K6-250425 Other

CONFIDENTIAL

Page
1 of 1
Date
Apr. 25, 2025
Our ref.
K6-250425
Motorcycle Service Department

Overseas Service Division

8686, Miyakoda-cho, Hamana-ku, Hamamatsu-shi, Shizuoka, Japan 431-2102

Tel: 81-53-528-8118, Fax: 81-53-528-8141
TO:

Suzuki Motorcycle Distributors

ATTN.: Managing Director

Service Manager
SUBJECT: DR-Z400 Fuel Feed Hose Replacement in Distributor Warehouse

Dear Sirs and Madams,

This letter is to inform you of Fuel Feed Hose Replacement for the DR-Z400

before retail sale of the stock units in distributor warehouse.

We were informed from our production plant that the fuel hose retainer that is

currently installed may interfere with the harness when the fuel tank is removed/

assembled, causing the lock to come off.

Therefore, Suzuki Motor Corporation (SMC) requests you to replace the Fuel Feed

Hose of DR-Z400 stock units.

If any affected vehicle is delivered without repair done by any chance, it must

NOT be dealt with in this repair work. In that case, please let us know

immediately along with VIN already retailed.

We apologize for any inconvenience this may cause to you. Your kind

understanding and cooperation will be highly appreciated.

Very truly yours,
Shinji Ishikawa

Division Manager

Overseas Service Division

Suzuki Motor Corporation
CONFIDENTIAL

Page
2 of 2
Proposed schedule

We would like to request you of the repair schedule as follows.

(1) Check stock status at your warehouse

(2) Stop delivery to dealers and retail sale at your dealers

(3) Confirm repair work procedure

(4) Decide repair work date

(5) Perform a repair work

(6) Report completion to SMC

(7) Once the repair work is done, destroy replaced parts and unused parts at your

responsibility to prevent reuse.

1. Affected Model
Model: DR-Z400

Affected VINs and quantity: Please refer to the VIN list (ANNEX1).

Please fill “Inspection result” and “Completion date” in ANNEX1, and send it back

to us after you complete the work.

2. Warranty Reimbursement Information
All cost including the labor cost and any other costs (ex. space fee, labor cost

for forklift, temporary workers, etc.) will be reimbursed upon your statement.

Please submit actual cost to SMC.

The following information is a reference to Labor hours for repair work.

Claim category

2 (Campaign)

Trouble Code

97-K6

Basic Code

DH9999

Flat

Model

Causal Part Name

Causal Part No. Q’ty Rate

(Hr)*

DR-Z400
HOSE COMP, FUEL
15810-37L01
0
1.0
* Flat Rate hours include unpacking and repacking of the crates

3. Replacement parts
Replacement parts will be shipped and send you shipping information separately.

4. Repair Instruction
The repair instruction of ANNEX2 will be sent you separately via File-bin.

5. Attachment
ANNEX1: (Country)_VIN_List

ANNEX2: REPAIR_INSTRUCTION_OF_

DR-Z400_Fuel_Feed_Hose_Replacement.docx
END

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