NHTSA ID Number: 11014892
Manufacturer Communication Number: 24B57
TSB/Document Date: 2025-03-04
Summary
Certain 2024 Model Year F-150 Vehicles Trailer Towing Capacity
Si tiene preguntas o inquietudes, comuníquese con nuestro equipo de
conserjería de Ford
al 1-833-807-3673 y uno de nuestros representantes
estará encantado de ayudarlo. El horario comercial es de lunes a viernes,
de 8:30 a. m. a 5:30 p. m. (hora del Este). Usuarios de TTY/TDD, llamen al
número que aparece utilizando el Servicio de retransmisión de
telecomunicaciones marcando 711.
Si desea contactarnos por internet, nuestra dirección es Ford.com/Support.
Gracias por su continua lealtad a Ford Motor Company.
División de Servicio al Cliente
Copyright 2025 Ford Motor Company
Ford Motor Company
Customer Service Division
PO Box 1904
Dearborn, Michigan 48121
Customer Satisfaction Program 24B57
February 2025
Mr. John Sample
123 Main Street
Anywhere, USA 12345
VIN: 12345678901234567
At the time of your vehicle order or purchase, some of the original marketing material for your vehicle,
with the VIN shown above, included incorrect information. We apologize if this caused any
inconvenience, and we corrected the material immediately. Our commitment, together with your
dealer, is to provide you with the highest level of service and support. We want to show our
appreciation to you as a customer by offering you $100.
Why are you receiving
this notice?
Some of the original marketing material for your vehicle may have incorrectly
described the Tow/Haul package contents. Vehicles ordered with the
Tow/Haul package are only equipped with an “upgraded rear bumper” when
also equipped with the Max Trailer Tow Axle. This “upgraded rear bumper”
does not change vehicle operation or appearance and is only unique to allow
fitment of the Max Trailer Tow Axle feature and related components.
What will Ford do?
In the interest of customer satisfaction, Ford Motor Company is offering you
a payment of $100.
This offer will be in effect until February 28, 2026 regardless of mileage.
Rules and restrictions apply.
What should you do?
Visit FordOwnershipCare.com or scan the QR code to register and
request your payment. The unique PIN below will be needed to submit
your request. Please keep this document until the process is complete.
Website QR Code:
PIN:
Copyright 2025 Ford Motor Company
Can we assist you
further?
If you have questions or concerns, please contact our Ford Concierge
Team at 1-833-807-3673 and one of our representatives will be happy to
assist you. Business hours are Monday through Friday, 8:30AM – 5:30PM
(Eastern Time). TTY/TDD users, please call at the number listed using the
Telecommunication Relay Service by dialing 711.
If you wish to contact us through the internet, our address is
Ford.com/Support.
Thank you for your continued loyalty to Ford Motor Company.
Customer Service Division
Copyright 2025 Ford Motor Company
Ford Motor Company
División de Servicio al Cliente
PO Box 1904
Dearborn, Michigan 48121
Programa de satisfacción del cliente 24B57
Febrero 2025
Sr. Juan Pérez
Calle Principal 123
Ciudad, EE. UU. 12345
VIN: 12345678901234567
Al hacer el pedido o la compra de su vehículo, parte del material de marketing original de su vehículo,
con el VIN indicado anteriormente, incluía información incorrecta. Nos disculpamos si esto causó
algún inconveniente y corregimos el material inmediatamente. Nuestro compromiso, junto con el de
su distribuidor, es ofrecerle servicio y apoyo de alto nivel. Queremos mostrarle nuestro
agradecimiento como cliente ofreciéndole $100.
¿Por qué recibe este
aviso?
Es posible que parte del material de marketing original de su vehículo haya
descrito incorrectamente el contenido del paquete Tow/Haul. Los vehículos
solicitados con el paquete de Remolcar/Arrastrar no solo están equipados
con un "parachoques trasero mejorado", sino que también cuentan con el
eje de arrastre de remolque máximo. Este "parachoques trasero mejorado"
no cambia el funcionamiento o la apariencia del vehículo y solo es exclusivo
para permitir la instalación de la función de eje de remolque máximo y los
componentes relacionados.
¿Qué medidas
adoptará Ford?
Con el fin de satisfacer al cliente, Ford Motor Company le ofrece un pago de
$100.
Esta oferta estará vigente hasta el 28 de febrero de 2026
independientemente del kilometraje. Se aplican reglas y restricciones.
¿Qué debe hacer?
Visita FordOwnershipCare.com o escanea el código QR para
registrarte y solicitar tu pago. Necesitará el PIN único que se indica a
continuación para enviar su solicitud. Conserve este documento hasta que
finalice el proceso.
Código QR del sitio web:
PIN:
Copyright 2025 Ford Motor Company
¿Podemos hacer algo
más por usted?
Si tiene preguntas o inquietudes, comuníquese con nuestro equipo de
conserjería de Ford al 1-833-807-3673 y uno de nuestros representantes
estará encantado de ayudarlo. El horario comercial es de lunes a viernes,
de 8:30 a. m. a 5:30 p. m. (hora del Este). Usuarios de TTY/TDD, llamen al
número que aparece utilizando el Servicio de retransmisión de
telecomunicaciones marcando 711.
Si desea contactarnos por internet, nuestra dirección es Ford.com/Support.
Gracias por su continua lealtad a Ford Motor Company.
División de Servicio al Cliente
Copyright 2025 Ford Motor Company
Ford Motor Company
Customer Service Division
PO Box 1904
Dearborn, Michigan 48121
Customer Satisfaction Program 24B57
February 2025
Mr. John Sample
123 Main Street
Anywhere, USA 12345
VIN: 12345678901234567
At the time of your vehicle order or purchase, some of the original marketing material for your vehicle,
with the VIN shown above, included incorrect information. We apologize if this caused any
inconvenience, and we corrected the material immediately. Our commitment, together with your
dealer, is to provide you with the highest level of service and support. We want to show our
appreciation to you as a customer by providing you with a credit that you can use to purchase Ford
Accessories.
Why are you receiving
this notice?
Some of the original marketing material for your vehicle may have incorrectly
stated the Gross Combined Weight Rating (GCWR) and the maximum
conventional towing capacity for a vehicle with this trim series. The correct
GCWR for a vehicle with this trim series is 17,100 lbs., with a maximum
conventional towing capacity of 10,800 lbs., when properly equipped. Ford
notes that these numbers vary based on each specific vehicle configuration.
Additionally, vehicles ordered with the Tow/Haul package are only equipped
with an “upgraded rear bumper” when also equipped with the Max Trailer
Tow Axle. This “upgraded rear bumper” does not change vehicle operation
or appearance and is only unique to allow fitment of the Max Trailer Tow
Axle feature and related components.
Please note that all of the information contained on the door jamb label on
your vehicle is accurate.
What will Ford and
your dealer do?
In the interest of customer satisfaction, Ford Motor Company is offering a
$785 credit toward the purchase and installation of Ford Accessories.
This credit can be applied toward products, shipping, taxes, and installation
by a participating Ford dealer.
This credit is good through February 28, 2026, regardless of vehicle
mileage.
Copyright 2025 Ford Motor Company
What should you do?
Visit Ford.com/Accessories to use your $785 credit toward the purchase of
Ford Accessories for your F-150 Truck.*
Enter your unique discount code at checkout:
Please keep this document until your order is complete.
*This discount code can only be used one time and cannot be used across
multiple orders, any unused balance will be forfeit. This credit cannot be
combined with any other offers or discounts or with the redemption of
FordPass Reward Points. Only one discount code can be used per order
and per account. Fleet customers or customers with multiple vehicles
included in this program will receive multiple discount codes (one per
vehicle). These customers should use the guest checkout feature and are
still limited to only one discount code per order. An account is not required to
place an order. For additional terms and conditions visit
Ford.com/Accessories.
Can we assist you
further?
For questions about this program, please contact our Ford Concierge
Team at 1-833-807-3673 and one of our representatives will be happy to
assist you. Business hours are Monday through Friday, 8:30AM – 5:30PM
(Eastern Time).
For assistance with your Accessories order, please contact our Ford
Accessories team at 1-844-589-0060 and one of our representatives will be
happy to assist you. Business hours are Monday through Friday, 8:30AM 5:30PM (Eastern time).
TTY/TDD users, please call at the numbers listed using the
Telecommunication Relay Service by dialing 711.
If you wish to contact us through the internet, our address is
Ford.com/Support.
Thank you for your continued loyalty to Ford Motor Company.
Customer Service Division
Copyright 2025 Ford Motor Company
Ford Motor Company
División de Servicio al Cliente
PO Box 1904
Dearborn, Michigan 48121
Programa de satisfacción del cliente 24B57
Febrero 2025
Sr. Juan Pérez
Calle Principal 123
Ciudad, EE. UU. 12345
VIN: 12345678901234567
Al hacer el pedido o la compra de su vehículo, parte del material de marketing original de su vehículo,
con el VIN indicado anteriormente, incluía información incorrecta. Nos disculpamos si esto causó
algún inconveniente y corregimos el material inmediatamente. Nuestro compromiso, junto con
el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. Queremos mostrarle nuestro
agradecimiento como cliente proporcionándole un crédito que puede utilizar para comprar
accesorios Ford.
¿Por qué recibe este
aviso?
Es posible que parte del material de marketing original de su vehículo haya
indicado incorrectamente el peso bruto combinado nominal (GCWR) y la
capacidad máxima de remolque convencional para un vehículo con esta
serie de equipamiento. El GCWR correcto para un vehículo con esta serie
de equipamiento es de 17,100 libras, con una capacidad máxima de
remolque convencional de 10,800 libras, cuando está debidamente
equipado. Ford señala que estos números varían según la configuración
específica de cada vehículo.
Además, los vehículos solicitados con el paquete de Remolcar/Arrastrar
solo están equipados con un "parachoques trasero mejorado" cuando
también están equipados con el eje de arrastre de remolque máximo. Este
"parachoques trasero mejorado" no cambia el funcionamiento o la
apariencia del vehículo y solo es exclusivo para permitir la instalación de la
función de eje de remolque máximo y los componentes relacionados.
Tenga en cuenta que toda la información contenida en la etiqueta de la
jamba de la puerta de su vehículo es precisa.
¿Qué medidas
adoptarán Ford y su
concesionario?
Con el fin de satisfacer al cliente, Ford Motor Company ofrece un crédito de
$785 para la compra e instalación de Accesorios Ford.
Este crédito se puede aplicar a productos, envío, impuestos e instalación
por parte de un concesionario Ford participante.
Este crédito es válido hasta el 28 de febrero de 2026, independientemente
del kilometraje del vehículo.
Copyright 2025 Ford Motor Company
¿Qué debe hacer?
Visite Ford.com/Accessories para usar su crédito de $785 en la compra de
accesorios Ford para su camioneta F-150.*
Ingrese su código de descuento único al hacer el pago:
Conserve este documento hasta que su pedido esté completo.
*Este código de descuento solo se puede utilizar una vez y no se puede
aplicar a varios pedidos, cualquier saldo no utilizado se anulará. Este crédito
no se puede combinar con ninguna otra oferta o descuento ni con el canje
de puntos de recompensa FordPass. Solo se puede utilizar un código de
descuento por pedido y por cuenta. Los clientes de flotas o clientes con
múltiples vehículos incluidos en este programa recibirán múltiples códigos
de descuento (uno por vehículo). Estos clientes deben utilizar la función de
pago como invitado y aún están limitados a un solo código de descuento por
pedido. No es necesario tener una cuenta para realizar un pedido. Para
conocer los términos y condiciones adicionales, visite
Ford.com/Accessories.
¿Podemos hacer algo
más por usted?
Si tiene preguntas sobre este programa, comuníquese con nuestro
equipo de conserjería de Ford al 1-833-807-3673 y uno de nuestros
representantes estará encantado de ayudarlo. El horario comercial es de
lunes a viernes, de 8:30 a. m. a 5:30 p. m. (hora del Este).
Para obtener ayuda con su pedido de accesorios, comuníquese con
nuestro equipo de accesorios Ford al 1-844-589-0060 y uno de nuestros
representantes estará encantado de ayudarlo. El horario comercial es de
lunes a viernes, de 8:30 a. m. a 5:30 p. m. (hora del Este).
Los usuarios de TTY/TDD pueden llamar a los números indicados a través
del Servicio de Retransmisión de Telecomunicaciones al 711.
Si desea contactarnos por internet, nuestra dirección es Ford.com/Support.
Gracias por su continua lealtad a Ford Motor Company.
División de Servicio al Cliente
Copyright 2025 Ford Motor Company
Ford Motor Company
Customer Service Division
PO Box 1904
Dearborn, Michigan 48121
Customer Satisfaction Program 24B57
February 2025
Mr. John Sample
123 Main Street
Anywhere, USA 12345
VIN: 12345678901234567
At the time of your vehicle order or purchase, some of the original marketing material for your vehicle,
with the VIN shown above, included incorrect information. We apologize if this caused any
inconvenience, and we corrected the material immediately. Our commitment, together with your
dealer, is to provide you with the highest level of service and support. We want to show our
appreciation to you as a customer by providing you with a credit that you can use to purchase Ford
Accessories.
Why are you receiving
this notice?
Some of the original marketing material for your vehicle may have incorrectly
described the Tow/Haul package contents. Vehicles ordered with the
Tow/Haul package are only equipped with an “upgraded rear bumper” when
also equipped with the Max Trailer Tow Axle. This “upgraded rear bumper”
does not change vehicle operation or appearance and is only unique to allow
fitment of the Max Trailer Tow Axle feature and related components.
What will Ford and
your dealer do?
In the interest of customer satisfaction, Ford Motor Company is offering a
$100 credit toward the purchase and installation of Ford Accessories.
This credit can be applied toward products, shipping, taxes, and installation
by a participating Ford dealer.
This credit is good through February 28, 2026, regardless of vehicle
mileage.
What should you do?
Visit Ford.com/Accessories to use your $100 credit toward the purchase of
Ford Accessories for your F-150 Truck.*
Enter your unique discount code at checkout:
Please keep this document until your order is complete.
*This discount code can only be used one time and cannot be used across
multiple orders, any unused balance will be forfeit. This credit cannot be
combined with any other offers or discounts or with the redemption of
FordPass Reward Points. Only one discount code can be used per order
and per account. Fleet customers or customers with multiple vehicles
included in this program will receive multiple discount codes (one per
vehicle). These customers should use the guest checkout feature and are
Copyright 2025 Ford Motor Company
still limited to only one discount code per order. An account is not required to
place an order. For additional terms and conditions visit
Ford.com/Accessories.
Can we assist you
further?
For questions about this program, please contact our Ford Concierge
Team at 1-833-807-3673 and one of our representatives will be happy to
assist you. Business hours are Monday through Friday, 8:30AM – 5:30PM
(Eastern Time).
For assistance with your Accessories order, please contact our Ford
Accessories team at 1-844-589-0060 and one of our representatives will be
happy to assist you. Business hours are Monday through Friday, 8:30AM 5:30PM (Eastern time).
TTY/TDD users, please call at the numbers listed using the
Telecommunication Relay Service by dialing 711.
If you wish to contact us through the internet, our address is
Ford.com/Support.
Thank you for your continued loyalty to Ford Motor Company.
Customer Service Division
Copyright 2025 Ford Motor Company
Ford Motor Company
División de Servicio al Cliente
PO Box 1904
Dearborn, Michigan 48121
Programa de satisfacción del cliente 24B57
Febrero 2025
Sr. Juan Pérez
Calle Principal 123
Ciudad, EE. UU. 12345
VIN: 12345678901234567
Al hacer el pedido o la compra de su vehículo, parte del material de marketing original de su vehículo,
con el VIN indicado anteriormente, incluía información incorrecta. Nos disculpamos si esto causó
algún inconveniente y corregimos el material inmediatamente. Nuestro compromiso, junto con
el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. Queremos mostrarle nuestro
agradecimiento como cliente proporcionándole un crédito que puede utilizar para comprar
accesorios Ford.
¿Por qué recibe este
aviso?
Es posible que parte del material de marketing original de su vehículo haya
descrito incorrectamente el contenido del paquete Tow/Haul. Los vehículos
solicitados con el paquete de Remolcar/Arrastrar no solo están equipados
con un "parachoques trasero mejorado", sino que también cuentan con el
eje de arrastre de remolque máximo. Este "parachoques trasero mejorado"
no cambia el funcionamiento o la apariencia del vehículo y solo es exclusivo
para permitir la instalación de la función de eje de remolque máximo y los
componentes relacionados.
¿Qué medidas
adoptarán Ford y su
concesionario?
Con el fin de satisfacer al cliente, Ford Motor Company ofrece un crédito de
$100 para la compra e instalación de Accesorios Ford.
Este crédito se puede aplicar a productos, envío, impuestos e instalación
por parte de un concesionario Ford participante.
Este crédito es válido hasta el 28 de febrero de 2026, independientemente
del kilometraje del vehículo.
¿Qué debe hacer?
Visite Ford.com/Accessories para usar su crédito de $100 en la compra de
accesorios Ford para su camioneta F-150.*
Ingrese su código de descuento único al hacer el pago:
Conserve este documento hasta que su pedido esté completo.
*Este código de descuento solo se puede utilizar una vez y no se puede
aplicar a varios pedidos, cualquier saldo no utilizado se anulará. Este crédito
no se puede combinar con ninguna otra oferta o descuento ni con el canje
de puntos de recompensa FordPass. Solo se puede utilizar un código de
descuento por pedido y por cuenta. Los clientes de flotas o clientes con
Copyright 2025 Ford Motor Company
múltiples vehículos incluidos en este programa recibirán múltiples códigos
de descuento (uno por vehículo). Estos clientes deben utilizar la función de
pago como invitado y aún están limitados a un solo código de descuento por
pedido. No es necesario tener una cuenta para realizar un pedido. Para
conocer los términos y condiciones adicionales, visite
Ford.com/Accessories.
¿Podemos hacer algo
más por usted?
Si tiene preguntas sobre este programa, comuníquese con nuestro
equipo de conserjería de Ford al 1-833-807-3673 y uno de nuestros
representantes estará encantado de ayudarlo. El horario comercial es de
lunes a viernes, de 8:30 a. m. a 5:30 p. m. (hora del Este).
Para obtener ayuda con su pedido de accesorios, comuníquese con
nuestro equipo de accesorios Ford al 1-844-589-0060 y uno de nuestros
representantes estará encantado de ayudarlo. El horario comercial es de
lunes a viernes, de 8:30 a. m. a 5:30 p. m. (hora del Este).
Los usuarios de TTY/TDD pueden llamar a los números indicados a través
del Servicio de Retransmisión de Telecomunicaciones al 711.
Si desea contactarnos por internet, nuestra dirección es Ford.com/Support.
Gracias por su continua lealtad a Ford Motor Company.
División de Servicio al Cliente
Copyright 2025 Ford Motor Company
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Replacement Service Bulletin Number:
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- 【Versatile for most big Rigs: Commercial, Passenger & Beyond】Engineered for more than just trucks, this heavy duty scan tool offers extensive coverage for pickups, buses, trailers, and even marine vessels. From construction machinery (excavators, loaders) to agricultural equipment (tractors, harvesters), it provides a true all-in-one diagnostic solution.
- 【Plug-and-Play & No Subscription】Designed for the road! No WiFi, no batteries, and no complex App setup required. Simply plug it into your vehicle’s diagnostic port to start scanning immediately. Enjoy lifetime free software updates to keep your HD301 diesel truck scanner current with the latest vehicle models and features—without any hidden subscription fees—While overcoming language barriers with support for Spanish and English.
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
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