NHTSA ID Number: 11011645
Manufacturer Communication Number: L-SB-0046-24
TSB/Document Date: 2024-12-07
Summary
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: •Careful inspection for paint chips/scratches and body dents/dings. •Proper operation of electrical accessories (including interior light, clock, and radio reset). •Interior cleanliness. •Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Lexus. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. This bulletin contains the PDS procedures that apply specifically to 2025 model year IS 300, IS 350, and IS 500 vehicles. Refer to the universal Check Sheet that contains PDS steps that apply to all 2025 model year Lexus
vehicles. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, refer to L-SB-0003-24, Long-Term Vehicle Storage Guidelines
4. Install the front license plate to the
mounting bracket using two noncorroding
bolts with the following dimensions:
2
1
2
License Plate
3
Figure 4.
Nominal Length: 15.0 mm (0.59 in.)
Diameter: 6.0 mm (0.24 in.)
2
1
1
Nominal Length
2
Diameter
© 2024 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0046-24
November 13, 2024
Page 8 of 14
2025 IS 300, IS 350, and IS 500 Pre-Delivery Service (PDS)
Front Emergency Towing Eyelet Removal and Hole Cover Installation
1. Remove the front and rear emergency towing eyelets from the radiator grille and rear bumper
by turning them counterclockwise.
NOTE
If it is difficult to loosen the emergency towing eyelets, use a steel bar.
Figure 5.
A
B
1
2
A
IS 300, IS 350, and IS 500
1
Front Emergency Towing Eyelet
B
IS 500 ONLY
2
Rear Emergency Towing Eyelets
(For IS 500 Models ONLY)
2. Place the removed front emergency towing
eyelet into the luggage tray in the
luggage compartment.
Figure 6.
NOTE
For IS 500 models ONLY, dispose of the
other removed emergency towing eyelets.
1
1
Front Emergency Towing Eyelet
© 2024 Lexus
, a division of Toyota Motor Sales, USA
L-SB-0046-24
November 13, 2024
Page 9 of 14
2025 IS 300, IS 350, and IS 500 Pre-Delivery Service (PDS)
Front Emergency Towing Eyelet Removal and Hole Cover Installation (continued)
3. Install the emergency towing eyelet hole
covers, which are stored in the glove
compartment, onto the radiator grille and
rear bumper.
Figure 7.
1
2
B
B
A
A. Insert the arrow-shaped tab of the
emergency towing eyelet hole cover
“A” into the eyelet hole tab “B”
as shown.
3
4
A
B. Install the emergency towing eyelet
hole covers to the hole in the radiator
grille and rear bumper.
A
Arrow-shaped Tabs
B
Eyelet Hole Tabs
1
IS 300, IS 350, and IS 500
2
IS 500 ONLY
3
Front Emergency Towing Eyelet Hole Cover
4
Rear Emergency Towing Eyelet Hole Cover
(For IS 500 Models ONLY)
© 2024 Lexus, a division of Toyota
Motor Sales, USA
L-SB-0046-24
November 13, 2024
Page 10 of 14
2025 IS 300, IS 350, and IS 500 Pre-Delivery Service (PDS)
Front Wheel Opening Extension Pad Installation
The front wheel opening extension pad set (right and left front wheel opening extension pads)
and 8 tapping screws (for IS 300, IS 350) or 6 tapping screws (for IS 500) are located in the
luggage compartment at the assembly plant to avoid damage in transit.
1. Place the left front wheel opening extension pad on the installation position and temporarily
tighten the tapping screws. Then, tighten the tapping screws.
NOTE
There is a distinguishable mark on each opening extension pad.
Figure 8.
A
B
1
2
A
IS 300, IS 350
B
IS 500
1
Opening Extension Pad
2
Tapping Screws
2. Repeat step 1 for the right side.
© 2024 Lexus, a division of Toyota
Motor Sales, USA
1
2
L-SB-0046-24
November 13, 2024
Page 11 of 14
2025 IS 300, IS 350, and IS 500 Pre-Delivery Service (PDS)
Installation of Rubber Body Plugs
1. Confirm the number of plugs in the glove box. If two plugs are present, perform
substep 2A ONLY. If four plugs are present, perform substep 2A AND substep 2B.
2. Install plugs according to the instructions below by confirming the number of plugs in the
glove box.
A. Install two plugs in the rear side member hole or rocker inner hole as shown.
B. Install two plugs in the torque box hole or rocker inner hole as shown.
Figure 9.
1
2
z
6
3
z
5
6
z
z
4
z
z
z
1
Front Side
4
Rear Side Member Hole or Rocker Inner Hole
2
Rear Side
5
Rocker Inner
3
Torque Box Hole or Rocker Inner Hole
6
Install Plug Here (if Applicable)
NOTICE
The installation of these plugs is required to prevent rust.
These plugs are stored in the glove box.
The number of plugs may vary according to production locations in the same
vehicle model.
© 2024 Lexus, a division of Toyota
Motor Sales, USA
L-SB-0046-24
November 13, 2024
2025 IS 300, IS 350, and IS 500 Pre-Delivery Service (PDS)
Installation of Wheel Ornament (F Sport Models)
1. Insert the C-clip cutout side.
Figure 10.
1
1
2. Push on the edge of the center cap opposite
from the C-clip cutout.
C-clip Cutout Side
Figure 11.
NOTE
The location of the L-mark and C-clip cutout
may differ as shown in Figure 11.
1
1
Opposite Side Edge
3. The orientation of the Lexus
logo and the C-clip cutout may differ.
© 2024 Lexus
, a division of Toyota Motor Sales, USA
Page 12 of 14
L-SB-0046-24
November 13, 2024
Page 13 of 14
2025 IS 300, IS 350, and IS 500 Pre-Delivery Service (PDS)
Tire Pressure Warning System (TPWS) Initialization
After adjusting all the tires to the correct air pressure, perform the initialization of the Tire
Pressure Warning System. Refer to the applicable Repair Manual for the TPWS
initialization procedure.
2025 IS 300, IS 350, and IS 500:
Suspension – Tire Pressure Monitoring – Tire Pressure Warning System – Initialization
NOTE
To adjust the tire pressure correctly when the outside temperature is significantly colder than shop
temperature, perform a Health Check using GTS+ and select the compensation tire pressure
checkbox. Compensation pressures will display on the Health Check results screen. Adjust the tire
pressure when the tires are cold.
The spare tire does NOT have a TPWS sensor.
Steering Sensor Zero Point Calibration
As a result of the removal of the D/C cut fuse, the steering angle sensor power source is cut off.
When the D/C cut fuse is reinstalled, the center position recognized by the steering angle sensor
may not be the appropriate position. Therefore, it is necessary to perform the steering sensor
zero-point calibration AFTER installing the D/C cut fuse during PDS.
Refer to the applicable Repair Manual for the steering zero-point calibration procedure.
2025 IS 300, IS 350, and IS 500:
Vehicle Interior – Pre-Collision – Pre-Collision System – Initialization
Memorize Steering Angle Neutral Point (With Park Assist Monitor or Panoramic View Monitor)
As a result of the removal of the D/C cut fuse, the power source to the steering angle sensor is
cut off. When the D/C cut fuse is reinstalled, the parking assist monitor system/panoramic view
monitor will be operative, but it cannot display guidelines to assist parking operation because the
center position recognized by the steering angle sensor may not be in an initial position.
Therefore, perform parking assist monitor initialization AFTER installing the D/C cut fuse
during PDS.
Refer to the applicable Repair Manual for the parking assist monitor initialization procedure.
2025 IS 300, IS 350, and IS 500:
Audio / Visual / Telematics – Park Assist / Monitoring –
Parking Assist Monitor System – Initialization
© 2024 Lexus, a division of Toyota
Motor Sales, USA
L-SB-0046-24
November 13, 2024
Page 14 of 14
2025 IS 300, IS 350, and IS 500 Pre-Delivery Service (PDS)
Dealer Contact Information for Call Dealer Head Unit Function
Refer to the Navigation Owner’s Manual to add dealer contact information.
2025 IS 300, IS 350, and IS 500:
Section 2-4 Other Settings – Vehicle Settings
Deletion of Vehicle Alert History
Since the D/C cut fuse is removed, the communication between the various ECUs is interrupted.
When the D/C cut fuse is reinstalled, the communication status is restored, but Lexus Enform
Service Connect may store malfunction history in the form of vehicle alert history.
Therefore, it is necessary to operate the multi-display and delete the vehicle alert history AFTER
installing the D/C cut fuse during PDS at the dealership.
1. Turn the engine switch (power switch) to the ON position (ON mode).
2. Push the Menu switch on the remote touch device.
3. On the multi-display, enter the following menus: Info – Vehicle Alert History.
4. If there is vehicle alert history stored, perform the Delete History operation.
HINT
If there is no vehicle alert history stored, the system will display a message stating,
“There is no vehicle alert history.”
5. When the vehicle alert history deletion confirmation screen is displayed, select Yes.
6. Turn the engine switch (power switch) to the OFF position (OFF mode).
Shift Lock Release Button Cover Installation
Refer to the applicable Repair Manual for the shift lock release button cover
installation procedure.
2025 IS 300 (RWD) and IS 350 (RWD):
Drivetrain – AA81E (Automatic Transmission / Transaxle) – Shift Lever – Reassembly
2025 IS 300 (AWD) and IS 350 (AWD):
Drivetrain – A760H (Automatic Transmission / Transaxle) – Shift Lever – Reassembly
2025 IS 500:
Drivetrain – AA80E (Automatic Transmission / Transaxle) – Shift Lever – Installation
© 2024 Lexus, a division of Toyota Motor Sales, USA
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TSB/Document ID: L-SB-0046-24
Replacement Service Bulletin Number:
MFR Communication Date: 2024-11-13
MFR Internal Campaign ID/Software Version: L-SB-0046-24
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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