NHTSA ID Number: 11011545
Manufacturer Communication Number: No. 11-24-2
TSB/Document Date: 2024-12-06
Summary
Technical information for APB6 - supply cable for Porsche mobile charger with NEMA power plug
Service
Technical Information
11/24
ENU
APB6
0
APB6 – Supply cable for Porsche Mobile Charger with NEMA Power Plug (Stop Delivery /
Recall Campaign)
Change
Overview:
Version
Date
Change
0
05/17/2024
•
First publication
1
06/13/2024
•
Updated information for
Porsche Mobile Charger
Connect
2
09/11/2024
•
Update of PIWIS Tester
software version
Update of IC-CPD Basic UL
9.6 kW part number
Addition of note regarding
different NEMA cables
Update of part numbers for
new charging cable with
NEMA plug types
Addition of Mobile Charger
Connect SW and Scopes
•
•
•
•
3
11/06/2024
•
Update of PRMS ticket
Information
Model Year:
As of 2019 up to 2024
Model Line:
Taycan (Y1A / Y1B / Y1C)
Panamera E-Hybrid
(971)
Cayenne E-Hybrid (9YA / 9YB)
Concerns:
Industrial (250V) NEMA Supply Cable and charging electronics (Porsche Mobile Charger)
Cause:
It has been determined that the Industrial (250V) NEMA Supply Cable for the Porsche Mobile
Charger has been enclosed in affected vehicles for which the plug of the connection cable for
the in-house infrastructure must be optimized for operation with certain types of sockets.
Higher resistance in the supply cable can increase the risk of overheating and thermal damage to the
socket and adjacent areas. If this goes unnoticed, the local thermal damage could spread and lead to a
fire.
Action:
•
Vehicles with Stop Delivery (scope 1): Remove the affected Industrial (250V) NEMA supply cable
from the car before delivering the vehicle to the customer.
AfterSales
Nov 6, 2024
Page 1 of 20
0
Service
APB6
ENU
Technical Information
11/24
•
Vehicles that have already been delivered and assigned to the recall - Porsche Mobile
Charger Basic and Basic Plus (scope 3-12): Replace the affected supply cable of the Mobile
Charger with an optimized supply cable with an integrated temperature sensor. In addition, the
software on the Porsche Mobile Charger must be updated with the PIWIS Tester at software
42.950.010 (or higher). See Technical Information 'Re-programming Porsche Mobile Charger
(Powerboard) - Basic and Basic Plus'
•
Vehicles that have already been delivered and assigned to the recall - Porsche Mobile
Charger Connect (scope 20-24): Replace the supply cable of the Mobile Charger with an
optimized supply cable with an integrated temperature sensor. In addition, the software on the
Porsche Mobile Charger Connect must be updated with the PIWIS Tester at software 42.950.010
(or higher) and via WiFi connection. For this, see Technical Information 'Re-programming Porsche
Mobile Charger (Powerboard and Communication Board) - Connect'
Information
Please note that only Porsche Mobile Chargers of the vehicles with the listed scopes are able to be
operated.
Overview of affected Porsche Mobile Charger with existing remedial action:
Porsche Mobile Charger affected
Powerboard target
software
IC-CPD Basic UL 9.6 kW
•
Part number: 9Y0.971.675.BB/ DM
Communication
Board target software
0142
-
3000
-
4501
3030
IC-CPD Basic Plus UL 9.6 kW
•
Part number: 9J1.971.675.BC / F / R / AC /
AJ / AP
IC-CPD Connect UL 9.6 kW
•
Part number: 9Y0.971.675.BL / DB / DK
Information
In the event that customers have other affected Porsche Mobile Chargers (e.g. from
Tequipment accessories), the remedial measure can be implemented and invoiced as follows:
Nov 6, 2024
Page 2 of 20
•
Case 1: The customer’s vehicle is already assigned to this campaign: For all of the
customer’s other Porsche Mobile Chargers, invoice the labor costs incurred via an application for
subsequent reimbursement to the original campaign claim for this action.
•
Case 2: The customer’s vehicle is not assigned to this campaign: Send the PRMS ticket to
"PCNA_Warranty_Support" > Campaigns stating the VIN and the campaign number and a note
saying that the VIN needs to be assigned to APB6 and scope 18. Scope 18 can then be
invoiced with a time of 0 and 0 parts. Any labor costs incurred can be invoiced using an application
for subsequent reimbursement for the original campaign claim for this action.
AfterSales
Service
Technical Information
Affected
Vehicles:
11/24
ENU
APB6
0
Only vehicles assigned to the campaign (see also PCSS Vehicle Information).
Required tools
Tools:
•
•
P90999 - P90999 - PIWIS Tester 4 with test software version 42.950.010 (or higher) installed
VAS 611 009 Diagnostic adapter for high-voltage charging system
Replacing Industrial (250V) NEMA Supply Cable for the Porsche Mobile Charger
WARNING
Working on electric components
•
Risk of burns
•
Risk of short circuit or fire.
Before replacing the supply cable or vehicle cable, always disconnect the supply cable from the electrical
socket.
Only replace cables in a dry environment.
Porsche universal charger (AC) may only be used as a unit comprising supply cable, control unit and
vehicle cable.
WARNING
Unsecured load
•
An unsecured, incorrectly secured or incorrectly positioned charger can slip out of place and endanger
occupants when braking, accelerating, changing direction or in the event of an accident.
Never transport the charger unsecured.
Stow the charger in the charging bag in the luggage compartment.
Always transport the charging bag in the luggage compartment, never in the passenger compartment
(e.g. on or in front of the seats).
AfterSales
Nov 6, 2024
Page 3 of 20
0
Service
APB6
Action:
ENU
1
Technical Information
11/24
Replace the Industrial (250V) NEMA Supply Cable for the Porsche Mobile Charger . For an overview
of affected supply cables, see table below.
Information
Please note that there are two different versions of
the new NEMA supply cable. These differ only in the
plug’s direction of rotation. Otherwise, the supply
cables are identical. Initially available supply cables
Different NEMA cables -1- have part number
V04015005BA / -BC / -BB / -BD, and supply cables
Different NEMA cables -2- with the later design
have part number V04015001MH / -MK / -MJ / -ML.
Please initially use the first NEMA supply cables
(V04015005BA /-BC /-BB /-BD) until these are used
up. The further version (V04015001MH / -MK / -MJ
/ -ML) is then delivered automatically later.
Different NEMA cables
Affected supply cables with NEMA plug
types
Part number of new industrial (250V)
supply cable with temperature sensing
NEMA 6-30
•
•
•
•
250 V
30A, 3 lines, 2 poles
5-5.8 kW
Part number 7PP.971.678.EA
V04015005BA (or V04015001MH)
For plug type, see Industrial (250V) supply
cable plug types
NEMA 6-50
•
•
•
•
250 V
50A, 3 lines, 2 poles
8.3-9.6 kW
Part number 7PP.971.678.EC
For plug type, see Industrial (250V) supply
cable plug types
Nov 6, 2024
Page 4 of 20
AfterSales
V04015005BC (or V04015001MK)
Service
Technical Information
11/24
ENU
APB6
0
NEMA 14-30
•
•
•
•
250 V
30A, 4 lines, 3 poles
5-5.8 kW
Part number 7PP.971.678.EB
V04015005BB (or V04015001MJ)
For plug type, see Industrial (250V) supply
cable plug types
NEMA 14-50
•
•
•
•
250 V
50A, 4 lines, 3 poles
8.3-9.6 kW
Part number 7PP.971.678.ED
V04015005BD (or V04015001ML)
For plug type, see Industrial (250V) supply
cable plug types
Industrial (250V) supply cable plug types
Re-programming Porsche Mobile Charger (Powerboard) - Basic and Basic Plus
Action:
1
Re-program the power board.
AfterSales
Nov 6, 2024
Page 5 of 20
0
Service
APB6
ENU
Technical Information
11/24
1.1
Fasten supply cable Connecting diagnostic
adapter -1- to the diagnostic adapter
for high-voltage charging system
Connecting diagnostic adapter -2- and
connect this to charger (Porsche Mobile
Charger) Connecting diagnostic adapter
-3-.
1.2
Connect the supply cable to the power
supply.
Connecting diagnostic adapter
1.3
Wait at least 3 minutes before connecting
P90999 - P90999 - PIWIS Tester 4 to the
vehicle communication module (VCI) via the
USB cable and connect the communication
module Connecting communication
module (VCI) -1- to the diagnostic adapter
for high-voltage charging system
Connecting communication module (VCI) -2-.
1.4
On the PIWIS Tester start screen, call up the
‘Diagnostics’ application.
The vehicle type is then read out, the diagnostic application is started and the control
unit selection screen is populated.
Connecting communication module (VCI)
1.5
On the ‘manual model line selection’ screen, select the ‘External components’ model
line and confirm with ‘Next’.
1.6
Re-program the power board.
The basic procedure for control unit programming is described in the Workshop Manual
Workshop Manual '9X00IN Basic instructions and procedure for control unit programming
using the PIWIS Tester'.
For specific information on programming the power board during this campaign,
see the table below:
Nov 6, 2024
Page 6 of 20
Required PIWIS Tester software
release:
42.950.010 (or higher)
Type of control unit programming:
Carry out control unit programming using the
‘Automatic programming’ function in the
Universal charging cable control unit.
AfterSales
Service
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TSB/Document ID: No. 11-24-2
Replacement Service Bulletin Number:
MFR Communication Date: 2024-11-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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