue.
b. If no moisture is found, proceed to the next steps

To continue Step # 3, refer to the attachment for information on checking the seat heater/CIS mat’s ground
connection and the installed part number, and its revision index number against a corresponding matrix, this will
help you determine if the installation of the seat CIS mat wiring repair kit is required.
B720125_AT_1 Repair Procedure 04_2025

PARTS INFORMATION
Only order these parts in the quantities needed to address customers’ vehicles that have confirmed
failures.
Part Number:
52 10 5 A5B C60

Description:
Passenger seat heating repair kit G11 / G12 / G30 / G32

Quantity:
1 if needed

Additionally, other materials and small parts that are not specified above, such as fluids, lubricants, one-time
use screws, nuts, and seals, which must be replaced or installed according to the ISTA repair instructions/ETK,
must be selected from the Electronic Parts Catalogue, or other approved BMW Group resources, according to
the respective vehicle type. Invoiced these items separately under the Repair Code listed in this bulletin.

CLAIM INFORMATION
For eligible US-specification BMW vehicles that are registered and operated in the United States (including
Puerto Rico), the component-specific 10 years (120 months) / 120,000-mile extended limited warranty coverage
for defects in materials and/or workmanship applies to qualifying repairs performed by authorized BMW centers.
Damage and/or issues caused by outside influences are not covered under the BMW limited warranties.
This coverage described above applies to the specific vehicle (VIN), it is transferrable to the subsequent
owners, and is subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that applies
to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
The existing limited warranty coverage for the whole vehicle and other components has not changed.
This coverage supersedes the coverage that is provided under the BMW Certified Pre-Owned Program or any
BMW Group Vehicle Service Contract that applies to the vehicle.
Non-Qualifying Repairs
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico, or the diagnosis and repair of issues that are outside the intended scope of this extended
coverage, other unrelated issues, and/or that are due to outside influences (Including seat CIS mat water/fluid
intrusion-related damage) are not covered by this limited warranty extension. This exclusion also applies to
repairs that were performed using (including those repairs that result from using) non-genuine BMW parts
and/or used BMW passenger car or light truck parts.
Qualifying Repairs – Claim Submission
Repair Code:

6577900600

G1x G3x Shielding CIS mat

Obtain the flat rate unit (FRU) allowances for the following that applies.
Labor
Operation
00 00 006
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Labor
Allowance
Carrying outCopyright
vehicle test
(MainBMW
work) of North America, Inc. As applicable
©2025
Description

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Or:
00 00 556
And:

Carrying out vehicle test (Plusposition)

As applicable

61 21 528

Supporting voltage of the vehicle electrical system /
recharging vehicle battery

As applicable

61 00 006*

Performing vehicle diagnosis – test module (Including
inspecting the CIS ground wire connection and tightening if
necessary)

Work time (WT)

Or
00 58 500*
And:

Diagnosis Worktime Flat Rate (See below)

2 FRU

52 14 502

Removing and installing (front) passenger
seat (Plusposition)

As applicable

Repair kit, repair front passenger seat heating (CIS)
(Associated work, seat removed)

6 FRU

And, as needed:

And:
00 71 787

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006, or exclude (including 61 21 528) when the Vehicle Test is included in another repair.
Work time labor operation codes 61 00 006 and 00 58 500 are not considered Main labor operations.
BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application
resource, start by entering the the Chassis Number (last seven (7) characters of the VIN), and click on the
“Search” icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select the
applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the “Flat Rate Units” button
and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the “Search”
icon to display the corresponding listing of “Flat rate unit group details” that are available and their
corresponding FRU allowances.
Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
Note: A printed copy of the “interim reimbursement procedure” attachment can be provided to the customer
until the owner direct notification mailing occurs.
See attachment B720125_AT_1 ELW RBMT Interim Prd 04_2025
Under this extended limited warranty, BMW of North America, LLC (BMW NA) will provide reimbursement for
qualifying customer-pay repairs that were performed on an eligible vehicle prior to the release of this
component-specific limited warranty extension.
A qualifying customer pay repair must primarily be for the repair to address a covered issue with the
Supplemental Restraint System's (SRS) Passengers Seat Occupancy (CIS) Sensor Mat. Also, the repair
facility’s procedures to address the above situation must have been performed correctly, adequately,
and completely, as required by the applicable BMW Group approved repair standards and instructions.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusions that
apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs that Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico, or the diagnosis and repair of issues that are outside the intended scope of this extended
coverage, other unrelated issues, and/or that are due to outside influences (Including seat CIS mat water/fluid
intrusion-related damage) are not covered by this limited warranty extension. This exclusion also applies to

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repairs that were performed using (including those repairs that result from using) non-genuine BMW parts
and/or used BMW passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair That Qualifies
For a customer to request reimbursement for a qualifying customer-pay repair performed either by an
authorized BMW center or independent repair shop located in the United States (including Puerto Rico), please
have him/her submit his/her reimbursement request online at www.BMW-RP.com under the following reference:
BMW ELW RF Seat CIS Mat 10Y120M

Reimbursement Request Procedure
The online process is initiated by attaching/sending PDF files of the supporting documentation for the prior
repair.
The letter also includes alternative methods to request reimbursement, either through the mail or by fax as
described below:
BMW Customer Reimbursement Center
Attention: BMW ELW RF Seat CIS Mat 10Y120M
P.O. Box 54067
Hurst, Texas 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback

To submit feedback for the technical topics of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

Supporting Materials
picture_as_pdf B720125_AT_2 ELW RBMT Interim Prd 04_2025.pdf
picture_as_pdf B720125_AT_1 Repair Procedure 05_2025.pdf

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Attachment 1 to SI B72 01 25

May 2025

PROCEDURE – CONTINUED FROM SI B72 01 25

3. Prior to replacing components, inspect the connection of the CIS mat ground wire to the structure at the lower right
side of the backrest (circled).

The eyelet on the ground wire should make solid
connection to the structure with no free play.
If free play is identified, repair as needed.

Secure ground screw to eliminate free play to the
structure.
Torque specification: 4.5 Nm (+/-0.5)

1

Attachment 1 to SI B72 01 25

May 2025

4. If steps 1 to 3 did not identify those items as the cause of the false right front seat occupied notice, access the bottom
seat cushion per Repair Instructions so that the i installed:
•
•

Front passenger’s seat heating / CIS mat part number, and its
Change Index number can be determined.

To access the label’s information, loosen seat mounting, open the central connector, fold seat to the back, completely.

In this example, the BMW Part Number 2 654 847
is shown (circled).
The corresponding KDN (Revision) Index
number “AI01” is shown (circled).

2

Attachment 1 to SI B72 01 25

May 2025

5. Seat CIS Mat Check One (1)
Obtain the vehicle’s passenger seat heater/CIS mat part number and its KDN (Revision) index “AI” number that is
currently installed in the vehicle.
Vehicle Seat Option and Seat Accessory Configurations / Install Seat CIS Mat Wiring Repair Kit Matrix
04T7 Massage function, driver / fr.
passenger
04T7 Massage function, driver / fr.
Passenger

G11

0456 Comfort seat w/memory

G11

0456 Comfort seat w/memory

0453 Climate-controlled seats, front

Series

Seat Options
Comfort Seat w/Memory +
+ Massage
Comfort Seat w/Memory +
+ Massage
Comfort Seat w/Memory +
+ Massage
Comfort Seat w/Memory +
Ventilation + Massage
Comfort Seat w/Memory +
Ventilation + Massage
Comfort Seat w/Memory +
Ventilation + Massage

Seat Option Codes

Part Number

Change Index (less than