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NHTSA ID Number: 11011663

Manufacturer Communication Number: 2024FA08

TSB/Document Date: 2024-12-07


Summary

Announces program to update software and the SID in certain eGen Flex-equipped buses


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TSB/Document ID: 2024FA08

Replacement Service Bulletin Number:

MFR Communication Date: 2024-11-13

MFR Internal Campaign ID/Software Version:

Communication Type: Other

NHTSA Components: POWER TRAIN

MFR Component System: Transmission

MFR Component Subsystem:


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2024FA08
November 12, 2024
Page 1 of 8
SUBJECT:

Proactive eGen Flex® System Identification Number (SID) Update for Model Year 2022-2024 Buses

MODELS AFFECTED:

eGen Flex Model Year 2022-2024 Buses

Introduction
Allison Transmission is authorizing a focused field action to update software and the SID in Allison eGen Flexequipped buses. The software update addresses the false setting of diagnostic codes related to the engine speed
sensor, Rechargable Energy Storage System (RESS) and halt brake. The vehicles authorized to receive updated
software and SIDs are specified in Table 3.
To ensure the highest quality of work and reduce down time, all vehicles worked on should be verified to have no
issues prior to or after applying software updates.

Claim Submittal Information
Claims must be submitted against the Allison eGen Flex Drive Unit serial numbers with the information in Table
1. Any repairs not described in this letter should be a separate claim. Transmission control module removal and
replacement (R&R) is not covered in this field action. Refer to Table 2 for Labor Operation Codes required to
complete the repairs.
Table 1. Claim Information
Claim Type

Campaign

Special Activity Indicator

2024FA08

Complaint Code

AT02

Failure Code

CC03

Table 2. Labor Operation Codes
Product Code 71
Labor Code

Labor Hours

Labor Operation

00096501

1.0 hours

Recalibrate ECU

Any additional parts, labor, net items or travel costs deemed necessary to complete this Field Action must be
described in detail in the claim narrative. Unexplained costs will be deducted from the claim.
BR / FA9212

xi44099

Copyright © 2024 Allison Transmission, Inc. All Rights Reserved.

2024FA08
November 12, 2024
Page 2 of 8
Allison Authorized Service Network must follow the published Allison current labor time guide for work performed
when adding any additional charges.

Vehicle List
The following list of vehicles is subject to change without notice.
Table 3. Vehicles Authorized for Field Action
Drive Unit Serial Number

VIN

7110009999

15GGD301XN3197142

7110010124

15GGD3011N3197143

7110010125

15GGB3014P3198778

7110010165

15GGD3013N3197144

7110010216

15GGB3014P3198781

7110010218

15GGB3012P3198780

7110010219

15GGB3012P3198777

7110010220

15GGB3016P3198779

7110010221

15GGD3014P3199097

7110010222

15GGD3016P3199313

7110010223

15GGD3018P3199720

7110010224

15GGD3011P3199316

7110010225

15GGD3018P3199118

7110010226

15GGB3017P3199844

7110010227

15GGD301XP3199315

7110010228

15GGD3014P3199116

7110010229

15GGD3018P3199314

7110010230

15GGD3017P3199319

7110010231

15GGD3014P3199312

7110010232

15GGD3015P3199707

7110010233

15GGD3012P3199714

7110010235

15GGD3019P3199709

7110010236

15GGD3015P3199318

7110010237

15GGD3019P3199712

7110010238

15GGD3017P3199708

7110010239

15GGD3015P3199321

7110010240

15GGD3013P3199320

7110010241

15GGD3018P3199717

Copyright © 2024 Allison Transmission, Inc. All Rights Reserved.

2024FA08
November 12, 2024
Page 3 of 8

Drive Unit Serial Number

VIN

7110010242

15GGD3013P3199706

7110010243

15GGD3013P3199317

7110010244

15GGD3015P3199710

7110010245

15GGD3010P3199713

7110010246

15GGD3017P3199711

7110010247

15GGD3011P3199719

7110010248

15GGD3018P3199099

7110010249

15GGD3010P3199114

7110010251

15GGD3017P3199112

7110010252

15GGD3016P3199098

7110010252

15GGD3016P3199716

7110010253

15GGD3018P3199104

7110010254

15GGD301XP3199718

7110010255

15GGD3014P3199715

7110010256

15GGD3010P3199100

7110010257

15GGD3012P3199101

7110010258

15GGD3011P3199106

7110010259

15GGD301XP3199105

7110010260

15GGD3014P3199102

7110010261

15GGD3015P3199111

7110010262

15GGD3016P3199103

7110010263

15GGD3013P3199107

7110010264

15GGD3011P3199123

7110010265

15GGD3015P3199108

7110010266

15GGD3017P3199109

7110010267

15GGB3016P3199494

7110010268

15GGB3014P3199493

7110010269

15GGD3013P3199110

7110010270

15GGD3019P3199113

7110010271

15GGD3012P3199115

7110010272

15GGD301XP3199119

7110010273

15GGD3016P3199117

7110010274

15GGD301XP3199122

7110010275

15GGD3016P3199120

Copyright © 2024 Allison Transmission, Inc. All Rights Reserved.

2024FA08
November 12, 2024
Page 4 of 8

Drive Unit Serial Number

VIN

7110010276

15GGD3018P3199121

7110010277

15GGD3013P3199124

7110010278

15GGD3018P3199135

7110010279

15GGD3015P3199125

7110010280

15GGD3019P3199127

7110010281

15GGD3017P3199126

7110010282

15GGD3012P3199129

7110010283

15GGD3013P3199138

7110010284

15GGD3010P3199128

7110010285

15GGB3019P3199845

7110010286

15GGD3019P3199130

7110010289

15GGD3011P3199140

7110010290

15GGD3010P3199131

7110010291

15GGD3012P3199132

7110010292

15GGD3016P3199134

7110010293

15GGD3014P3199133

7110010294

15GGD301XP3199136

7110010296

15GGD3011P3199137

7110010297

15GGD3016P3199182

7110010298

15GGD3014P3199164

7110010299

15GGD3013P3199141

7110010300

15GGD3015P3199139

7110010301

15GGD3017P3199143

7110010302

15GGD3016P3199165

7110010303

15GGD3015P3199142

7110010304

15GGB3013P3199839

7110010305

15GGB3011P3199838

7110010306

15GGD3012P3199146

7110010307

15GGD3016P3199148

7110010308

15GGD3019P3199841

7110010309

15GGB301XP3199837

7110010311

15GGD3010P3199842

7110010312

15GGB301XP3199840

7110010313

15GGD3019P3199158

Copyright © 2024 Allison Transmission, Inc. All Rights Reserved.

2024FA08
November 12, 2024
Page 5 of 8

Drive Unit Serial Number

VIN

7110010315

15GGD3012P3199843

7110010316

15GGD3016P3199151

7110010317

15GGD3018P3199152

7110010318

15GGD3010P3199159

7110010319

15GGD3013P3199155

7110010320

15GGD3019P3199161

7110010321

15GGB3015R3200640

7110010322

12


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