NHTSA ID Number: 11018552
Manufacturer Communication Number: B720125
TSB/Document Date: 2025-05-26
Summary
A situation may occur where the front passenger seat
is not occupied; however, a “fasten seat belt” warning and a front passenger seat
air bag deactivation message appears. If the situation is currently present, sit in the seat
and move the seat
to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat
occupancy detection transmitting fault (moisture)
5/12/25, 11:09 AM
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SIB 72 01 25
G1X/G3X FALSE ALERT RF SEAT
OCCUPIED W BELT UNBUCKLEDEXTENDED LIMITED WARRANTY
☐
☐
2025-05-01
THIS REPAIR IS MOBILE FRIENDLY
THIS REPAIR IS REMOTE SOFTWARE UPGRADE (RSU) FRIENDLY
This Service Information bulletin (Revision 01) supersedes SI B72 01 25 dated April 2025
What’s New:
Title updated.
Repair Procedure attachment updated.
MODEL
E-Series
Model Year
G11
2016 to 2019
G12
G12
G12
G12
G12
G12
G12
G12
G30
G30
G30
G30
G30
G30
2016 to 2019
2017 to 2019
2016 to 2019
2016 to 2019
2017 to 2019
2017 to 2019
2017 to 2018
2017 to 2018
2017 to 2018
2017 to 2018
2017 to 2018
2017 to 2018
2018
2018
G30
G32
2018
2018
Model Description
750i xDrive (Canadian
vehicles registered in the US)
740Li Sedan
740Li xDrive Sedan
750Li Sedan
750Li xDrive Sedan
BMW
ALPINA B7 xDrive
M760Li xDrive Sedan
740Le xDrive Sedan
740Le xDrive Sedan
530i Sedan
530i xDrive Sedan
540i Sedan
540i xDrive Sedan
M550i xDrive Sedan
530e iPerformance Sedan
530e xDrive iPerformance
Sedan
640i xDrive Gran Turismo
Production Dates (**see below)
October 16, 2015 to June 11, 2018
July 30, 2015 to June 20, 2018
February 9, 2016 to June 20, 2018
October 19, 2015 to June 20, 2018
July 1, 2015 to June 20, 2018
June 14, 2016 to June 20, 2018
September 5, 2016 to June 19, 2018
June 16, 2016 to February 23, 2018
June 16, 2016 to February 23, 2018
November 3, 2016 to June 25, 2018
November 3, 2016 to June 25, 2018
November 9, 2016 to June 25, 2018
November 9, 2016 to June 25, 2018
January 11, 2017 to June 20, 2018
February 22, 2017 to June 25, 2018
February 23, 2017 to June 25, 2018
July 1, 2017 to June 25, 2018
Note: The Model information above is for informational purposes only. It is not the only deciding factor;
see the Eligible Vehicles information below.
Eligible Vehicles
(**) Not all the Vehicle Models in the above Model Year(s) are included. For certain Models, inclusion is
dependent and determined by the “ending” production date information listed above.
To assist you in identifying those vehicles that have this component-specific extended limited warranty (ELW)
coverage ELW, the following Vehicle Comment will show in the VIN-specific Warranty Vehicle Inquiry (WVI).
US Market Model Vehicles
SI B72 01 25 (RC 65 77 90 06 00): For this vehicle, the Supplemental Restraint Systems
(SRS) Front Passenger’s Seat
Occupancy Capacitive Interior Sensor (CIS) Mat for defects in
materials and/or workmanship that causes a false seat
occupancy alert to occur has been
extended to 10 years / 120,000 miles as determined from the vehicle's original in-service /
first delivery date. This coverage is subject to the same vehicle eligibility requirements,
limitations, and exclusions that apply to the BMW
New Vehicle Limited Warranty. Issues
Copyright ©2025 BMW
of North America, Inc.
about:blank
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OCCUPIED W BELT UNBUCKLED-EXTENDED LIMITED WARRANTY
related to this component’s seat
heating function are excluded under this extended
coverage.
Canadian Market Model Vehicle (G11) – Registered in the US
SI B72 01 25 (RC 65 77 90 06 00) (G11 Canadian Market Vehicle Model): For this vehicle, the
Supplemental Restraint Systems (SRS) Front Passenger’s Seat
Occupancy Capacitive
Interior Sensor (CIS) Mat for defects in materials and/or workmanship that causes a false
seat
occupancy alert to occur has been extended to 10 years / 120,000 miles as determined
from the vehicle's original in-service / first delivery date. This coverage is subject to the
same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW
New
Vehicle Limited Warranty. Issues related to this component’s seat
heating function are
excluded under this extended coverage.
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice of
Extended Limited Warranty coverage in the WVI “Vehicle Comments” section.
If you have ELW eligibility and/or coverage questions, please contact the Warranty department through IDS by
selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to performing any repair.
SITUATION
A situation may occur where the front passenger seat
is not occupied; however, a “fasten seat belt” warning and
a front passenger seat
air bag deactivation message appears.
If the situation is currently present, sit in the seat
and move the seat
to a slightly different position. The POL
(Passenger Occupancy Light) light should now function correctly.
In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module
(ACSM) fault is stored:
930A1C - Front passenger seat
occupancy detection transmitting fault (moisture)
CAUSE
Any, or all, of the following can contribute to this situation:
Possible Causes
Electronic devices (For example, smart phones, laptops, tablets, etc) are
A. connected to the vehicle’s USB charging port, or cigarette lighter power as a
power supply and then placed on the passenger seat
.
Coverage
N/A
B.
The passenger seat
is wet/fluid contaminated (e.g., very high humidity, wet
clothing, spilled liquids, or rain from open windows/sunroofs).
N/A
C.
Insufficient shielding of the seat
heater/CIS mat wiring**.
ELW
D.
Ground connection for the seat
heater/CIS mat is not fully secured
ELW
Component and Issue-Specific Extended Limited Warranty (ELW)
For the eligible vehicles, BMW
of North America, LLC (BMW
NA) is extending the limited warranty for the repair
described in this Service Information Bulletin to:
10 years / 120,000 miles as determined from the vehicles original first in-service / delivery date
This component and issue-specific limited warranty extension applies to defects in materials or workmanship.
This coverage applies to the specific vehicle (VIN), the remaining portion of the ELW is transferrable to each
subsequent owner, and it is subject to the same vehicle eligibility requirements, limitations, and exclusion
Copyright ©2025 BMW
of North America, Inc.
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OCCUPIED W BELT UNBUCKLED-EXTENDED LIMITED WARRANTY
criteria that applies to the BMW
New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Note: This bulletin is notice of a limited warranty extension. This is NOT a notice of a Recall or Service
Action.
There is no immediate repair required unless the BMW
vehicle is currently experiencing this problem.
Customer Notification Letter
Even though this is NOT a Recall, BMW
NA is sending VIN-specific customer notification letters.
Note: Causes items A, B, other seat
CIS mat system-related components/seat
heating, and/or other
SRS issues are excluded from this extended coverage.
CORRECTION
Front Passenger’s Seat
Capacitive Interior Sensor (CIS) Mat
Consultation with the customer whether objects were possibly laid on the front passenger seat
, or the seat
was
subjected to moisture (e.g., from rain through an open window, wet clothes or towel, or the spilling of fluids on
the seat
cushion surface).
Perform a non-invasive check for moisture/stains on the seat
and at the CIS evaluation electronics module
electrical connector
.
Check the seat
CIS mat’s ground connection and re-secure it as necessary.
If there are no obvious moisture/stains, the next step is to check the vehicle’s installed seat
heater/CIS mat
sensor part number and its revision index number against a corresponding matrix.
The matrix will help you determine if the installation of the seat
CIS mat wiring repair kit is required to address
an inadequate shielding condition with the seat
occupancy CIS mat’s connection wiring.
Note: Replacing the CIS electronics and / or
the ACSM module will not correct this issue.
PROCEDURE
Note: Before performing this seat
heating wiring repair kit retrofit/installation procedure and submitting
a claim, first confirm that the vehicle has one of the above coverage notices in the Warranty Vehicle
Inquiry’s (WVI) Vehicle Comments section.
Also review the Repair History (Claims) section below in the WVI to confirm that a prior claim for this
wiring repair kit retrofit/installation procedure has not already been submitted and accepted. This would
include Repair Code 52 10 90 01 00 claim submissions.
Use AIR to identity the vehicle’s installed seat
option, and to determine if there are also any optional seat![]()
accessories installed, this information
is required
other
steps
later inAmerica,
the procedure.
Copyright
©2025
BMW![]()
of North
Inc.
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OCCUPIED W BELT UNBUCKLED-EXTENDED LIMITED WARRANTY
AIR’s Optional Equipment Listings
Applicable Option Codes
G11
0456 Comfort seat
with
memory
G11
0456 Comfort seat
with
memory
G12
Base – Standard Seat
/No Code
G12
G12
G12
G30
G32
G30
G32
G30
G32
0453 Climate-controlled
seats
, front
0456 Comfort seat
with
memory
0456 Comfort seat
with
memory
0453 Climate-controlled
seats
, front
0456 Comfort seat
with
memory
0453 Climate-controlled
seats
, front
04T7 Massage
function, driver / fr.
passenger
04T7 Massage
function, driver / fr.
Passenger
04T7 Massage
function, driver / fr.
passenger
481 – Sports seat![]()
0456 Comfort seat
with
memory
0456 Comfort seat
with
memory
0453 Climate-controlled
seats
, front
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TSB/Document ID: B720125
Replacement Service Bulletin Number:
MFR Communication Date: 2025-05-01
MFR Internal Campaign ID/Software Version: 6577900600
Communication Type: Warranty Program/Extension
NHTSA Components: AIR BAGS
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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