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NHTSA ID Number: 11016513

Manufacturer Communication Number: TSB_2059157_2

TSB/Document Date: 2025-04-04


Summary

This TSB provides a problem description and repair guidance for a specific malfunction in the windshield wiper system.


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Technical Service Bulletin

Topic 92 Wiper knocks against A pillar

Market area

United States 444 VolkswageneBay logo of America, Inc. (6444)

Brand AudieBay logo

Transaction No. |2059157/2

Level EH

Status Released for publishing

Release date Mar 21, 2025

New customer code

control operation -> wiper blade reverse position

Object of complaint Complaint type Position
body attachments and installations -> wiper/washer system dimensional accuracy -> too high left
control operation -> wiper arm service position
body attachments and installations > wiper/washer system dimensional accuracy -> too high right
control operation -> wiper arm service position
body attachments and installations -> wiper/washer system dimensional accuracy -> too low left
control operation -> wiper arm park position y
body attachments and installations -> wiper\washer systems -> | dimensional accuracy ->
wiper arm impact\overlapping
body attachments and installations -> wiper/washer system . -

. . ce dimensional accuracy -> too low left
control operation -> wiper arm service position
body attachments and installations -> wiper/washer system . -

. . . se dimensional accuracy -> too low right
control operation -> wiper arm service position
body attachments and installations -> wiper/washer system dimensional accuracy -> too low right
control operation -> wiper arm park position y 9
body attachments and installations -> wiper/washer system dimensional accuracy -> too high left
control operation -> wiper arm park position
body attachments and installations -> wiper/washer system dimensional accuracy -> too high right
control operation -> wiper arm park position
body attachments and installations -> wiper/washer system functionality -> no function left
control operation -> wiper blade reverse position
body attachments and installations -> wiper/washer system functionality -> no function right
control operation -> wiper blade reverse position
body attachments and installations -> wiper/washer system functionality -> no function front

body attachments and installations -> wiper/washer system
control operation -> afterwiping

component, automotive fluids ->
operating travel too long

body attachments and installations -> wiper/washer system
control operation -> afterwiping

functionality -> operation sequence
incorrect

New workshop code

arm

incorrectly

Object of complaint Complaint type Position
body attachments and installations -> wiper\washer systems -> wiper | functionality -> adjusted left

arm incorrectly

body attachments and installations -> wiper\washer systems -> wiper | functionality -> adjusted right
arm incorrectly 3

body attachments and installations -> wiper\washer systems -> wiper | functionality -> adjusted front

Vehicle data
Q3

Sales types

Type|MY |Brand|Designation

Engine code

Gearbox code

Final drive code

F3* |2019/A

*

*

*

F3* |2020|A

*

*

*

Documents

Document name

master.xml

attachment jpg

note.jpg

vehicle_data_master.doc

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Technical Service Bulletin Transaction No.: 2059157/2
92 Wiper knocks against A pillar Release date: Mar 21, 2025
Condition

REVISION HISTORY

Revision | Date Purpose

2 - Revised title (Change to text)

Revised Condition (Change to text)

Revised Technical Background (Change to text)

Revised Production Solution (Change to text)

Revised Service (Change to text)

Revised Warranty (Corrected labor operations and SRTs)
Revised Required Parts and Tools (Remove parts table)

Revised Additional Information (Remove TSB reference)

1 04/10/2020 | Initial publication

Customer states:

* The wiper blade knocks against the A pillar when wiping, particularly at high speeds. This is not the dirty edge
wiping function.

Workshop findings:

* The wiper blade knocks against the A pillar when wiping, particularly at high speeds.
Technical Background
The mechanical and electrical overall tolerance of the individual components is greater than the window length.

Production Solution
Gradual introduction from week 07/2020.

Service
Software and hardware change to wiper motor (S0050/H063). Replace the wiper motor with rods (83B955023A).

Warranty
Claim Type: + Ifthe vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number: 9225
Damage Code: 0011

1

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TSB/Document ID: TSB_2059157_2

Replacement Service Bulletin Number:

MFR Communication Date: 2025-03-21

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE:BODY

MFR Component System:

MFR Component Subsystem:


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