T-SB-0036-25

April 11, 2025

2026 Crown Pre-Delivery Service (PDS)
Service
Category

General

Section

Pre-Delivery Service

Market USA

Applicability
YEAR(S)

MODEL(S)

2026

Crown

ADDITIONAL INFORMATION

Introduction

Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer
feedback indicates the following areas deserve special attention when performing PDS:


Careful inspection for paint chips/scratches and body dents/dings.



Proper operation of electrical accessories (including interior light, clock, and radio reset).



Interior cleanliness.



Proper function of mechanical systems.

The PDS process helps identify potential vehicle concerns before customer delivery. After
completing the PDS process, maintain accurate PDS records by ensuring the required documents
listed below are completed and recorded in accordance with Toyota Warranty Policy.


GTS+ Health Check.



Completed PDS Check Sheet.



Battery Charge Test Print Out.



GTS+ Tire Pressure Information.

Customer retention and proper maintenance of vehicles are and have always been a major focus
for Toyota. To help remind customers that regular service is essential to the proper maintenance
of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing
this, customers will be reminded to return to your dealership for service. Your current service
reminder sticker may be used. (See PDS Check Sheet item 7 of “Final Inspection and Cleaning.”)
This bulletin contains the PDS procedures that apply specifically to 2026 model year
Crown vehicles.
Refer to T-SB-0023-25, the universal Check Sheet that contains PDS steps that apply to all
2026 model year Toyota vehicles. To properly perform a complete PDS, you must complete all
procedures contained in this TSB as well as the universal PDS Check Sheet.
In addition, if the vehicle is stored for over 30 days, refer to T-SB-0009-25, Long-Term Vehicle
Storage Guidelines.

© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 05/07/2025

Page 1 of 10

T-SB-0036-25

April 11, 2025

Page 2 of 10

2026 Crown Pre-Delivery Service (PDS)
Introduction (continued)

Refer to the table below for a definition of terms that may be used in this bulletin.
Table 1.
TERM

ACRONYM

DEFINITION

Conventional Vehicle

CV

A vehicle with only a gasoline engine for propulsion

Electrified Vehicle

EV

A vehicle that utilizes a hybrid, plug-in hybrid, fuel cell, or
battery electric system for propulsion

Hybrid Electric Vehicle

HEV

Plug-in Hybrid Electric Vehicle

PHEV

Battery Electric Vehicle

BEV

Fuel Cell Electric Vehicle

FCEV

A vehicle with both a hydrogen fuel cell and a HV Battery

State of Charge

SOC

The remaining capacity available in a battery

12-Volt

12V

Standard 12V battery used to power electrical systems
separate from high voltage components

High Voltage

HV

HV Battery used to power the electrified vehicle

A vehicle with both a gasoline engine and a HV Battery
A vehicle with both a gasoline engine and a HV Battery that
can be charged externally
A vehicle with only a HV Battery that can be charged externally

© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 05/07/2025

T-SB-0036-25

April 11, 2025

Page 3 of 10

2026 Crown Pre-Delivery Service (PDS)
Table of Contents



Warranty Policy ..........................................................................................................................4



Warranty Information ..................................................................................................................4



Required Tools & Equipment......................................................................................................4



D/C Cut Fuse Installation ...........................................................................................................5



Front License Plate and Mounting Bracket Installation* ..............................................................6



Front Emergency Towing Eyelet Removal and Hole Cover Installation ......................................6



Installation of Rubber Body Plugs ..............................................................................................8



Tire Pressure Warning System (TPWS) Initialization ..................................................................9



Seating Position Control ECU Initialization .................................................................................9



Head Unit System Reset ............................................................................................................9



Customize ACC Function .........................................................................................................10



Dealer Contact Information for Call Dealer Head Unit Function ...............................................10



Navigation — Set Date & Time by GPS ...................................................................................10
*If applicable.

© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 05/07/2025

T-SB-0036-25

April 11, 2025

Page 4 of 10

2026 Crown Pre-Delivery Service (PDS)
Warranty Policy

If the need for additional repairs or adjustment is noted during PDS, the required service should
be performed under warranty. Reimbursement will be managed under the warranty policy.
The Warranty Policy and Procedures Manual requires that you maintain the completed
Check Sheet in the customer’s file. If you cannot produce a completed form for each retailed
vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject
to debit.
An additional Repair Order completed in conjunction with normal PDS MUST have time
punch/flags for service. If multiple repairs are performed, separate time flags MUST be punched
for each repair.

Warranty Information
OP CODE

DESCRIPTION

MODEL

TIME

OFP

T1

T2

001013

Pre-Delivery Service (PDS)

Crown

1.1

–

–

–

Required Tools & Equipment
REQUIRED EQUIPMENT

SUPPLIER

Techstream ADVi*
Techstream Lite

PART NUMBER

QTY

TSADVUNIT
ADE

Techstream Lite (Green Cable)

TSLITEPDLR01

1

TSLP2DLR01

*Essential SST.

NOTE
 Only ONE of the Techstream units listed above is required.
 GTS+ software version 2025.01.005.02 or later is required.
 Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787 or by visiting TIS – Diagnostics – Tools & Equipment – Techstream Order Portal.

© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 05/07/2025