NHTSA ID Number: 11013636
Manufacturer Communication Number: 22-NA-005
TSB/Document Date: 2025-02-05
Summary
This service bulletin provides information for dealers/technicians on Information on Opening / Closure Instructions for DDR (Damaged, Defective, Recalled) High Voltage Battery
Dunnage / Container.
Bulletin No.: 22-NA-005
Service Bulletin
Date: January, 2025
INFORMATION
Subject:
Brand:
Information on Opening / Closure Instructions for DDR (Damaged, Defective,
Recalled) High Voltage Battery Dunnage / Container
Model:
Model Year:
from
VIN:
to
EV600
2022
2022
Zevo 600
2023
2024
Escalade IQ
2025
2025
BrightDrop 600
2025
2025
Silverado EV
2024
2025
2022
2023
2024
2025
2024
2025
Sierra EV
2025
2025
Involved Region or Country
from
to
—
—
—
—
North America
Loose container components to support return of DDR battery:
• 20 ft. X 13 ft. X 4 mm (6 m X 4 m X 4 mm) poly liner
• 57 in. X 160 in. (145 cm X 406 cm) absorbent liners
• M-16–2 X 100 mm bolts with metal and rubber washers to secure battery to base
Information
The high voltage battery pack is regulated under dangerous goods transportation laws.
As the shipper of record, dealers are responsible for compliance with all applicable
international, federal, state, provincial, or local dangerous goods transportation laws. This
includes, but is not limited to, proper labeling, marking, completion of shipping papers,
and packaging. Failure to comply with federal dangerous goods transportation laws may
result in a violation of the U.S. Hazardous Materials Transportation Act, as amended, and
its implementing regulations issued by the U.S. DOT at Title 49, Volumes 2-3, of the CFR
and could subject you to fines of up to $84,425 for each violation, except the maximum
fine is $196,992 if the violation results in death, serious illness, or severe injury to any
person or substantial destruction of property.
Important: Failure to follow these closure instructions may result in a violation of the U.S.
Hazardous Materials Transportation Act and could subject you to fines as previously referenced.
The packaging referenced has passed the standards of the DOT’S TITLE 49 CFR;
Performance Oriented Packaging Standards, Section 178. This package is also certified
under ADR, IMDG, ICAO/IATA Regulations and the UN Recommendations on the
Transport of Dangerous Goods. It is the responsibility of the end user to determine
authorization for use under these regulations. The use of other packaging methods or
components other than those documented in this report may render this certification
invalid.
These containers are intended/rated for reuse and must be handled with care.
Important: Service agents must comply with all International, Federal, State, Provincial, and/or Local laws
applicable to the activities it performs under this bulletin, including but not limited to handling, deploying,
preparing, classifying, packaging, marking, labeling, and shipping dangerous goods. In the event of a
conflict between the procedures set forth in this bulletin and the laws that apply to your dealership, you
must follow those applicable laws.
Copyright 2025 General Motors. All Rights Reserved.
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January, 2025
Bulletin No.: 22-NA-005
Important: This technical service bulletin (TSB) can only be completed by certified repair facilities who have met all
specific training, tool and equipment requirements pertaining to the vehicle Brand and Model serviced. Repairs must
be performed by a technician who has successfully completed the required training.
Return Procedure
DDR Crate Gen1
Opening / Closure Instructions for BET (Hummer) Damaged, Defective or Recalled (DDR) Batteries
Important: Refer to Hybrid/Electric Vehicle Battery Pack Replacement and Shipping Preparation for instruction on
proper equipment use.
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1. Inspect outside of container (base and top) to ensure it is damage free.
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2. Remove sixteen (16) M-16 hex head X 100 mm (4 in.) bolts and washers from crate (circled in green in two
graphics above). Five (5) bolts / washers on each length dimension and three (3) bolts washers along each
width dimension (circled in green in graphics above).
DO NOT REMOVE ANY ADDITIONAL BOLTS.
Place in a safe location to close container in future step
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3. Connect the lifting assist, EL-53080 (Battery Lifting System) to the fork truck and connect the 4 straps to the D
rings recessed in the crate top, refer to Hybrid/Electric Vehicle Battery Pack Replacement and Shipping Preparation in SI.
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4. Slowly lift the crate top off the base and set it down in a safe location.
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5. Inspect inside the lid for damage. If container is undamaged, proceed to step 6. Damaged containers must not
be loaded with hazardous materials.
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6. Carefully set the crate top to the side and disconnect the straps from the D rings.
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7. Remove the 4 - M16 bolts (bolts should also include a metal and rubber washer) securing the battery to the
crate base. Connect the BET lift assist, EL53080 and EL-53097, eye bolts refer to Hybrid/Electric Vehicle
Battery Pack Replacement and Shipping Preparation.
Note: ensure all electrical connector and cooling system dust caps have been transferred, refer to Hybrid/Electric
Vehicle Battery Pack Replacement and Shipping Preparation.
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Bulletin No.: 22-NA-005
8. Remove the two (2) 57 in. x 160 in. absorbent blankets and one (1) 13 ft. x 20 ft. poly liner. Liner and blankets
will be used to wrap damage battery starting in step 10.
9. Inspect crate base and insure it is damage free and all foam and rubber materials are in place and free of tears.
If no damage, proceed to step 10.
Note: US dealers - If required, obtain replacement packaging materials through the SNT app in Global Connect
(same app used to order and return batteries).Canadian dealers - If required, obtain replacement packaging
materials through YORK ELECTRONICS OSHAWA at 1-888-650- 9675 ext. 307.
5951291
10. Open 20 ft x 13 ft poly liner and center it over crate base as shown in picture above.
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11. Using first absorbent blanket, lay across the width (67 in. (170 cm) dimension) of crate base as show. Please
ensure the edge of the blanket overhangs the end of the crate base so as the edge of the blanket just touches
the floor.
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12. Using the second absorbent blanket, repeat along other end of base. Please ensure that there is at least one
inch of overlap of the two blankets in the center.
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Note: Bolt placement locations for LWB battery are shown without poly liner or absorbent blankets in place.
13. The above picture shows the bolt hole locations that should be utilized in the next steps.
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14. Utilizing one of the EL-53152 HV Battery Alignment Pins find the appropriate hole in the base (previous picture)
and set the top or narrow end of the pin on the blanket and liner over the correct base detail hole. Using light/
medium force, with a rubber mallet strike the pin and puncture through the absorbent and poly liners. Rotate the
alignment pin and align pin threads with proper bolt hole threads and hand tighten into place.
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15. Repeat this process for the remaining three bolt hole location.
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16. Connect battery to lift assist EL-53080 using eye bolts EL-53097 refer to Hybrid/Electric Vehicle Battery Pack
Replacement and Shipping Preparation.
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January, 2025
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17. Carefully lower battery over alignment pins. Once the battery is aligned with the four pins. refer to Hybrid/
Electric Vehicle Battery Pack Replacement and Shipping Preparation.
5951307
18. Once the battery is lowered onto base release tension from lift assist. Remove first alignment pin and replace
with a M16 bolt with metal and rubber washers. Ensure rubber washer, not metal washer, is contacting battery.
Start bolt by hand to ensure threads are not crossed. Do not tighten down at this time.
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19. Repeat step 18 for remaining three (3) alignment pins and bolts. Once all four bolts are in place, disconnect lift
assist and tighten all four bolt to 25 ft lb. of torque.
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January, 2025
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20. Wrap battery with first absorbent pads as shown above.
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21. Repeat with second absorbent pad.
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22. Fold end of absorbent pads.
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23. With two people, each grab a long end of the poly liner and fold over width of battery. Then repeat for opposite
side.
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Bulletin No.: 22-NA-005
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January, 2025
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24. Fold narrow end of poly liner along the length of the battery. Then repeat for opposite end.
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25. Use duct tape to seal poly liner along center line of battery. Tape should start at base of battery, run over top of
battery and secure along underside of battery on opposite side of crate.
5951322
26. Repeat on each end of battery as well. Please note these steps are required to prevent the liner material from
sliding down and covering the lid bolt holes while lowering the lid onto the base.
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January, 2025
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27. On each corner of the wrapped battery run a 24”- 36” piece of duct tape horizontally as shown. This 1) reduces
the risk of tears in the liner when closing the crate and 2) reduce risk of excess material from blocking bolt holes
when lowering crate lid into position.
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TSB/Document ID: 22-NA-005
Replacement Service Bulletin Number:
MFR Communication Date: 2025-01-24
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL/PROPULSION SYSTEM
MFR Component System:
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