NHTSA ID Number: 11015479
Manufacturer Communication Number: 25-HA-001H
TSB/Document Date: 2025-03-11
Summary
Certain Elantra (CN7 and CN7A) vehicles may experience the following conditions: • Lack of airflow coming from the forward-facing center vents • Mode actuator not changing airflow direction after various inputs • Popping/snap noise when switching between different modes If any of the conditions above exist, follow the repair procedure in this bulletin to replace the ventilator lever.
GROUP
NUMBER
HVAC
DATE
Technical Service Bulletin
25-HA-001H
MODEL(S)
MARCH 2025
ELANTRA
(CN7, CN7A)
VENTILATOR LEVER INSPECTION & REPLACEMENT
SUBJECT:
Description: Certain Elantra (CN7 and CN7A) vehicles may experience the following conditions:
•
•
•
Lack of airflow coming from the forward-facing center vents
Mode actuator not changing airflow direction after various inputs
Popping/snap noise when switching between different modes
If any of the conditions above exist, follow the repair procedure in this bulletin to replace the ventilator
lever.
Applicable Vehicles:
• 2021–2024MY Elantra (CN7) produced 12/24/2020 – 11/28/2023 (VIN starts with ‘KMH’)
• 2021–2023MY Elantra (CN7A) produced 09/25/2020 – 05/25/2023 (VIN starts with ‘5NP’)
Parts Information:
Model
Elantra
(CN7, CN7A)
Part Name
Part Number
Figure
Remarks
Ventilator Lever
97153-AA000
QTY: 1
Steering Wheel
Lock-Bolt
56115-B1000
QTY: 1
A-Pillar Clip
85815-C1100
QTY: 2
Trim Fastener
82315-2P000
Trim Clip - MTG
84747-3Y000
Replace
only if
broken or
damaged
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
VENTILATOR LEVER INSPECTION & REPLACEMENT
SUBJECT:
Required Equipment/Supplies:
Name
Figure
Remarks
Panel/Trim Remover
Standard shop equipment
NOTE: This fastener or similar tool must be used for removing the front pillar trim.
Warranty Information:
Model
Elantra
(CN7, CN7A)
Op. Code
97153F00
Operation
Ventilator Lever
Replacement
Op.
Time
Causal Part
Nature
Code
Cause
Code
2.8
M/H
Refer to WEBLTS
for applicable part
to labor op code
combination
A32
ZZ4
NOTE 1: Normal warranty applies.
NOTE 2: Submit claim on Claim Entry Screen as “Warranty” type.
NOTE 3: Take a picture of the warrantable defect. Op times include VIN, Mileage, and Repair
validation photo(s) as outlined in the Digital Documentation Policy.
NOTE 4: The incident parts are subject to callback through the normal Warranty Technical Center
(WTC) parts return process. Claim is subject to debit if the part is not returned.
NOTE 5: If a part is found in need of replacement while performing this TSB and the affected part is
still under warranty, submit a separate claim using the same repair order. If the affected part is out of
warranty, submit a Prior Approval request for goodwill consideration prior to performing the work.
TSB #: 25-HA-001H
Page 2 of 10
SUBJECT:
SUBJECT:
VENTILATOR LEVER INSPECTION & REPLACEMENT
Service Procedure:
DIGITAL DOCUMENTATION
This TSB includes Repair validation photos. Refer to the latest Warranty Digital Documentation
Policy for requirements.
! CAUTION
Wear gloves to prevent hand injuries when removing parts.
NOTICE
• Use a plastic trim removal tool to prevent damage to interior trim when removing components.
• Replace any damaged clips or pin-type retainers.
Service Procedure Flowchart
Vehicle In
Ventilator Lever Inspection
• Lack of airflow from forward-facing
center vents
• Mode actuator not changing airflow
direction after various inputs
• Popping/snap noise when switching
between different modes
No
Are any of the
above conditions
present?
If vehicle has any other condition, this
bulletin does NOT apply.
Yes
Replace the Ventilator Lever per
instructions in this TSB.
Repair vehicle per shop manual
instructions for the specific condition.
Vehicle Out
TSB #: 25-HA-001H
Page 3 of 10
SUBJECT:
VENTILATOR LEVER INSPECTION & REPLACEMENT
SUBJECT:
Ventilator Lever Inspection
1.
Turn ON the A/C or heater.
2.
Set the airlow to floor mode (A) only.
A
A
3.
Change the mode actuator to the forwardfacing vent mode (B) and verify if airflow is
coming from the center vents.
Electronic (Automatic)
Knob Type (Manual)
B
A
B
B
• If there is airflow out of the center vents, but
other concerns are present, this TSB does
NOT apply. Diagnose and repair per the
shop manual.
• If NO airflow is present from the forwardfacing center vents, or a popping/snap
noise is heard when switching modes,
replace the ventilator lever.
Proceed to Ventilator Lever Replacement.
TSB #: 25-HA-001H
Page 4 of 10
SUBJECT:
VENTILATOR LEVER INSPECTION & REPLACEMENT
SUBJECT:
Ventilator Lever Replacement
1.
Record customer’s audio presets, then
disconnect the negative (–) battery terminal
(A).
A
Tightening Torque:
2.
lb-ft
6.5
lb-in
78
N.m
8.8
Remove the main crash pad assembly (B) by
referring to the shop manual:
• Body (Interior and Exterior) >
Crash Pad > Main Crash Pad Assembly >
Repair procedures
B
Main Crash Pad Assembly
Tightening Torque:
lb-ft
16
N.m
21
NOTICE
Follow all instructions and torque
specifications closely.
TSB #: 25-HA-001H
Page 5 of 10
SUBJECT:
VENTILATOR LEVER INSPECTION & REPLACEMENT
SUBJECT:
NOTICE
Use a trim removal tool, such as the one
shown (C), to prevent damage to internal
trim and components.
C
NOTICE
Be sure to replace the existing clips (D)
with new ones when removing or
replacing the front pillar trim
(P/N: 85815-C1100, 82315-2P000).
D
3.
4.
Press the lock pin and disconnect the
passenger’s airbag (PAB) connectors (E).
E
Remove the main crash pad assembly and
locate the mode actuator (F) on the driver’s
side.
F
TSB #: 25-HA-001H
Page 6 of 10
SUBJECT:
SUBJECT:
5.
VENTILATOR LEVER INSPECTION & REPLACEMENT
Remove the fasteners and remove the mode
door actuator (F) and cam mode guide (G).
F
G
6.
Remove the ventilator lever screw (H) and
remove the ventilator lever arm (I).
I
H
TSB #: 25-HA-001H
Page 7 of 10
SUBJECT:
SUBJECT:
7.
VENTILATOR LEVER INSPECTION & REPLACEMENT
Remove the screw and washer (J) from the old
ventilator lever and place it onto the new part
and reinstall the new ventilator lever onto the
HVAC box.
J
8.
DIGITAL
DOCUMENTATION
Using STUI, take a photo of the OLD
ventilator lever arm with the last 6
digits of the VIN and the date of repair
on a piece of paper.
Upload the photo to STUI.
TSB #: 25-HA-001H
Page 8 of 10
SUBJECT:
VENTILATOR LEVER INSPECTION & REPLACEMENT
SUBJECT:
9.
Before reinstalling the mode actuator and
guide, inspect the position of the floor door
lever (K).
NG
K
If the floor door lever is horizontal as shown
(NG), then correct the position by pushing the
lever downward as shown in the second photo
(GOOD).
GOOD
K
10.
Reinstall the cam mode guide and actuator in
the reverse order of removal.
11.
Reinstall the main crash pad in the reverse
order of removal.
NOTICE
• Make sure the crash pad fits onto the
guide pins correctly.
• Before tightening the bolts, make sure
the crash pad wire harnesses are NOT
pinched.
• Make sure the connectors are plugged
in properly, and the antenna lead is
connected properly.
• Make sure that each of the assembly
components operates properly.
• Replace any damaged clips or pin type retainers (crash pad side cover
clip P/N: 84747-3Y000)
TSB #: 25-HA-001H
Page 9 of 10
SUBJECT:
VENTILATOR LEVER INSPECTION & REPLACEMENT
SUBJECT:
12.
Reinstall all components in the reverse order
of removal.
NOTICE
When reinstalling the steering wheel, be
sure to replace the steering wheel lock
bolt (L) with a new one
(P/N: 56115-B1000).
L
Refer to the shop manual:
•
Steering System > Steering Wheel >
Repair procedures
Tightening Torque:
lb-ft
36
N.m
49
13.
Verify proper operation of the heating and air
conditioning vents.
14
Service procedure is complete.
TSB #: 25-HA-001H
Page 10 of 10
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TSB/Document ID: 25-HA-001H
Replacement Service Bulletin Number:
MFR Communication Date: 2025-03-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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