NHTSA ID Number: 11015324
Manufacturer Communication Number: 2075821/1
TSB/Document Date: 2025-03-07
Summary
New Continental
GT and New Continental
GTC - Window drop glass operation. Condition: • Incorrect operation / function of the front and / or rear window drop glass • Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal • DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings
respond via the previously opened DISS query and await feedback before conducting any further work ensuring the following
question is answered and included within the DISS query
Question:
Did the drop door glass operational issue occur when opening or closing the door
Or
Whilst operating the applicable window?
NOTICE
NOTE TO PRODUCT SUPPORT: In the event a DISS query is received with a complaint relating to drop glass operational
issues after the instructions within this TPI have been conducted to completion and the issue is still evident, please second
level the DISS query to the Body and Trim Senior Engineer and await feedback before responding to the retailer
Warranty
Warranty type
110 or 910
Damage service number
64 38
Damage code
00 12
Time to conduct initial checks
Labour operation code
64 38 02 00
Time
30 TU
Time to conduct window seal checks
Labour operation code
57 63 01 01
Time
20 TU
Time to conduct the front and rear glass set procedure (left and right hand side)
Labour operation code
64 40 16 01
Time
620 TU
Water leak test
Labour operation code
64 38 01 99 (Use this code when conducting the water leak test)
Time
20 TU
Post repair road test
Labour operation code
01 21 00 01
Time
30 TU
Required Parts and Tools
Reference ETKA where required
#
Side glass measurements GT 25MY for Campaign ED18
Interlock (Z-Axis)
Vehicle Position
Dimension -X- Before SVM
A 50 mm from division bar
B 150 mm from division bar
Front quarter glass
Front of door drop glass
7.5 mm ± 1 mm
8 mm ± 1 mm
C 50 mm from rear of door drop glass
Rear of door drop glass
8 mm ± 1 mm
D 50 mm from rear drop glass division bar
Front of rear quarter glass
8 mm ± 1 mm
E 50 mm from rearmost section of rear drop glass
Rear of rear quarter glass
8 mm ± 1 mm
Interlock (X-Axis)
Vehicle Position
Dimension -X- Before SVM
4 50 mm from the top of the window
Rear door quarter glass
strip to front door drop
glass edge
11 mm ± 1 mm
5 50 mm from the waistrail seal
Rear door quarter glass
strip to front door drop
glass edge
11 mm ± 1 mm
Profile (Y-Axis)
Vehicle Position
Dimension -X- Before SVM
1 50 mm from division bar
Front quarter glass
10 mm ± 1 mm
2 150 mm from division bar
Front of door drop glass
10 mm ± 2 mm
3 50 mm from rear of door drop glass
Rear of door drop glass
10 mm ± 2 mm
6 50 mm from rear drop glass division bar
Front of rear quarter glass
10 mm ± 2 mm
7 50 mm from rearmost section of rear drop glass
Rear of rear quarter glass
10 mm ± 2 mm
8 50mm forwards of rear of front drop glass (waist
rail gap)
Rear of door drop glass
5mm ± 1mm
9 50mm rearward of front of rear drop glass (waist
rail gap)
Front of rear quarter glass
5mm ± 1mm
Profile (Y-Axis)
Vehicle Position
Dimension -X- Before SVM
4 50mm from top of division bar
Front drop glass to rear
quarter glass
+0 mm / – 2.5 mm
5 50mm from bottom of division bar
Front drop glass to rear
quarter glass
+0 mm / – 2 mm
After SVM
After adjustment (if
required)
After SVM
After adjustment (if
required)
After SVM
After adjustment (if
required)
After SVM
After adjustment (if
required)
#
Side glass measurements GTC 25MY for Campaign ED18
Interlock (Z-Axis)
Vehicle Position
Dimension -X-
1 50 mm from division bar
2 100 mm from division bar
Front quarter glass
Front of door drop glass
7.5 mm ± 1 mm
8.5 mm ± 1 mm
3 50 mm from rear of door drop glass
Rear of door drop glass
8.5 mm ± 1 mm
6 50 mm from rear drop glass division bar
Front of rear quarter glass
8.5 mm ± 1 mm
7 100 mm from where the hood meets the brightware Rear of rear quarter glass
Vehicle Position
Dimension -X-
4 50 mm from the top of the window
Rear door quarter glass strip to
front door drop glass edge
11 mm ± 1 mm
5 50 mm from the waistrail seal
Rear door quarter glass strip to
front door drop glass edge
11 mm ± 1 mm
Interlock (X-Axis) Roof Down
Vehicle Position
Dimension -X-
4 50 mm from the top of the window
Rear door quarter glass strip to
front door drop glass edge
11 mm ± 1 mm
5 50 mm from the waistrail seal
Rear door quarter glass strip to
front door drop glass edge
11 mm ± 1 mm
Profile (Y-Axis)
Vehicle Position
Dimension -X-
1 50 mm from division bar
Front quarter glass
10 mm ± 1 mm
2 100 mm from division bar
Front of door drop glass
14 mm ± 2 mm
8 50mm forwards of rear of front drop glass (waist
rail gap)
Rear of door drop glass
5mm ± 1mm
9 50mm rearward of front of rear drop glass (waist
rail gap)
Front of rear quarter glass
5mm ± 1mm
Profile (Y-Axis) Roof Up
Vehicle Position
Dimension -X-
4 50mm from top of division bar
Front drop glass to rear quarter
glass
+0 mm / – 2.5 mm
5 50mm from bottom of division bar
Front drop glass to rear quarter
glass
+0 mm / – 2 mm
Profile (Y-Axis) Roof Down
Vehicle Position
5 50mm from bottom of division bar
After SVM
After adjustment (if
required)
Before SVM
After SVM
After adjustment (if
required)
Before SVM
After SVM
After adjustment (if
required)
Before SVM
After SVM
After adjustment (if
required)
Before SVM
After SVM
After adjustment (if
required)
Before SVM
After SVM
After adjustment (if
required)
10 — 16mm
Interlock (X-Axis) Roof Up
4 50mm from top of division bar
Before SVM
Dimension -X-
Front drop glass to rear quarter
glass
+0 mm / – 2.5 mm
Front drop glass to rear quarter
glass
+0 mm / – 2 mm
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TSB/Document ID: 2075821/1
Replacement Service Bulletin Number:
MFR Communication Date: 2025-02-24
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY
MFR Component System:
MFR Component Subsystem:
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