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Technical Service Bulletin
56 Tail light collides with rear lid, paint is coming off rear lid below tail light
United States 444 Volkswagen of America, Inc. (6444)
[Status | Released for publishing

Release date Mar 10, 2025
New customer code

Object of complaint Complaint type [Position]

. . > lide - . paint, paintwork -> paint separation -

body attachments and installations -> lids -> rear lid entire paint structure

body attachments and installations -> lids paint, paintwork [|
body -> vehicle front, back -> lock carrier cover appearance, surface -> scratch
body attachments and installations -> doors, lids operation -> noises, vibrations -> noise

rear lid power closing

body attachments and installations -> lids -> rear lid paint, paintwork -> clear coat separation | |
body attachments and installations -> lids -> brand emblem .

water drain hose component, automotive fluids -> damaged

body attachments and installations -> lids -> rear lid A A

boot/grommet component, automotive fluids -> chafing
body attachments and installations -> lids -> rear lid . . .
boot/grommet component, automotive fluids -> chafing
lighting, signaling -> exterior lighting -> rear lamps -> functionality -> no function left
body/rear lid tail lamp change-over

lighting, signaling -> exterior lighting -> rear lamps -> functionality -> no function right
body/rear lid tail lamp change-over

janting. signaling -> exterior lights -> tail lamp -> tail lamp appearance, surface -> scratch
lighting, signaling -> exterior lights -> tail lamp -> tail lamp component, automotive fluids -> .

right

lens cracked/broken

ee . ing ~ a . , component, automotive fluids -> .
lighting, signaling -> exterior lights -> tail lamp bulb socket cracked/broken left inner
lighting, signaling -> exterior lights -> tail lamp bulb socket component, automotive fluids -> damaged
body attachments and installations -> lids -> rear lid appearance, surface -> corrosion/rust [|
New workshop code

Object of complaint Complaint type [Position]
body attachments and installations -> lids -> rear lid |appearance, surface -> corrosion/rust | |
lighting, signaling -> exterior lights -> tail lamp dimensional accuracy -> gap dimension incorrect

Vehicle data

Q4 e-tron

Sales types

[rap*laozfa |
[rap*jaozsfa |
Q4 Sportback e-tron

Sales types

aozja |
aoa |
Documents

vehicle_data_master.doc

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Technical Service Bulletin Transaction No.: 2071125/2
55 Tail light collides with rear lid, paint is coming off rear lid below tail light Release date: Mar 10, 2025
Condition
REVISION HISTORY
revision [oso [Punoe
2 Revised title (Updated text)
Revised Condition (Updated to text)
Revised Technical Background (Updated text and images)
Revised Production Solution (Updated to text)
Revised Service (Updated to text and images)
Required Parts and Tools (Updated to image and text)
08/04/2023 | Initial publication
Customer states:
Paint is coming off the rear lid below the taillight.
Rust is forming on the rear lid below the taillight.
Workshop findings:
The taillight collides with the rear lid.
Gap between taillight and rear lid is too small.
Technical Background
The gap between the taillight and rear lid is too small; - a SS c
this causes the taillight to chafe against the paintwork on | Saas aa .
the rear lid (refer to Figure 1). bo =
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Figure 1. Taillight chafing against the paintwork on the
rear lid.
Production Solution

Optimization in contact area between taillight and rear lid || Rg =
(Refer to Figure 2). = —-
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Figure 2. Optimized contact area between taillight and
rear lid.
Service
Any damage to the painted surface and/or corrosion protective surface on the rear lid will need to be repaired.
Arrange this repair through your Audi Certified Collision Center. Before releasing the vehicle for the paint repair
the buffers on the tail lamp will need to be modified to prevent subsequent paint damage.
1. After repairing the gat? {
paintwork, modify the at
taillight. a ‘ ‘
Please remove the buffer s As i | hy
foam from the taillight (refer my
to Figure 3).
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Fa ma g4
i ‘
B |
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Figure 3. Remove the buffer foam from the taillight.
2. Cut the old buffer foam into 5 eal y \
two pieces and secure t i)
these in their new position Pa ;, , |
with double-sided adhesive i i
tape, e.g. AKL 440 02 (refer i , /
to Figure 4). BM / =)
P f aif {
Fo 4 acl.
ee i
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j ce) —_— s -
Figure 4. Buffer foam in their new position.

3. After installation, there must |" 7 - ra a
be a gap between the DN — |
taillight and the rear lid - EGA
(refer to Figure 5). " A o. %
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ad > es s
Sie
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fii :
Figure 5. Gap between the taillight and the rear lid.
4. Observe required Ra -
documentation: ssh
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When billing, please always = . rte ait
attach photos/videos that — - TELET LS, aera
clearly shows the complaint 1
to DOC-IT. To ensure a
reference to the vehicle, the > —
image/video must: 3)
Include the VIN and date. =
Must not be edited. ae
Should be in focus and a
taken with sufficient light. A ‘ sania Tintin:
high resolution is not as HN TTT TTT TAA
necessary. OF 1 2) aay 4s sp 7 si ‘
If appropriate, please mark Sed — —____ a ih
the location of the problem : , een. a ia ie
so that parts analysis has a vin: A, 10222 ia }
clear reference to the Ll —— dq
complaint. Please ensue Oe Toe Ea ct
that the photo Figure 6. Observe required documentation.
documentation does not
show any persons and/or
face, license plates, or
customer data.
Warranty
Claim Type: + Ifthe vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Isenice number: [559
Damage Code: 0001
Labor Operations: Trunk lid parts remove and reinstall for painting |5559 6505 See SRT with
associated
operations
Modify tail lamp foam buffers, including part with | 9432 4199 10 TU

double-sided tape rs
L001 1600
(Solid paint)
L002 1600
Sublet labor operation listed in Outside Labor | | 270 TU
(Metallic paint)
L003 1600
(Pear! paint)
Road test prior to the service procedure
Road test after the service procedure
Claim Comment: As per TSB 2071125/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number Part Description
8D0853419F Self-adhesive backing
2 1 3
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4

38-4 —37
24
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> 22 22
44 aN / ?
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Additional Information
All parts and service references provided in this TSB (2071125) are subject to change and/or removal.
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