NHTSA ID Number: 11013276
Manufacturer Communication Number: NTB25-001
TSB/Document Date: 2025-01-30
Summary
CRUISE CONTROL/PROPILOT STOPS WORKING IF YOU CONFIRM The customer states that while driving on an unobstructed road, and on a clear day without any rain, snow, or direct sunlight, the Cruise Control/ProPilot stopped working, AND The Automatic Emergency Braking/Forward Emergency Braking light (AEB/FEB) flashed while the “Forward Driving Aids Disabled” message was displayed in the combination meter
, AND DTC C2582-97 for “Distance sensor” is stored as PAST. ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Confirm the current LASER/RADAR part number. 2. Reprogram the LASER/RADAR, if applicable. 3. Erase the DTCs. 4. Perform Distance Sensor Alignment. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
Classification:
Reference:
DA24-009
Date:
NTB25-001
January 7, 2025
CRUISE CONTROL/PROPILOT STOPS WORKING
APPLIED VEHICLES:
2024-2025 Rogue (T33)
APPLIED DATES:
VINS starting with 5N1 - **** built on or before August 30, 2024
VINS starting with JN8 - **** built on or before September 13, 2024
IF YOU CONFIRM
The customer states that while driving on an unobstructed road, and on a clear day without
any rain, snow, or direct sunlight, the Cruise Control/ProPilot stopped working,
AND
The Automatic Emergency Braking/Forward Emergency Braking light (AEB/FEB) flashed
while the “Forward Driving Aids Disabled” message was displayed in the combination
meter,
AND
DTC C2582-97 for “Distance sensor” is stored as PAST.
ACTION
Follow the SERVICE PROCEDURE in this bulletin to:
1. Confirm the current LASER/RADAR part number.
2. Reprogram the LASER/RADAR, if applicable.
3. Erase the DTCs.
4. Perform Distance Sensor Alignment.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan
dealer to determine if this applies to your vehicle.
1/13
SERVICE PROCEDURE
LASER/RADAR Reprogramming
IMPORTANT: Before beginning the following procedure, verify the following:
1.
ASIST on the CONSULT PC has been synchronized (updated) to the current date.
All CONSULT 4 software updates (if any) have been installed.
The CONSULT PC is connected to the internet via a cable or Wi-Fi.
Later in the procedure you will be required to enter your username and password.
If you do not know your username and password, contact your service manager.
A screen print for warranty documentation can be done from the CONSULT PC
during this SERVICE PROCEDURE while still connected to the vehicle.
No diagnostic trouble codes (DTCs) are stored.
Connect the Vehicle Interface (VI) to the vehicle.
Make sure to use the correct VI for the CONSULT PC.
Make sure the VI is securely connected. If the VI connection is loose during
reprogramming, the process will be interrupted and the control unit may be damaged.
2.
Connect the AC Adapter to the CONSULT PC.
Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during
reprogramming, the process will be interrupted and the control unit may be damaged.
3.
Connect a battery maintainer or smart charger set to reflash mode or a similar setting.
To avoid damage to the control unit, ensure a battery maintainer or smart charger is
connected. The battery voltage must be between 12.0V and 13.5V during
reprogramming.
4.
Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range
of the CONSULT PC and the VI.
If Bluetooth® signal waves are within range of the CONSULT PC and the VI during
reprogramming, reprogramming may be interrupted, and the control unit may be
damaged.
2/13
NTB25-001
5.
Turn the ignition ON with the engine OFF.
To avoid damage to the control unit, the engine must not start or run during the
reprogramming procedure.
6.
Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC,
blower, rear defogger, audio, NAVI, seat heater, steering wheel heater, etc.
7.
Turn ON the hazard warning lamps.
8.
Start CONSULT 4 on the CONSULT PC.
9.
If prompted, select USA/CANADA Dealers from the drop-down menu, and then
select OK.
10.
Login using your NNAnet credentials.
IMPORTANT: If not prompted to enter your username and password, the CONSULT
PC may not be connected to Wi-Fi. Close CONSULT 4, confirm the CONSULT PC is
connected to Wi-Fi, and then reopen CONSULT 4.
11.
Wait for the VI to be recognized.
12.
Clear any DTCs.
13.
Recheck for any DTCs.
14.
Select All self diagnosis result to confirm no DTCs exist.
Figure 1
3/13
NTB25-001
15.
Confirm “No DTC”.
HINT: Perform erase all DTCs if there are any DTCs (reference Steps 28-29 on
page 11).
Figure 2
16.
Select Vehicle reprogramming.
Figure 3
4/13
NTB25-001
17.
If this screen appears, leave the box blank and select Yes.
XXXXXXXXXXXXXXXXX
Leave blank
Figure 4
18.
If this screen appears, select Yes.
XXXXXXXXXXXXXXXXX?
Figure 5
5/13
NTB25-001
19.
Select the “X” in the bottom red box.
Figure 6
20.
Select LASER/RADAR (Figure 7).
Compare the Current part number to the numbers in the CURRENT
LASER/RADAR PART NUMBER column in Table A.
o If there is a match in Table A, select the “play” icon to continue with the
reprogramming procedure.
o If there is not a match in Table A, this bulletin does not apply. See the ESM
(Electronic Service Manual) for further diagnostic information.
Table A
MODEL
CURRENT LASER/RADAR PART NUMBER: 988J0-
Rogue
7DA5A
Current part number
Figure 7
6/13
NTB25-001
21.
Under Vehicle information, leave blank and then select Next.
Leave blank
Figure 8
22.
Confirm programming data in Figure 9 as follows:
Find the LASER/RADAR Current part number and Part number after
programming and write it on the repair order.
XXXXXXXXXXXXXXXXX
XXXXXX
XXXXXX
Figure 9
7/13
NTB25-001
23.
Select Next.
Figure 10
24.
Verify battery voltage is between 12.0V and 13.5V and then select Next again to start
reprogramming the LASER/RADAR ECU.
To avoid damage to the control unit, ensure a battery maintainer or smart charger is
connected. The battery voltage must be between 12.0V and 13.5V during
reprogramming.
Figure 11
8/13
NTB25-001
Reprogramming LASER/RADAR ECU progress shown in Figure 12.
Figure 12
25.
If message “Error has occurred. Please try again.” displays, select Yes.
Figure 13
9/13
NTB25-001
26.
When programming finishes, confirm data in Figure 14 is updated.
a. Compare LASER/RADAR “Previous” and “Current” entries match the entries from
Step 22 on page 7.
b. Select Next, and then select Complete.
XXXXXX
XXXXXX
Figure 14
27.
Select All self diagnosis result to check for any existing DTCs.
Figure 15
10/13
NTB25-001
28.
Select highlighted icon to perform Erase all DTCs.
Figure 16
29.
Select Yes to Erase all DTC.
Figure 17
11/13
NTB25-001
30.
Confirm “No DTC”.
Figure 18
31.
Select Home.
32.
Perform Distance Sensor Alignment.
Refer to the ESM: CRUISE CONTROL & DRIVER ASSISTANCE > DRIVER
ASSISTANCE SYSTEM > DRIVER ASSISTANCE SYSTEM > BASIC
INSPECTION > DISTANCE SENSOR ALIGNMENT > Work Procedure
33.
Close CONSULT 4 and disconnect the VI.
34.
Disconnect the battery maintainer or smart charger from the vehicle.
12/13
NTB25-001
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
Reprogram Not Needed
DESCRIPTION
Check for Reprogram not needed
(1)
PFP
(1)
OP CODE
RXG2AA
SYM
ZE
DIA
32
FRT
0.3
Refer to the electronic parts catalog and use the ADAS Controller Assy (284E7-*****)
part number as the Primary Failed Part (PFP).
OR
Reprogram Needed
DESCRIPTION
Check & Perform Laser/Radar Reprogram
ADJUST DISTANCE/ICC SENSOR
(1)
PFP
(1)
OP CODE
RXG3AA
WH26AA
SYM
DIA
ZE
32
FRT
0.5
0.7
Refer to the electronic parts catalog and use the ADAS Controller Assy (284E7-*****)
part number as the Primary Failed Part (PFP).
HINT: FRT allows adequate time to access DTC codes. No other diagnostic procedures
subsequently required. Do NOT claim any Diagnostic Op Codes with this claim.
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
January 7, 2025
NTB25-001
DESCRIPTION
Original bulletin published
13/13
NTB25-001
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TSB/Document ID: NTB25-001
Replacement Service Bulletin Number:
MFR Communication Date: 2025-01-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
MFR Component System:
MFR Component Subsystem:
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