NHTSA ID Number: 11010928
Manufacturer Communication Number: 17-20-24
TSB/Document Date: 2024-12-03
Summary
This bulletin announces a design change made to the second row inner seat belt buckle assembly to address cases of the seat belt indicator warnings not turning off after the buckle is fully latched.
ATTENTION:
GENERAL MANAGER
q
PARTS MANAGER
q
CLAIMS PERSONNEL
q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
q
© 2024 Subaru
of America, Inc. All rights reserved.
SERVICE BULLETIN
APPLICABILITY:
SUBJECT:
2019-23MY Ascent
NUMBER: 17-20-24
Second Row Seat Belt Indicator Inoperable
DATE:
11/21/24
INTRODUCTION:
This bulletin announces a design change made to the second row inner seat belt buckle assembly to
address cases of the seat belt indicator warnings not turning off after the buckle is fully latched. Free
play in the seat belt buckle’s wire harness can cause excessive wear and result in a possible open
circuit. The new buckle assembly has an extended wiring harness with tape added to reduce harness
stress. If a customer experiences the seat belt warnings staying active after confirming the second row
seat belt is fully latched, replace the affected inner seat belt buckle assembly using the information
supplied in this bulletin.
PRODUCTION CHANGE INFORMATION:
The NEW inner seat belt buckles have been incorporated into vehicle production of Ascent as per
starting VIN R3410157.
DESCRIPTION OF DESIGN CHANGE:
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: 17-20-24; Date: 11/21/24
Page 1 of 3
PART INFORMATION:
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being
repaired.
Part Description
Specification
Part Number
64671XC13AVH
64671XC11DVH
64671XC13AWA
Bench Seat
64671XC11EWA
64671XC23AVH
64671XC21CVH
64671XC23AWA
64671XC21CWA
SEAT BELT-INNER, SECOND SEAT
64671XC14BVH
64671XC12DVH
64671XC14AWA
Captain Seat
64671XC12CWA
64671XC24AVH
64671XC22BVH
64671XC24AWA
64671XC22BWA
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedures for inner seat belt buckle replacement remain unchanged. Always refer
to the applicable Service Manual and review the full requirements of the repair being performed.
The Service Manual procedures contain information critical to performing an effective repair the
first time, every time. This includes but is not limited to important SAFETY precautions, proper
inspection criteria, necessary special tools, required processes and related one-time-use parts needed
for a complete and lasting repair.
Refer to STIS: Airbag System & Seat Belt System > SEAT BELT SYSTEM > Second Seat Belt
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru
Added Gold plan, this repair may be submitted using the following claim information:
Labor Description
Labor Operation #
Labor time
Captain/Bench
Failure Code
2ND ROW INNER SEAT BUCKLE SWITCH R&R
A820-086
1.2h / 1.4h
UXC-41
Continued...
Bulletin Number: 17-20-24; Date: 11/21/24
Page 2 of 3
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as previously
released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 17-20-24; Date: 11/21/24
Page 3 of 3
- Our car seat belt cushion protect and relieve shoulder...
- The surface is made of high-quality polyester, and the inner...
- Easy to install and easy to use, wrap the car seat belt pad...
- These seat belt covers are suitable for all car seat belts...
- Packaging: 2pcs car seat belt pad covers.
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TSB/Document ID: 17-20-24
Replacement Service Bulletin Number:
MFR Communication Date: 2024-11-22
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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