Technical product information
New Continental GT and GTC - Window drop glass operation
Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08
Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK
(6E01),United States E05 Bentley USA and rest America (6E05)
Bentley

Topic
Market
area

Brand
Transaction
2070497/9
No.
Level
EH
Status
Approval
Release
date
Event memory entries

Diagnostic address
0052 - Passenger's door electronics
00BB - Rear driversside door electronics
00BC - Rear passenger side door electronics
0042 - Driver's door electronics

Event memory entry
Fault type Fault status
B148754: Window regulator motor no basic setting
Intermittent
B148754: Window regulator motor no basic setting
Intermittent
B148754: Window regulator motor no basic setting
Intermittent
B148754: Window regulator motor no basic setting
Intermittent

New customer code
Object of complaint
body fixtures and fittings -> window opening/closing, window heating -> window return at
door-closing
body fixtures and fittings -> window opening/closing, window heating -> window drop at dooropening
body fixtures and fittings -> window opening/closing, window heating -> window drop at dooropening
body fixtures and fittings -> window opening/closing, window heating -> window drop at dooropening
body fixtures and fittings -> window opening/closing, window heating -> window return at
door-closing
body fixtures and fittings -> window opening/closing, window heating -> window return at
door-closing
body fixtures and fittings -> window opening/closing, window heating -> window return at
door-closing
body fixtures and fittings -> window opening/closing, window heating -> window drop at dooropening

Vehicle data
New Continental GT and GTC
Sales types
Type MY

Brand Designation Engine code Gearbox code Final drive code

3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
3S4*
3S4*
3S4*

E
E
E
E
E
E
E
E
E
E
E
E
E

2018
2019
2020
2021
2022
2023
2024
2019
2020
2021
2022
2023
2024

Documents

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*
*
*
*
*
*
*

*
*
*
*
*
*
*
*
*
*
*
*
*

*
*
*
*
*
*
*
*
*
*
*
*
*

Complaint type
functionality -> without function / defect

Position
rear
right

functionality -> defective function
sequence
functionality -> defective function
sequence
functionality -> defective function
sequence

front
right

functionality -> without function / defect

front left

functionality -> without function / defect

rear left

functionality -> without function / defect
functionality -> defective function
sequence

front left
rear left

front
right
rear
right

Document name
master.xml
newglasssetgt.pdf
newglasssetsheetgtc.pdf
retailerglassresetprocedureforgtgtcinctables.pdf

Customer statement / workshop findings
•

Incorrect operation / function of the front and / or rear window drop glass

•

Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and
applicable seal

•

DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52,
BB and BC) for loss of basic settings

Technical background
IMPORTANT NOTE: Aftermarket window tinting can affect the operation of the windows, please advise customers the onward
instructions cannot be applied until the aftermarket tinting is removed
TPI revision history
CAUTION

TPI 2070497/9
•

Warranty accounting instructions have now been amended

Should the issue still be evident after the instructions within this TPI have been conducted, the operative must raise a new
DISS query or respond via the existing DISS query and await feedback before conducting any further work.
The answer to the following question must be included within the DISS query

Did the drop door glass operational issue occur when opening or closing the door?
Or
Whilst operating the applicable window?
NOTICE

Production change
The Bentley continuous improvement policy has been implemented within the manufacturing process, the required improvements have been
utilised within this TPI

Measure
VERY IMPORTANT: To eliminate a repeat repair the instructions within the Measure section and attached PDF instructions
must be conducted on the front and rear drop door glass - left and right hand side to completion
ALL steps MUST be conducted from step 1 through to 16 (DO NOT IGNORE ANY OF THE STEPS)
ALL STEPS MUST BE CONDUCTED TO COMPLETION IN THE EXACT ORDER SHOWN
1) Referring to Rep.Gr 27 - Carry out a 12 Volt battery test "WARRANTY TEST" or "ORIG. VW-BATT. TEST"
NOTICE

The window closing time results (as below) must be attached to a new or existing DISS query
VERY IMPORTANT: Do not proceed with the time measurement request instructions unless the battery is confirmed to be
within specification (battery test) a 12 volt battery charger must also be installed as per Rep.Gr 27

Passenger side front and rear
Hint: The window closing time should be 4 seconds
•

Measure the time (in seconds) it takes to close the front and rear windows from fully open to the fully closed position

•

Record the time

Passenger side front = seconds
Passenger side rear = seconds
Comments

Driver side front and rear
Hint: The window closing time should be 4 seconds
•

Measure the time (in seconds) it takes to close the front and rear windows from fully open to the fully closed position

•

Record the time

Driver side front = seconds
Driver side rear = seconds
Comments

NOTICE

Hint: In the event the software is not at the levels shown in Reference table 1,2,3 and 4 the operative must conduct the
applicable software updates within Section 1 and / or Section 2 and then conduct Section 3
However
In the event the software is at the correct levels as shown in Reference table 1,2,3 and 4 the operative must conduct Section
3 only
2) Check and if necessary update the applicable door control modules as follows:
CAUTION

However
In the event the software levels are to specification as shown in Reference table 1 and 2 please only conduct the software
update within Section 2 before proceeding with Section 3

D suffix control modules - Reference table 1
Door control module

Part number

Software version Target data container

0042 – Drivers door

4M1.959.953.D 0189

V03.935.344.TP

0052 – Passenger door

4M1.959.952.D 0189

V03.935.344.TQ

00BB – Rear driver’s door

4M1.959.955.D 0189

V03.935.344.TR

00BC – Rear passenger door

4M1.959.955.D 0189

V03.935.344.TS

J suffix control modules - Reference table 2
Door control module

Part number

Software version Target data container

0042 – Drivers door

4M1.959.953.J 0430

V03.935.349.CM

0052 – Passenger door

4M1.959.952.J 0430

V03.935.349.CN

00BB – Rear driver’s door

4M1.959.955.J 0430

V03.935.349.CP

00BC – Rear passenger door

4M1.959.955.J 0430

V03.935.349.CQ

Software update - Front and rear door control modules
•

The closed-circuit voltage of the vehicle must be at least 12.5 V during the update. Connect a suitable battery charger
to the vehicle. For further information refer to the Repair manual

•

During the update switch off all unnecessary consumers (ventilation, seat heater, interior illumination etc) ensure the
main light switch is set to ‘off’ and leave the driver’s door open

•

Because of the highest transmission stability you MUST use the diagnosis interface VAS 6154 (WiFi diagnostic tool)
ONLY in USB operation or the cable-connected VAS 5055 for the reprogramming (updating) of control modules. If these
units are not available, the diagnosis interface VAS 5054 (A) can also be used in USB mode

•

Do Not under any circumstances use a Bluetooth connection to conduct the reprogramming (updating) of any control
modules

3) Referring to Figure 1 - Within the Special functions tab - Select SVM - Code Input (Point A)
• Select Perform test (Point B)

Figure 1
4) Referring to Figure 2 - Enter SVM code 370FTM01

Figure 2
- When prompted enter your global user ID and password
- Follow all on screen prompts to continue through the procedure, the identification data will be transferred
5) The required control modules will be automatically updated one by one, starting with 0042 – Door electronics Drivers side (Figure 3)

Figure 3
6) Once the update is complete the summary screen will be shown in Figure 4, this confirms completion of the required updates

Figure 4
7) Recheck the Door control module versions against the Reference tables 1 and 2 (depending on Part number/Software version)

Section 2 - Software update - Rear door control modules 00BB and 00BC (short drop function elimination)
NOTICE

Hint: In the event the software is not at the levels shown in Reference table 1,2,3 and 4 the operative must conduct the
applicable software updates within Section 1 and / or Section 2 and then conduct Section 3
However
In the event the software is at the correct levels as shown in Reference table 1,2,3 and 4 the operative must conduct Section
3 only
8) Referring to Figure 5 - Within the Special functions tab - Select SVM - Code Input (Point A)

• Select Perform test (Point B)

Figure 5
9) Referring to Figure 6 - Enter the SVM code 370WAD01

Figure 6
- When prompted enter your global user ID and password
- Follow all on screen prompts to continue through the procedure, the identification data will be transferred
10) The control modules will automatically be updated one by one, starting with 00BB (Driver rear) and then 00BC (passenger rear)
11) Recheck the Door control module versions against the Reference tables 3 and 4 (depending on Part number / Software version)

Reference table 3
Door control module

Part number Software version Target data container

00BB - Rear driver’s door

4M1959955D 0189

V03935413CW

00BC - Rear passenger door

4M1959955D 0189

V03935413CX

Reference table 4
Door control module

Part number Software version Target data container

00BB - Rear driver’s door

4M1959955J 0430

V03935405MS

00BC - Rear passenger door

4M1959955J 0430

V03935405MT

Section 3 - Rectification / check instructions
12) Conduct a thorough check of all Window / door seals for the following:
•

Damage

•

Splits

•

Tears

•

Misalignment

•

Incorrectly fitted / located

•

Drop glass seal deformation (see Figures 7 and 8 as examples)

Figure 7

Figure 8
NOTE: Any issues found with the window seals must be rectified before conducting the remaining steps
13) VERY IMPORTANT: Referring to the attached PDF instruction the operative must now conduct all steps to completion
before continuing to step 14 - The process within the attached PDF instruction MUST be performed to completion in all cases
regardless if the window measurements are initially within specification
NOTICE

NOTICE

Log into eAcademy - Select / open Digital Learning HUB - All content - Technical information - Continental GT & GT Convertible (2017+)
Technical Information
•

The operative must review the (x3) videos which are available on the Digital Learning HUB (see example shown in Figure 9 of all videos
which must be reviewed)

Figure 9
14) VERY IMPORTANT - Referring to Rep.Gr 64 - Side glass - To initialise
CAUTION

Hint: Ensure all windows, sunroof and convertible roof (where applicable) are fully closed before conducting the water leak check
15) Conduct a water leak check to ensure that water is not leaking into the vehicles interior
•

Water leaks must be resolved before returning the vehicle to the customer

16) Conduct a short road test to check for any wind noise related issues
CAUTION

Should the issue still be evident after conducting steps 1 through to 16 (including the software update) the operative must
raise a new DISS query or respond via the previously opened DISS query and await feedback before conducting any further
work ensuring the following question is answered and included within the DISS query
Question:
Did the drop door glass operational issue occur when opening or closing the door
Or
Whilst operating the applicable window?
NOTICE

Warranty accounting instructions
Warranty type
Damage service number
Damage code