Open the hood.

•

Open the battery cover.

•

Attach the battery charger to the 12V battery charging posts.

•

Connect the VAS6150X/VAS6160X Diagnostic Tester to the vehicle.

•

Start the ODIS program.

•

In diagnostic address 8124, select the test plan, “8124 – Reset
over-the-air update warning.”

•

Follow the test plan instructions to restore vehicle operation.

•

Activate bus sleep:
o

Remove battery charger

o

Remove diagnostic interface from vehicle

o

Close all doors and hood

o

Lock vehicle with remote and leave vehicle locked for at
least five minutes.

•

Switch on ignition.

•

Reconnect diagnostic interface.

•

Continue to Step 2.

CRITICAL REPAIR STEP

STOP!
If the test plan fails to restore terminal 15 and/or vehicle’s rolling capability:
•

Do not attempt any additional test plans or repairs.

•

ODIS feedback must be sent.

•

A TAC case must be opened.

IMPORTANT
If communication with the vehicle is not possible at all:
•

Remove fuse SC41 for 10 seconds, then reinstall fuse.

•

Perform a new vehicle scan and check the availability of the control units.
o

If no control units are detected/reporting, diagnostic address 0019 must be manually identified.

o

Once DA 0019 is identified, make sure the software version is 9299.

o

If DA 0019 software version is 9299:

o



Update the software using SVM 4D82. DA 8124 should then be reachable.



Then repeat Step 1 in this bulleting to restore 15 power and rolling capability.

If DA 0019 software version is not 9299:


Do not attempt any additional test plans or repairs.



ODIS feedback must be sent.



A TAC case must be opened.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2025 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
OUJ9 Page 8 of 17

Step 2 - Check software version of module(s) updated during the OTA update
Control Unit

Diagnostic address

New Part Number

New Software Version

Application Server 1
System 1 Adaptive

8123

V04-007-006

0299

Application Server 1
System 2 Java

8124

V04-007-006-A

0299

Software Cluster
Embedded 1

C002

V04-007-006-B

0299

Software Cluster
Housekeeping 1

C003

V04-007-006-C

0299

Data Bus OBD Interface

0019

1EA-937-012-AB

0299

•

The above module(s) are updated during the OTA update.

•

Select the control module tab.

•

Find the listed control module(s) in the control module list.

•

Right click on the module(s) and select “Identify control module”
for all modules listed above.

•

Continue to Step 3.

Step 3 - Read out identification data
•

Read out the required extended identification data as follows:



Select the “Test Plan” tab.



Select “Self test.”



Select “Software version management.”



Select “Special actions.”



Select “8124 – Application server 1 system 2 Java.”



Select “8124 – Activate ORU trigger.”



Attach to the test plan and start the test plan.

•

Select the option to “Read out ECU ident.”

•

When prompted, enter the diagnostic address that has not yet
been updated via OTA.

•

Ensure the diagnostic log is sent to GFF Paperless.

•

Continue to Step 4.

NOTE
This step is needed to gather data for improvements on future OTA actions.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2025 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
OUJ9 Page 9 of 17

Step 4 – Update Software via SVM
NOTE
Prior to launching the VAS Diagnostic Tester and starting an update, ensure the following conditions are
met;
The ODIS software is completely up to date.
•

Refer to the “Current ODIS Service Version” circular found in Elsa2Go Service References.

The battery charger is connected to the vehicle battery and remains connected for the duration
of the software update.
•

Battery voltage must remain above 12.5 volts for the duration of the software update. Failure
to do so may cause the update to fail, which could result in damage to the control module.
Control modules damaged by insufficient voltage will not be covered.

The screen saver and power saving settings are off.
•

Failure to do so may result in the tester entering power save mode during the software
update, which could result in damage to the control module.

The VAS Diagnostic Tester is plugged in using the supplied power adapters.
•

Under no circumstances should the tester be used on battery power alone during the
software update. Failure to do so may result in the tester powering off during the update,
which could result in damage to the control module.

The VAS Diagnostics Interface MUST ONLY be connected to the tester with a USB cable.
•

Performing a software update using a Bluetooth or WiFi connection increases the risk of
losing connection during the update, which could result in damage to the control module.
It also greatly increases the time required to perform the update. Requests for additional time
or parts will be denied if the GFF log shows the update was performed using Bluetooth or
WiFi.

WARNING
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a serious risk that personal injury
may result if contact is made with spinning fan blades. Keep hands and all objects away from Radiator Fan(s)
during Update Process!

TIP
To Update-Programming using SVM, review and follow instructions in Technical Bulletin 2014603: Software
Version Management (SVM) Operating Instructions.
The SVM Process must be completed in its entirety so the database receives the update confirmation response.
A warranty claim may not be reimbursed if there is no confirmation response to support the claim.
NOTE
•

Damages resulting from improper repair or failure to follow these work instructions are the dealer’s
responsibility and are not eligible for reimbursement under this action.

•

Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2025 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
OUJ9 Page 10 of 17

NOTE
•

All campaign software updates must be completed during a single, standalone ODIS Diagnostic
Session. You must fully complete this campaign and send all logs before beginning any other campaigns
or operations.

•

If there are any ODIS “Hot-Fix” patches installed, they must be removed from the scan tool before
beginning this operation. ODIS “Hot-Fix” patches may affect the update process.

Before starting the software update, the following conditions must be met:
•

ODIS Service version MUST be completely up to date.

•

Refer to the current information found in Elsa2Go Service References on the following topics:
o

ODIS Feedback must be set up correctly.

o

Dealership’s internet firewall settings must meet the specified requirements.

o

ODIS user must have SFD access.

o

Windows Power Options must be set according to the ODIS tester setup directions.

•

Only one key can be in the vehicle when performing this software flash.

•

The vehicle key’s battery must be ok.

•

Any additional keys must be a minimum of 20 meters away from the vehicle.

•

The car MUST NOT be hooked up to a high-voltage charger.

•

If the work steps have to be interrupted for any reason, the best stopping point is at one of the bus sleep
steps.

CRITICAL REPAIR STEP

STOP!
Before starting programming, it is essential to perform the following actions for the -VAS5908- battery
charger.
The battery charger’s default setting will switch the charger off automatically after a period of time. To prevent
this, the following must be carried out.
Switch it OFF and then ON again each time the charger is connected.
The battery charger’s display must have switched off before it’s restarted.
The charging time can be changed in the charger’s settings menu (access code = 6161). Refer to the owner’s
manual for further information. DO NOT change any settings that will damage the charger or the vehicle.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2025 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
OUJ9 Page 11 of 17

CRITICAL REPAIR STEP

STOP!
•

Check for pre-existing faults.