NHTSA ID Number: 11016781
Manufacturer Communication Number: T-SB-0013-24 Rev1
TSB/Document Date: 2025-04-08
Summary
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
It is required to select AT LEAST two managers.
Each request MUST receive approval by one manager.
Figure 4.
Opening Smart Access in GTS+
Review the GTS+ and TIS screenshots in this bulletin.
NOTE
If ALL keys are lost, refer to the applicable Repair Manual and follow the process for establishing
communication. It may also be necessary to maintain communication during the entire procedure by
actions such as pushing the doorjamb courtesy switch or flashing the high beams. Do NOT cycle the
engine switch to keep the ECU awake.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
T-SB-0013-24
Rev1
March 4, 2024
Page 9 of 37
Smart Key Immobilizer Reset and Add/Remove Key
Opening Smart Access in GTS+ (continued)
1. Connect GTS+ to the vehicle.
If the ignition CANNOT be turned on or the information does NOT automatically populate,
choose the appropriate vehicle model and year and enter the VIN in ALL capital letters.
NOTE
If the battery is low of charge, attaching a battery charger may be necessary to maintain battery
voltage during Immobilizer Reset.
The battery diagnostic tool MUST be used in Power Supply Mode to maintain battery voltage
at 13.5V while flash reprogramming the vehicle.
For details on how to use the battery diagnostic tool, refer to the DCA-8000 Instruction Manual
located at TIS – Diagnostics – Tools & Equipment – Battery Diagnostics.
Figure 5.
© 2025 Toyota
Motor Sales, USA
Submitted to NHTSA on 03/07/2025
T-SB-0013-24
Rev1
March 4, 2024
Page 10 of 37
Smart Key Immobilizer Reset and Add/Remove Key
Opening Smart Access in GTS+ (continued)
2. After connecting to the vehicle, Select System Select from the main menu, then select the
Smart Access or Smart Key ECU.
Figure 6.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
T-SB-0013-24
Rev1
March 4, 2024
Smart Key Immobilizer Reset and Add/Remove Key
Pre-approved Immobilizer Reset
Please review the GTS+ and TIS screenshots in this bulletin.
1. Select Smart Code Reset from the Utility menu.
Figure 7.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
Page 11 of 37
T-SB-0013-24
Rev1
March 4, 2024
Smart Key Immobilizer Reset and Add/Remove Key
Pre-approved Immobilizer Reset (continued)
2. Read the warning, check I agree, then
select Next.
Figure 8.
3. Open the driver’s door, check
I understand, then select Next.
Figure 9.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
Page 12 of 37
T-SB-0013-24
Rev1
March 4, 2024
Smart Key Immobilizer Reset and Add/Remove Key
Pre-approved Immobilizer Reset (continued)
4. Select Get Pass-Code.
Figure 10.
5. Copy may be selected to copy the seed
number to the computer’s clipboard.
Figure 11.
6. Select Send to open a link to TIS.
Does the manager approval file for this VIN
exist in your TIS inbox?
YES — Go to section
Approved Immobilizer Reset.
NO — Open the approval file in your TIS
inbox and enter the most recent
seed number to get the
passcode and continue to step 7.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
Page 13 of 37
T-SB-0013-24
Rev1
March 4, 2024
Smart Key Immobilizer Reset and Add/Remove Key
Pre-approved Immobilizer Reset (continued)
7. Make sure the Immobilizer Reset tab
is selected.
Figure 12.
8. Enter the password and click Login.
9. Fill in the required information, then select Next.
Figure 13.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
Page 14 of 37
T-SB-0013-24
Rev1
March 4, 2024
Page 15 of 37
Smart Key Immobilizer Reset and Add/Remove Key
Pre-approved Immobilizer Reset (continued)
10. AFTER two or more managers are selected, select Submit.
NOTE
It is required to select AT LEAST two managers.
Each request MUST receive approval from one manager.
Figure 14.
11. After manager approval is received, go to the Approved Immobilizer Reset section on pg. 17.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
T-SB-0013-24
Rev1
March 4, 2024
Smart Key Immobilizer Reset and Add/Remove Key
Manager Approval
Please reference the TIS screenshots in this bulletin.
1. AFTER the request is submitted, one of the
authorized dealer managers will locate the
technician’s request in their TIS home
page inbox.
Figure 15.
2. Select the title to open the Request.
3. Read the Request Approval Policy, then
check the boxes AFTER the indicated tasks
are completed.
Figure 16.
4. Select Approve to send the approval to
the technician.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
Page 16 of 37
T-SB-0013-24
Rev1
March 4, 2024
Smart Key Immobilizer Reset and Add/Remove Key
Approved Immobilizer Reset
Please reference the GTS+ and TIS screenshots in this bulletin.
1. AFTER approval is received by
management, open the TIS inbox and
locate the Immobilizer Reset Request.
Figure 17.
2. Select the title to open the approval.
NOTE
It is recommended to retrieve the
passcode from the GTS+ connected to the
vehicle as the seed number and passcode
work together.
AFTER approval is received by
management, multiple resets can be
performed for a single VIN. Each attempt
will create a NEW seed number and
resultant passcode.
3. Select the Immobilizer Reset link.
Figure 18.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
Page 17 of 37
T-SB-0013-24
Rev1
March 4, 2024
Smart Key Immobilizer Reset and Add/Remove Key
Approved Immobilizer Reset (continued)
4. Make sure the Immobilizer Reset tab
is selected.
Figure 19.
5. Enter the password and select Login.
6. Enter the GTS+ software version and paste the seed number from GTS+.
7. Select Next.
Figure 20.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
Page 18 of 37
T-SB-0013-24
Rev1
March 4, 2024
Smart Key Immobilizer Reset and Add/Remove Key
Approved Immobilizer Reset (continued)
8. Retrieve the passcode in the
location shown.
Figure 21.
NOTE
Do NOT resubmit another approval for this
vehicle if the file from management has
been received in TIS and it shows the
approval status for the given VIN.
Open the approval file and enter a NEW
seed number to get the unique passcode
for each attempt.
9. AFTER retrieving the passcode,
copy and paste it (with no additional blank
spaces) into the Pass-Code Number box
and select Next.
Figure 22.
NOTE
AFTER selecting Next, another passcode will
be requested.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
Page 19 of 37
T-SB-0013-24
Rev1
March 4, 2024
Smart Key Immobilizer Reset and Add/Remove Key
Approved Immobilizer Reset (continued)
10. Select Get Pass-Code.
Figure 23.
11. Select Send to open a link to TIS.
Figure 24.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
Page 20 of 37
T-SB-0013-24
Rev1
March 4, 2024
Page 21 of 37
Smart Key Immobilizer Reset and Add/Remove Key
Approved Immobilizer Reset (continued)
12. Enter the password in the Add/Remove Key
tab and select Login.
Figure 25.
NOTE
Make sure the Add/Remove Key tab
is selected.
13. AFTER the boxes are filled in with the information from the previous GTS+ screen,
select Submit.
Figure 26.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
T-SB-0013-24
Rev1
March 4, 2024
Smart Key Immobilizer Reset and Add/Remove Key
Approved Immobilizer Reset (continued)
14. The bolded passcode can be copied and
pasted back into GTS+.
Figure 27.
15. Copy and paste the number (with no
additional spaces) into the Pass-Code
Number box and select Next.
Figure 28.
© 2025 Toyota Motor Sales, USA
Submitted to NHTSA on 03/07/2025
Page 22 of 37
T-SB-0013-24
Rev1
March 4, 2024
Smart Key Immobilizer Reset and Add/Remove Key
Approved Immobilizer Reset (continued)
16. AFTER a confirmation message pops up, select Yes.
Figure 29.
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
- 【FOR END USER & DIYERS】 This error code reader AL319 is...
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...
- 🔥🔥🔥🚀 【2026 Professional All-System Diagnostic...
- 🛠【28+ Essential Service Resets & Special Functions...
- ⚡ 【Advanced Bidirectional Active Test for Precise Fault...
- 🌐 【Wide Vehicle Coverage & 2026 New Car Support with...
- 💻 【Powerful Hardware & FCA
SGW Bypass for Enhanced...
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: T-SB-0013-24 Rev1
Replacement Service Bulletin Number:
MFR Communication Date: 2025-02-10
MFR Internal Campaign ID/Software Version: T-SB-0013-24 Rev1
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
- 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford, for Lincoln, and for Mazda ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
- 🔥 Historical lowest pr-ice now on sa-le--hot se-lling.
- 【🎈𝗜𝗙𝟳𝟰𝟱 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝘀 𝟲 𝗲𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗿𝗲𝘀𝗲𝘁 𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝘀—𝗔𝗕𝗦 𝗕𝗹𝗲𝗲𝗱𝗶𝗻𝗴, 𝗢𝗶𝗹 𝗥𝗲𝘀𝗲𝘁, 𝗘𝗣𝗕, 𝗦𝗔𝗦, 𝗧𝗵𝗿𝗼𝘁𝘁𝗹𝗲 𝗥𝗲𝗹𝗲𝗮𝗿𝗻, 𝗮𝗻𝗱 𝗕𝗠𝗦—𝗽𝘂𝘁𝘁𝗶𝗻𝗴 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹-𝗴𝗿𝗮𝗱𝗲 𝗺𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 𝗯𝗮𝗰𝗸 𝗶𝗻 𝘆𝗼𝘂𝗿 𝗵𝗮𝗻𝗱𝘀.】Spongy brakes? Stuck oil light? Parking brake won't release? Off-center steering? Rough idle after battery disconnect? Draining battery? IF745 handles all with a few taps. One tool covers six dealer-level resets, saving hundreds in labor costs. ❗ NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨ 𝗜𝗙𝟳𝟰𝟱 𝗴𝗼𝗲𝘀 𝗯𝗲𝘆𝗼𝗻𝗱 𝗯𝗮𝘀𝗶𝗰 𝗰𝗼𝗱𝗲 𝗿𝗲𝗮𝗱𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝟭𝟬 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗲𝗱 𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝘀—𝗗𝗧𝗖 𝗟𝗼𝗼𝗸𝘂𝗽, 𝗜/𝗠 𝗥𝗲𝗮𝗱𝗶𝗻𝗲𝘀𝘀, 𝗙𝗿𝗲𝗲𝘇𝗲 𝗙𝗿𝗮𝗺𝗲, 𝗟𝗶𝘃𝗲 𝗗𝗮𝘁𝗮, 𝗢𝟮𝗦, 𝗢𝗕𝗠, 𝗘𝗩𝗔𝗣, 𝗮𝗻𝗱 𝗺𝗼𝗿𝗲. 】Pulling a code tells you something is wrong. IF745 tells you what the code means, when the fault happened, and what data surrounds it. Pass emissions with one I/M Readiness tap. Freeze the fault moment with Freeze Frame. Monitor live sensor data in real time. Turn cryptic codes into clear answers.
- 【🛒 𝗜𝗙𝟳𝟰𝟱 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝘀 𝗳𝘂𝗹𝗹-𝘀𝘆𝘀𝘁𝗲𝗺 𝗱𝗶𝗮𝗴𝗻𝗼𝘀𝘁𝗶𝗰𝘀 𝗮𝗰𝗿𝗼𝘀𝘀 𝗮𝗹𝗹 𝗺𝗼𝗱𝘂𝗹𝗲𝘀—𝗲𝗻𝗴𝗶𝗻𝗲, 𝗔𝗕𝗦, 𝗮𝗶𝗿𝗯𝗮𝗴, 𝘁𝗿𝗮𝗻𝘀𝗺𝗶𝘀𝘀𝗶𝗼𝗻, 𝘀𝘁𝗲𝗲𝗿𝗶𝗻𝗴, 𝘀𝘂𝘀𝗽𝗲𝗻𝘀𝗶𝗼𝗻, 𝗯𝗼𝗱𝘆 𝗲𝗹𝗲𝗰𝘁𝗿𝗼𝗻𝗶𝗰𝘀, 𝗮𝗻𝗱 𝗺𝗼𝗿𝗲. 】Warning lights on but you don't know why? Skip the $100+ diagnostic fee at the shop. Run a complete self-check from your driveway. IF745 reads and clears fault codes, retrieves ECU info, and displays live data from every accessible module—delivering a full vehicle health report in minutes, without leaving home.
- 【✅𝗜𝗙𝟳𝟰𝟱 𝗳𝗲𝗮𝘁𝘂𝗿𝗲𝘀 𝗮 𝟳-𝗶𝗻𝗰𝗵 𝗱𝗶𝘀𝗽𝗹𝗮𝘆, 𝗲𝗿𝗴𝗼𝗻𝗼𝗺𝗶𝗰 𝗱𝗲𝘀𝗶𝗴𝗻, 𝗪𝗶-𝗙𝗶 𝘂𝗽𝗱𝗮𝘁𝗲𝘀, 𝗮𝗻𝗱 𝘇𝗲𝗿𝗼 𝘀𝘂𝗯𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻 𝗳𝗲𝗲𝘀 𝗳𝗼𝗿 𝗵𝗮𝘀𝘀𝗹𝗲-𝗳𝗿𝗲𝗲 𝗱𝗶𝗮𝗴𝗻𝗼𝘀𝘁𝗶𝗰𝘀.】Large screen means no squinting. Intuitive navigation and customizable data displays put key info at your fingertips. Wi-Fi delivers lifetime free updates without a computer. No recurring fees. No hidden costs. Just a reliable tool that works as hard as you do.
This product presentation was made with AAWP plugin.