NHTSA ID Number: 11016497
Manufacturer Communication Number: Circular_19N8_20250328
TSB/Document Date: 2025-04-04
Summary
Removed expiration date, Updated part numbers in parts and claiming sections, General circular updates
NOTE
•
These repair instructions may differ from the labor operations and labor times listed in ELSA.
•
Damages resulting from improper repair or failure to follow these work instructions are the dealer’s
responsibility and are not eligible for reimbursement under this action.
•
This procedure must be read in its entirety prior to performing the repair.
•
Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not
identically match all affected vehicles.
•
Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
•
When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate
inside the shop to avoid temperature-related component damage/breakage.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi
dealer. 2025 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
19N8 Page 8 of 18
Required Tools
Battery Tester/Charger
-VAS5908(or equivalent charger
with a current rating of at
least 90A)
Diagnostic Tester
-VAS6150X/VAS6160X(or equivalent)
Torque Wrench
5-50Nm
Torque Wrench 1783
2-10Nm
-VAG1331-
-VAG1783-
(or equivalent)
(or equivalent)
Hose Clamps - Up To
25mm
-3094(or equivalent)
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi
dealer. 2025 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
19N8 Page 9 of 18
Repair Instruction
Section A - Check for Previous Repair
•
Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen.
TIP
On the date of repair, print this screen and keep a
copy with the repair order.
•
Confirm the Campaign/Action is open . If the status is closed, no further work is
required.
•
Note the Applicable Criteria ID for use
in determining the correct work to be done and
corresponding parts associated.
CRITICAL REPAIR STEP
STOP!
All campaigns/actions with a repair available must be
performed in order of the Start date . The
oldest should be performed first (unless otherwise
noted in the repair instructions).
Proceed to Section B
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi
dealer. 2025 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
19N8 Page 10 of 18
Section B – Remove Connector Plug and Install After-run Coolant Pump
Remove engine cover:
•
Carefully pull the engine cover off the ball pins
one after the other in direction of . Do
not pull sharply on the engine cover or pull it to
one side.
Remove intake air hose:
•
Loosen the hose clamps and
remove the air duct hose.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi
dealer. 2025 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
19N8 Page 11 of 18
Remove connector plug:
•
Carefully cut and discard tie wrap.
•
Disconnect and discard connector plug
from connector .
Inspect connector to after-run coolant pump -V51-:
•
•
Check the wiring connector AND the coolant
pump connector housing for the following:
o
Signs of overheating
o
Pin corrosion
o
Coolant intrusion
The wiring connector housing, pins and seals
must be replaced if the connector housing is
found damaged at the time of repair.
Qty.
Part Number
1
000-979-940
2
000-979-941
1
000-979-034-E
Part Description
Butt connector for
0.5 mm wire
Butt connector for
1.0 mm wire
0.5 mm wire
1
000-979-159-E
1.0 mm wire
3
3C0-972-741
1
4H0-973-703
Connector housing
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi
dealer. 2025 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
19N8 Page 12 of 18
Removing after-run coolant pump -V51-:
WARNING
Risk of scalding due to hot steam and hot
coolant.
•
The coolant system is under pressure when
the engine is warm.
•
Cover the coolant bottle cap with a cloth
and then open it slowly to release the
pressure.
•
Loosen the hose clamps .
•
Clamp off the coolant hoses with the -3094and remove hoses from the after-run coolant
pump.
TIP
Removing the coolant hoses from the after-run
coolant pump before removing the pump from the
engine will make removal and installation of the
pump/bracket assembly easier.
•
Disconnect the connector .
•
Remove the nut free up the ground wire,
and then remove the double bolt.
•
Remove the nut .
TIP
An extendable magnet may be required to ensure
nut isn’t dropped during removal.
•
The new after-run coolant pump comes with an
updated bracket already installed. Bolts
will not require removal.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi
dealer. 2025 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
19N8 Page 13 of 18
Installing new after-run coolant pump -V51-:
NOTE
Due to the new location of the connector on the new
pumps, the after-run coolant pump wiring harness
may have to be routed so it does not come
into contact with the pump coolant hose.
TIP
When installing nut , a swivel socket may not
clear the coolant hose fitting.
•
Attach securing nut to index finger using
some sealant cord (“dum-dum”).
•
Position securing nut on stud with index
finger.
•
If necessary, hold securing nut from above
with a flat-bladed screwdriver and at the
same time screw on securing nut with index
finger until a socket can be used on the nut.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi
dealer. 2025 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
19N8 Page 14 of 18
•
Install new after-run coolant pump/bracket
assembly.
•
Criteria 01 vehicles only:
o
Remove bolts and rubber
grommets w/ sleeves from original
pump and transfer to the new pump
and bracket.
o
Toque bolts to 2.7 Nm.
•
Install nut and torque to 9 Nm.
•
Install double bolt at location and torque to
9 Nm.
•
Install ground wire.
•
Install nut at location and torque to 9 Nm.
•
Install hoses and secure hose clamps .
CAUTION
STOP!
Before plugging in the connector for the after-run
coolant pump, make sure there is no coolant inside
the connector housing of the after-run coolant
pump.
•
Connect connector .
Proceed to Section C
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi
dealer. 2025 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
19N8 Page 15 of 18
Section C – Engine Control Module Software Update
NOTE
Prior to launching the VAS Diagnostic Tester and starting an update, ensure the following conditions are met;
The ODIS software is completely up to date.
Refer to the “Current ODIS Service Version” circular found in Elsa2Go Service References.
The battery charger is connected to the vehicle battery and remains connected for the duration of the
software update.
•
Battery voltage must remain above 12.5 volts (or higher, if directed in the work instructions) for
the duration of the software update. Failure to do so may cause the update to fail, which could result
in damage to the control module. Control modules damaged by insufficient voltage will not be
covered.
The screen saver and power saving settings are off.
•
Failure to do so may result in the tester entering power save mode during the software update, which
could result in damage to the control module.
The VAS Diagnostic Tester is plugged in using the supplied power adapters.
•
Under no circumstances should the tester be used on battery power alone during the software
update. Failure to do so may result in the tester powering off during the update, which could result
in damage to the control module.
Flash process through “Audi
Flashing” not Guided Fault Finding (GFF).
•
DO NOT USE Guided Fault Finding (GFF) to perform this flash. Using GFF will cause the flash to
take longer. Requests for additional time will not be considered.
The VAS Diagnostics Interface MUST ONLY be connected to the tester with a USB cable.
•
Performing a software update using a Bluetooth or Wi-Fi connection increases the risk of losing
connection during the update, which could result in damage to the control module.
It also greatly increases the time required to perform the update. Requests for additional time or
parts will be denied if the GFF log shows the update was performed using Bluetooth or WiFi.
NOTE
•
All campaign software updates must be completed during a single, standalone ODIS Diagnostic Session.
You must fully complete this campaign and send all logs before beginning any other campaigns or
operations.
•
If there are any ODIS “Hot-Fix” patches installed, they must be removed from the scan tool before beginning
this operation. ODIS “Hot-Fix” patches may affect the update process.
WARNING
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a serious risk that personal injury
may result if contact is made with spinning fan blades. Keep hands and all objects away from Radiator Fan(s) during
Update Process!
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi
dealer. 2025 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
19N8 Page 16 of 18
IMPORTANT
To Update-Programming using SVM, review and follow instructions in Technical Bulletin 2011732: Software
Version Management (SVM) Operating Instructions for the US, or 2037026: Working with the Software Version
Management (SVM) for Canada.
The SVM Process must be completed in its entirety so the database receives the update confirmation response. A
warranty claim may not be reimbursed if there is no confirmation response to support the claim.
•
Switch off all consumers, air conditioning, heater blower motor, lights, heated seats, etc.
•
Connect battery charger.
•
Ensure the latest version of ODIS is downloaded.
•
Ensure diagnostic head is connected to ODIS tester via USB cable.
•
Move selector lever to P.
•
Use operating mode, FLASH.
o
Communication path = CAN
•
Select “SVM – Code Input”.
•
Enter SVM code 19N8B008 and follow the on screen prompts.
•
Ensure the diagnostic log is sent to GFF Paperless after completion.
Proceed to Section D
IMPORTANT
If the software update fails for any reason, ODIS feedback must be sent prior to further diagnosis. This ensures the
failure/error is reported. Failure to do so may result in non-payment of consequential requests for additional time or
parts.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi
dealer. 2025 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
19N8 Page 17 of 18
Section D – Campaign Stamp
•
Once the campaign has been completed, the
technician should stamp the repair order.
•
Stamps are available for ordering through the
Compliance Label Ordering Portal (item#
AUD4927ENG or AUD4927FRE).
Proceed to Section E
Item#: AUD4927ENG
OR
Item # AUD4927FRE
Section E - Parts Return/Disposal
Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local
requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and
the Part Destruction and Core Disposition Report for Canada.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi
dealer. 2025 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
19N8 Page 18 of 18
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TSB/Document ID: Circular_19N8_20250328
Replacement Service Bulletin Number:
MFR Communication Date: 2025-03-27
MFR Internal Campaign ID/Software Version: 19N8
Communication Type: Service Campaign
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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