Carrying out vehicle diagnosis, ABL (Work time)

Labor
Allowance
WT FRU

Diagnosis Worktime Flat Rate (See below)

2 FRU

Completely removing and installing center console
(includes Plusposition labor operation codes 51 45 684
and 51 45 695)

As applicable

Install repair cable of left or right knee airbag for one
side (Associated work, after vehicle diagnosis) (center
console removed)

4 FRU

Install repair cable of left or right knee airbag for the
other side (Associated work, after vehicle diagnosis)
(center console removed)

4 FRU

Or
00 58 500*
And:
51 16 665
And:
00 72 587
And again:
00 72 587

Work time labor operation codes 61 00 006 and 00 58 500 are not considered Main labor operations.
BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application
resource, start by entering the Chassis Number (last seven (7) characters of the VIN), and click on the “Search”
icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select the
applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the “Flat Rate Units” button
and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the “Search”

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icon to display the corresponding listing of “Flat rate unit group details” that are available and their
corresponding FRU allowances.
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for
documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair work
time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.

And, as needed:
Sublet – Bulk Supply Material (RO and Claim Comments Required)
Sublet Code 4

Reimbursement for the repair-related bulk supply materials (Do
not use the BMW part numbers for claim submission)

Up to $5.00

Sublet reimbursement calculation for claiming the applicable repair-related bulk material (BMW part number
for Fabric adhesive tape) is at the dealer net price amount for the proportional quantity used plus your center’s
handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
Previous Customer-Pay Repairs – Extended Limited Warranty Reimbursement
BMW of North America, LLC (BMW NA) will provide reimbursement for qualifying customer-pay repairs that were performed on
an eligible vehicle prior to the release of this component, issue, and repair specific extended limited warranty.
A qualifying customer pay repair must primarily be for a covered issue that required the repair of the vehicle’s knee airbag wire
harnesses. Also, the repair facility ‘s procedures to address the above situation must have been performed correctly, adequately,
and completely, as required by the applicable BMW Group approved repair standards and instructions.
Air bag replacement(s) and/or the repair of other SRS-related issues are excluded under this coverage.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that applies to the
BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs that Do Not Qualify for Reimbursement

Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico, or the diagnosis and repair of issues that are outside the intended scope of this extended
coverage, engine damage is not covered, other unrelated issues, and/or that are due to outside influences are
not covered by this limited warranty extension. This exclusion also applies to repairs that were performed using
(including those repairs that result from using) non-genuine BMW parts and/or used BMW passenger car or
light truck parts.
Requesting Reimbursement for a Previous Repair that Qualifies
For a customer to request reimbursement for a qualifying customer-pay repair performed either by an authorized BMW center or
independent repair shop located in the United States (including Puerto Rico), please have him/her submit his/her reimbursement
request online at www.BMW-RP.com under the following reference:
BMW ELW Knee Air Bag Wire Harness 10Y/120M
Reimbursement Request Procedure
The online process is initiated by attaching/sending PDF files of the supporting documentation for the prior repair.

The letter also includes alternative methods to request reimbursement, either through the mail or by fax as
described below:
BMW Customer Reimbursement Center
Attention: BMW ELW Knee Air Bag Wire Harness 10Y/120M
P.O. Box 54067
Hurst, Texas 76054

Copyright ©2025 BMW of North America, Inc.
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Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback

To submit feedback for the technical topics of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

Supporting Materials
picture_as_pdf B650122_AT_1 Cust Letter.pdf

Copyright ©2025 BMW of North America, Inc.
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Copyright ©2025 BMW of North America, Inc.
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Attachment to 1 to SI B65 01 22

BMW

December 2024

7600 S GRANT STREET
BURR RIDGE, IL 60527
DO NOT MAIL REPAIR ORDERS TO THIS ADDRESS

082767-T65-P2-018302
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Sample
Sample
Sample
ƒ„ƒƒ‚‚‚‚ƒ‚‚ƒƒ„‚ƒ„‚„„„‚„„ƒ„ƒƒ‚„ƒ„ƒ„ƒ‚„ƒ‚ƒ‚„ƒ‚‚ƒƒ‚„‚
December 2024
Effective as of the date above, the following Important Vehicle Limited Warranty Information, applies to the
BMW model with Vehicle Identification Number (VIN) 5UXTY5C02L1234567.
Dear BMW Owner/Lessee:
For the above reference vehicle, BMW of North America, LLC (“BMW NA”) is extending the limited warranty for
the Supplemental Restraint System's (SRS):
•

Left and right knee air bag wiring harnesses, which connect to the SRS (ACSM) control module, to:

•

10 years/120,000 miles, whichever occurs first, as determined from your vehicle's original in-service/first
delivery date.

The knee air bags’ wire harness routing near the instrument panel’s metal support tubes may not be adequate
to avoid contact. Over time, chafing of the harnesses insulating material could occur in the areas where they
contact the metal support tubes, eventually, the wiring itself can also then become damaged. Should this
happen, the corresponding Check Control Messages (CCM) will display, the vehicle’s monitoring system may
also generate and store the corresponding fault codes, and the SRS warning light will illuminate.
This component issue and repair-specific extended limited warranty (ELW) applies to defects in materials
and/or workmanship. This coverage is subject to the same vehicle eligibility requirements and limitations that
apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Note: This is a notice of a special component issue and repair-specific coverage program. This is NOT a
notice of a Recall or Service Action.
If your vehicle is experiencing a situation like the one described above, please contact your authorized BMW
center to schedule an appointment to have the issue with your vehicle diagnosed.
After the BMW center confirms that the scope of this component issue and repair-specific extended limited
warranty coverage corresponds and applies to the required vehicle repair, and your vehicle qualifies, the
authorized BMW center will perform the covered knee air bag wire harness repair work free of charge. Air bag
replacement(s) and/or the repair of other SRS-related issues are excluded under this coverage.
Company
BMW of North America, LLC
BMW Group Company
Mailing Address
PO Box 1227
Westwood, NJ
07675-1227
Website
www.bmwusa.com

Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico, or the diagnosis and repair of issues that are outside the intended scope of this extended
coverage, other unrelated issues, and/or that are due to outside influences are not covered by this limited
warranty extension. This exclusion also applies to repairs that were performed using (including those repairs
that result from using) non-genuine BMW parts and/or used BMW passenger car or light truck parts.
BMW NA will also reimburse certain costs for qualifying customer-pay repairs performed prior to the release of
this component issue and repair-specific limited warranty extension, as described in this letter.
We are determined to exceed those expectations, and we hope that this focused extended limited warranty
coverage will further enhance your ownership experience.
Sincerely,
BMW of North America, LLC

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BMW ELW Knee Air Bag Wire Harness 10Y/120M (2024 B650122/B650222)
18302

1

Attachment to 1 to SI B65 01 22

December 2024

BMW ELW Knee Air Bag Wire Harness - Extended Limited Warranty (ELW)
Previous Customer-Pay Repair – Required Documentation Checklist
VIN: 5UXTY5C02L9C00779
Reimbursement for a qualifying customer pay repair is available to the BMW Owner/Lessee who incurred the expense. The
questions below will assist you in reviewing your repair order/invoice documentation. When all your responses below are
“Yes,” and after completing the Checklist, proceed to page three (3) for further instructions.
Prior Repair Review Questions
Was a knee air bag’s wire harness repair performed to your vehicle to correct the issue
described in this letter?

Answer - One per Row
Yes, next

No

Did you pay for this repair?

Yes, next

No

As determined by your vehicle’s in-service date (age), and the mileage when the repair was
performed, was the vehicle still within 10 years (120 Mths) / 120,000 miles, whichever
occurs first?

Within 10/120,
Yes, next

No

Did the repair facility's diagnosis confirm there was an issue with the knee air bag’s wire
harness? (It did not fail for a different issue, and/or due to an outside issue with your vehicle)

Yes, proceed to the
checklist

No

When a Prior Repair Review Question’s result is a “No” response, no further action is required.
Required Repair Order (RO) or Invoice Documentation - Checklist
For a previous repair reimbursement request, please include a copy of your completed page 2 document (one per
repair/request) together with legible copies (either a scan, photo, PDF, and/or screenshots) of the following documentation
with your name, address, and your preferred contact telephone number(s) and email address(es).
This documentation must include the following information:
Customer name and address
Vehicle Identification Number (“VIN”)
The date of repair
The mileage when the repair was performed
Itemized list of labor charges for all repairs* including diagnosis
Itemized list of parts (Part numbers), including any miscellaneous items, billed for all repairs*
(*) For repair orders containing multiple repair line items, reimbursement consideration will only be given to those line-item
expenses that are directly related to the specific repair that is now covered by this component issue and repair-specific
extended limited warranty.
Required Proof of Payment Documentation
Please provide a copy of at least one of the following items as valid proof of payment:
Repair order (RO)/invoice stamped and dated as “PAID”
Cancelled check
Signed credit/debit card receipt
Credit/debit card statement
BMW of North America, LLC (“BMW NA”) reserves the right to review and adjust/reduce the amount that will be
reimbursed based on what is normally recognized as customary, fair, and reasonable, to diagnose, perform a repair,
or replace a component (including the applicable and scope of replacement parts, and related materials) to address an
operational issue with the vehicle.
Except for reasonable account number protection measures, illegible, altered/modified, incomplete, non-authentic
and/or fabricated repair order/invoice documentation will not be accepted.
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BMW ELW Knee Air Bag Wire Harness 10Y/120M (2024 B650122/B650222)
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2

Attachment to 1 to SI B65 01 22

December 2024

BMW ELW Knee Air Bag Wire Harness ELW
Previous Customer-Pay Repair - Reimbursement Request

VIN: 5UXTY5C02L1234567
Eligible and Qualifying Previous Customer Pay Repairs
BMW of North America, LLC (BMW NA) will reimbursement certain costs for qualifying customer-pay repairs that were
performed on eligible vehicles prior to the release of this component issue and repair-specific extended limited warranty.
A qualifying customer pay repair must primarily be for a covered issue that required the repair of the vehicle’s knee air
bag wire harnesses. Also, the repair facility ‘s procedures to address the above situation must have been performed
correctly, adequately, and completely, as required by the applicable BMW Group approved repair standards and
instructions.
Air bag replacement(s) and/or the repair of other SRS-related issues are excluded under this coverage.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that applies to
the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs that Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and Puerto Rico, or
the diagnosis and repair of issues that are outside the intended scope of this extended coverage, other unrelated issues,
and/or that are due to outside influences are not covered by this limited warranty extension. This exclusion also applies to
repairs that were performed using (including those repairs that result from using) non-genuine BMW parts and/or used BMW
passenger car or light truck parts.
Requesting Reimbursement
To request reimbursement for a qualifying customer pay repair performed either by an authorized BMW center or
independent repair shop located in the United States (including Puerto Rico), please submit your reimbursement request
online at www.BMW-RP.com under the following reference:
•

BMW ELW Knee Air Bag Wire Harness 10Y/120M

Reimbursement Request Procedure
The online process is initiated by attaching/sending PDF files of the supporting documentation for the prior repair (A copy of a
completed page two (2) checklist, together with the other required documentation).
The alternative method to request reimbursement, either by mail, or by fax, is described below:
BMW Customer Reimbursement Center
Attention: BMW ELW Knee Air Bag Wire Harness 10Y/120M
P.O. Box 54067
Hurst, TX 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.

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BMW ELW Knee Air Bag Wire Harness 10Y/120M (2024 B650122/B650222)
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3